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Try these solutions in this order until the results improve:
• Cut off any wrinkled or wavy media and do not load media until you are ready to print.
• Reload the media and check that all of the media settings are correct.
• Reattach the media to the auto take-up reel and make sure the media is taken up correctly.
• Adjust the after heater temperature.
Parent topic:
Related references
Media Setup Menu Settings
Media Specifications
Environmental Specifications
Related tasks
Loading Media
Related topics
Using the Auto Take-up Reel
Image Is Not Positioned Correctly On the Media
If the printed image is not positioned correctly on your media, try these solutions:
• Make sure you loaded the media correctly and selected the correct margin and start positions for it on
the product control panel.
• Turn on the Media Skew Check and Media Size Check settings on the product control panel to
prevent your image from printing outside the printable area.
Parent topic:
Related references
Printable Area and Media Size Checking
Printer Setup Menu Settings
Related tasks
Loading Media
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Solving Print Quality Problems
Solving Print Quality Problems
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