Page 1 TX-3000 Online Manual Using This Online Manual Trademarks and Licenses Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow...
Page 2: Table Of Contents
Contents Using This Online Manual......... . 21 Trademarks and Licenses.
Page 3 Parts of the Stacker..............114 Using the Stacker.
Page 4 Administrator password setting........... 213 Setting Administrator Password on Operation Panel.
Page 5 Use nesting function and Auto rotation......... 266 Paper switching on a DOUBLE-roll printer model and Auto rotation.
Page 6 Network Connection Tips..........327 Printer Connection Methods.
Page 7 Selecting Feed Amount Adjustment Method......... 394 Automatic Banding Adjustment.
Page 8 Cleaning the Roll Unit............. . 469 Other Maintenance.
Page 9 Setting the Number of Copies and Printing Order......... 545 Using Roll Unit to Use 2-Level Rolls.
Page 10 Printing Using Canon Application Software........620...
Page 11 Printing Using Canon Application Software........660...
Page 12 I want to know the paper types that can be used in this printer..... 712 The paper type that I want to print is not displayed on the Touch Screen... . . 713 Can I perform duplex printing?.
Page 13 The back side of the paper is dirty........... . . 765 Immediately after borderless printing, the trailing edge margin is soiled during regular printing.
Page 14 The printer stops when printing a HP-GL/2 job (the carriage stops moving)..... 810 Other Problems............811 The printer does not turn on.
Page 15 1054..............846 1055.
Page 16 1477..............879 1478.
Page 17 3201..............912 3250.
Page 18 3420..............945 3421.
Page 19 4931..............979 4932.
Page 20 6932..............1012 6933.
Page 21: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 22: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 23 Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 24 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by...
Page 25 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 26 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 27 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 28 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 29 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 8: Apple Inc. copyright notice (BSD) ----- Copyright (c) 2007 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 30 CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 31 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 32 (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Page 33 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
Page 34 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT.
Page 35 If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --- The following applies only to products supporting Wi-Fi.
Page 36: Connecting Device To Printer Directly Via Wireless Lan (Direct Connection)
Connecting Device to Printer Directly via Wireless LAN (Direct Connection) The printer supports "wireless direct" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "wireless direct" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
Page 37: Available Connection Methods
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection...
Page 38 Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router. The two connection methods cannot be used at the same time. If you have a wireless router, we recommend you use the method described in Connection Using a Wireless Router.
Page 39 • Connection without Using a Wireless Router ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct, the connection between the device and wireless router will be disabled.
Page 40: Handling And Use Of Paper
Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 41 Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Stacker Parts of the Stacker Using the Stacker Example Stacker Configurations Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket...
Page 42: Paper
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 43: Types Of Paper
Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
Page 44: Paper Sizes
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 inches (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 36.00 inches (914.4 mm) 36 in Roll (914.4mm) Recommended(*2)
Page 45 *2:When you perform borderless printing, it is recommended that you use these widths. *3:As opposed to standard borderless printing, there will be a small margin on the left and right because the paper width is set a little bit smaller than the width of the document. Sheets Sheets of the following sizes are supported.
Page 46 Paper Sizes Dimensions 30"x42" (ARCH E1) 30.00 x 42.00 inches (762.0 x 1066.8 mm) 26"x38" (ARCH E2) 26.00 x 38.00 inches (660.4 x 965.2 mm) 27"x39" (ARCH E3) 27.00 x 39.00 inches (685.8 x 990.6 mm) 24"x36" (ARCH D) 24.00 x 36.00 inches (609.6 x 914.4 mm) 18"x24"...
Page 47 • Borderless printing is not supported on sheets.
Page 48: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
Page 49: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper Using Existing Settings
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
Page 50: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper By Adding A Media Type
Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 51: Updating Paper Information
Media Configuration Tool Guide (macOS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
Page 52: Handling Rolls
Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Feeding Roll Paper Manually...
Page 53: Loading Rolls On The Roll Holder
Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
Page 54 Important • Do not use the roll holder for feeding paper with the spacer (C) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
Page 55 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged.
Page 57: Loading The Upper Roll On The Printer
Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
Page 58 After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a message asking you whether or not to change paper is displayed. Tap Replace paper, remove the paper, and go to the next step.
Page 59 • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot.
Page 60 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
Page 61 Paper retention setting is set to Release, automatic switching of the upper and lower rolls is not possible. 4. Lower output guide. 5. Close top cover. • When selecting Enable in Roll paper auto feed. The roll paper is fed. •...
Page 62 Important • When selecting Enable in Keep media type, there is no need to specify the type of the paper. • Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See "Specifying the Cutting Method for Rolls.") •...
Page 63: Loading The Lower Roll On The Roll Unit (Option)
Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important •...
Page 64 Note • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. •...
Page 65 Caution • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot.
Page 66 • When Roll paper auto feed is Enable and if you attach the roll holder without the roll paper loaded on the roll holder, Preparing to feed the paper... appears on the operation panel. In this case, press the Stop button on the operation panel to cancel feeding. Note •...
Page 67 • When selecting Enable in Roll paper auto feed. The roll paper is fed. • When selecting Disable in Roll paper auto feed. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound.
Page 68 • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface. • If the paper is wrinkled or warped, straighten it out before loading it. •...
Page 69 Note • For details on media types that you can select, see "Paper Information List." • Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.")
Page 70: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
Page 71 4. Tap Type. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note •...
Page 72 • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Enable in the operation panel menu, the media type setting is updated to match the media type specified by the barcode. •...
Page 73: Specifying The Paper Length
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1.
Page 74: Removing The Upper Roll From The Printer
Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1.
Page 75 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder."...
Page 76 Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.")
Page 77: Removing The Lower Roll From The Roll Unit (Option)
Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position.
Page 78 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot.
Page 79 Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."...
Page 80: Removing Rolls From The Roll Holder
Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
Page 81 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Page 82: Feeding Roll Paper Manually
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2.
Page 83: Keeping Track Of The Amount Of Roll Paper Left
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
Page 84 Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Length of the Roll Paper when Managing by the Barcode •...
Page 85 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Roll length (change default). Managing by Estimating the Amount of Roll Paper Left When you set Manage remaining roll amount to Warning message in Device settings on the Home screen, if the amount of roll paper left decreases, the Status lamp on the operation panel lights up orange and the warning message is displayed.
Page 86: Specifying The Ink Drying Time For Rolls
Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 87 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") macOS 1. Choose Print in the application menu. 2.
Page 88 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")
Page 89: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting Roll Paper 1/Roll Paper 2 > Paper settings > Advanced > Cutting mode > Automatic cut ◦...
Page 90 • Paper cutting (to have the roll cut at your specified position) Select this when you want to cut the roll paper by operating the cutter blade using the touch screen after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
Page 91 Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
Page 92 Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
Page 93 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
Page 94 5. Tap Cutting mode. 6. Tap User cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Do not detect. Note • If you set the detection of paper leading edge to Do not detect, a margin of about 4.0 inches (10 cm) is created at the paper leading edge when printing starts.
Page 95 13. Cut the roll paper manually with scissors or the like. 14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note •...
Page 96: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
Page 97 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
Page 98: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
Page 99 5. Tap Cut-dust reduction. 6. Tap ON.
Page 100: Automatically Switch Rolls
Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.
Page 101: Handling Sheets
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet...
Page 102: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. • Load the paper straight. Loading paper askew will cause an error. (See "1317.") •...
Page 103 Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
Page 104 1. Load while aligning with right side paper alignment line (C). 2. Align far edge of inserted sheet with leading edge of paper alignment line (D) as shown. When you insert the sheet, it will adhere automatically to the surface of the platen. Important •...
Page 105 • You can adjust the vacuum strength holding the paper against the platen when the release lever is up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum strength. You can adjust the vacuum strength to 5 levels. However, even if you increase the suction, it may not be sufficient to hold some types of paper against the platen well.
Page 106 • If a print job was received Tap OK to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note •...
Page 107: Printing From A Desired Starting Point
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2.
Page 108 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
Page 109 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
Page 110 5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
Page 111: Removing Sheets
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap area. 3. Tap Remove paper. 4.
Page 112 6. Lower release lever.
Page 113: Stacker
Stacker Parts of the Stacker Using the Stacker Example Stacker Configurations...
Page 114: Parts Of The Stacker
Parts of the Stacker (A) Rod (fixed) Move it forward and back to switch the position of the stacker. (B) Basket A cloth tray that catches ejected documents. (C) Arm When using the stacker with the Position 1, attach the rod (adjustable) to the lower of the arm. Example Stacker Configurations (D) Rod (adjustable) Changes the position of the stacker by moving the rod (adjustable) to the lower of the arm or the upper...
Page 115: Using The Stacker
Using the Stacker Install the stacker to the printer before printing, when stacking the printed materials in the stacker. Installing the Stacker to the Printer Change the position of the stacker depending on the size of the printed materials. Example Stacker Configurations Remove the stacker from the printer, when loading the paper in the printer.
Page 116 3. Set all locks of the four casters of the stacker to the ON position. Removing Stacker from the Printer 1. Set all locks of the four casters of the stacker to the OFF position.
Page 117 2. Pull out the stacker toward you to remove the stacker from the printer.
Page 118: Example Stacker Configurations
Example Stacker Configurations The stacker is used by changing the position depending on the paper size of the printed materials. Important • Depending on the types of paper, it cannot be stacked in the Position 2, Position 3, or Position 4. In this case, use the Position 1.
Page 119 Stacking Printed Materials with a 24-inch Width or of A1 Portrait (Position 3) This is the position when you stack the printed materials with a 24-inch width or of A1 portrait. • Paper orientation Portrait • Supported paper size ◦ 24"x36" (ARCH D) 24.00 x 36.00 inches (609.6 x 914.4 mm) ◦...
Page 120 Stacking Printed Materials with a 36-inch Width, of A1 Landscape, with a 24- inch Width, or of A2 Landscape (Position 4) This is the position when you stack the printed materials with a 36-inch width, of A1 landscape, with a 24- inch width, or of A2 landscape.
Page 122: Basket
Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket...
Page 123: Parts Of The Basket
Parts of the Basket (A) Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. (B) Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. When not using the basket, you can lower it and store alongside of the stand.
Page 124: Using The Basket
Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm • Attachment position of basket • Length of basket This section describes how to change the basket.
Page 125 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
Page 126 Important • If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled out as far as possible. • When changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust them.
Page 127 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts.
Page 128 Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket. To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the basket rewind button (A) on the right end of the basket rod (tag side).
Page 129: Example Basket Configurations
Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. Using Without roll unit (Position 1) Using With roll unit (Position 2) Printing on Large-Format or Easily Damaged Paper (Position 3)
Page 130 • If using the roll unit and using the Position 1 basket, the printed materials may come in contact with the roll unit depending on the paper, resulting in damage. • If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim edge first when loading the paper.
Page 131 Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. •...
Page 132 • Printed materials other than A2 portrait • Paper curls an extreme amount due to paper characteristics and printing environment • If there is not much paper remaining on the roll, and the paper curls an extreme amount Moving Printed Materials to Next Work Area Immediately (Position 5) You can use the basket in the following position when moving the printed materials to the next work area immediately.
Page 133: Storing The Basket
Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.
Page 135: Roll Unit
Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...
Page 136: Parts Of The Roll Unit
Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
Page 137 (L) Feed Flap Switch Change the feed flap position depending on the roll unit mode. (M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder.
Page 138: Roll Unit
Roll Unit The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup Guide.
Page 139: Switching Roll Unit Modes
Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to the printer driver.
Page 140 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.
Page 141: Using The Roll Unit In Take-Up Mode
Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on the printer touch screen.
Page 142 • roll holder Side • holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the paper.
Page 143 6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.
Page 144 8. Change Roll Holder Lock switch on roll unit to lock direction.
Page 145 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction.
Page 146 ◦ Inward Winding Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
Page 147 ◦ Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
Page 148 ◦ Inward Winding Important • If the roll holder lifts up, it may cause an error. 7. To stabilize operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8.
Page 149 ◦ Inward Winding Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
Page 150 ◦ Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
Page 151 ◦ Inward Winding Important • If the roll holder lifts up, it may cause an error. 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead.
Page 152: Removing Printed Paper From The Roll Unit
Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
Page 153 The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, the paper may fall to the floor and become soiled. 7. While holding trailing edge of printed paper, press Take-up or Rewind button to wind printed paper.
Page 154 9. Hold roll holder by its flanges (A), and remove from roll unit. 10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder.
Page 155 11. Remove printed material that has been taken up, from roll holder for each paper core.
Page 156: Changing Settings From Operation Panel/Web Browser
Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print Changing Printer's Setting Using Web Browser...
Page 157: Operations And Touch Screen
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations...
Page 158: Operation Panel
Operation Panel (A) ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. (B) HOME button The HOME screen appears. Touch Screen (C) Back button Displays the screen before the current screen.
Page 159 There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode. • When Operation panel lock is enabled, touch screen operations are invalid. For details on Operation panel lock, see Changeable Setting Items Using Web Browser.
Page 160: Touch Screen
Touch Screen After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, settings, and other menus. Drag the HOME screen up and down, and select the display position. Basic Touch Screen Operations (A) Printer Information Display Area Displays the printer status, messages, and other information.
Page 161 • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. •...
Page 162 Use this to move a menu or list while viewing it. Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action.
Page 164: Checking Instructions During Printer Operations
Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen.
Page 166: Changing Settings From Operation Panel
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print...
Page 167: Printer Menu Operations
Printer Menu Operations The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. Flicking HOME screen and tapping the menu displays each setting item. The menus below are available.
Page 168: Menu Operations
Menu Operations The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus. A. Touch screen B. Buttons on the operation panel For more on the touch screen operations: Touch Screen Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive.
Page 169 Tapping A displays the print settings menu. Drag up or down, and then tap an item to select it.
Page 170 After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap C to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. Tap B to display the preview screen.
Page 171: Menu Structure
Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper Roll unit use setting Paper settings Width/Length/Type/Advanced Take-up mode Roll unit use setting...
Page 172 Use in take-up mode Use/Do not use Manual Replace paper Remove paper Paper settings Page size/Type/Advanced • Maintenance Print nozzle check pattern Print head cleaning Cleaning All colors/Pattern 1/Pattern 2 Deep cleaning All colors/Pattern 1/Pattern 2 System cleaning All colors/Pattern 1/Pattern 2 Print head alignment Auto (standard) Roll paper 1/Roll paper 2/Manual...
Page 173 Auto/Prioritize print quality/Prioritize length accuracy Roll paper 2 Auto/Prioritize print quality/Prioritize length accuracy Manual Auto/Prioritize print quality/Prioritize length accuracy Adjust print quality Auto Roll paper 1/Roll paper 2/Manual Manual Roll paper 1/Roll paper 2/Manual Adjust feed length Print alignment pattern Roll paper 1/Roll paper 2/Manual Change adjustment values -0.70% to 0.70% (by 0.02% increment)
Page 174 List of print jobs Delete/Priority printing/Release hold Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause printing Enable Disable Delete all print jobs • Print from USB flash drive Folder/file list Number of copies Preview...
Page 175 Easy wireless connect Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) • Device settings Test print Print nozzle check pattern Status print Status print (administrator) Print LAN details Print setting print Print advanced paper settings Print job history Print menu map Print color list for palettes...
Page 176 600 dpi/300 dpi Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Processing options Warning display Enable/Disable JPEG print settings Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Mono-...
Page 177 Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling HP-GL/2 print settings Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Mono- chrome/Monochrome BMP Print quality 5 (Fast)/4/3/2/1 (High) Input resolution 600 dpi/300 dpi...
Page 178 OFF/ON Rotate 0 degrees/90 degrees Auto rotation ON/OFF Enlarge/Reduce Fit paper size/Same size/Scaling Print centered OFF/ON Cut to standard size ON/OFF Nesting Use nesting function/Nesting WaitTime/Print cut lines Line management Merge OFF/ON Smooth Software/Smoothing Thicken fine lines OFF/ON Adjust faint lines OFF/ON Width correction Black/gray / Color...
Page 179 OFF/Command priority/Detected size Print from USB flash settings Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered...
Page 180 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/ Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Print settings 2 Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality...
Page 181 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Print settings 3 Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/ Roll paper 2/Manual Margin 3mm/5mm...
Page 182 Print quality settings Color mode Color (perceptual)/Color (saturation)/Color (correct off)/Monochrome/Monochrome Print quality 5 (Fast)/4/3/2/1 (High) Print target Photo/Line drawing Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/ Roll paper 2/Manual Margin 3mm/5mm Border Borderless/Bordered Rotate 0 degrees/90 degrees Enlarge/Reduce Fit paper size/Same size/Scaling Default print settings...
Page 183 Print setting print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct connect. Disable LAN Wireless LAN setup Easy wireless connect Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) Confirm LAN settings LAN setting list WLAN setting list Wireless Direct setting list...
Page 184 Optimize inbound WSD Enable/Disable Timeout setting 20 minutes/15 minutes/10 minutes/5 minutes/1 minute Bonjour settings Enable/disable Bonjour Enable/Disable Service name IEEE802.1X settings Authentication Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth. method MSCHAPv2/PAP Weak encryption restriction Restrict/Do not restrict Weak certificate restriction Restrict/Do not restrict Advanced setup User-ID/Username/Password/Authentication server name Last authentication result...
Page 185 RAW protocol ON/OFF LLMNR ON/OFF Gigabit Ethernet settings Autonegotiation/10 Mbps half duplex/10 Mbps full duplex/100 Mbps half duplex/100 Mbps full duplex/1 Gbps full duplex Use Dedicated Port ON/OFF Wireless LAN DRX setting Enable/Disable Wired LAN DRX setting Enable/Disable Wireless Direct settings Update SSID/password Wireless Direct device name Connection request confirmation...
Page 186 Roll amount 1 (later warning)/Roll amount 2/Roll amount 3 (standard)/Roll amount 4/Roll amount 5/ Roll amount 6 (earlier warning) Switch roll paper when low Enable/Disable Roll paper auto switching Identify size/Do not identify size Detect paper setting mismatch Pause/Display warning/Do not detect/Hold job Paper retention setting Release/Retain Advanced paper settings...
Page 187 Save first and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable monitoring service Enable/Disable Communication test Yes/No Communication log Device user settings Energy saving settings Auto power off 5 minutes/10 min./30 min./1 hour/4 hours/8 hours/12 hours/OFF Sleep timer 5 minutes/10 min./15 min./20 min./30 min./40 min./50 min./60 min./210 min.
Page 188 Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0/+1/+2/+3/+4/+5/+6/+7/+8/+9/+10/+11/+12/-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1 Length unit setting Meters/Feet/inches Buzzer setting Enable/Disable EOP timer setting 10 seconds/30 seconds/1 minute/2 minutes/5 minutes/10 minutes/30 minutes/60 minutes Job history sending setting Send/Do not send Language selection Firmware update Install update Check current version...
Page 189 Error history Hardware error Recoverable error Paper feed/transfer error Usage totals Head information Head alignment performance log Values applied with auto settings...
Page 190: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings.
Page 191 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 192: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer...
Page 193: Job Management
Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note •...
Page 194: Test Print
Test print Select this setting item from Device settings. • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN details Prints out the network setting information list.
Page 195: Print Settings
Print settings Select this setting item from Device settings. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
Page 196: Hp-Gl/2 Settings
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table...
Page 197: Lan Settings
LAN settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Change LAN Enables either wireless LAN, wired LAN, or wireless direct. You can also disable all. •...
Page 198 ◦ LAN setting list The list of wired LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX.
Page 199 IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) DHCPv6 Active/Inactive DHCPv6 stateful address...
Page 200 Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.) ◦ WLAN setting list The list of wireless LAN settings of this printer is displayed on the touch screen.
Page 201 IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 1 XXX (up to 3 digits) IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX:...
Page 202 Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Client operation status XXXXXXXXXXXX NTP/SNTP server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert.
Page 203 IPv6 link-local prefix length XXX (up to 3 digits) MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Wireless Direct device name XXXXXX-XXXXXXseries...
Page 204 Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7). ■ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 10, Windows 8.1, and Windows 7.
Page 205 Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN.
Page 206: Device User Settings
Device user settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
Page 207 • Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send is selected.
Page 208: Language Selection
Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Page 209: Paper-Related Settings
Paper-related settings Select this setting item from Device settings. • Roll paper auto feed Enables/disables feeding roll paper automatically when you load it on the roll unit. Selecting Enable detects the paper edge automatically and paper is loaded automatically only by putting roll paper on the roll unit.
Page 210 Without several rolls when switching the roll, you may fail in roll switching. In addition, if the roll length is not specified properly, paper may remain when switching, or it may have run out while printing is in progress. • Roll paper auto switching Enables/Disables switching roll paper feed position by detecting the paper size.
Page 211 ◦ Roll paper setting 5 Select whether B2 or 20"x24" is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 6 Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦...
Page 212: Auto Maintenance Settings
Auto maintenance settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.
Page 213: Administrator Password Setting
Administrator password setting Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password. Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software.
Page 214: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Device user settings •...
Page 215 LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character restrictions apply to the password: •...
Page 216: Hard Disk Settings
Hard disk settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver.
Page 217: Monitoring Service Settings
Monitoring service settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. •...
Page 218: Printer Information
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Hard disk information Displays the total hard disk capacity and the mail box free space. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5).
Page 219 HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table...
Page 220: Menus On Hp-Gl/2 Print Settings
Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Conserve paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Merge Smooth Thicken fine lines Adjust faint lines Width correction Print color list for palettes...
Page 221: Color Mode
Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • Color (perceptual) (Initial setting) ◦ If you select Line drawing for Print target: Reproduces colors of general images naturally and features smooth gradation.
Page 222: Print Quality
Print quality Lets you specify print quality. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • 5 (Fast) Select this setting for faster printing. • 4 Printing speed is faster than that in selecting 3. •...
Page 223: Input Resolution
Input resolution Specifies the resolution for internal rendering process. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • 600 dpi (Initial setting) Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing. •...
Page 224: Print Target
Print target Specifies the print target of HP-GL/2 data. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Print quality settings. • Line drawing (Initial setting) Select this setting to print a drawing data which includes lines. •...
Page 225: Paper Src
Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • Auto select (Initial setting) Select an appropriate paper source automatically. •...
Page 226: Margin
Margin Specifies the margins for HP-GL/2 data printing. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority.
Page 227: Oversize
Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • Enable (Initial setting) Specifies margins outside the HP-GL/2 data image drawing range. Adding margins outside the image drawing range will not cause part of the image to be cut off.
Page 228 B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: Printing is performed based on the image drawing image range. The origin is specified on the upper left of the paper.
Page 229 D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
Page 230 F. Range which cannot be printed G. Paper for printing...
Page 231: Conserve Paper
Conserve paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to conserve paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. •...
Page 232: Rotate
Rotate Rotates the image according to the specified setting. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • 0 degrees (Initial setting) Image is not rotated. • 90 degrees Specified image is rotated by 90 degrees. If the part of rotated image is out of the paper width, the part is not printed.
Page 233: Auto Rotation
Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to conserve paper and avoid images running off the edges of the paper. Select this setting item from Device settings >...
Page 234 • Even if the image runs off the edge of the paper, it is rotated to expand the print range.
Page 235: Enlarge/Reduce
Enlarge/Reduce Enlarges or reduces images Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • Same size (Initial setting) Image is not enlarged/reduced. • Scaling Enlarges or reduces the image to the specified scaling value for printing. Scaling can be specified within a range of 25 % to 400 %.
Page 236 A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced.
Page 237 A. Output object area B. Fit to long side post-processing size...
Page 238: Print Centered
Print centered Prints the output object area in the center of the paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • OFF (Initial setting) The output object area is not printed in the center of the paper. •...
Page 239 • ON is selected when printing on roll...
Page 240: Cut To Standard Size
Cut to standard size Specifies standard size as the output page size when printing on roll paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings. • If OFF (Initial setting) is selected: Cutting according to standard size is not performed.
Page 241 A. Position of cut when OFF B. Position of cut when ON...
Page 242: Use Nesting Function
Use nesting function When printing on roll paper, this function can be used to print multiple pages sequentially across the side of the paper. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings >...
Page 243 • When Enable is selected:...
Page 244: Nesting Waittime
Nesting WaitTime Can be used to set the wait time until printing starts after nesting wait page receipt is paused. Time can be specified in the range of 1 to 99 minutes. (The initial value is 2 minutes.) The wait time is counted from the point the last page was completed, and counted from the beginning every time new nesting job is received.
Page 245: Print Cut Lines
Print cut lines Prints cut lines to separate nested data. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting. • Disable (Initial setting) Cut lines are not printed. • Enable Cut lines that separate pages are printed.
Page 246: Merge
Merge Specifies how colors should be processed when lines overlap. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. Note • The data is given priority when a specification command is included in the HP-GL/2 data. •...
Page 247: Smooth
Smooth Makes arc drawing smoother. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. • Software (Initial setting) Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5° (Regular 72-sided polygon) if the angle is not specified using a HP-GL/2 command.
Page 248: Thicken Fine Lines
Thicken fine lines Performs correction to avoid breaks in fine lines. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. • OFF (Initial setting) Thin lines are not corrected. Some line thicknesses may cause them to become broken. •...
Page 249: Adjust Faint Lines
Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management. • OFF (Initial setting) Fine lines are not corrected. •...
Page 250: Width Correction
Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. Select this setting item from Device settings >...
Page 252: Print Color List For Palettes
Print color list for palettes Prints out the color pallet which shows how 256 colors of HP-GL/2 command appear using the printer's ink. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Line management.
Page 253: Warning Display
Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer’s parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data Select this setting item from Device settings >...
Page 254: Detect Image Size
Detect image size Specifies the output object area method that provides efficient printing, which avoids parts of images being cut off when a HP-GL/2 data does not include image drawing range information. Select this setting item from Device settings > Print settings > HP-GL/2 print settings > Processing options.
Page 255 DETECT IMAGE SIZE EXAMPLE A. Image drawing range specified by the command B. Graphic data range Though the image drawing range is specified for this kind of drawing image above, the part of the image may be cut off if you do not specify the image drawing range. Select Detected size if the image drawing range is not specified.
Page 256 The result varies depending on the selected item. ◦ When OFF is selected: The maximum roll paper width is applied as the width of printed area, and the 1.5 times of the maximum roll paper width is applied as the length of it. The paper cut position is specified outside of the printed area.
Page 257: Menu Setting Combinations
Menu Setting Combinations Conserve paper and Auto rotation Enlarge/Reduce (Specify scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit to paper) Use nesting function and Auto rotation Paper switching on a DOUBLE-roll printer model and Auto rotation Paper switching on a DOUBLE-roll printer model and Enlarge/Reduce (Specify scaling) Detect image size and Oversize...
Page 258: Conserve Paper And Auto Rotation
Conserve paper and Auto rotation When Conserve paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Conserve paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed.
Page 259 Printed without upper/lower blank area.
Page 260: Enlarge/Reduce (Specify Scaling) And Auto Rotation
Enlarge/Reduce (Specify scaling) and Auto rotation When both Enlarge/Reduce (Specify scaling) and Auto rotation are specified, Enlarge/Reduce (Specify scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Specify scaling) would cause the image to run off the edge of the paper were Auto rotation executed.
Page 261: Print Centered And Cut To Standard Size
Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
Page 262 A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A. Position of cut for A3 size (portrait)
Page 263: Cut To Standard Size And Auto Rotation And Enlarge/Reduce (Fit To Paper)
Cut to standard size and Auto rotation and Enlarge/Reduce (Fit to paper) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit to paper) are all specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Auto rotation and Enlarge/Reduce (Fit to paper) processes are performed in accordance with the resulting standard size.
Page 264 A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper.
Page 265 • Printed image after reduced A. Position of cut for A3 size...
Page 266: Use Nesting Function And Auto Rotation
Use nesting function and Auto rotation When both Use nesting function and Auto rotation are specified, Auto rotation is performed as each page is received and then the nesting process is performed. The image on each received page is rotated as required to achieve an efficient layout that conserves paper or to prevent the image from running off the edges of the paper, the images are laid out to fill the width of the roll paper, and then printing is performed.
Page 267 The images are positioned as shown below and printing is performed.
Page 268: Paper Switching On A Double-Roll Printer Model And Auto Rotation
Paper switching on a DOUBLE-roll printer model and Auto rotation When ON is selected for Auto rotation, first a decision is made about performing Auto rotation and the paper with less margin in the width direction is selected and starts printing. At this point, it is decided whether to apply Auto rotation and then the paper source is selected considering the condition such as whether the image is cut off or not, margin of paper width, and paper consumption.
Page 269 Image printed on lower roll paper already fed (Actually printed) If the lower roll of paper has smaller margins than the upper roll of paper, from which the paper has been fed, then paper is switched automatically, and the image is printed on the lower roll paper.
Page 270: Paper Switching On A Double-Roll Printer Model And Enlarge/Reduce (Specify Scaling)
Paper switching on a DOUBLE-roll printer model and Enlarge/ Reduce (Specify scaling) The example below shows printing when Enlarge/Reduce (Specify scaling) is specified on a double-roll printer model. This function is available when the paper settings of the printer are specified. •...
Page 271: Detect Image Size And Oversize
Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. • When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: Oversize is disabled in accordance with the command-specified image drawing range. Margins are added within the command-specified image drawing range.
Page 272 • When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: C: Position of cut Cut at length of command-specified image drawing range. • When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize: D: Position of cut Cut at length of upper and lower margins added to length of command-specified image drawing...
Page 273 • When Detected size is selected for Detect image size and Enable is selected for Oversize: F: Position of cut Cut at length of upper and lower margins added to length of minimum image range detected.
Page 274: Detect Image Size And Print Centered
Detect image size and Print centered Operation is as described below when both Detect image size and Print centered are specified. • When OFF or Command priority is selected for Detect image size: Print centered is performed in accordance with the command-specified image drawing range. •...
Page 275 Printed image A. Position of cut Prints the minimum image range in the horizontal center of the paper.
Page 276: Standard Size Table
Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to User's Guide. Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ISO A0 841.0 1189.0...
Page 277 No standard – – Legal 355.6 215.9 Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ARCH E 914.4 1219.2 ARCH D 914.4 609.6 ARCH E1 762.0 1066.8 No standard – – ARCH E2 660.4 965.2 No standard –...
Page 278: Status Print
3. Tap Test print. 4. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
Page 279 Printer Settings Print Settings Setting value of Print head mov- able width setting/Prioritize pa- per size Paper-related Setting value of Prioritize paper settings size Device settings Auto mainte- Each setting value of Auto main- nance settings tenance settings Hard disk set- Each setting value of Hard disk tings settings...
Page 280 HEAD LOT NUMBER/ DATE OF IN- Print head lot number STALLATION Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use...
Page 281: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Configuration changes using the Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed Certificate) Setting Mail Server...
Page 282: Configuration Changes Using The Web Browser
Configuration changes using the Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 283 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer.
Page 284 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser.
Page 285: Changeable Setting Items Using Web Browser
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS...
Page 286 Language selection (Item for administrator) This function allows you to change the language on the display. Items for Printer Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error.
Page 287: Setting Password
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 288 • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below.
Page 289: Registering Printer's Root Certificate To Web Browser For Ssl Communication (Remote Ui)
Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 290 5. Select Place all certificates in the following store. 6. Select Browse. Select Certificate Store screen is displayed. 7. Select Trusted Root Certification Authorities and OK. 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
Page 291 5. If fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust. The root certificate registration is completed. Note • If a password is set on your device, entering a password may be required. For Chrome on Android 1.
Page 292 If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser. Note •...
Page 293: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer’s root certificate to your computer.
Page 294 The Certificate screen appears. 6. Click Install Certificate. The Certificate Import Wizard screen appears. 7. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Click Next. 3. Click Yes on the displayed screen. 8.
Page 295 Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console Enter MMC on Search programs and files in the Start menu and press the Enter key.
Page 296 2. Click For secure communication. The For secure communication screen appears. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the printer's property, and click Status Monitor on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
Page 297 On the left window of Microsoft Management Console, select Console Root -> Certificates (Local Computer) -> Trusted Root Certificate Authorities in this order, and click Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
Page 298 Clicking Add displays information on the certificate. Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.
Page 299: Generating Server Certificate (Self-Signed Certificate)
Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 300 Enter as following in the URL field of the web browser. http://[XXXX::XXXX:XXXX:XXXX:XXXX] On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the abbreviation value on IPv6 link-local address. The top screen of Remote UI appears. 2. Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3.
Page 301 The server certificate starts to be generated. When the server certificate has been generated, Generated a self-signed certificate. appears. 9. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking Generated Server Certificate 1.
Page 302: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
Page 303 Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. •...
Page 304: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
Page 305 The resending setting is completed.
Page 306: Printer Parts
Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Unit Parts of the Roll Unit Stacker...
Page 307: Printer Parts
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket...
Page 308: Front
Front (A) Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot Slide the Roll Holder into this slot.
Page 309 (I) Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand Parts.") (J) USB flash drive port Insert a USB flash drive to this port. (K) Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") (L) Ink Tank Cover...
Page 310: Back
Back (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. (C) Wired LAN Connector Connect an Ethernet cable to this port.
Page 311: Top Cover (Inside)
Top Cover (Inside) (A) Top Cover Roller Prevents paper from rising when ejected. (B) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (C) Cutter Blade A round-bladed cutter for automatic paper cutting. (D) Paper Alignment Line Align paper with this line when loading it.
Page 312: Carriage
Carriage (A) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (B) Print Head Locking Cover Secures the print head. (C) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (D) Print Head Lock Lever Lock print head locking cover.
Page 313: Ink Tank Cover (Inside)
Ink Tank Cover (Inside) *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened.
Page 314: Stand Parts
Stand Parts (A) Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. (B) Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket"...
Page 315: Hard Disk
Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk...
Page 316: Printer Hard Disk Operations
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box...
Page 317: Checking Free Hard Disk Space
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 318: Erasing Data On Printer's Hard Disk
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
Page 319: Optional Accessories
Optional accessories Roll unit Parts of the Roll Unit Stacker Parts of the Stacker...
Page 320: Roll Unit
Roll Unit You can use the following roll unit with this printer. • roll unit RU-32 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit.
Page 321 Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
Page 322 (L) Feed Flap Switch Change the feed flap position depending on the roll unit mode. (M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder.
Page 323: Stacker
Stacker The following stacker can be used in this printer. • Stacker SS-31 For details on the main parts of the stacker, see "Parts of the Stacker." Important • When moving the stacker, be sure to set the locking caster lock to the OFF position to release the lock. If you move it while the locking casters are locked, the floor may become scratched.
Page 324 Parts of the Stacker (A) Rod (fixed) Move it forward and back to switch the position of the stacker. (B) Basket A cloth tray that catches ejected documents. (C) Arm When using the stacker with the Position 1, attach the rod (adjustable) to the lower of the arm. Example Stacker Configurations (D) Rod (adjustable) Changes the position of the stacker by moving the rod (adjustable) to the lower of the arm or the upper...
Page 325: Network Setting
Network Setting Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wireless LAN Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting Network Settings (IJ Network Device Setup Utility) (Windows)
Page 326 Sharing the Printer on a Network (macOS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wireless LAN Connecting Smartphone/Tablet to Printer via Wireless LAN Router...
Page 327: Network Connection Tips
Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wireless LAN Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting...
Page 328: Printer Connection Methods
Printer Connection Methods Select one of the connection methods below to connect the printer to a smartphone/tablet. Wireless LAN Connection Wired LAN Connection USB Connection Wireless LAN Connection Connect the printer to a smartphone/tablet via wireless LAN. Select one of the methods below for wireless LAN connection. •...
Page 329 Wired LAN Connection Connect the printer and computer to a router using a LAN cable. Note • USB connection with a computer is available even while the printer is connected to a computer via wired LAN. For more on wired LAN connection: What Is Ethernet Cable? Restrictions USB Connection...
Page 330 For more on USB connection: What Is USB Cable?
Page 331: Default Network Settings
Enable/disable WSD Disable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TX-3000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 332 *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's wireless MAC address.
Page 333: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 334: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
Page 335: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized).
Page 336 Link Active Operation status Inactive/Active IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address...
Page 337 End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3...
Page 338 End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5...
Page 339 Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual ad- On/Off dress Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address On/Off...
Page 340 IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address...
Page 341 IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5...
Page 342 Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On/Off IP Filtering Select IP filtering method Disabled/Enabled IP Filtering Permission Info IP filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
Page 343 IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 1 Use single on 1 On/Off IP Filtering Start Address 2 IP filtering start address 2...
Page 344 MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX MAC Address 3 MAC address 3 XX:XX:XX:XX:XX:XX MAC Address 4 MAC address 4 XX:XX:XX:XX:XX:XX MAC Address 5 MAC address 5 XX:XX:XX:XX:XX:XX LAN Setting Basic setting information MAC Info MAC address setting information (Wired/Wireless LAN)
Page 345 WEP2 WEP key 2 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP3 WEP key 3 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP4 WEP key 4 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP Certificate WEP certificate for Wireless LAN (in-...
Page 346 Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMP community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMP community name 2 XXXXXXXX (up to 32 characters) SNMP Extra Access Authority SNMP extra access authority Disable/Read Only/Read Write SNMP Access Authority1 SNMPv1 community1/2 access au- Read Only/Read Write...
Page 347 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Read Only/Read Write Security Setting...
Page 348 Use Stateful Address DNS dynamic setting of stateful ad- On/Off dress Use Name As IPv4 Use same host name/domain name On/Off as that used for IPv4 Host Name Host name XXXXXXXX (up to 64 characters) Domain Name Domain name XXXXXXXX (up to 65 characters) SNTP Setting SNTP setting information Use SNTP...
Page 349 IPP Setting IPP confirmation setting Use IPP Use IPP On/Off Use IPP Authority Use IPP authority On/Off IPP User Setting IPP confirmation user setting User1 User 1 User Name User name XXXXXXXX (up to 32 characters) User2 User 2 User Name User name XXXXXXXX (up to 32 characters) User3...
Page 350 Use SSL Cert No Check Use SSL certification On/Off Use Mailbox Delete Use mailbox delete On/Off Email Setting E-mail setting information SMTP Server Address SMTP server address XXXXXXXX (up to 256 characters) SMTP Server Port No SMTP server port number 1 to 65535 SMTP State SMTP state...
Page 351: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wireless Lan Connection
Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or Activate wired LAN.
Page 352 • For macOS: Follow the instructions on the Canon website to redo setup.
Page 353: Reconfiguration Of Network Settings Using The Remote Ui
Reconfiguration of Network Settings using the Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 8.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.1 or later Web browser: Android standard Web browser (Browser or Chrome) •...
Page 354: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Confirm LAN settings Network Status What to Do Connected normal- 1. If you are unable to print, check the items below: • whether the computer is connected to wireless LAN If you are unable to •...
Page 355 The security key is case-sensitive. Enter the correct security key. The number of con- • Make sure the printer is not placed too far away from the wireless router. nected clients rea- • Wireless Direct does not allow more than 5 devices to be connected. ches the upper limit.
Page 356: Ij Network Device Setup Utility (Mac Os)
IJ Network Device Setup Utility (Mac OS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings...
Page 357: Ij Network Device Setup Utility
IJ Network Device Setup Utility If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer.
Page 358: Starting Up Ij Network Device Setup Utility
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility starts diagnosis and repair of network.
Page 359: Diagnosing And Repairing Network Settings
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up.
Page 360: List Of Models Which Does Not Support Diagnosis And Repair Function
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
Page 361: Other Network Information
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wireless LAN Communication...
Page 362: Technical Terms
Technical Terms In this section, technical terms used in the manual are explained. • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other. No wireless router is required.
Page 363 • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.) Note that the number of channels that can be used for your wireless LAN varies depending on the region or country.
Page 364 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
Page 365 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
Page 366 • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server.
Page 367 • Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0...
Page 368 • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the printer and rebroadcasts it. Required in an infrastructure network. •...
Page 369: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 370: Firewall
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Page 371: List Of Devices Which May Interfere With Wireless Lan Communication
List of Devices Which May Interfere with Wireless LAN Communication While using the printer via wireless LAN, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down.
Page 372: Sharing The Printer On A Network (Macos)
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set.
Page 373: Settings On Print Server
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the printer driver on the print server system 2.
Page 374: Settings On Client Pc
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers &...
Page 375: Restrictions On Printer Sharing
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. •...
Page 376: Connecting Smartphone/Tablet To Printer Via Wireless Lan
Connecting Smartphone/Tablet to Printer via Wireless LAN • To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
Page 377: Connecting Smartphone/Tablet To Printer Via Wireless Lan Router
Connecting Smartphone/Tablet to Printer via Wireless LAN Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using wireless direct) This section describes connection via a wireless LAN router.
Page 378 For iOS device • For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5.
Page 379: Adjustments For Better Print Quality
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 380: Adjusting The Print Head
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
Page 381: Adjusting The Print Head
Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...
Page 382: Adjusting Line Misalignment
Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
Page 383 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
Page 384 7. Examine the test pattern for adjustment. Determine the straightest set of lines. 8. When message appears, open top cover and move angle adjustment lever to match number (or square) of straightest set of lines. If no single set of lines is perfectly straight, move the angle adjustment lever to a position between the numbers (or between the number and the square) of the two sets of lines that are least misaligned.
Page 385 The print head is now straight, and adjustment is complete.
Page 386: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
Page 387 1. Load paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings.
Page 388: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual.
Page 389 Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6. Tap paper source with loaded paper. A test pattern is printed for adjustment.
Page 390: Troubleshooting Paper Abrasion And Blurry Images
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Page 391 Note • When Auto is set to ON, before printing, the printer automatically adjusts the print head height to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...
Page 392: Adjusting Feed Amount
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 393: Adjusting Feed Amount
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
Page 394: Selecting Feed Amount Adjustment Method
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
Page 395: Automatic Banding Adjustment
Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 396 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Page 397: Manual Banding Adjustment
Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 398 Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
Page 399: Fine-Tuning Paper Feed Amount
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment.
Page 400: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 401 • If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 402: Adjusting Vacuum Strength
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled.
Page 403: Color Management
Color Management Device Management Console Guide...
Page 404: Maintenance And Consumables
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
Page 405 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 406: Ink Tanks
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
Page 407: Ink Tanks
Ink Tanks When purchasing, check the Model number. 5.4 fl oz (160 ml) Colors Model number Matte Black PFI-110 MBK Black PFI-110 BK Cyan PFI-110 C Magenta PFI-110 M Yellow PFI-110 Y 11.2 fl oz (330 ml) Colors Model number Matte Black PFI-310 MBK Black...
Page 408 23.7 fl oz (700 ml) Colors Model number Matte Black PFI-710 MBK Black PFI-710 BK Cyan PFI-710 C Magenta PFI-710 M Yellow PFI-710 Y Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
Page 409: Replacing Ink Tanks
Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
Page 410 Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1.
Page 411 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return.
Page 412 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (A), and then tap OK. Important • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink may leak and cause stains.
Page 413 Removing ink tank (23.7 fl oz (700 ml)) 1. Open ink tank cover and check ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks.
Page 414 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK.
Page 415 Important • Store the removed ink tank with ink remaining in the box with the ink holes (B) facing up. Otherwise, ink may leak and cause stains. Note • Dispose of the used ink tank in accordance with local regulations. Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1.
Page 416 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
Page 417 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation.
Page 418 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
Page 419 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
Page 420 Important • Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains.
Page 421 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
Page 422 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
Page 424: Checking Ink Tank Levels
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Touch Screen The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
Page 425 • When the function for detecting the remaining ink level is disabled, will appear on the remaining ink level. • After replacing ink tanks, ink starts filling in the sub-ink tanks. While sub-ink tanks are filling with ink, will appear on the remaining ink level.
Page 426: When To Replace Ink Tanks
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
Page 427: Print Head
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
Page 428: Print Head
Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head.
Page 429: Checking For Nozzle Clogging
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When using rolls...
Page 430 If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
Page 431: Cleaning The Print Head
Ink may leak or an error may occur. • If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You...
Page 432 • By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Tap Cleaning, Deep cleaning, or System cleaning. 4.
Page 433: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
Page 434 • When using sheets, remove the sheet. Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 4. Tap Head replacement. A confirmation message appears. 5. Tap Yes. Ink begins being drawn in.
Page 435 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 8. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean.
Page 436 9. Pull down print head lock lever toward the front while holding its center (A) with your fingertip. 10. Grab grip (A) and open print head locking cover. 11. Grab grips (A), remove print head, and then tap OK.
Page 437 Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12.
Page 438 Important • Always carry the print head by holding its right and left grips. Never touch nozzle (D) or metal contacts (E). This may damage the print head and affect printing quality. • Never touch the ink holes (F). This may affect printing quality. •...
Page 439 15. Lower print head locking cover to front and lock print head. 16. Lower print head lock lever toward the back. 17. Close top cover.
Page 440 Ink now fills the print head. It takes about 12 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
Page 441: Maintenance Cartridge
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
Page 442: Maintenance Cartridge
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.
Page 443: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 444 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (A) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 445 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7.
Page 446 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.
Page 448: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2.
Page 449: When To Replace The Maintenance Cartridge
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.
Page 450: Cutter Blade
Cutter Blade Cutter Blade Replacing the Cutter Blade...
Page 451: Cutter Blade
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.
Page 452: Replacing The Cutter Blade
Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade 1. Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3.
Page 453 6. Turn hex screw with hex wrench until loose. 7. Remove cutter blade while holding A.
Page 454 Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8.
Page 455 Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12.
Page 456: Performing Maintenance Functions From Your Computer (Macos)
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 457: Opening Remote Ui For Maintenance
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.
Page 458: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning and Cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform Cleaning and the condition still does not improve, perform system cleaning.
Page 459 Check that the printer power is on. Then press the tank cover open button on the printer and open the ink tank cover. Check the following items for each ink. Then, if necessary, perform Deep cleaning. • Is there ink remaining in the tank? •...
Page 460 System cleaning starts. 4. Check the results Check the print results. Important • System cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern...
Page 461: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print nozzle check pattern 1.
Page 462: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head...
Page 463: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it.
Page 464 Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because it may actually be covered with paper dust.
Page 465: Cleaning Inside The Top Cover
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 466 Important • Do not touch the linear scale (D), carriage shaft (E), or ink tube stabilizer (F). Touching these may cause malfunction. Note • If the cleaning brush is dirty, rinse it in water. 6. Using a damp cloth that you have wrung out completely, wipe inside the top cover to clean...
Page 467 Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (A), paper retainer (B), entire platen (C), borderless printing ink grooves (D), periphery of left and right ink suction holes (E, F), and output guide (G), and so on. Warning •...
Page 469: Cleaning The Roll Unit
Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it. 1.
Page 470 Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet.
Page 471: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 472: Preparing To Transfer The Printer
Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
Page 473 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
Page 474 9. Close ink tank cover. At this point, ink is drawn out from inside the tubes. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is displayed.
Page 475 3. Grasp belt and insert belt stopper into position shown. Important • Attach the belt stopper that was removed and stored after initial installation. Neglecting to attach the belt stopper may damage the printer. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
Page 476 4. Close top cover. 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket or stacker by reversing installation procedure. 7. Remove the stand by reversing the installation procedure, when it was attached to the printer.
Page 477 9. Repack roll holder, holder stopper, and printer in shipping materials, and then package them in shipping box.
Page 478: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
Page 479 2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4.
Page 480 5. Connect the power cord to the power cord connector on the back of the printer. 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet." appears, tap Yes.
Page 481 9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.")
Page 482 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).)
Page 483: Firmware Update
Firmware update Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.
Page 484: Specifications
Specifications Specifications Print Area...
Page 485: Specifications
Specifications Important • The following values may vary depending on the operating environment. Printer Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 105 W max. In Sleep mode: 3.6 W max. *1 When power is off: 0.3 W max. *1 *2 *1 Wired LAN connection *2 The printer uses a trace amount of power even when turned off.
Page 486 Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b * * A connection can be established by configuring Standard setup, WPS (Wi-Fi Protected Setup), WCN (Windows Connect Now), Easy wireless connect. Network Specifications Communication protocol SNMP (Canon-MIB compatible), HTTP, TCP/IP (IPv4/IPv6), FTP...
Page 487 Wired LAN specifications Compliance standards: IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transmission speed: 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec- ted) Wireless LAN specifications Compliance standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency range: 2.4 GHz Channels: 1-11 or 1-13 * * Varies by country and region.
Page 488 Recommended operating environment CPU: Pentium 4 or later, or Athlon 64 or later processor Memory: 1 GB or more Free hard disk space: 20 GB or more * Depending on the application software and data being used, the printer may not output correctly even with the above environmental conditions.
Page 489: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 490 Rolls Printable Area: A margin of 0.2 inch (3 mm) on top and bottom and 0.2 inch (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see Paper Information List.
Page 491: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When repairing, lending, or disposing of the printer...
Page 492: Safety Precautions
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
Page 493 • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. • Avoid dropping or shaking print head, ink tanks, and maintenance cartridges.
Page 494: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park...
Page 495 Melville, New York 11747 1-800-652-2666 About Radio Waves Do not use this product near medical equipment or electronic equipment. Radio wave interference can affect the operation or performance of the equipment. Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 496: Weee (Eu&Eea)
For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 497 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 498 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 499 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
Page 500 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και...
Page 501 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-...
Page 502 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 503 A termék újrahasznosítását illetően informálódjon a helyi polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon- europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie należy wyrzucać...
Page 504 ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,...
Page 505 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 506 Pentru mai multe informaţii despre reciclarea acestui produs, vă rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon- europe.com/battery.
Page 507 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 508: When Repairing, Lending, Or Disposing Of The Printer
When repairing, lending, or disposing of the printer Personal information or administrator password may be stored in the printer if you have registered it. When you leave the printer to others to ask for repairing or to lend it, initialize or delete settings below following each procedure to avoid information leakage.
Page 509: Screenshots In This Manual
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS Sierra 10.12 is used.
Page 510: Basic Printing Workflow
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing...
Page 511: Printing Procedure
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...
Page 512: Printing Options Using Rolls And Sheets
Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note •...
Page 513 Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents" (Windows).) (See "Lining Up and Printing Multiple Documents" (macOS).) Note • Setting the roll unit to feed mode and loading roll paper in both the Roll 1 (Upper) and Roll 2 (Lower) holders offers the following advantages.
Page 514: Turning The Printer On And Off
1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters standby mode.
Page 515 The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head •...
Page 516 If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2.
Page 517: Loading And Printing On Rolls
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes"...
Page 518 3. Load roll paper in printer or roll unit. (See "Loading the Upper Roll on the Printer.") (See "Loading the Lower Roll on the Roll Unit (Option).") 4. Select the type of paper. (See "Changing the Type of Paper.") Note •...
Page 519 6. Send the print job. Printing in Windows Printing from macOS The printer now starts printing the print job.
Page 520: Loading And Printing On Sheets
Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes"...
Page 521 3. Send the print job. Printing in Windows Printing from macOS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing.
Page 522: Printing In Windows
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
Page 523 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...
Page 524: Printing From Macos
Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
Page 525 As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
Page 526: Canceling Print Jobs
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...
Page 527: Canceling Print Jobs From The Control Panel
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...
Page 528: Canceling Print Jobs From Windows
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
Page 529 Note • The screen may differ slightly depending on the model you are using.
Page 530: Canceling Print Jobs From Macos
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1.
Page 531: Pausing Printing
Pausing Printing Pausing Printing...
Page 532: Pausing Printing
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is not possible in this state. To restore normal operation after pausing printing, set Pause printing to Disable.
Page 533: Enhanced Printing Options
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 534 Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages...
Page 535 Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom)
Page 536 Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing HP-GL/2 Printing Printing from Printer Printing from USB Flash Drive...
Page 537: Printing From Computer (Macos)
Printing from Computer (macOS) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 538 Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing...
Page 539: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on 2. Load paper on the printer roll paper paper. 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 540 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed.
Page 541 • In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose.
Page 542 8. Select print priority For Print Priority, select Image, Line Drawing/Text, or Auto (Use Printer Settings) according to your purpose. Important • The selectable print priority differs depending on media type settings. 9. Select the print quality For Print Quality, select High, Standard or Fast according to your purpose.
Page 543 Important • The print quality settings that can be selected may differ depending on a printing profile. 10. Select Page Processing from the pop-up menu 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 544 Important • If Cut Sheet is selected for Paper Source in Quality & Media, Roll Paper Width is grayed out and cannot be set. 12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Note •...
Page 545: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 546 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 547: Using Roll Unit To Use 2-Level Rolls
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 548: About 2-Level Roll Switching
About 2-Level Roll Switching This printer allows you to load roll paper in two levels, the upper level (Roll 1) and the lower level (Roll 2) and to automatically switch between Roll 1 and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching."...
Page 549: Setting The Paper Rolls In The Printer According To The Intended Use
Setting the paper (Example 1) Paper-feeding tray Roll Width Media Type Upper-level A1/A2 Roll (594.0mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Setting the paper (Example 2) Paper-feeding tray Roll Width Media Type Upper-level 24 in Roll (609.6mm)
Page 550 • When rolls of different types of paper and of different width are set in the upper and lower trays, the paper roll matching the type of paper specified for the print job will be used. Depending on the settings, an error may occur causing the wrong paper roll to be used; in such cases, it is recommended that, instead of using 2-level roll switching, you specify which one is best between paper roll 1 and paper roll 2 and print.
Page 551: Printing By Automatically Switching Upper-Level And Lower-Level Roll Papers
Printing by Automatically Switching Upper-level and Lower-level Roll Papers You can print by automatically switching Roll Paper 1 and Roll Paper 2 depending on the print job. The procedure for printing by automatically switching Roll Paper 1 and Roll Paper 2 is as follows: 1.
Page 552 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing of the source document in accordance with the roll paper width, select On (Bordered) or On (Borderless) from Fit Roll Paper Width. 8. Set the other items To rotate the document 90 degrees and print it, select the Rotate Page 90 degrees check box.
Page 553 • On the operation panel, if Device settings -> Paper-related settings -> Roll paper auto switching is set to Do not identify size, the document may be printed on the unintended roll paper. Canon recommends that you set this setting to Identify size before you print.
Page 554: How To Switch Paper Rolls
How to Switch Paper Rolls Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Quality & Media, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
Page 555 Neither roll 1 nor roll 2 match the Error / On hold paper type Both paper roll 1 and paper roll 2 To Condition 3 match the paper type Select the paper It has changed to Do not identify roll currently being In the Printer menu, how has the Roll paper size fed into the platen...
Page 556 width of both paper roll 1 and pa- per roll 2 Select the paper roll whose width is Roll width is different closer to the width specified for the Is the width of paper roll 1 different from the print job Condi- width of paper roll 2? tion 7...
Page 557 fed into the platen It has changed to Identify size To Condition 4 Select the paper Only one of either paper roll 1 or roll compatible paper roll 2 is compatible with with borderless borderless printing printing If borderless printing has been indicated for the Neither paper roll 1 nor paper roll Condi- print job (if it has not, on to condition 5)
Page 558 Select the paper roll currently being Roll width is the same fed into the platen *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. •...
Page 559: Reflect Roll Unit Settings In The Printer Driver
Reflect Roll Unit Settings in the Printer Driver Configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit. If you configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit, the paper-feeding methods which can be set in the printer driver will switch to the state the printer unit was Procedure for configuring the settings of the roll unit in the printer driver so that they reflect those in the printer unit.
Page 560: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 561: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 562 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When Monochrome or Monochrome Bitmap is selected in Color Mode under Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. •...
Page 563: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Page 564 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 565: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Select Monochrome or Monochrome Bitmap in Color Mode. 3.
Page 566: Specifying Color Correction
• Depending on the application software, when a printing ICC profile is specified from that application software, Canon Color Matching cannot be selected because ColorSync is selected automatically. • The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.
Page 567 Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Page 568: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 569: Adjusting Colors With The Printer Driver
Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: • Monitor...
Page 570 Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation (Poster/CAD) Reproduces vivid colors on data such as a poster. In addition, prints in easy-to-see colors suitable for line drawing.
Page 571: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 572 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 573: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 574: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 575 • If ColorSync is selected for Color Matching. • If Monochrome Bitmap is selected for Color Mode in Quality & Media. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 576: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 577 Important • In the following cases, Contrast appears grayed out and is unavailable. • If ColorSync is selected for Color Matching. • If Monochrome Bitmap is selected for Color Mode in Quality & Media. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness...
Page 578: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2.
Page 579 Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. •...
Page 580: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 581 Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the document size.
Page 582: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 583: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 584 Rolls A: Top Edge B: Bottom Edge C: Left Edge D: Right Edge • Printable Area: A margin of 0.2 in (3 mm) on top and bottom and 0.2 in (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm).
Page 585: Prints Without Edges Based On The Scenarios
Prints without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins...
Page 586: Printing Without Margins To Match Roll Paper Width
Printing without Margins to Match Roll Paper Width Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog.
Page 587 Important • If the Borderless Extension slide bar is set to the far right position, the back of the paper may come out stained. 6. Complete setting process Click Print. If you print now, the document will be printed by filling in the entire surface of the paper. Important •...
Page 588 You may be able to improve the situation by choosing Paper Detailed Settings and set Dry Time (Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set.
Page 589: Printing Full-Size Without Margins
Printing Full-Size without Margins Procedure for printing borderless (without white margins around the edges) images in the same size as the original document without enlarging/reducing them Recommended if you prize quality. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless"...
Page 590 Important • If the Borderless Extension slide bar is set to the far right position, the back of the paper may come out stained. 6. Complete setting process Click Print. If you print now, the document will be printed by filling in the entire surface of the paper. Important •...
Page 591 • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • 800mm Roll (800.0mm) • 30 in Roll (762.0mm) • 600mm Roll (600.0mm) •...
Page 592: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
Page 593 6. Complete the setup Click Print. When you print, the hanging or horizontal banner is printed by using the custom paper size.
Page 594: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page...
Page 595: Lining Up And Printing Multiple Documents
Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing.
Page 596: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1.
Page 597 Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set.
Page 598: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 599 Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 600: Printing Document In Center Of Paper
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
Page 601 If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print.
Page 602: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...
Page 603: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 604: Saving Roll Paper By Eliminating Upper And Lower Margins On Document
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
Page 605: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 606 4. Complete the setup Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel.
Page 607: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Auto Cut From Automatic Cutting, select the setting that matches your purpose. The roll paper is cut automatically after printing.
Page 608: Printing From Printer
Printing from Printer Printing from USB Flash Drive...
Page 609: Printing From Usb Flash Drive
Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel...
Page 610: Printing Data Saved On Usb Flash Drive
Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
Page 611 5. Tap folder or data to print on displayed screen. Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen.
Page 612 For more on the setting items: Setting Items for Printing Using Operation Panel 6. Tap Start print. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tap a folder or data to print. •...
Page 613: Setting Items For Printing Using Operation Panel
Setting Items for Printing Using Operation Panel You can specify the print settings to print data saved on the USB flash drive. Flick vertically or tap to display setting items and tap the setting item to display the settings. Tap to specify the setting. 1.
Page 614: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
Page 615: Connecting Smartphone/Tablet To Printer Directly Via Wireless Lan (Direct Connection)
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using wireless direct) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
Page 616 For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-TX-3000" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-TX-3000" does not appear on the list, wireless direct is not enabled. Changing Printer Setting to enable wireless direct. 3. Enter password.
Page 617 LAN settings • Print the network settings. Printing Network Settings • Depending on the device you are using, entering the password is required to connect a device to the printer via wireless LAN. Enter the password specified for the printer. •...
Page 618 • To update the identifier (SSID) and the password for wireless direct Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes. To check the security setting and the updated password, tap Details and tap Yes on the screen displayed next.
Page 619: Windows Software
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide...
Page 620: Printing Using Canon Application Software
Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide...
Page 621: Macos Software
Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide...
Page 622: Printer Driver
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver...
Page 623: Overview Of The Printer Driver
Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver)
Page 624: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 625: Checking Layout In Preview Before Printing
Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF.
Page 626: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 627 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK.
Page 628: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 629: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 630: Print Dialog
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 631 A rough indication of the remaining ink level is displayed. You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print results in imagePROGRAF Preview.
Page 632: Updating Media Information In Printer Driver
The procedure for updating media information is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK.
Page 633 Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Page 634: Correcting Media Information In Printer Driver (When Printer Used In Shared Environment)
The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Correct Media Information After checking whether or not the printer driver's media information is correct, a message will be displayed.
Page 635: Confirm The Printer Paper Information
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position.
Page 636: Setting Accounting Information
By Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary.
Page 637: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2.
Page 638: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 639: Canon Ij Printer Utility2
The Canon IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 640: Opening The Canon Ij Printer Utility2
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies..
Page 641: Checking The Ink Status From Your Computer
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears.
Page 642: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on a macOS and using the printer through a network connection, select the printer name that contains Bonjour in the Add (Add Printer) dialog.
Page 643: Description Of Print Dialog
Description of Print Dialog Quality & Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications...
Page 644: Quality & Media
You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied.
Page 645 No Color Correction Performs printing without color matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 646 Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...
Page 647: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 648 drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images during printing.
Page 649: Paper Detailed Settings
Paper Detailed Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results.
Page 650 Roll Paper Safety Margin Allows you to specify the length of the white margins on the edges of the paper in order to make even significantly curled paper adsorb to the platen. Printer Default Applies the settings configured in the control panel of the printer unit. Prints in standard-size.
Page 651: Page Processing
Page Processing You can configure advanced settings for printing on roll paper and adjust how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the printer. Banner Printing Select this check box to print documents extending over several pages as one continuous document without any spaces between the pages.
Page 652 On (Bordered) The printer automatically expands or reduces the document to match the roll paper width and then prints the document. On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins when printing.
Page 653: Additional Settings
Additional Settings Use this dialog to set the output method. Output Method Perform the settings to save the print job to the hard disk of the printer. Print Save the print job to the hard disk of the printer after printing is complete. Save in Job Box Save the print job to the hard disk of the printer.
Page 654: Specifications
Specifications Important • The following values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length 8.00 inches (203.2 mm) Rolls*1...
Page 655: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 656: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 657: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the macOS.
Page 658: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 659: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 660: Printing Using Canon Application Software
Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide...
Page 661: Managing Print Jobs
Managing Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...
Page 662: Checking Print Job Information
Checking Print Job Information Check print job details or print a specified job on the printer's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer using web browser. Configuration changes using the Web Browser After logging on to the printer, select Job management and perform operations.
Page 663: Basic Print Job Operations
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...
Page 664: Using Printer Hard Disk
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Using print jobs stored on the printer enables you to print the jobs again as needed without using a computer. Saving print jobs offers the following benefits. •...
Page 665 Storage Destination The storage area on the printer's hard disk is divided into a temporary storage area and a permanent storage area. The temporary storage area stores print jobs in the job queue or shared mailbox. The permanent storage area stores jobs in personal boxes. Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held).
Page 666: Saving Print Jobs On Printer Hard Disk
Saving Print Jobs on Printer Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Access Page Setup sheet. 3.
Page 667 4. Make your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing.
Page 668 2. Select Additional Settings in pop-up menu. 3. Make your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing.
Page 669: Managing Job Queue (Deleting Or Preempting Other Jobs)
Managing Job Queue (Deleting or Preempting Other Jobs) Print jobs being processed by the printer are collectively called the job queue. You can delete or preempt jobs in the job queue as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI •...
Page 670 Using Operation Panel Make sure printer is turned on. 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Print job. 4. Tap data to delete or perform preempt printing. The screen below appears. A. Tap to delete data. B.
Page 672: Managing Pending Jobs (Printing Or Deleting Jobs On Hold)
Managing Pending Jobs (Printing or Deleting Jobs on Hold) If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
Page 673 B. Tap to release hold. 5. Check message that is displayed and tap Yes. Note • Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI Display printer status on web browser. 2.
Page 674: Printing Saved Jobs
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 675 A. Tap to display the screen below. Specify the number of copies. 8. Tap Start print. Using Remote UI Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4.
Page 676 Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Print.
Page 677 6. Enter quantity to print in Copies and select Yes.
Page 678: Deleting Saved Jobs
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 679 Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Edit.
Page 680 6. Select Delete on displayed screen.
Page 681: Moving Saved Jobs
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current box to another box as follows. However, jobs saved in personal boxes cannot be moved to the shared mailbox. This operation is available using Remote UI. Important •...
Page 682 5. Select saved job and select Edit. 6. Select Move on displayed screen. 7. On Move job page, select Destination job box.
Page 683 8. Select name or number of destination personal box in Destination job box list and select OK on displayed screen.
Page 684: Advanced Print Job Operations
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...
Page 685: Saving Print Jobs Sent From Sources Other Than Printer Driver
Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
Page 686 Save to job box Save print jobs on the printer. Printing after Saving Printing Data To save print jobs on the hard disk before printing, select ON for Save first and print. Printing will start when Save first and print is set to ON, even if you have selected Save to job box for Output method.
Page 687: Printing Without Saving Jobs In Common Box
Printing without Saving Jobs in Common Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in the shared mailbox. Using Printer Hard Disk When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from the shared mailbox after printing.
Page 688: Setting Passwords For Personal Boxes
Setting Passwords for Personal Boxes For greater security, you can specify a password for personal boxes. After you set a password, it will be required to modify the personal box settings, as well as to display, print, delete, move, and modify jobs saved in the personal box.
Page 689 6. In Edit job box dialog box, specify password. 7. Select Set/change password check box and enter password. (This field is limited to seven digits in the range 0000001 to 9999999.) 8. Select OK.
Page 690: Naming Personal Boxes
Naming Personal Boxes For easier identification, you can assign names to personal boxes. This operation is available using Remote UI. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4.
Page 691 5. Select Edit. 6. In Edit job box dialog box, enter name in Job box name and select OK.
Page 693: Displaying List Of Saved Jobs
Displaying List of Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be listed by box as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on.
Page 694 Note • Enter the password if it is enabled for a saving box. Jobs saved in the box are listed.
Page 695: Printing List Of Saved Jobs
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by box as follows. This operation is available using the operation panel. Make sure printer is turned on. 2. Flick HOME screen and tap Job management.
Page 696: Displaying Details Of Saved Jobs
Displaying Details of Saved Jobs Details of print jobs stored on the printer's hard disk (saved jobs) can be displayed as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on.
Page 697 Note • Enter the password if it is enabled for a saving box. 5. Select print job.
Page 698 The details of the saved document appears.
Page 699: Renaming Saved Jobs
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears.
Page 700 5. Select saved job and select Edit. 6. Select Change.
Page 701 7. Enter name and select OK.
Page 702 Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box...
Page 703 Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 704: Troubleshooting
Troubleshooting Frequently Asked Questions I want to easily create vertical or horizontal banners. Does this printer support sub-ink tank system? I want to know how to configure roll cutting. I want to configure so that the roll is cut automatically after waiting for the ink to dry. How do I print without borders? I want to know the paper types that can be used in this printer.
Page 705 Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven...
Page 706 If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Printed pages are not collected cleanly in the basket Printed pages are not collected cleanly in the stacker Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection...
Page 707: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners. You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)
Page 708: Does This Printer Support Sub-Ink Tank System
Does this printer support sub-ink tank system? This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub- ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...
Page 709: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting. Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.
Page 710: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry. You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (macOS)
Page 711: How Do I Print Without Borders
How do I print without borders? If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Prints without Edges Based on the Scenarios (Windows) Prints without Edges Based on the Scenarios (macOS)
Page 712: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer. For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List...
Page 713: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen. If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 714: Can I Perform Duplex Printing
This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout, which prints two pages on one side, folds the sheet back from the center, and hangs it.
Page 715: I Want To Perform Enlargement Printing
I want to perform enlargement printing. Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)
Page 716: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN Cannot Print or Connect...
Page 717: Problems Regarding Paper
Problems Regarding Paper Clearing Jammed Roll Paper Clearing a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Pater Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...
Page 718: Clearing Jammed Roll Paper
Clearing Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1.
Page 719 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
Page 720 4. Lift up the release lever. 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion.
Page 721 Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops.
Page 722 Important • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. 7. While holding the leading edge of the roll paper in the middle and gently and evenly pulling until it reaches the output guide (A) position, align the right edge of the roll paper parallel to the paper alignment line (B), and lower the release lever.
Page 723 Important • Do not pull the roll paper forcefully to make it line up with the paper alignment line (B). This might cause the roll paper to feed at an angle. 8. Close the top cover.
Page 724 9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the leading edge by tapping Cut paper in Feed/cut.
Page 725: Clearing A Jammed Sheet
Clearing a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage out of the way, away from the paper.
Page 726 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube Stabilizer (C). Touching these may cause malfunction.
Page 727 4. Lift up the release lever. 5. Hold the paper and pull it out toward the front.
Page 728 After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer.
Page 729 8. Turn on the power to the printer. Turning the Printer On and Off...
Page 730: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet Check that the correct paper source has been selected Check 3...
Page 731: Paper Is Not Fed Automatically
Paper is not fed automatically This paper cannot be fed automatically. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Note • While this setting is selected, you cannot use automatic roll paper switching.
Page 732: Roll Paper Is Not Switched Automatically
Roll Paper Is not Switched Automatically When using certain paper types and widths under certain temperature and humidity conditions, roll paper auto switching may not be possible. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Note...
Page 733: Roll Pater Is Not Fed Automatically
Roll Pater Is not Fed Automatically Check the paper settings. Check 1 Select Enable for Roll paper auto feed on Paper-related settings. Paper-related settings Check the setting for Paper retention setting. Check 2 Select Retain for Paper retention setting on Paper-related settings. Make sure automatic paper feed can be used for the roll you are using.
Page 734: Paper Source Does Not Switch When Roll Paper Is Used Up
Paper Source Does Not Switch When Roll Paper Is Used Up Check the paper settings. Check Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes for Manage remaining roll amount. •...
Page 735: Roll Paper Remains/Lacks Under Quantity Management
Roll Paper Remains/Lacks under Quantity Management Make sure Enable is selected for Roll paper auto feed. Check 1 When you load a roll paper, specify the remaining amount of roll within five seconds. If you do not, the roll length specified on Advanced paper settings is regarded as the default value. The difference between the value and actual length of loaded roll paper makes the remaining amount large or small.
Page 736: Cannot Load Sheets
Cannot load sheets Check that the correct paper source has been selected Check Select Paper settings in the touch screen menu, and then select the paper source. Tap Load paper and load the paper. Loading Sheets in the Printer...
Page 737: Paper Is Not Cut Straight
Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
Page 738 Replace the cutter blade. Replacing the Cutter Blade...
Page 739: Paper Is Not Cut
Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
Page 740: Cutter Blade Does Not Work While Cutting Is In Progress
Cutter Blade Does Not Work While Cutting Is in Progress Make sure the cutter blade can cut paper used currently. Check 1 Select User cut for Cutting mode in the touch screen menu and cut the roll paper with a cutting implement such as scissors.
Page 741: The Size Of Clear Film Cannot Be Detected
The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...
Page 742: Margins Are Wide
Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Is leading edge detection set to Do not detect? Check 2 Do not detect may have been set by responding to the message Do you want to set to detect the leading...
Page 743: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Depending on the paper, the printed surface may become scratched when the Check 1 paper is fed. In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the paper.
Page 744: Printing Does Not Start
Printing Does Not Start The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed...
Page 745: Printer Suddenly Stopped Working For Some Reason
Printer Suddenly Stopped Working for Some Reason Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Connect to Printer through Wireless Direct Cannot Communicate with Printer via Wired LAN Cannot Print through Network Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 746 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Page 747 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 748 Make sure wireless LAN is enabled on your device. For details, refer to your device's instruction manual. Make sure printer is selected as connection for device (e.g. smartphone or Check4 tablet). Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for devices.
Page 749 If the printer driver is not installed, install it. (Windows) Check2 Install the printer driver using the Setup CD-ROM or install it from the Canon website. When using wireless LAN, make sure wireless router does not restrict which Check3 computers can access it.
Page 750: The Data Lamp On The Operation Panel Does Not Light Up
The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Push the ON button to turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing...
Page 751: The Printer Does Not Respond Even If Print Jobs Are Sent
The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is Save to job box selected as the printer Output method? Check 2 Print the job saved on the printer's hard disk.
Page 752: Preparing The Ink System." Is Displayed
"Preparing the ink system." is displayed The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power.
Page 753: Agitating The Ink" Is Displayed
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 minute to 20 minutes).
Page 754: The Printer Stops During A Print Job
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...
Page 755: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls...
Page 756: The Printer Ejects Blank, Unprinted Paper
Checking for Nozzle Clogging Is the correct printer driver selected? Check 3 Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 757: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...
Page 758: Printing Is Faint
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
Page 759 Follow the steps below to set Print Quality to a setting other than Fast, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) • macOS Change the Print Quality in the printer driver Quality &...
Page 760: Paper Rubs Against The Print Head
Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? Load paper of the same type as you have specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
Page 761 If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images When loading paper in the printer, is the media loaded the same as the media...
Page 762: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by printing borderless or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing in the touch screen menu set to Large Check 2 or Standard?
Page 763 Is the paper thick, or a type that curls easily or is prone to buckling after Check 7 absorbing ink? If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu.
Page 764: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover Does this paper take longer to dry? Check 2 Set the Ink drying wait time in the touch screen menu to approximately 1 minute. Menu Structure Note •...
Page 765: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to OFF? Check 2 Printing with Detect paper width set to OFF may cause the platen to be dirtied.
Page 766: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.
Page 767: Printed Colors Are Inaccurate
Printed colors are inaccurate Has color been adjusted in the printer driver? Check 1 Follow the steps below to adjust color settings. • Windows Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver. Main Tab Description (Windows) •...
Page 768: Banding In Different Colors Occurs
Banding in different colors occurs Are paper actually loaded on the printer and the media type selected on the Check 1 touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading Sheets in the Printer Has the paper feed rate been calibrated properly?
Page 769 Low Print Quality setting causing lines in the printing Check 7 Follow the steps below to set Print Quality to High, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) •...
Page 770: Colors In Printed Images Are Uneven
Colors in printed images are uneven Does this paper curl easily? Check 1 Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.
Page 771 Changing the Print Quality and Correcting Image Data (macOS) Check if the print head is in the right position Check 5 Adjust the print head position. Automatic Adjustment to Straighten Lines and Colors Color may be uneven if printing materials were stacked while drying Check 6 To avoid uneven colors, we recommend drying each sheet separately.
Page 772: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the print head is in the right position Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head.
Page 773: The Contrast Becomes Uneven During Printing
The contrast becomes uneven during printing Has the paper feed rate been calibrated properly? Check 1 Adjust the feed amount. Adjusting Feed Amount Is the media type specified in the printer driver the same as the media type Check 2 loaded in the printer? Load the printer with the media type specified in the printer driver.
Page 774: The Length Of Printed Images Is Inaccurate In The Feeding Direction
The length of printed images is inaccurate in the feeding direction Is Set priority for Paper feed adjustment in the touch screen menu set to Check 1 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length.
Page 775: Images Are Printed Crooked
Images are printed crooked Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Check 1 Set Skew detection accuracy to Standard, and then reload the paper. Menu Structure Is Detect paper width set to OFF? Check 2 Set Detect paper width in the touch screen menu to ON.
Page 776: Documents Are Printed In Monochrome
Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to Monochrome Check 1 (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Black and White Photo Print in the printer driver Quality &...
Page 777: Line Thickness Is Not Uniform
Line thickness is not uniform Is Fast Graphic Process set to On in the Windows printer driver Special Check 1 Settings dialog box? Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print.
Page 778: Lines Or Colors Are Misaligned
Lines or colors are misaligned Adjust the position of the print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the print head. Adjusting the Print Head For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the print head to the optimal height and then adjust the position of the print head.
Page 779: Borders Appear In Borderless Printing
Borders appear in borderless printing If printing full-scale borderless, is the selected paper wider than the source Check 1 size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size without Margins (macOS) Does the source file have margins?
Page 780: Cannot Print Over Network
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (macOS)
Page 781: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's Ethernet port? Check1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.
Page 782: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. • For wired LAN: Performing/Changing Wired LAN Settings •...
Page 783: Cannot Print Over Bonjour Networks (Macos)
Cannot Print over Bonjour networks (macOS) Is the computer you are trying to print from configured correctly? Check1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 784: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN...
Page 785: Cannot Find Printer On Check Printer Settings Screen (Windows)
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 786: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 787 2. Unplug USB cable from printer and computer and connect it again. 3. Turn on printer. If you cannot resolve problem, follow procedure below to reinstall printer driver. Check3 • For Windows: 1. Click Cancel. 2. Click Back to Top on Setup Canceled screen. 3.
Page 788: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears.
Page 789 3. Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
Page 790 If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 791: Cannot Find Printer While Using Wireless Lan
Cannot Find Printer while Using Wireless LAN Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on on the touch screen.
Page 792 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Page 793 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 794: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. icon displayed on touch screen? Check2 If the icon is not displayed, wired LAN is disabled.
Page 795: Installation Problems
Installation Problems Removing Printer Software Setup Processing Is Slow (Windows) Cannot Install Printer Driver (Windows)
Page 796: Removing Printer Software
Removing the IJ Network Device Setup Utility (macOS) Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Tool, and then drag Canon IJ Network Tool icon into Trash.
Page 797 2. Restart computer. Empty the Trash and restart your computer. Note • To reinstall IJ Network Tool, uninstall IJ Network Tool and install it again from the Canon website.
Page 798: Setup Processing Is Slow (Windows)
Setup Processing Is Slow (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Page 799: Cannot Install Printer Driver (Windows)
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 800 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you...
Page 801: Hp-Gl/2 Problems
HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs. Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time...
Page 802: With Hp-Gl/2, Printing Is Misaligned
With HP-GL/2, printing is misaligned Make sure the plotter origin is correct. Check 1 Check the printing commands. Set Detect image size to Command priority or Detected size in the touch screen menu. Print settings Check the Margin setting. Check 2 Adjust the Margin setting values in the touch screen menu.
Page 803: Lines Or Images Are Missing In Printed Hp-Gl/2 Jobs
Lines or images are missing in printed HP-GL/2 jobs. Is the memory full? Check 1 Check the size of the data in the print job. Is the printer receiving an HP-GL/2 command not supported by this printer? Check 2 Check the print job and settings. Has the printer received print data that includes HP RTL commands when Check 3 Auto rotation is ON?
Page 804: Lines Are Printed Too Thick Or Thin In Hp-Gl/2 Print Jobs
Lines are printed too thick or thin in HP-GL/2 print jobs Check the Width correction setting. Check 1 Change the Width correction setting in the touch screen menu. Print settings Is Adjust faint lines set to OFF? Check 2 If fine lines are printed faintly, setting Adjust faint lines to ON will print the lines more distinctly. Print settings...
Page 805: Hp-Gl/2 Jobs Are Printed In Monochrome (Or Color)
HP-GL/2 jobs are printed in monochrome (or color) Check the Color mode setting. Check Check the Color mode setting in the touch screen menu. Print settings However, for optimal Printhead performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode.
Page 806: Printed Colors Of Lines Are Inaccurate During Hp-Gl/2 Printing
Printed colors of lines are inaccurate during HP-GL/2 printing Is Adjust faint lines set to ON? Check Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken. Print settings...
Page 807: Hp-Gl/2 Jobs Are Printed 6 Mm Larger Than Specified
HP-GL/2 jobs are printed 6 mm larger than specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Oversize to OFF in the touch screen menu. Print settings...
Page 808: Hp-Gl/2 Jobs Are Printed At Maximum Size, Even If A Standard Size Is Specified
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Detect image size to Command priority or Detected size in the touch screen menu. Set Conserve paper to ON in the touch screen menu.
Page 809: Hp-Gl/2 Printing Takes A Long Time
HP-GL/2 printing takes a long time Is the print data size large? Check 1 Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi.
Page 810: The Printer Stops When Printing A Hp-Gl/2 Job (The Carriage Stops Moving)
The printer stops when printing a HP-GL/2 job (the carriage stops moving) The printer is analyzing the print job. Check 1 Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi. Adjusting Feed Amount...
Page 811: Other Problems
Other Problems The printer does not turn on The printer takes time to start up If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Printed pages are not collected cleanly in the basket Printed pages are not collected cleanly in the stacker Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit...
Page 812: The Printer Does Not Turn On
The printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...
Page 813: The Printer Takes Time To Start Up
The printer takes time to start up The printer may have shut down incorrectly last time. This may happen after power outages or if the printer is unplugged before it is turned off. In this case, the next time power is restored, the printer's hard disk is checked, and startup may take some time.
Page 814: If The Printer Makes A Strange Sound
If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may produced from that area. When the noise starts, clean the gear with the following procedure.
Page 815 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Page 816: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 817: The Printer Consumes A Lot Of Ink
The printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System cleaning being carried out frequently? Check 2 System cleaning uses a lot of ink.
Page 818: Printed Pages Are Not Collected Cleanly In The Basket
Printed pages are not collected cleanly in the basket Is the roll unit in place? Check 1 The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Is the basket in the right position for the media size? Check 2...
Page 819: Printed Pages Are Not Collected Cleanly In The Stacker
Printed pages are not collected cleanly in the stacker Is the stacker in the right position for the media size? Check The optimal stacker position depends on factors such as media size and the conditions the printer is being used under.
Page 820: Basket Lurches
Basket Lurches Make sure a Basket Locking Support is attached to the Basket Arm. The basket may lurch if a force is applied to the one without the Basket Locking Support. To prevent the basket from lurching, attach the Basket Locking Supports to both sides of the Basket Arm. Using the Basket...
Page 821: When Trim Edge First Is Set, The Trimmed Paper Is Drawn Into The Roll Unit
When Trim edge first is set, the trimmed paper is drawn into the roll unit Is the basket in position 1? Check If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit.
Page 822: Ink Level Detection
Ink level detection will be deactivated if you load ink tanks once emptied. If The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. appears on the touch screen, follow the steps below.
Page 823: List Of Support Code For Error
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 824 3420 3421 3422 3423 3424 3448 • 4000 to 4ZZZ 4107 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4801 4803 4804 4805 4806 4900 4901 4903 4905 4909 4910 4911 4913 4920 4922 4931 4932 4933 4934 4935 4937 4950 4952 4953 4954 4955 4956 •...
Page 825 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper.
Page 826 100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note •...
Page 827 100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit (Option) Note •...
Page 828 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 829 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 830 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
Page 831 1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Upper Roll from the Printer...
Page 832 1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on the roll unit. Removing the Lower Roll from the Roll Unit (Option)
Page 833 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 834 1022 Cause Received print job that is longer than paper length remaining on Roll 1 (Upper). What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 835 1023 Cause Received print job that is longer than paper length remaining on Roll 2 (Lower). What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 836 1024 Cause Possible causes include the following. • Roll paper is empty in Roll 1 (Upper). • There is remaining roll paper in Roll 1 (Upper), but because it could not be advanced, it could not be detected. What to Do •...
Page 837 Note • To stop printing, press the Stop button.
Page 838 1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder 2.
Page 839 1034 Cause No upper roll is loaded in printer. What to Do • Continuing to print Load an upper roll in the printer and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer If an upper roll is loaded in the printer, feed the roll paper manually. Loading the Upper Roll on the Printer •...
Page 840 1035 Cause No lower roll is loaded in roll unit. What to Do • Continuing to print Load a lower roll in the roll unit and print. Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit (Option) If a lower roll is loaded in the roll unit, feed the roll paper manually.
Page 841 • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. • Make sure the roll unit's connection cable is inserted all the way in. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 842 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 843 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 844 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 845 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 846 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 847 1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 848 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 849 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 850 1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note •...
Page 851 1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible. Removing the Lower Roll from the Roll Unit (Option) Loading the Lower Roll on the Roll Unit (Option) Note •...
Page 852 1061 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen. Make sure that the media type that appears on the touch screen is the same as the media type that has been loaded, and then tap OK.
Page 853 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
Page 854 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 855 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 856 1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
Page 857 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 858 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 859 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
Page 860 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into...
Page 861 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 862 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If "There is a job whose printing is not complete.
Page 863 1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
Page 864 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 865 1325 Cause Received cut paper print data when using roll unit on Media Take-up Unit. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 866 1326 Cause Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? If the edge of the roll paper is at a slant or is folded, use scissors or a cutting tool to cut it away and straighten the edge of the roll paper.
Page 867 1327 Cause Printer could not feed roll paper from roll unit (lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? If the edge of the roll paper is at a slant or is folded, use scissors or a cutting tool to cut it away and straighten the edge of the roll paper.
Page 868 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Upper Roll on the Printer If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 869 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Lower Roll on the Roll Unit (Option) If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 870 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 871 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 872 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 873 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 874 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 875 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 876 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
Page 877 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 878 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 879 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
Page 880 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 881 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
Page 882 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
Page 883 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
Page 884 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 885 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
Page 886 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
Page 887 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
Page 888 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
Page 889 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
Page 890 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
Page 891 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
Page 892 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 893 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
Page 894 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 895 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 896 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
Page 897 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 898 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 899 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
Page 900 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 901 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
Page 902 1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
Page 903 1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. Roll Unit Switching Roll Unit Modes...
Page 904 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
Page 905 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
Page 906 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 907 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 908 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
Page 909 3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out.
Page 910 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
Page 911 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance.
Page 912 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
Page 913 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 914 3300 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 915 3301 Cause Parameter specified in HP-GL/2 command is not supported. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 916 3302 Cause Unsupported HP-GL/2 command was used. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 917 3303 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 918 3304 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 919 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 920 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 921 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 922 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 923 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 924 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 925 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 926 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 927 3330 Cause Print data may be corrupt. What to Do Check the print job.
Page 928 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
Page 929 3332 Cause Unsupported JPEG data format. What to Do Print from a PC.
Page 930 3333 Cause Unsupported JPEG data format. What to Do Print from a PC.
Page 931 3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed.
Page 932 3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Acrobat.
Page 933 3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
Page 934 3340 Cause There are no image processing parameters set in printing data. What to Do Check the media information at the printer driver. If the media information set at the printer does not match the media information at the printer driver, update the media information at the printer driver.
Page 935 3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 936 3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
Page 937 3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 938 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 939 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 940 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 941 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 942 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 943 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 944 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 945 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 946 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 947 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
Page 948 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 949 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
Page 950 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
Page 951 4107 Cause Possible causes include the following. • Received print job for Roll 1 (Upper) while Roll 2 (Lower) is in use. • Received print job for Roll 2 (Lower) while Roll 1 (Upper) is in use. What to Do Tap OK on the touch screen to dismiss the error.
Page 952 4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again.
Page 953 4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit is not set to paper feed. What to Do To stop printing, tap OK on the touch screen or press the Stop button. Check the roll unit settings, and then try again.
Page 954 4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen.
Page 955 4114 Cause The paper position is not suitable for borderless printing. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 956 4115 Cause The paper in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 957 4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder •...
Page 958 4117 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1.
Page 959 4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled.
Page 960 4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) •...
Page 961 4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1.
Page 962 4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing.
Page 963 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 964 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 965 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 966 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 967 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 968 4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) •...
Page 969 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
Page 970 4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note •...
Page 971 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 972 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 973 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 974 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do • Changing the printer driver print settings Follow the steps below to match the media type in the printer driver and the media type specified for the printer.
Page 975 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 976 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 977 Contact your Canon dealer for assistance.
Page 978 2-inch core, remove the spacer held in place by 4 hex screws on the roll holder flange, and then wind. • Media Take-up Unit malfunction Contact your Canon dealer for assistance. Important • Printing will pause if there is a Media Take-up Unit error. If you do not want to printing to stop, set Skip errors during take-up to ON.
Page 979 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 980 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
Page 981 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 982 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 983 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 984 3. Retry Print head alignment. Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked, replace the print head. Replacing the Print Head If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 985 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 986 4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 987 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
Page 988 4954 Cause Failed to set up wireless LAN using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
Page 989 4955 Cause IPv4/IPv6 settings were changed, but wired LAN and wireless LAN are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or wireless LAN.
Page 990 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
Page 991 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061...
Page 992 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 993 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33-4026...
Page 994 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-4120 EC3F-4121 EC3F-4122 EC3F-4123 EC3F-4126...
Page 995 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
Page 996 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC47-4001 EC49-4001...
Page 997 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
Page 998 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
Page 999 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1000 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 1000...
Page 1001 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 1001...
Page 1002 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D...
Page 1003 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1004 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1005 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1006 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1007 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1008 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1009 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1010 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 1011 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...

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