Cutter Blade Does Not Work While Cutting Is in Progress
Make sure the cutter blade can cut paper used currently.
Check 1
Select User cut for Cutting mode in the touch screen menu and cut the roll paper with a cutting implement such
as scissors.
Specifying the Cutting Method for Rolls
Check the setting value for Cut speed.
Check 2
Change the value for Cut speed in the touch screen menu.
Menu Structure
Selecting slower value may enable the cutter blade to cut paper
Paper-related settings
Is the edge of the cutter blade blunt?
Check 3
Replace the cutter blade.
Replacing the Cutter Blade
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