Cisco 8841 User Manual

Cisco 8841 User Manual

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Cisco IP Phone 8841/8851
Multiplatform Phones User Guide

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Summary of Contents for Cisco 8841

  • Page 1 Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 2 ©2020 by Cox Communications, Inc. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of Cox Communications, Inc. 0320...
  • Page 3: Table Of Contents

    Get More Information When Your Phone Displays a Provisioning Failure Message ........18 Cisco One-Year Limited Hardware Warranty Terms ..................18 Calls ............................19 Make Calls ..........................19 Make a Call with the Speakerphone ........................19 Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 4 Page a Group of Phones (Multicast Paging) ............... 28 Multiple Lines ........................28 Answer the Oldest Call First ..........................28 View All Calls on Your Phone ..........................28 Shared Lines ............................... 28 Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 5 Search for a Contact in Your Personal Address Book ..................37 Call a Contact in Your Personal Address Book ....................37 Edit a Contact in Your Personal Address Book ....................37 Remove a Contact from Your Personal Address Book ................... 38 Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 6 Adjust the Phone Screen Brightness ........................ 48 Adjust the Backlight Duration ..........................49 Change the Display Mode ..........................49 Specify an Audio Device for a Call ........................50 Restart Your Phone ............................50 Set Language ..............................50 Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 7 Adjust Voice Volume ............................53 Accessories for Cisco IP Phone 8841/8851 with MPP Firmware .........54 Accessories ..........................56 Accessories Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware ..56 View the Accessories Associated with Your Phone ............56 Headsets ..........................56 Important Headset Safety Information ......................
  • Page 8 Dynamically Select an Audio Path for a Call ....................75 External Speakers and Microphone ..................76 Cisco IP Phone Key Expansion Module (KEM) Setup Overview ........76 Key Expansion Module Power Information ...................... 77 Key Expansion Module Buttons and Hardware ....................78 Column Modes ..............................
  • Page 9: The Cisco Ip Phone 8800 Series

    The Cisco IP Phone 8800 Series The Cisco IP Phone 8800 Series The Cisco IP Multiplatform Phones (MPP) 8841 and 8851 deliver easy-to-use, highly-secure voice communications. Cisco IP MPP 8841 Phone Cisco IP MPP 8851 Phone The table below lists the major features on both phones.
  • Page 10: Phone Setup

    Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 11: Change The Viewing Angle Of Your Phone

    The 8841/8851 phones must be plugged into the network via an Ethernet cable. Secure the Phone with a Cable Lock You can secure your Cisco IP Phone 8841/8851 with a laptop cable lock up to three-quarters of an inch wide.
  • Page 12: Coworker Line Status

    (call pickup). When the configuration is complete, the icon in the BLF key label indicates the combination of features configured on the key: Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 13: Activate Or Deactivate Monitoring Of The Blf List

    BLF list keys.) The phone monitors as many users as possible with the available line keys. You can make more line keys available for monitoring the list by removing features configured on those keys. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 14: Configure Monitoring Of An Individual Line

    Note that the phone adjusts the BLF list key assignment every time it adds or removes a line for automatic monitoring. This results in changes to the positions of BLF list keys. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 15 If you press Redial after you connect to a speed-dial destination, the phone prompts you to enter any required authorization code, billing code, or additional digits manually. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 16 You need to input the authorization code 1234. • You need to input the billing code 9876. • You must wait for 4 seconds. • After the call connects, you must dial the extension 56789#. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 17: Phone Layout: Buttons, Softkeys, Features, And Lines

    Phone Layout: Buttons, Softkeys, Features, and Lines Phone Layout: Buttons, Softkeys, Features, and Lines Note: The Cisco IP Phone 8841 and 8851 do not have a camera. This phone supports 5 lines, with dedicated feature buttons for Voice Mail, Hold, Transfer and Conference.
  • Page 18 Keypad Allows you to dial phone numbers, enter letters, select menu items (by entering the item number) Volume button Adjust the handset, and speaker volume(off hook) and the ringer volume (on hook) Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 19: Navigation

    • Line buttons: Used to answer a call or resume a held call. When not used for an active call, used to initiate phone functions, such as the missed calls display. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 20: Phone Screen Features

    The screen is made up of three sections: the header row, the middle section, and the footer row. Figure 4. Cisco IP Phone 8800 Screen Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 21: Differences Between Phone Calls And Lines

    Active and incoming call screen supports more than 21 characters. The Cisco IP Phone can display 15 digits on the phone screen when the line is inactive. The bottom row of the screen contains the softkey labels. Each label indicates the action for the softkey button below the screen.
  • Page 22: Usb Ports

    If you unplug your tablet and immediately plug in a USB headset to the phone, a 3-second delay occurs before the phone recognizes the USB headset. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 23: Bluetooth And Your Phone

    Phone Layout: Buttons, Softkeys, Features, and Lines Bluetooth and Your Phone Note: Bluetooth is for Cisco IP Phone 8851 only. If your phone supports Bluetooth, use a Bluetooth headset and connect your mobile phone or tablet to the phone. Bluetooth connections work best when you're within 3 to 6 feet from your phone, but you might be able to be as far away as 66 feet.
  • Page 24: Troubleshooting

    • VID—Version ID of the Cisco IP Phone. • Certificate—Status of the client certificate, which authenticates the Cisco IP Phone for use in the ITSP network. This field indicates if the client certificate is properly installed in the phone. •...
  • Page 25: View The Phone Status

    Enter the time that you experienced the problem in the Time of problem field. The current time appears in this field by default. Select Problem description. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 26: Get More Information When Your Phone Displays A Provisioning Failure Message

    Info > Download Status > Provisioning Status. Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the URL: https://www.cisco.com/go/hwwarranty. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 27: Calls

    Speed Dial allows you to press a button, enter a preset code, or select a phone screen item to place a call. You can configure the speed dial from the phone screen and also from the phone web page. You can edit, delete, and validate a speed-dial code. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 28: Assign A Speed-Dial Code From The Phone Screen

    Press any idle line key on your phone for at least two seconds. In the Speed-Dial window, add the speed-dial name and phone number to call when you press this line key. Click Save. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 29: Dial An International Number

    Press and hold star (*) for at least 1 second. The plus (+) sign is displayed as the first digit in the phone number. Enter the phone number. Press Call or wait 10 seconds after the last key press to automatically place the call. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 30: Secure Calls

    Depending upon how your phone is configured, you may have to sign on before you make a call or before a security tone plays over your handset. Answer Calls Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls. Answer a Call Use the following step to answer a call.
  • Page 31: Turn On Do Not Disturb

    If you have a video phone, when you mute your audio, your camera continues to transmit video. Use the following steps to mute your call. Press the Mute icon Press Mute again to turn mute off. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 32: Hold Calls

    You can also continue retrieving it from another phone. If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as set by your administrator. A parked call occupies one line. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 33: Place A Call On Hold With Call Park

    There are two ways of forwarding your calls: • Forward all calls • Forward calls in special situations, such as when the phone is busy or there is no answer. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 34: Transfer Calls

    (Optional) Press the line key to return to the held call. (Optional) Press the line key to return to the transfer target phone number. Press the Transfer button . or Transfer again. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 35: Conference Calls And Meetings

    Use the following steps to record a call. Press Record while on an active call. (Optional) While recording is in progress, press PauseRec to pause the recording. (Optional) Press ResumeRec to resume the recording. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 36: Page A Group Of Phones (Multicast Paging)

    If you put a call on hold, your line button is solid red, and the session button pulses red. Your coworker's line button is also solid red, and the session button pulses red. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 37: Call Center Features

    Use the following steps to accept a call center call. When you receive a call, you will see the call information page, press Back to exit and then press Answer to accept it. Press Call Info to see the call details. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 38: Hold An Agent Call

    In the Emergency Escalation window, click OK. (Note: You can enter the preferred emergency escalation number, or you can leave it empty if you do not have any supervisor preference. You will not see any emergency escalation number.) Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 39: Phone Calls With Intelligent Proximity

    Switch Connected Mobile Devices If you have more than one paired mobile device in range of your Cisco IP Phone, you can choose which mobile device to connect. Use the following steps to switch connected mobile devices with your desk phone From your desk phone, press the Applications button Select Bluetooth >...
  • Page 40: Delete A Mobile Device

    Before you begin, your mobile phone needs to be paired to your desk phone. Use the following steps to make a mobile call. Select a mobile line on your desk phone. Enter a phone number. Press Call. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 41: Move A Call Between The Desk Phone And A Mobile Device

    Before you begin, your mobile phone must be paired with your desk phone. Use the following steps to save contacts from your mobile device on your desk phone. From the desk phone, press the Contacts button Select your mobile phone. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 42: Delete Contacts In Your Mobile Device Contact List

    Use the following steps to move the audio from your desk phone to your tablet. Hang up the handset. Press Release. Answer another call on the desk phone. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 43: Contacts

    While viewing the contact details, press Option. • Select Add Contact. • Enter the contact details and press Save. (Optional) To call a contact, highlight the contact in the search results, and press Call. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 44: Ip Centrex Directory

    In the IP Centrex directory, you can search a contact by Last Name, First Name, User ID, Number, Extension, Department, or Email address. • In BroadSoft Personal directory, you can search a contact by Name or Number. Enter your search criteria, and press Submit. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 45: Personal Address Book

    From your desk phone, press the Contacts button Select Personal address book and search for an entry. Select the entry you want to change. Press the Select key. Modify the entry information. Press Save to modify a phone number. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 46: Remove A Contact From Your Personal Address Book

    The reverse name lookup acts when the phone cannot find a name using the service provider directory, Call History, or your contacts. Reverse name lookup is enabled by default. Reverse name lookup searches the directories in the following order: Phone contacts Call History Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 47: Recent Calls

    Choose to view all recent calls, or to view a certain kind of recent call. • All Calls • Missed Calls • Received Calls • Placed Calls • Display recents from To view calls in the Display recents from option, see Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 48: View Call Logs From Broadworks Xsi Server

    Recent Calls View Call Logs from BroadWorks XSI Server Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 49: Return A Recent Call

    Select a line to view. Press the Applications button Select Recents. Select a list that you want to delete. • All Calls • Missed Calls • Received Calls • Placed Calls • Display recents from Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 50: Create A Contact From A Recents Record

    You can delete all call history records on your phone. Use the following steps to delete all call records. From your desk phone, press the Applications button Select Recents. Select All calls. Press Option and select Delete all. Press OK. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 51: Voicemail

    This stutter tone is line-specific. You only hear it when you use a line that has voice messages. Access Voicemail Use the following steps to access your voicemail. From your desk phone, press the Messages button Follow the voice prompts. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 52: Access Audio Voicemail

    Missed Call Voicemail LED On User calls the voicemail to retrieve comes in a message. – No Voicemail, No event LED Off No Missed Call Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 53: Phone Behavior With Voicemail And Missed Call Configuration Setting

    Missed Call Voicemail comes LED On User interacts with the phone and calls the voicemail to retrieve a message. – No Voicemail, No event LED Off No Missed Call Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 54: Settings

    If your administrator enables feature key synchronization (FKS) on your phone, you can enter the value as number of rings after which call needs to be forwarded. Press Set. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 55: Turn On Do Not Disturb For A Specific Line

    You can then modify the value from the Block caller ID menu on the phone.) Press Set to save the change. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 56: Set Up An Auto Answer Page

    Use the following steps to change the date format on your phone screen. From your desk phone, press the Applications button Select Device administration > Date/Time > Date format. Select a date format and press Set to apply the changes. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 57: Change The Screen Saver

    From your desk phone, press the Applications button Select User preferences > Screen preferences > Display brightness. Press the Navigation cluster, right or left, to increase or decrease the brightness. Press Save. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 58: Adjust The Backlight Duration

    From your desk phone, press the Applications button Select User preferences > Attendant console preferences > Display mode. (Note: The following options are available: Name, Ext, Both.) Choose the display mode and press Set. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 59: Specify An Audio Device For A Call

    Use the following steps to set the language From your desk phone, press the Applications button Select Device administration > Language. Select a language from the list of available languages. Select Save. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 60: Reset Password

    Select Save. Accessibility with Voice Feedback Voice Feedback helps people who have trouble seeing use their Cisco IP phone. When enabled, a voice prompt helps you navigate your phone buttons and use/configure phone features. The voice feedback also reads incoming caller IDs, displayed screens and settings, and button functions.
  • Page 61: Enable Voice Feedback

    Settings Enable Voice Feedback Voice Feedback helps people who have trouble seeing use their Cisco IP phone. (Note: You can enable or disable Voice Feedback by pressing the Select button three times quickly. You can also access this feature from the Accessibility menu under Applications on your phone.) Use the following steps to enable voice feedback.
  • Page 62: Adjust Voice Volume

    Press Select and continue pressing until you hear each of the five available volume settings. • Highest • High • Normal • • Lowest Press the Set softkey twice to save your settings. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 63: Accessories For Cisco Ip Phone 8841/8851 With Mpp Firmware

    Accessories for Cisco IP Phone 8841/8851 with MPP Firmware Accessories for Cisco IP Phone 8841/8851 with MPP Firmware Accessory Type Cisco IP Phone 8841 8851 Cisco Accessory Cisco IP Phone 8851 Add-on module Not supported Supported Key Expansion Supports one (1) expansion Module module of the same type.
  • Page 64 Electronic HookSwitch Control is enabled. Note 2: When you use the Electronic Hookswitch (EHS): • The EHS connects to the Cisco IP Phone 8811, 8841, and 8845 with the auxiliary port. • The EHS connects to the Cisco IP Phone 8851, 8861, and 8865 with the auxiliary port, the USB port, or with Bluetooth.
  • Page 65: Accessories

    (Optional) Select an accessory and press Show detail. Press Exit. Headsets Check with the headset manufacturer to confirm whether you can use it with your Cisco phone. If you plug a headset into the phone during an active call, the audio path automatically changes to the headset.
  • Page 66: Cisco Headsets 500 Series

    Cisco Headset 560 Series (Standard Base and Multibase) Cisco Headset 521 and 522 The Cisco Headsets 521 and 522 are two wired headsets that have been developed for use on Cisco IP Phones and devices. The Cisco Headset 521 features a single earpiece for extended wear and comfort.
  • Page 67: Cisco Headset 521 And 522 Buttons And Led

    Cisco Headset 521 and 522 Buttons and LED Your controller buttons are used for basic call features. Figure 5. Cisco Headset 521 and 522 Controller The following table describes the Cisco Headset 521 and 522 controller buttons. Name Description Mute button Toggle the microphone on and off.
  • Page 68 The Cisco Headset USB Adapter is available for use with the Cisco Headset 531 and 532. With the adapter, you can test your headset, and customize your bass and treble, gain or microphone volume, and sidetone or feedback settings.
  • Page 69 The Cisco Headset 562 features two earpieces for use in a noisy environment or busy office. The Cisco Headset 560 Series use a headset base to connect with Cisco IP Phones and charge the headsets. The available options for the base are Standard base and Multibase. The Cisco Headset 560 Series with Standard Base support connection with a single source from a phone or a computer.
  • Page 70 Accessories You can connect the Cisco Headset 560 Series with any of the following: The Cisco Headset 560 Series require Multiplatform Firmware Release 11.2(3) and higher. Upgrade your phones to the latest firmware before using these headsets. Use the following steps to check your phone model and the firmware version.
  • Page 71: Charge Cisco Headset 561 And 562

    The LEDs on the base station indicate the charging status. When the headset is fully charged, the five LEDs on the base are steady white. If the LEDs don't light up, remove the headset from the base and try again. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 72: Upgrade The Headset 500 Series Firmware

    On the phone screen, you can test your headset, customize your bass and treble, gain or microphone volume, and sidetone or feedback settings when: • The Cisco Headset 520 Series is connected to the phone with the inline USB controller. •...
  • Page 73: Adjust Your Headset Bass And Treble

    From your desk phone, press the Applications button Navigate to Status > Accessories > Setup > Speaker > Sidetone. Press to adjust the sidetone. (Note: The sidetone default value is Off.) Press Set to apply and retain your settings. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 74: Test Your Headset Microphone

    With time, it's natural for ear pads to wear out, but you can replace them easily. Note: Cisco Headset 560 Series ear pads are not compatible with the Cisco Headset 520 Series and Cisco Headset 530 Series.
  • Page 75: Third Party Headsets

    Either the remote party or both the remote party and the Cisco IP Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing sounds; for example, electric lights, electric motors, or large PC monitors.
  • Page 76: Wired Headsets

    Wired Headsets Wired Headsets A wired headset works with all Cisco IP Phone features, including the Volume and Mute buttons. These buttons adjust the earpiece volume and mute the audio from the headset microphone. When you install a wired headset, make sure you press the cable into the channel in the phone.
  • Page 77: Usb Headsets

    If you are on an active call and plug in a USB headset, the audio changes to the USB headset. Use the step below to connect a USB headset. Plug the USB headset plug into the USB port on the phone. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 78: Bluetooth Wireless Headsets

    The Cisco IP Phone uses a shared key authentication and encryption method to connect with headsets. The Cisco IP Phone can connect with up to 50 headsets, one at a time. The last connected headset is used as the default. Pairing is typically performed once for each headset.
  • Page 79: Turn Bluetooth On Or Off

    Bluetooth Wireless Headsets These hands-free features apply to Bluetooth wireless headsets that are used with the Cisco IP Phone 8851: • Answer a call • End a call • Change the headset volume for a call • Redial • Caller ID •...
  • Page 80 Remove your Bluetooth headset if you aren't going to use it with your phone again. From your desk phone, press the Applications button Select Bluetooth > Devices. Select a Bluetooth headset and press Delete. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 81: Wireless Headsets

    Choose the preferred sidetone gain level. • Off—Turns off the sidetone • Very low—The minimum sidetone gain level • Low—The default sidetone gain level • High—The maximum sidetone gain level Press Save to save the setting. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 82: Adjust The Microphone Gain

    Press StopRec when you finish recording. (Note: The maximum time for a test recording is 20 seconds.) Press Playback to listen to the recording. (Optional) To retest the microphone, repeat steps 3 - 5. Press to exit. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 83: Tune The Speaker

    Then toggle the audiopath once. For example, press the speaker of the handsfree on or off once. Then when you tune the speaker, the speaker of the handsfree will be used for tuning. Press Save to save the setting. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 84: Specify An Audio Device For A Call

    (Optional) While you are on a call with an analog headset and a USB headset connected to the phone, plug in a Bluetooth headset. Result: The call switches to the Bluetooth headset. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 85: External Speakers And Microphone

    External Speakers and Microphone External speakers and microphones are plug-and-play accessories. You can connect an external PC-type microphone and powered speakers (with amplifier) on the Cisco IP Phone by using the line in/out jacks. Connecting an external microphone disables the internal microphone and connecting an external speaker disables the internal phone speaker.
  • Page 86: Key Expansion Module Power Information

    Wireless Headsets Note: The Cisco IP Phone 8851 KEM requires Firmware Release 11.2(3) or later. Key Expansion Module Power Information If you use a Key Expansion Module (KEM) with your IP phone, then Power over Ethernet (PoE) is enough to power your expansion modules. But, your phone must have an IP address in order to charge the expansion module.
  • Page 87: Key Expansion Module Buttons And Hardware

    • green steady LED—Page is in view. • light off—Page is not in view. • amber steady LED—Page is not in view with one or more alerting calls on the page. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 88: Column Modes

    Cisco IP Phone 8851 Key Expansion Module Allocate a Key Expansion Module Type with the Phone Menu Use the following steps to assign the key expansion module to the Cisco IP Phone 8851. From your desk phone, press the Applications button Select User preferences >...
  • Page 89: Modify A Speed Dial On A Key Expansion Module

    You can view the Unique Device Identifier (UDI) information of the key expansion module. The UDI information includes: • Product name (PID) • Product Version ID (VID) • Serial number (SN) Press the Applications button Select Status > Accessories > Attendant console unit n. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 90: Product Safety And Security

    EMC Directive [89/336/EC]. Bluetooth Wireless Headset Performance Cisco IP Phones support Bluetooth Class 2 technology when the headsets support Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 30 feet (10 meters). The best performance is in the 3- to 6-foot (1- to 2-meter) range. You can connect up to five headsets, but only the last one connected is used as the default.
  • Page 91: Ways To Provide Power To Your Phone

    Attacks that occur on your network, such as a Denial of Service attack UL Warning The LAN/Ethernet cable or other cables attached to the device should not be extended outside of the building. EnergyStar The Cisco IP Phone 8841 and 8851 have EnergyStar certification. Cisco IP Phone 8841/8851 Multiplatform Phones User Guide...
  • Page 92: Compliance Statements For The Usa

    Caution: The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Cisco, including the use of non-Cisco antennas, could void the user’s authority to operate this device.
  • Page 93: Cisco Product Security Overview

    This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.

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