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OSD-message: Firmware of Start-
program does not match!
"WirelessMedia" (Android or iOS) for
mobile units does not work.
In APP "WirelessMedia" will be
displayed no pictures, videos.
The image quality on the main display
screen is not good.
Bad wireless connection. The
connection between the Sensor-
button TOUCH to the Base-unit is not
stable.
Low video performance.
power USB device when on
battery power.
Software-version of Starter-program
not actual.
WiFi hotspot password changed, when
Android or IOS device is connected to
the WiFi hotspot of Base-unit.
The mobile unit was connected to
another Base-unit.
When installing the APP on mobile
unit, the folders for pictures, videos
have not been confirmed.
The quality or length of the cable
between the Base-unit and the display
are insufficient.
Inappropriate resolution for the main
screen. The Basis-unit supports
3840x2160/60Hz, 3840x2160/30Hz,
1920x12000/60Hz. and
1920x1080/60Hz. Scaling has negative
impact on image quality.
WiFI problems.
Low signal strength:
Metal cabinets, walls, construction
elements, ...can cause reflections
deteriorating the wireless signal
Obstacles between Buttons and Base-
unit cause lowering of the wireless
strength and quality.
Laptop performance is too small.
Bad wireless communication.
Download actual Starter-program and
execute, see chapter 6.4, 6.5.
Connect the mobile device with
WiFi of the Base-unit again.
Password of Base-unit has
changed automatically. Please
enter the changed password.
On Android or IOS devices application,
please click the "DEVICE LIST", and
click the desired device.
Install APP again and confirm security
query for pictures, videos or permit in
settings of mobile unit.
Try another cable.
Check the cable to be fasten
properly.
Change the resolution on Menu
"Setting". Best result is, set to 'native
resolution' of the main display.
Use a Wi-Fi scanner to find a free
wireless frequency and channel and
select it via the setting configuration,
see chapter 5.2.5.
Put the Base-unit closer to the
main screen.
Change the orientation of the
antennas at Base unit.
Remove or limit as much as
possible all obstacles between the
buttons and Base-unit.
Lower the screen resolution of the
Laptop.
Disable the hardware acceleration
for video.
Please see problem "Bad wireless
communication".
64
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