Sam4s SPS-500 Series Reference Manual page 105

Click the Print button to print this file message out. After printing, delete this message. If
you don't delete this message, every time you go into polling, you will see the red message
alert.
Next step is to Exit SAM500. From your desktop, click on My Computer and browse until
you find the above files. Open each file, one at a time, using Notepad. You may want to
print this file through Notepad. When you are finished viewing this file, delete it. Otherwise
this file will continue to trigger the red message alert. Also, if you don't delete this file, these
bad PLUs will stay in this file and any new bad PLUs will just append to the end of this file.
This will result in having to examine the same PLUs over and over.
You will need to analyze the data in this file. You might be able to make sense of the PLU
entries. You will then be able to re-enter those sales.
If the line is more than 42 characters in length
Look at each line. If you see a line that is more than 42 characters in length, you probably
have 2 PLUs combined together. The best way to look at this line is to start at the end of the
line. Work towards the left, and see if a PLU number looks familiar. Also, see if you can
spot the date field. Use the file structure above to help you. Remember that the date field
starts with the year. If the date was Feb 3, 2006 (02/03/06), then the date field would be
060203. Once you determined the date and PLU, you should be able to find the quantity and
dollar amount. Again, refer to the PLU structure above. Write this entry down on paper.
Cross out the good PLU data and see if you can determine the balance of the line. Chances
are the first PLU didn't complete all its information. You might have enough characters to
look at to determine the date and PLU number. Write down whatever you can find from this
line. When finished, go into SAM500 and Print Daily Poll file. You should be able to see
this PLU under Polled PLUs. Now, write down your quantity and dollars.
If the line is less than 42 characters in length
Chances are you won't have a line that is less than 42 characters in length. If you had such a
line, you would not have a carriage return and line feed at the end of this line. Therefore, the
next PLU would have to start at the end of this short line. This would result in a line that is
greater than 42 characters. However, if by chance you had a short line, start at the beginning
and analyze it the same way you would analyze the long line.
Enter The Bad PLUs Into Inventory
In SAM500, Main Menu, Select Edits, PLU, Inventory, Add PLU Sales.
This routine will allow you to enter the bad PLUs that you were able to correct. Upon exit,
these entered PLUs will go into the Store's INVZ1.POL file. The next time you poll, these
PLUs will be updated to inventory along with the new PLUs that were sold.
Why does the INVZ1.POL file have bad data?
Probably 98% of the time, bad data is a result of voltage fluctuation at the PC or cash register.
Poor voltage, such as spikes or brown outs, really causes problems with the memory of the
electronic device. The other 2% of the time is usually a hard drive or ram that is failing in the
PC. You could also have ram failure in the register. You can minimize these problems or
most likely eliminate them by using a good power protection device for your PC and cash
register. Talk to your cash register or computer dealer about good power protection devices.
Appendices  103
SAM500 Reference Manual V1.0