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Canon TX-2000 Online Manual

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  Summary of Contents for Canon TX-2000

  • Page 1: Online Manual

    TX-2000 Online Manual Using This Online Manual Trademarks and Licenses Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow...
  • Page 2: Table Of Contents

    Contents Using This Online Manual......... . 22 Trademarks and Licenses.
  • Page 3: Table Of Contents

    Parts of the Stacker..............117 Using the Stacker.
  • Page 4: Table Of Contents

    Administrator password setting........... 219 Setting Administrator Password on Operation Panel.
  • Page 5: Table Of Contents

    Use nesting function and Auto rotation......... 272 Paper switching on a DOUBLE-roll printer model and Auto rotation.
  • Page 6: Table Of Contents

    Canon IJ Network Device Setup Utility Screen........
  • Page 7: Table Of Contents

    Help Menu............. . . 403 List of Models Which Does Not Support Diagnosis and Repair Function.
  • Page 8: Table Of Contents

    Checking Ink Tank Levels............469 When to Replace Ink Tanks.
  • Page 9: Table Of Contents

    WEEE (EU&EEA)............539 When repairing, lending, or disposing of the printer.
  • Page 10: Table Of Contents

    Changing the Print Quality and Correcting Image Data........614 Adjusting Color Balance.
  • Page 11: Table Of Contents

    Canon imagePROGRAF Preview........
  • Page 12: Table Of Contents

    Printing Using Canon Application Software........759...
  • Page 13: Table Of Contents

    Can I perform duplex printing?..........815 I want to perform enlargement printing..
  • Page 14: Table Of Contents

    Printed colors are inaccurate............868 Banding in different colors occurs.
  • Page 15: Table Of Contents

    Other Problems............912 The printer does not turn on.
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  • Page 22: Symbols Used In This Document

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 23: Trademarks And Licenses

    (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
  • Page 24 Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 25 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by...
  • Page 26 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
  • Page 27 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 28 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 29 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 30 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 8: Apple Inc. copyright notice (BSD) ----- Copyright (c) 2007 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 31 CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
  • Page 32 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 33 (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
  • Page 34 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
  • Page 35 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT.
  • Page 36 If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --- The following applies only to products supporting Wi-Fi.
  • Page 37: Connecting Device To Printer Directly Via Wireless Lan (Direct Connection)

    Connecting Device to Printer Directly via Wireless LAN (Direct Connection) The printer supports "wireless direct" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "wireless direct" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
  • Page 38: Available Connection Methods

    Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection...
  • Page 39: Wireless Connection

    Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router. The two connection methods cannot be used at the same time. If you have a wireless router, we recommend you use the method described in Connection Using a Wireless Router.
  • Page 40 • Connection without Using a Wireless Router ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct, the connection between the device and wireless router will be disabled.
  • Page 41: Handling And Use Of Paper

    Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 42 Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Stacker Parts of the Stacker Using the Stacker Example Stacker Configurations Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket...
  • Page 43: Paper

    Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 44: Types Of Paper

    Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
  • Page 45: Paper Sizes

    Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 inches (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 24.00 inches (609.6 mm) 24 in Roll (609.6mm) Recommended(*2)
  • Page 46 Paper Sizes Dimensions 23.39 x 33.11 inches (594.0 x 841.0 mm) 16.54 x 23.39 inches (420.0 x 594.0 mm) 17.00 x 24.00 inches (431.8 x 609.6 mm) 11.69 x 16.54 inches (297.0 x 420.0 mm) 12.95 x 19.02 inches (329.0 x 483.0 mm) 8.27 x 11.69 inches (210.0 x 297.0 mm) ISO B2 19.69 x 27.83 inches (500.0 x 707.0 mm)
  • Page 47 Paper Sizes Dimensions 12"x16" 12.00 x 16.00 inches (304.8 x 406.4 mm) 10"x12" 10.00 x 12.00 inches (254.0 x 304.8 mm) 10"x15" 10.00 x 15.00 inches (254.0 x 381.0 mm) 8"x10" 8.00 x 10.00 inches (203.2 x 254.0 mm) US Photo 16"x20" 16.00 x 20.00 inches (406.4 x 508.0 mm) Poster 20"x30"...
  • Page 48: Using Paper Other Than Genuine Paper And Feed Confirmed Paper

    Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
  • Page 49: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper Using Existing Settings

    Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
  • Page 50: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper By Adding A Media Type

    Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
  • Page 51: Updating Paper Information

    Media Configuration Tool Guide (macOS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
  • Page 52: Handling Rolls

    Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Feeding Roll Paper Manually...
  • Page 53: Loading Rolls On The Roll Holder

    Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
  • Page 54 Important • Do not use the roll holder for feeding paper with the spacer (C) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
  • Page 55 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged.
  • Page 57: Loading The Upper Roll On The Printer

    Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
  • Page 58 After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a message asking you whether or not to change paper is displayed. Tap Replace paper, remove the paper, and go to the next step.
  • Page 59 Caution • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot.
  • Page 60 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
  • Page 61 Paper retention setting is set to Release, automatic switching of the upper and lower rolls is not possible. 4. Lower output guide. 5. Close top cover. • When selecting Enable in Roll paper auto feed. The roll paper is fed. •...
  • Page 62 • When selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. A menu for selection of the media type and length is shown on the touch screen. Operate the touch screen, select the media type to be used, and enter its length. Important •...
  • Page 63: Loading The Lower Roll On The Roll Unit (Option)

    Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important •...
  • Page 64 Note • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. •...
  • Page 65 Caution • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot.
  • Page 66 • When Roll paper auto feed is Enable and if you attach the roll holder without the roll paper loaded on the roll holder, Preparing to feed the paper... appears on the operation panel. In this case, press the Stop button on the operation panel to cancel feeding. Note •...
  • Page 67 • When selecting Enable in Roll paper auto feed. The roll paper is fed. • When selecting Disable in Roll paper auto feed. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound.
  • Page 68 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
  • Page 69 • Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See "Specifying the Cutting Method for Rolls.") • When selecting the media type on the touch screen, make sure the media type set in the printer driver and the media type loaded on the printer match.
  • Page 70: Changing The Type Of Paper

    Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
  • Page 71 4. Tap Type. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note •...
  • Page 72 • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Enable in the operation panel menu, the media type setting is updated to match the media type specified by the barcode. •...
  • Page 73: Specifying The Paper Length

    Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1.
  • Page 74: Removing The Upper Roll From The Printer

    Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1.
  • Page 75 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot.
  • Page 76 Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder." 8. Lower output guide and close top cover. Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."...
  • Page 77: Removing The Lower Roll From The Roll Unit (Option)

    Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position.
  • Page 78 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot.
  • Page 79 Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."...
  • Page 80: Removing Rolls From The Roll Holder

    Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
  • Page 81 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
  • Page 82: Feeding Roll Paper Manually

    Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2.
  • Page 83: Keeping Track Of The Amount Of Roll Paper Left

    Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
  • Page 84 Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Length of the Roll Paper when Managing by the Barcode •...
  • Page 85 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Roll length (change default). Managing by Estimating the Amount of Roll Paper Left When you set Manage remaining roll amount to Warning message in Device settings on the Home screen, if the amount of roll paper left decreases, the Status lamp on the operation panel lights up orange and the warning message is displayed.
  • Page 86: Specifying The Ink Drying Time For Rolls

    Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
  • Page 87 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") macOS 1. Choose Print in the application menu. 2.
  • Page 88 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")
  • Page 89: Specifying The Cutting Method For Rolls

    Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting Roll Paper 1/Roll Paper 2 > Paper settings > Advanced > Cutting mode > Automatic cut ◦...
  • Page 90 • Paper cutting (to have the roll cut at your specified position) Select this when you want to cut the roll paper by operating the cutter blade using the touch screen after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
  • Page 91 Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 92 Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 93 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
  • Page 94 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap User cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Do not detect. Note • If you set the detection of paper leading edge to Do not detect, a margin of about 4.0 inches (10 cm) is created at the paper leading edge when printing starts.
  • Page 95 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the like. 14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1.
  • Page 96 5. Tap Cut paper. 6. Tap Yes. After the roll paper is cut, it is rewound automatically.
  • Page 97: Cutting The Leading Edge Of Roll Paper Automatically

    Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
  • Page 98 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
  • Page 99: Reducing Dust From Cutting Rolls

    Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
  • Page 100 5. Tap Cut-dust reduction. 6. Tap ON.
  • Page 101: Automatically Switch Rolls

    Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.
  • Page 102: Handling Sheets

    Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet...
  • Page 103: Loading Sheets In The Printer

    Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. • Load the paper straight. Loading paper askew will cause an error. (See "1317.") •...
  • Page 104 Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
  • Page 105 2. Align far edge of inserted sheet with leading edge of paper alignment line (D) as shown. When you insert the sheet, it will adhere automatically to the surface of the platen. Important • Load the sheet so that it is parallel to the right paper alignment line (C). Loading paper askew will cause an error.
  • Page 106 • You can adjust the vacuum strength holding the paper against the platen when the release lever is up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum strength. You can adjust the vacuum strength to 5 levels. However, even if you increase the suction, it may not be sufficient to hold some types of paper against the platen well.
  • Page 107 • If a print job was received Tap OK to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note •...
  • Page 108: Printing From A Desired Starting Point

    Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2.
  • Page 109 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
  • Page 110 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
  • Page 111 5. Lower release lever and close top cover.
  • Page 112 6. When screen for selecting paper size appears, select size of paper loaded.
  • Page 113: Removing Sheets

    Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap area. 3. Tap Remove paper. 4.
  • Page 114 6. Lower release lever.
  • Page 116: Stacker

    Stacker Parts of the Stacker Using the Stacker Example Stacker Configurations...
  • Page 117: Parts Of The Stacker

    Parts of the Stacker (A) Rod (fixed) Move it forward and back to switch the position of the stacker. (B) Basket A cloth tray that catches ejected documents. (C) Arm When using the stacker with the Position 1, attach the rod (adjustable) to the lower of the arm. Example Stacker Configurations (D) Rod (adjustable) Changes the position of the stacker by moving the rod (adjustable) to the lower of the arm or the upper...
  • Page 118: Using The Stacker

    Using the Stacker Install the stacker to the printer before printing, when stacking the printed materials in the stacker. Installing the Stacker to the Printer Change the position of the stacker depending on the size of the printed materials. Example Stacker Configurations Remove the stacker from the printer, when loading the paper in the printer.
  • Page 119 3. Set all locks of the four casters of the stacker to the ON position.
  • Page 120 Removing Stacker from the Printer 1. Set all locks of the four casters of the stacker to the OFF position. 2. Pull out the stacker toward you to remove the stacker from the printer.
  • Page 121: Example Stacker Configurations

    Example Stacker Configurations The stacker is used by changing the position depending on the paper size of the printed materials. Important • Depending on the types of paper, it cannot be stacked in the Position 2, Position 3, or Position 4. In this case, use the Position 1.
  • Page 122 Stacking Printed Materials with a 24-inch Width or of A1 Portrait (Position 3) This is the position when you stack the printed materials with a 24-inch width or of A1 portrait. • Paper orientation Portrait • Supported paper size ◦ 24"x36" (ARCH D) 24.00 x 36.00 inches (609.6 x 914.4 mm) ◦...
  • Page 123 Stacking Printed Materials with a 36-inch Width, of A1 Landscape, with a 24- inch Width, or of A2 Landscape (Position 4) This is the position when you stack the printed materials with a 36-inch width, of A1 landscape, with a 24- inch width, or of A2 landscape.
  • Page 125: Basket

    Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket...
  • Page 126: Parts Of The Basket

    Parts of the Basket (A) Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. (B) Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. When not using the basket, you can lower it and store alongside of the stand.
  • Page 127: Using The Basket

    Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm • Attachment position of basket • Length of basket This section describes how to change the basket.
  • Page 128 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
  • Page 129 Important • If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled out as far as possible. • When changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust them.
  • Page 130 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts.
  • Page 131 Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket. To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the basket rewind button (A) on the right end of the basket rod (tag side).
  • Page 132: Example Basket Configurations

    Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. Using Without roll unit (Position 1) Using With roll unit (Position 2) Printing on Large-Format or Easily Damaged Paper (Position 3)
  • Page 133 Important • The number of sheets that can be collected in the basket is one. If printing multiple pages, print after removing each sheet. • If using the roll unit as a feed device, we recommend using it as described in "Using With roll unit (Position 2)".
  • Page 134 Printing on Large-Format or Easily Damaged Paper (Position 3) If printing on large-format or easily damaged paper, you can use the basket in the following position. Move the basket rod (cord side) to the upper of the two pairs of attachment locations on the front of the printer, extend the basket arm as far as possible, and lower it to the angle shown.
  • Page 135 Important • In the following cases, use as described in "Using Without roll unit (Position 1)" or "Using With roll unit (Position 2)". If printing multiple pages in these positions, print after removing each sheet. • Printed materials other than A2 portrait •...
  • Page 136 Important • Be extra careful when using paper that tends to curl or is damaged easily in this position. • With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten out the paper. Printed documents may be damaged if the paper is curled or bent. •...
  • Page 137: Storing The Basket

    Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.
  • Page 139: Roll Unit

    Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...
  • Page 140: Parts Of The Roll Unit

    Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
  • Page 141 (K) 3-Inch Paper Core Attachment Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core. (L) Feed Flap Switch Change the feed flap position depending on the roll unit mode. (M) Roll Holder Load the roll on this holder.
  • Page 142 Roll Unit The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup Guide.
  • Page 143: Switching Roll Unit Modes

    Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to the printer driver.
  • Page 144 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.
  • Page 145: Using The Roll Unit In Take-Up Mode

    Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on the printer touch screen.
  • Page 146 • roll holder Side • holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the paper.
  • Page 147 6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.
  • Page 148 8. Change Roll Holder Lock switch on roll unit to lock direction.
  • Page 149 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction.
  • Page 150 Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll. 11.
  • Page 151 Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
  • Page 152 Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
  • Page 153 ◦ Inward Winding Important • If the roll holder lifts up, it may cause an error. 7. To stabilize operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8.
  • Page 154 ◦ Inward Winding Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
  • Page 155 ◦ Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
  • Page 156 ◦ Outward Winding ◦ Inward Winding Important • If the roll holder lifts up, it may cause an error. 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead.
  • Page 157 Important • When winding inwardly, loosening of the wound paper can be prevented by pressing the roll paper with the arm. However, doing so may produce pressure traces on the paper. In this case, tap the roll unit area of the media information display area and set Paper retention setting to Release.
  • Page 158: Removing Printed Paper From The Roll Unit

    Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
  • Page 159 The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, the paper may fall to the floor and become soiled. 7. While holding trailing edge of printed paper, press Take-up or Rewind button to wind printed paper.
  • Page 160 9. Hold roll holder by its flanges (A), and remove from roll unit. 10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder.
  • Page 161 11. Remove printed material that has been taken up, from roll holder for each paper core.
  • Page 162: Changing Settings From Operation Panel/Web Browser

    Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print Changing Printer's Setting Using Web Browser...
  • Page 163: Operations And Touch Screen

    Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations...
  • Page 164: Operation Panel

    Operation Panel (A) ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. (B) HOME button The HOME screen appears. Touch Screen (C) Back button Displays the screen before the current screen.
  • Page 165 There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode. • When Operation panel lock is enabled, touch screen operations are invalid. For details on Operation panel lock, see Changeable Setting Items Using Web Browser.
  • Page 166: Touch Screen

    Touch Screen After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, settings, and other menus. Drag the HOME screen up and down, and select the display position. Basic Touch Screen Operations (A) Printer Information Display Area Displays the printer status, messages, and other information.
  • Page 167 • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. •...
  • Page 168 Use this to move a menu or list while viewing it. Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action.
  • Page 170: Checking Instructions During Printer Operations

    Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen.
  • Page 172: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print...
  • Page 173: Printer Menu Operations

    Printer Menu Operations The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. Flicking HOME screen and tapping the menu displays each setting item. The menus below are available.
  • Page 174: Menu Operations

    Menu Operations The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus. A. Touch screen B. Buttons on the operation panel For more on the touch screen operations: Touch Screen Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive.
  • Page 175 Tapping A displays the print settings menu. Drag up or down, and then tap an item to select it.
  • Page 176 After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap C to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. Tap B to display the preview screen.
  • Page 177: Menu Structure

    Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper Roll unit use setting Paper settings Width/Length/Type/Advanced Take-up mode Roll unit use setting...
  • Page 178 Use in take-up mode Use/Do not use Manual Replace paper Remove paper Paper settings Page size/Type/Advanced • Maintenance Print nozzle check pattern Print head cleaning Cleaning All colors/Pattern 1/Pattern 2 Deep cleaning All colors/Pattern 1/Pattern 2 System cleaning All colors/Pattern 1/Pattern 2 Print head alignment Auto (standard) Roll paper 1/Roll paper 2/Manual...
  • Page 179 Auto/Prioritize print quality/Prioritize length accuracy Roll paper 2 Auto/Prioritize print quality/Prioritize length accuracy Manual Auto/Prioritize print quality/Prioritize length accuracy Adjust print quality Auto Roll paper 1/Roll paper 2/Manual Manual Roll paper 1/Roll paper 2/Manual Adjust feed length Print alignment pattern Roll paper 1/Roll paper 2/Manual Change adjustment values -0.70% to 0.70% (by 0.02% increment)
  • Page 180 List of print jobs Delete/Priority printing/Release hold Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause printing Enable Disable Delete all print jobs • Print from USB flash drive Folder/file list Number of copies Preview...
  • Page 181 Easy wireless connect Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) • Device settings Test print Print nozzle check pattern Status print Status print (administrator) Print LAN details Print setting print Print advanced paper settings Print job history Print menu map Print color list for palettes...
  • Page 182 600 dpi/300 dpi Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Processing options Warning display Enable/Disable JPEG print settings Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Mono-...
  • Page 183 Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling HP-GL/2 print settings Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Mono- chrome/Monochrome BMP Print quality 5 (Fast)/4/3/2/1 (High) Input resolution 600 dpi/300 dpi...
  • Page 184 OFF/ON Rotate 0 degrees/90 degrees Auto rotation ON/OFF Enlarge/Reduce Fit paper size/Same size/Scaling Print centered OFF/ON Cut to standard size ON/OFF Nesting Use nesting function/Nesting WaitTime/Print cut lines Line management Merge OFF/ON Smooth Software/Smoothing Thicken fine lines OFF/ON Adjust faint lines OFF/ON Width correction Black/gray / Color...
  • Page 185 OFF/Command priority/Detected size Print from USB flash settings Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered...
  • Page 186 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/ Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Print settings 2 Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality...
  • Page 187 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Print settings 3 Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/ Roll paper 2/Manual Margin 3mm/5mm...
  • Page 188 Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/ Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Default print settings...
  • Page 189 Print setting print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct connect. Disable LAN Wireless LAN setup Easy wireless connect Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) Confirm LAN settings LAN setting list WLAN setting list Wireless Direct setting list...
  • Page 190 Optimize inbound WSD Enable/Disable Timeout setting 20 minutes/15 minutes/10 minutes/5 minutes/1 minute Bonjour settings Enable/disable Bonjour Enable/Disable Service name IEEE802.1X settings Authentication Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth. method MSCHAPv2/PAP Weak encryption restriction Restrict/Do not restrict Weak certificate restriction Restrict/Do not restrict Advanced setup User-ID/Username/Password/Authentication server name Last authentication result...
  • Page 191 RAW protocol ON/OFF LLMNR ON/OFF Gigabit Ethernet settings Autonegotiation/10 Mbps half duplex/10 Mbps full duplex/100 Mbps half duplex/100 Mbps full duplex/1 Gbps full duplex Use Dedicated Port ON/OFF Wireless LAN DRX setting Enable/Disable Wired LAN DRX setting Enable/Disable Wireless Direct settings Update SSID/password Wireless Direct device name Connection request confirmation...
  • Page 192 Roll amount 1 (later warning)/Roll amount 2/Roll amount 3 (standard)/Roll amount 4/Roll amount 5/ Roll amount 6 (earlier warning) Switch roll paper when low Enable/Disable Roll paper auto switching Identify size/Do not identify size Detect paper setting mismatch Pause/Display warning/Do not detect/Hold job Paper retention setting Release/Retain Advanced paper settings...
  • Page 193 Save first and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable monitoring service Enable/Disable Communication test Yes/No Communication log Device user settings Energy saving settings Auto power off 5 minutes/10 min./30 min./1 hour/4 hours/8 hours/12 hours/OFF Sleep timer 5 minutes/10 min./15 min./20 min./30 min./40 min./50 min./60 min./210 min.
  • Page 194 Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0/+1/+2/+3/+4/+5/+6/+7/+8/+9/+10/+11/+12/-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1 Length unit setting Meters/Feet/inches Buzzer setting Enable/Disable EOP timer setting 10 seconds/30 seconds/1 minute/2 minutes/5 minutes/10 minutes/30 minutes/60 minutes Job history sending setting Send/Do not send Language selection Firmware update Install update Check current version...
  • Page 195 Error history Hardware error Recoverable error Paper feed/transfer error Usage totals Head information Head alignment performance log Values applied with auto settings...
  • Page 196 Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings.
  • Page 197 For more on setting items on the operation panel: Setting Items on Operation Panel...
  • Page 198: Setting Items On Operation Panel

    Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer...
  • Page 199: Job Management

    Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note •...
  • Page 200: Test Print

    Test print Select this setting item from Device settings. • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN details Prints out the network setting information list.
  • Page 201: Print Settings

    Print settings Select this setting item from Device settings. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
  • Page 202: Hp-Gl/2 Settings

    HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table...
  • Page 203: Lan Settings

    LAN settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Change LAN Enables either wireless LAN, wired LAN, or wireless direct. You can also disable all. •...
  • Page 204 ◦ LAN setting list The list of wired LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX.
  • Page 205 IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) DHCPv6 Active/Inactive DHCPv6 stateful address...
  • Page 206 Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.) ◦ WLAN setting list The list of wireless LAN settings of this printer is displayed on the touch screen.
  • Page 207 IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 1 XXX (up to 3 digits) IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX:...
  • Page 208 Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Client operation status XXXXXXXXXXXX NTP/SNTP server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert.
  • Page 209 IPv6 link-local prefix length XXX (up to 3 digits) MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Wireless Direct device name XXXXXX-XXXXXXseries...
  • Page 210 Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7). ■ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 10, Windows 8.1, and Windows 7.
  • Page 211 Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN.
  • Page 212: Device User Settings

    Device user settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
  • Page 213 • Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send is selected.
  • Page 214: Language Selection

    Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
  • Page 215: Paper-Related Settings

    Paper-related settings Select this setting item from Device settings. • Roll paper auto feed Enables/disables feeding roll paper automatically when you load it on the roll unit. Selecting Enable detects the paper edge automatically and paper is loaded automatically only by putting roll paper on the roll unit.
  • Page 216 Without several rolls when switching the roll, you may fail in roll switching. In addition, if the roll length is not specified properly, paper may remain when switching, or it may have run out while printing is in progress. • Roll paper auto switching Enables/Disables switching roll paper feed position by detecting the paper size.
  • Page 217 Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 7 Select whether 600 mm or 24 inch is applied when a sheet of an intermediate size is detected. •...
  • Page 218: Auto Maintenance Settings

    Auto maintenance settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.
  • Page 219: Administrator Password Setting

    Administrator password setting Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password. Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software.
  • Page 220: Setting Administrator Password On Operation Panel

    Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Device user settings •...
  • Page 221 LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character restrictions apply to the password: •...
  • Page 222: Hard Disk Settings

    Hard disk settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver.
  • Page 223: Monitoring Service Settings

    Monitoring service settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. •...
  • Page 224: Printer Information

    Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Hard disk information Displays the total hard disk capacity and the mail box free space. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5).
  • Page 225 HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table...
  • Page 226: Menus On Hp-Gl/2 Print Settings

    Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Conserve paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Merge Smooth Thicken fine lines Adjust faint lines Width correction Print color list for palettes...
  • Page 227: Color Mode

    Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • Color (perceptual) (Initial setting) ◦ If you select Line drawing for Print target: Reproduces colors of general images naturally and features smooth gradation.
  • Page 228: Print Quality

    Print quality Lets you specify print quality. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • 5 (Fast) Select this setting for faster printing. • 4 Printing speed is faster than that in selecting 3. •...
  • Page 229: Input Resolution

    Input resolution Specifies the resolution for internal rendering process. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • 600 dpi (Initial setting) Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing. •...
  • Page 230: Print Target

    Print target Specifies the print target of HP-GL/2 data. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • Line drawing (Initial setting) Select this setting to print a drawing data which includes lines. •...
  • Page 231: Paper Src

    Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • Auto select (Initial setting) Select an appropriate paper source automatically. •...
  • Page 232: Margin

    Margin Specifies the margins for HP-GL/2 data printing. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority.
  • Page 233: Oversize

    Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • Enable (Initial setting) Specifies margins outside the HP-GL/2 data image drawing range. Adding margins outside the image drawing range will not cause part of the image to be cut off.
  • Page 234 B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: Printing is performed based on the image drawing image range. The origin is specified on the upper left of the paper.
  • Page 235 D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
  • Page 236 F. Range which cannot be printed G. Paper for printing...
  • Page 237: Conserve Paper

    Conserve paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to conserve paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. •...
  • Page 238: Rotate

    Rotate Rotates the image according to the specified setting. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • 0 degrees (Initial setting) Image is not rotated. • 90 degrees Specified image is rotated by 90 degrees. If the part of rotated image is out of the paper width, the part is not printed.
  • Page 239: Auto Rotation

    Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to conserve paper and avoid images running off the edges of the paper. Select this setting item from Device settings >...
  • Page 240 • Even if the image runs off the edge of the paper, it is rotated to expand the print range.
  • Page 241: Enlarge/Reduce

    Enlarge/Reduce Enlarges or reduces images Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • Same size (Initial setting) Image is not enlarged/reduced. • Scaling Enlarges or reduces the image to the specified scaling value for printing. Scaling can be specified within a range of 25 % to 400 %.
  • Page 242 A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced.
  • Page 243 A. Output object area B. Fit to long side post-processing size...
  • Page 244: Print Centered

    Print centered Prints the output object area in the center of the paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • OFF (Initial setting) The output object area is not printed in the center of the paper. •...
  • Page 245 • ON is selected when printing on roll...
  • Page 246: Cut To Standard Size

    Cut to standard size Specifies standard size as the output page size when printing on roll paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • If OFF (Initial setting) is selected: Cutting according to standard size is not performed.
  • Page 247 A. Position of cut when OFF B. Position of cut when ON...
  • Page 248: Use Nesting Function

    Use nesting function When printing on roll paper, this function can be used to print multiple pages sequentially across the side of the paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings >...
  • Page 249 • When Enable is selected:...
  • Page 250: Nesting Waittime

    Nesting WaitTime Can be used to set the wait time until printing starts after nesting wait page receipt is paused. Time can be specified in the range of 1 to 99 minutes. (The initial value is 2 minutes.) The wait time is counted from the point the last page was completed, and counted from the beginning every time new nesting job is received.
  • Page 251: Print Cut Lines

    Print cut lines Prints cut lines to separate nested data. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting. • Disable (Initial setting) Cut lines are not printed. • Enable Cut lines that separate pages are printed.
  • Page 252: Merge

    Merge Specifies how colors should be processed when lines overlap. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. Note • The data is given priority when a specification command is included in the HP-GL/2 data. •...
  • Page 253: Smooth

    Smooth Makes arc drawing smoother. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. • Software (Initial setting) Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5° (Regular 72-sided polygon) if the angle is not specified using a HP-GL/2 command.
  • Page 254: Thicken Fine Lines

    Thicken fine lines Performs correction to avoid breaks in fine lines. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. • OFF (Initial setting) Thin lines are not corrected. Some line thicknesses may cause them to become broken. •...
  • Page 255: Adjust Faint Lines

    Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. • OFF (Initial setting) Fine lines are not corrected. •...
  • Page 256: Width Correction

    Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. Select this setting item from Device settings >...
  • Page 258: Print Color List For Palettes

    Print color list for palettes Prints out the color pallet which shows how 256 colors of HP-GL/2 command appear using the printer's ink. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management.
  • Page 259: Warning Display

    Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer’s parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data Select this setting item from Device settings >...
  • Page 260: Detect Image Size

    Detect image size Specifies the output object area method that provides efficient printing, which avoids parts of images being cut off when a HP-GL/2 data does not include image drawing range information. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Processing options.
  • Page 261 DETECT IMAGE SIZE EXAMPLE A. Image drawing range specified by the command B. Graphic data range Though the image drawing range is specified for this kind of drawing image above, the part of the image may be cut off if you do not specify the image drawing range. Select Detected size if the image drawing range is not specified.
  • Page 262 The result varies depending on the selected item. ◦ When OFF is selected: The maximum roll paper width is applied as the width of printed area, and the 1.5 times of the maximum roll paper width is applied as the length of it. The paper cut position is specified outside of the printed area.
  • Page 263: Menu Setting Combinations

    Menu Setting Combinations Conserve paper and Auto rotation Enlarge/Reduce (Specify scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit to paper) Use nesting function and Auto rotation Paper switching on a DOUBLE-roll printer model and Auto rotation Paper switching on a DOUBLE-roll printer model and Enlarge/Reduce (Specify scaling) Detect image size and Oversize...
  • Page 264: Conserve Paper And Auto Rotation

    Conserve paper and Auto rotation When Conserve paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Conserve paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed.
  • Page 265 Printed without upper/lower blank area.
  • Page 266: Enlarge/Reduce (Specify Scaling) And Auto Rotation

    Enlarge/Reduce (Specify scaling) and Auto rotation When both Enlarge/Reduce (Specify scaling) and Auto rotation are specified, Enlarge/Reduce (Specify scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Specify scaling) would cause the image to run off the edge of the paper were Auto rotation executed.
  • Page 267: Print Centered And Cut To Standard Size

    Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
  • Page 268 A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A. Position of cut for A3 size (portrait)
  • Page 269: Cut To Standard Size And Auto Rotation And Enlarge/Reduce (Fit To Paper)

    Cut to standard size and Auto rotation and Enlarge/Reduce (Fit to paper) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit to paper) are all specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Auto rotation and Enlarge/Reduce (Fit to paper) processes are performed in accordance with the resulting standard size.
  • Page 270 A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper.
  • Page 271 • Printed image after reduced A. Position of cut for A3 size...
  • Page 272: Use Nesting Function And Auto Rotation

    Use nesting function and Auto rotation When both Use nesting function and Auto rotation are specified, Auto rotation is performed as each page is received and then the nesting process is performed. The image on each received page is rotated as required to achieve an efficient layout that conserves paper or to prevent the image from running off the edges of the paper, the images are laid out to fill the width of the roll paper, and then printing is performed.
  • Page 273 The images are positioned as shown below and printing is performed.
  • Page 274: Paper Switching On A Double-Roll Printer Model And Auto Rotation

    Paper switching on a DOUBLE-roll printer model and Auto rotation When ON is selected for Auto rotation, first a decision is made about performing Auto rotation and the paper with less margin in the width direction is selected and starts printing. At this point, it is decided whether to apply Auto rotation and then the paper source is selected considering the condition such as whether the image is cut off or not, margin of paper width, and paper consumption.
  • Page 275 Image printed on lower roll paper already fed (Actually printed) If the lower roll of paper has smaller margins than the upper roll of paper, from which the paper has been fed, then paper is switched automatically, and the image is printed on the lower roll paper.
  • Page 276: Paper Switching On A Double-Roll Printer Model And Enlarge/Reduce (Specify Scaling)

    Paper switching on a DOUBLE-roll printer model and Enlarge/ Reduce (Specify scaling) The example below shows printing when Enlarge/Reduce (Specify scaling) is specified on a double-roll printer model. This function is available when the paper settings of the printer are specified. •...
  • Page 277: Detect Image Size And Oversize

    Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. • When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: Oversize is disabled in accordance with the command-specified image drawing range. Margins are added within the command-specified image drawing range.
  • Page 278 • When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: C: Position of cut Cut at length of command-specified image drawing range. • When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize: D: Position of cut Cut at length of upper and lower margins added to length of command-specified image drawing...
  • Page 279 • When Detected size is selected for Detect image size and Enable is selected for Oversize: F: Position of cut Cut at length of upper and lower margins added to length of minimum image range detected.
  • Page 280: Detect Image Size And Print Centered

    Detect image size and Print centered Operation is as described below when both Detect image size and Print centered are specified. • When OFF or Command priority is selected for Detect image size: Print centered is performed in accordance with the command-specified image drawing range. •...
  • Page 281 Printed image A. Position of cut Prints the minimum image range in the horizontal center of the paper.
  • Page 282: Standard Size Table

    Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to User's Guide. Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ISO A0 841.0 1189.0...
  • Page 283 Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ARCH E 914.4 1219.2 ARCH D 914.4 609.6 ARCH E1 762.0 1066.8 No standard – – ARCH E2 660.4 965.2 No standard – – ARCH E3 685.8 990.6 No standard...
  • Page 284: Status Print

    3. Tap Test print. 4. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
  • Page 285 Printer Settings Print Settings Setting value of Print head mov- able width setting/Prioritize pa- per size Paper-related Setting value of Prioritize paper settings size Device settings Auto mainte- Each setting value of Auto main- nance settings tenance settings Hard disk set- Each setting value of Hard disk tings settings...
  • Page 286 HEAD LOT NUMBER/ DATE OF IN- Print head lot number STALLATION Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use...
  • Page 287: Changing Printer's Setting Using Web Browser

    Changing Printer's Setting Using Web Browser Configuration changes using the Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed Certificate) Setting Mail Server...
  • Page 288: Configuration Changes Using The Web Browser

    Configuration changes using the Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
  • Page 289 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer.
  • Page 290 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser.
  • Page 291: Changeable Setting Items Using Web Browser

    Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS...
  • Page 292: Other Items

    Language selection (Item for administrator) This function allows you to change the language on the display. Items for Printer Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error.
  • Page 293: Setting Password

    Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
  • Page 294 • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below.
  • Page 295: For Internet Explorer

    Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
  • Page 296 5. Select Place all certificates in the following store. 6. Select Browse. Select Certificate Store screen is displayed. 7. Select Trusted Root Certification Authorities and OK. 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
  • Page 297 5. If fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust. The root certificate registration is completed. Note • If a password is set on your device, entering a password may be required. For Chrome on Android 1.
  • Page 298 If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser. Note •...
  • Page 299: Registering Printer's Root Certificate To Local Computer For Ssl Communication

    Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer’s root certificate to your computer.
  • Page 300: For Windows

    The Certificate screen appears. 6. Click Install Certificate. The Certificate Import Wizard screen appears. 7. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Click Next. 3. Click Yes on the displayed screen. 8.
  • Page 301 Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console Enter MMC on Search programs and files in the Start menu and press the Enter key.
  • Page 302 2. Click For secure communication. The For secure communication screen appears. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the printer's property, and click Status Monitor on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
  • Page 303 On the left window of Microsoft Management Console, select Console Root -> Certificates (Local Computer) -> Trusted Root Certificate Authorities in this order, and click Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
  • Page 304 Clicking Add displays information on the certificate. Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.
  • Page 305: Generating Server Certificate (Self-Signed Certificate)

    Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
  • Page 306 Enter as following in the URL field of the web browser. http://[XXXX::XXXX:XXXX:XXXX:XXXX] On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the abbreviation value on IPv6 link-local address. The top screen of Remote UI appears. 2. Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3.
  • Page 307 The server certificate starts to be generated. When the server certificate has been generated, Generated a self-signed certificate. appears. 9. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking Generated Server Certificate 1.
  • Page 308: Setting Mail Server

    Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
  • Page 309 Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. •...
  • Page 310: Receiving Printer Status By E-Mail

    Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
  • Page 311 The resending setting is completed.
  • Page 312: Printer Parts

    Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Stand Stand Parts Parts of the Basket Roll Unit Parts of the Roll Unit Stacker...
  • Page 313 Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket...
  • Page 314: Front

    Front (A) Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot Slide the Roll Holder into this slot.
  • Page 315 (H) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (I) Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand Parts.") (J) USB flash drive port Insert a USB flash drive to this port.
  • Page 316: Back

    Back (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. (C) Wired LAN Connector Connect an Ethernet cable to this port.
  • Page 317: Top Cover (Inside)

    Top Cover (Inside) (A) Top Cover Roller Prevents paper from rising when ejected. (B) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (C) Cutter Blade A round-bladed cutter for automatic paper cutting. (D) Paper Alignment Line Align paper with this line when loading it.
  • Page 318: Carriage

    Carriage (A) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (B) Print Head Locking Cover Secures the print head. (C) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (D) Print Head Lock Lever Lock print head locking cover.
  • Page 319: Ink Tank Cover (Inside)

    Ink Tank Cover (Inside) *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened.
  • Page 320: Hard Disk

    Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk...
  • Page 321: Printer Hard Disk Operations

    Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box...
  • Page 322: Checking Free Hard Disk Space

    Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
  • Page 323: Erasing Data On Printer's Hard Disk

    Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
  • Page 324: Optional Accessories

    Optional accessories Stand Stand Parts Parts of the Basket Roll unit Parts of the Roll Unit Stacker Parts of the Stacker...
  • Page 325: Stand

    Stand The following Stand can be used with the printer. • Printer Stand SD-21 For more information on the main parts of the Stand, see "Stand Parts." Important • When moving the Stand, be sure to set the locking caster lock to the OFF position to release the lock. If you move it while the locking caster are locked, the floor may become scratched.
  • Page 326: Stand Parts

    Stand Parts (A) Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. (B) Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket"...
  • Page 327 Parts of the Basket (A) Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. (B) Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. When not using the basket, you can lower it and store alongside of the stand.
  • Page 328 Roll Unit You can use the following roll unit with this printer. • roll unit RU-22 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit.
  • Page 329 Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
  • Page 330 (K) 3-Inch Paper Core Attachment Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core. (L) Feed Flap Switch Change the feed flap position depending on the roll unit mode. (M) Roll Holder Load the roll on this holder.
  • Page 331 Stacker The following stacker can be used in this printer. • Stacker SS-21 For details on the main parts of the stacker, see "Parts of the Stacker." Important • When moving the stacker, be sure to set the locking caster lock to the OFF position to release the lock. If you move it while the locking casters are locked, the floor may become scratched.
  • Page 332 Parts of the Stacker (A) Rod (fixed) Move it forward and back to switch the position of the stacker. (B) Basket A cloth tray that catches ejected documents. (C) Arm When using the stacker with the Position 1, attach the rod (adjustable) to the lower of the arm. Example Stacker Configurations (D) Rod (adjustable) Changes the position of the stacker by moving the rod (adjustable) to the lower of the arm or the upper...
  • Page 333: Network Setting

    Network Setting Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wireless LAN Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting Network Settings (IJ Network Device Setup Utility) (Windows)
  • Page 334 Sharing the Printer on a Network (macOS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wireless LAN Connecting Smartphone/Tablet to Printer via Wireless LAN Router...
  • Page 335: Network Connection Tips

    Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wireless LAN Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting...
  • Page 336: Printer Connection Methods

    Printer Connection Methods Select one of the connection methods below to connect the printer to a smartphone/tablet. Wireless LAN Connection Wired LAN Connection USB Connection Wireless LAN Connection Connect the printer to a smartphone/tablet via wireless LAN. Select one of the methods below for wireless LAN connection. •...
  • Page 337 Wired LAN Connection Connect the printer and computer to a router using a LAN cable. Note • USB connection with a computer is available even while the printer is connected to a computer via wired LAN. For more on wired LAN connection: What Is Ethernet Cable? Restrictions USB Connection...
  • Page 338 For more on USB connection: What Is USB Cable?
  • Page 339: Default Network Settings

    Enable/disable WSD Disable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TX-2000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
  • Page 340 *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's wireless MAC address.
  • Page 341: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
  • Page 342: Lan Connection

    For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
  • Page 343: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized).
  • Page 344 Link Active Operation status Inactive/Active IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address...
  • Page 345 End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3...
  • Page 346 End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5...
  • Page 347 Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual ad- On/Off dress Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address On/Off...
  • Page 348 IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address...
  • Page 349 IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5...
  • Page 350 Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On/Off IP Filtering Select IP filtering method Disabled/Enabled IP Filtering Permission Info IP filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
  • Page 351 IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 1 Use single on 1 On/Off IP Filtering Start Address 2 IP filtering start address 2...
  • Page 352 MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX MAC Address 3 MAC address 3 XX:XX:XX:XX:XX:XX MAC Address 4 MAC address 4 XX:XX:XX:XX:XX:XX MAC Address 5 MAC address 5 XX:XX:XX:XX:XX:XX LAN Setting Basic setting information MAC Info MAC address setting information (Wired/Wireless LAN)
  • Page 353 WEP2 WEP key 2 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP3 WEP key 3 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP4 WEP key 4 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP Certificate WEP certificate for Wireless LAN (in-...
  • Page 354 Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMP community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMP community name 2 XXXXXXXX (up to 32 characters) SNMP Extra Access Authority SNMP extra access authority Disable/Read Only/Read Write SNMP Access Authority1 SNMPv1 community1/2 access au- Read Only/Read Write...
  • Page 355 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Read Only/Read Write Security Setting...
  • Page 356 Use Stateful Address DNS dynamic setting of stateful ad- On/Off dress Use Name As IPv4 Use same host name/domain name On/Off as that used for IPv4 Host Name Host name XXXXXXXX (up to 64 characters) Domain Name Domain name XXXXXXXX (up to 65 characters) SNTP Setting SNTP setting information Use SNTP...
  • Page 357 IPP Setting IPP confirmation setting Use IPP Use IPP On/Off Use IPP Authority Use IPP authority On/Off IPP User Setting IPP confirmation user setting User1 User 1 User Name User name XXXXXXXX (up to 32 characters) User2 User 2 User Name User name XXXXXXXX (up to 32 characters) User3...
  • Page 358 Use SSL Cert No Check Use SSL certification On/Off Use Mailbox Delete Use mailbox delete On/Off Email Setting E-mail setting information SMTP Server Address SMTP server address XXXXXXXX (up to 256 characters) SMTP Server Port No SMTP server port number 1 to 65535 SMTP State SMTP state...
  • Page 359: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wireless Lan Connection

    Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or Activate wired LAN.
  • Page 360 • For macOS: Follow the instructions on the Canon website to redo setup.
  • Page 361: Reconfiguration Of Network Settings Using The Remote Ui

    Reconfiguration of Network Settings using the Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 8.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.1 or later Web browser: Android standard Web browser (Browser or Chrome) •...
  • Page 362: Network Status And Troubleshooting

    Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Confirm LAN settings Network Status What to Do Connected normal- 1. If you are unable to print, check the items below: • whether the computer is connected to wireless LAN If you are unable to •...
  • Page 363 The security key is case-sensitive. Enter the correct security key. The number of con- • Make sure the printer is not placed too far away from the wireless router. nected clients rea- • Wireless Direct does not allow more than 5 devices to be connected. ches the upper limit.
  • Page 364: Ij Network Device Setup Utility (Windows)

    IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing/Changing Network Settings...
  • Page 365: Ij Network Device Setup Utility

    IJ Network Device Setup Utility IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to manage printers on network. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers •...
  • Page 366: Starting Up Ij Network Device Setup Utility

    Starting Up IJ Network Device Setup Utility Start up IJ Network Device Setup Utility as shown below. • In Windows 10, click the Start button, select All apps, Canon Utilities, and then IJ Network Device Setup Utility. • In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility.
  • Page 367: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Follow the procedure below.
  • Page 368: Performing/Changing Network Settings

    Performing/Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings...
  • Page 369: Canon Ij Network Device Setup Utility Screen

    Items on Canon IJ Network Device Setup Utility Screen Menus on Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Toolbar Items on Canon IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup.
  • Page 370: Connection Method

    Available Indicates the printer is available. Setup Completed Appears after performing network setup and clicking Set to close the window. Not Connected Indicates the printer is required to perform wireless LAN setup. Performing/Changing Wireless LAN Settings Not Set Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
  • Page 371: Setting Method

    11. Displays the printer status and operation guides. Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon IJ Network Device Setup Utility Screen This section describes menus on IJ Network Device Setup Utility screen.
  • Page 372 3. Option menu Option Menu 4. Help menu Help Menu Items on Canon IJ Network Device Setup Utility Screen Toolbar This section describes items on IJ Network Device Setup Utility Screen toolbar. 1. Perform wired or wireless LAN setup. Note •...
  • Page 373 4. Switches the printer list. (IPv4, IPv6, or USB printers) Note • This item has the same function as Switch View in the View menu. • You can also display the USB connected printer list. (Not available for some models.) In this case, select USB.
  • Page 374: Performing Network Settings

    Performing Network Settings Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Assigning Printer Information...
  • Page 375: Performing/Changing Wired Lan Settings

    Performing/Changing Wired LAN Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup.
  • Page 376 1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3.
  • Page 377 Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3. Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.
  • Page 378: Performing/Changing Wireless Lan Settings

    Performing/Changing Wireless LAN Settings Follow the procedure below to perform/change wireless LAN settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
  • Page 379 1. Network Type: Select the wireless LAN mode. Infrastructure Connects the printer to the wireless LAN with a wireless router. Direct Connects the printer to wireless communication devices (smartphone or tablet) without a wireless router. Note • If Direct is selected, the Search... button is displayed in a gray out status. In addition, you cannot connect to Internet from your computer depending on your operating environment.
  • Page 380 • IPv4 settings Note • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, the setting items below are displayed in a gray out status. 1. Use IPv4 address Always selected. (displayed in a gray out state) 2.
  • Page 381 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
  • Page 382: Assigning Printer Information

    Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
  • Page 383: Initializing Network Settings

    Initializing Network Settings Follow the procedure below to initializing printer network settings. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
  • Page 384: Changing Administrator Password

    Changing Administrator Password Follow the procedure below to change the administrator password. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
  • Page 385: Setting Criteria For Printer Search/Searching Specific Printer

    Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected Note •...
  • Page 386 6. Click Set. Searching Specific Printer Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select Specified Searching... on Option menu. The Specified Searching screen appears.
  • Page 387: If Wep Details Screen Appears

    If WEP Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. 1. WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
  • Page 388: If Wpa/Wpa2 Details Screen Appears

    If WPA/WPA2 Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter passphrase when WPA/WPA2 Details screen appears. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
  • Page 389: Checking Network Status

    Checking Network Status Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference...
  • Page 390: Checking Wireless Network Status

    Checking Wireless Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the wireless LAN connection, check the network status from this menu. Start up IJ Network Device Setup Utility. 2.
  • Page 391 7. Click OK to close screen.
  • Page 392: Displaying Computer Network Information

    Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the Canon IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed.
  • Page 393: Displaying Printer Network Information

    Displaying Printer Network Information Follow the procedure below to display the printer network information. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
  • Page 394: Checking Connection Status Between Printer And Wireless Router

    Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly.
  • Page 395: Checking Network Setting Difference

    Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. Start up IJ Network Device Setup Utility. 2.
  • Page 396 1. Click Set up the network connection via USB. Follow the displayed message to connect the printer to perform setup to the computer using a USB cable. Make sure the printer is turned on. 2. Click Yes on displayed screen. The detected printers are listed.
  • Page 397: Ij Network Device Setup Utility Menus

    IJ Network Device Setup Utility Menus Printer Settings Menu View Menu Option Menu Help Menu...
  • Page 398: Printer Settings Menu

    Performs wired or wireless LAN settings. Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. 2. Detailed Printer Settings... Assigns the printer device name and location name.
  • Page 399 • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item 6. Exit Finishes IJ Network Device Setup Utility.
  • Page 400: View Menu

    Checking Network Setting Difference Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. 2. Check Wireless Communication Status Check wireless LAN communication status.
  • Page 401 Switches the printer list between IPv4 printers and IPv6 printers. For some models, you can list USB connected printers. Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. 7. Delete from List Deletes the selected printer from the printer list temporarily.
  • Page 402: Option Menu

    Option Menu This section describes the items displayed on the Option menu. 1. Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search 2. Specified Searching... Searches the printer by an IP address or host name. Searching Specific Printer...
  • Page 403: Help Menu

    Help Menu This section describes the items displayed on the Help menu. 1. Online Manual Displays this guide. 2. Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection. 3. Changing Wired/Wireless LAN Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. Note •...
  • Page 404: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
  • Page 405: Other Network Information

    Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wireless LAN Communication...
  • Page 406: Technical Terms

    Technical Terms In this section, technical terms used in the manual are explained. • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other. No wireless router is required.
  • Page 407 • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.) Note that the number of channels that can be used for your wireless LAN varies depending on the region or country.
  • Page 408 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
  • Page 409 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
  • Page 410 • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server.
  • Page 411 • Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0...
  • Page 412 • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the printer and rebroadcasts it. Required in an infrastructure network. •...
  • Page 413: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 414: Firewall

    Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
  • Page 415: List Of Devices Which May Interfere With Wireless Lan Communication

    List of Devices Which May Interfere with Wireless LAN Communication While using the printer via wireless LAN, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down.
  • Page 416: Sharing The Printer On A Network (Windows)

    Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
  • Page 417: Setting Up A Shared Printer

    Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
  • Page 418 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.
  • Page 419: Restrictions On Printer Sharing

    • When you print from a client system, the following functions cannot be used. ◦ Canon imagePROGRAF Preview ◦ Canon imagePROGRAF Free Layout ◦ Edit from PosterArtist Lite • When the functions on the Maintenance tab cannot be set properly from a client system, they may be grayed out.
  • Page 420 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
  • Page 421: Connecting Smartphone/Tablet To Printer Via Wireless Lan

    Connecting Smartphone/Tablet to Printer via Wireless LAN • To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
  • Page 422: Connecting Smartphone/Tablet To Printer Via Wireless Lan Router

    Connecting Smartphone/Tablet to Printer via Wireless LAN Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using wireless direct) This section describes connection via a wireless LAN router.
  • Page 423 For iOS device • For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5.
  • Page 424: Adjustments For Better Print Quality

    Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
  • Page 425: Adjusting The Print Head

    Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
  • Page 426 Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...
  • Page 427: Adjusting Line Misalignment

    Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
  • Page 428 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
  • Page 429 7. Examine the test pattern for adjustment. Determine the straightest set of lines. 8. When message appears, open top cover and move angle adjustment lever to match number (or square) of straightest set of lines. If no single set of lines is perfectly straight, move the angle adjustment lever to a position between the numbers (or between the number and the square) of the two sets of lines that are least misaligned.
  • Page 430 The print head is now straight, and adjustment is complete.
  • Page 431: Automatic Adjustment To Straighten Lines And Colors

    Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
  • Page 432 1. Load paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings.
  • Page 433: Manual Adjustment To Straighten Lines And Colors

    Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual.
  • Page 434 Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6. Tap paper source with loaded paper. A test pattern is printed for adjustment.
  • Page 435: Troubleshooting Paper Abrasion And Blurry Images

    Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
  • Page 436 Note • When Auto is set to ON, before printing, the printer automatically adjusts the print head height to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...
  • Page 437: Adjusting Feed Amount

    Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
  • Page 438 Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
  • Page 439: Selecting Feed Amount Adjustment Method

    Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
  • Page 440: Automatic Banding Adjustment

    Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
  • Page 441 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
  • Page 442: Manual Banding Adjustment

    Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
  • Page 443 Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
  • Page 444: Fine-Tuning Paper Feed Amount

    Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment.
  • Page 445: Adjusting Line Length

    Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
  • Page 446 • If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
  • Page 447: Adjusting Vacuum Strength

    Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled.
  • Page 448: Color Management

    Color Management Device Management Console Guide...
  • Page 449: Maintenance And Consumables

    Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
  • Page 450 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
  • Page 451: Ink Tanks

    Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
  • Page 452 Ink Tanks When purchasing, check the Model number. 5.4 fl oz (160 ml) Colors Model number Matte Black PFI-110 MBK Black PFI-110 BK Cyan PFI-110 C Magenta PFI-110 M Yellow PFI-110 Y 11.2 fl oz (330 ml) Colors Model number Matte Black PFI-310 MBK Black...
  • Page 453 23.7 fl oz (700 ml) Colors Model number Matte Black PFI-710 MBK Black PFI-710 BK Cyan PFI-710 C Magenta PFI-710 M Yellow PFI-710 Y Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
  • Page 454: Replacing Ink Tanks

    Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
  • Page 455 Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1.
  • Page 456 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return.
  • Page 457 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (A), and then tap OK. Important • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink may leak and cause stains.
  • Page 458 Removing ink tank (23.7 fl oz (700 ml)) 1. Open ink tank cover and check ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks.
  • Page 459 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK.
  • Page 460 Important • Store the removed ink tank with ink remaining in the box with the ink holes (B) facing up. Otherwise, ink may leak and cause stains. Note • Dispose of the used ink tank in accordance with local regulations. Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1.
  • Page 461 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
  • Page 462 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation.
  • Page 463 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
  • Page 464 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
  • Page 465 Important • Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains.
  • Page 466 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 467 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
  • Page 469: Checking Ink Tank Levels

    Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Touch Screen The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
  • Page 470 • When the function for detecting the remaining ink level is disabled, will appear on the remaining ink level. • After replacing ink tanks, ink starts filling in the sub-ink tanks. While sub-ink tanks are filling with ink, will appear on the remaining ink level.
  • Page 471: When To Replace Ink Tanks

    When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
  • Page 472: Print Head

    Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
  • Page 473 Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head.
  • Page 474: Checking For Nozzle Clogging

    Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When using rolls...
  • Page 475 If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
  • Page 476: Cleaning The Print Head

    Ink may leak or an error may occur. • If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You...
  • Page 477 • By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Tap Cleaning, Deep cleaning, or System cleaning. 4.
  • Page 478: Replacing The Print Head

    Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
  • Page 479 • When using sheets, remove the sheet. Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 4. Tap Head replacement. A confirmation message appears. 5. Tap Yes. Ink begins being drawn in.
  • Page 480 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 8. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean.
  • Page 481 9. Pull down print head lock lever toward the front while holding its center (A) with your fingertip. 10. Grab grip (A) and open print head locking cover. 11. Grab grips (A), remove print head, and then tap OK.
  • Page 482 Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12.
  • Page 483 Important • Always carry the print head by holding its right and left grips. Never touch nozzle (D) or metal contacts (E). This may damage the print head and affect printing quality. • Never touch the ink holes (F). This may affect printing quality. •...
  • Page 484 15. Lower print head locking cover to front and lock print head. 16. Lower print head lock lever toward the back. 17. Close top cover.
  • Page 485 Ink now fills the print head. It takes about 12 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
  • Page 486: Maintenance Cartridge

    Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
  • Page 487 Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.
  • Page 488: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
  • Page 489 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (A) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
  • Page 490 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7.
  • Page 491 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.
  • Page 493: Checking The Remaining Maintenance Cartridge Capacity

    Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2.
  • Page 494: When To Replace The Maintenance Cartridge

    When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.
  • Page 495: Cutter Blade

    Cutter Blade Cutter Blade Replacing the Cutter Blade...
  • Page 496 Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.
  • Page 497: Replacing The Cutter Blade

    Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade 1. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3.
  • Page 498 6. Turn hex screw with hex wrench until loose. 7. Remove cutter blade while holding A.
  • Page 499 Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8.
  • Page 500 Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12.
  • Page 501: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...
  • Page 502: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows:: Print Head Cleaning 1.
  • Page 503: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1.
  • Page 504: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head...
  • Page 505: Cleaning The Printer Exterior

    Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it.
  • Page 506 Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because it may actually be covered with paper dust.
  • Page 507: Cleaning Inside The Top Cover

    Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
  • Page 508 Important • Do not touch the linear scale (D), carriage shaft (E), or ink tube stabilizer (F). Touching these may cause malfunction. Note • If the cleaning brush is dirty, rinse it in water. 6. Using a damp cloth that you have wrung out completely, wipe inside the top cover to clean...
  • Page 509 Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (A), paper retainer (B), entire platen (C), borderless printing ink grooves (D), periphery of left and right ink suction holes (E, F), and output guide (G), and so on. Warning •...
  • Page 511: Cleaning The Roll Unit

    Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it. 1.
  • Page 512 Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet.
  • Page 513: Other Maintenance

    Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
  • Page 514: Preparing To Transfer The Printer

    Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
  • Page 515 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
  • Page 516 9. Close ink tank cover. At this point, ink is drawn out from inside the tubes. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is displayed.
  • Page 517 3. Grasp belt and insert belt stopper into position shown. Important • Attach the belt stopper that was removed and stored after initial installation. Neglecting to attach the belt stopper may damage the printer. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
  • Page 518 4. Close top cover. 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket or stacker by reversing installation procedure. 7. Remove the stand by reversing the installation procedure, when it was attached to the printer.
  • Page 519 9. Repack roll holder, holder stopper, and printer in shipping materials, and then package them in shipping box.
  • Page 520: Reinstalling The Printer

    Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
  • Page 521 2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand.
  • Page 522 4. Refer to Printer Stand Setup Guide and attach basket to Stand. 5. Connect the power cord to the power cord connector on the back of the printer. 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet."...
  • Page 523 9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.")
  • Page 524 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).)
  • Page 525: Firmware Update

    Firmware update Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.
  • Page 526: Specifications

    Specifications Specifications Print Area...
  • Page 527 Specifications Important • The following values may vary depending on the operating environment. Printer Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 91 W max. In Sleep mode: 3.6 W max. *1 When power is off: 0.3 W max. *1 *2 *1 Wired LAN connection *2 The printer uses a trace amount of power even when turned off.
  • Page 528: Printing Performance

    Main unit and Stand (when basket is not used): Approx. 59.5 x 57.8 x 61.5 inches (1510 x 1466 x 1560 mm) Main unit and Stand (when basket is used): Approx. 59.5 x 66.3 x 61.5 inches (1510 x 1684 x 1560 mm) Main unit and Stacker: Approx.
  • Page 529: Network Specifications

    Network Specifications Communication protocol SNMP (Canon-MIB compatible), HTTP, TCP/IP (IPv4/IPv6), FTP Wired LAN specifications Compliance standards: IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transmission speed: 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec- ted) Wireless LAN specifications Compliance standards: IEEE802.11n / IEEE802.11g / IEEE802.11b...
  • Page 530 Use the latest Service Pack available. Windows RT (Windows 8 ARM architecture) not supported. Recommended operating environment CPU: Pentium 4 or later, or Athlon 64 or later processor Memory: 1 GB or more Free hard disk space: 20 GB or more * Depending on the application software and data being used, the printer may not output correctly even with the above environmental conditions.
  • Page 531 Print area For details about Print Area, see Print Area.
  • Page 532: Print Area

    Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
  • Page 533 Rolls Printable Area: A margin of 0.2 inch (3 mm) on top and bottom and 0.2 inch (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see Paper Information List.
  • Page 534: Safety

    Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When repairing, lending, or disposing of the printer...
  • Page 535: Safety Precautions

    Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
  • Page 536 • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. • Avoid dropping or shaking print head, ink tanks, and maintenance cartridges.
  • Page 537: Regulatory Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park...
  • Page 538: Users In Canada

    Melville, New York 11747 1-800-652-2666 About Radio Waves Do not use this product near medical equipment or electronic equipment. Radio wave interference can affect the operation or performance of the equipment. Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 539: Weee (Eu&Eea)

    For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
  • Page 540 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
  • Page 541 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
  • Page 542 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
  • Page 543 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και...
  • Page 544 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-...
  • Page 545 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www