Canon PIXMA TR4550 Online Manual

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Summary of Contents for Canon PIXMA TR4550

Page 1 TR4500 series Online Manual English...
Page 2: Table Of Contents
Canon IJ Network Device Setup Utility Screen........
Page 3 Loading Plain Paper..............83 Loading Photo Paper.
Page 4 Main Components..............161 Front View.
Page 5 Canon IJ Status Monitor Description........
Page 6 Printing Using Canon Application Software........
Page 7 Setting Receive Mode............. . 363 Setting Sender Information.
Page 8 Other Useful Fax Functions..........434 Document Stored in Printer's Memory.
Page 9 Printer Does Not Print............. . 481 Ink Does Not Come Out.
Page 10 An Error Occurs..............532 Message (Support Code) Appears.
Page 11: Using Online Manual
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...
Page 12: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 13: Touch-Enabled Device Users (Windows)
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...
Page 14: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 15 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 16 2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3.
Page 17 7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
Page 18 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 19 Use is subject to license terms below. This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 20 TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications.
Page 21 SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 22 FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 23 MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 24 CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License.
Page 25 The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 26 The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Page 27 Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Page 28 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 29: Basic Operation
Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone/Tablet Copying Faxing...
Page 30: Printing Photos From A Computer
Printing Photos from a Computer This section describes how to print photos with Easy-PhotoPrint Editor. 1. Open the front cover (A) gently. The paper output tray (B) opens. 2. Pull out the cassette until it stops. 3. Use the right paper guide (C) to slide both paper guides all the way out. 4.
Page 31 * The above figure shows the printer with the paper output tray raised. 5. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. * The above figure shows the printer with the paper output tray raised. 6.
Page 32 7. Press the OK button. 8. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The (asterisk) on the LCD indicates the current setting. 9. Use the button to select the type of the loaded paper in the cassette, then press the OK button.
Page 33 From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor. For macOS: From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the Easy- PhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.
Page 34 16. Specify number of copies and other options under Print Settings (J). For Windows: Specify the number of copies, your model name, the paper size, and other options. For macOS: Specify the number of copies, the paper size, and other options. Note •...
Page 35 Note • Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your favorite photos. Easy-PhotoPrint Editor Guide...
Page 36: Printing Photos From A Smartphone/Tablet
Printing Photos from a Smartphone/Tablet This section describes how to print photos with Canon PRINT Inkjet/SELPHY. For details on how to download Canon PRINT Inkjet/SELPHY, see below. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 1. Open the front cover (A) gently.
Page 37 * The above figure shows the printer with the paper output tray raised. 5. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. * The above figure shows the printer with the paper output tray raised. 6.
Page 38 7. Press the OK button. 8. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The (asterisk) on the LCD indicates the current setting. 9. Use the button to select the type of the loaded paper in the cassette, then press the OK button.
Page 39 12. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet. 13. Select Photo Print on Canon PRINT Inkjet/SELPHY. The list of photos saved on your smartphone/tablet is displayed. 14. Select a photo. You can also select multiple photos at once. 15. Specify the number of copies, paper size, etc.
Page 40: Copying
Copying This section describes how to load originals and copy them to plain paper loaded. 1. Open the front cover (A) gently. The paper output tray (B) opens. 2. Pull out the cassette until it stops. 3. Use the right paper guide (C) to slide both paper guides all the way out. 4.
Page 41 * The above figure shows the printer with the paper output tray raised. 5. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. * The above figure shows the printer with the paper output tray raised. 6.
Page 42 7. Press the OK button. 8. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The (asterisk) on the LCD indicates the current setting. 9. Use the button to select the type of the loaded paper in the cassette, then press the OK button.
Page 43 12. Press the COPY button (F). 13. Open the document cover (G). 14. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (H). Note • To copy two or more documents continuously, load them in the ADF (Auto Document Feeder).
Page 44 Loading Documents in the ADF (Auto Document Feeder) 15. Close the document cover gently. 16. Confirm the paper settings, then press the Black button (I) or Color button (J). Important • Do not open the document cover until copying is complete. Note •...
Page 45: Faxing
Faxing Fax multiple documents in black and white as follows. 1. Open the document tray (A). 2. Slide the document guide (B) all the way out. 3. Insert the document WITH THE SIDE TO SCAN FACING UP. 4. Align document guide (B) with document width.
Page 46 5. Press the FAX button (C). 6. Use the Numeric buttons (D) to enter the fax number. 7. Press the Black button (E). Note • Many other convenient faxing features are available. Faxing...
Page 47: Network
Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. ◦...
Page 48 Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet. • To change network connection method: Reconfiguration Method of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the printer: Connects to Another Computer via LAN/Changes from USB to LAN Connection •...
Page 49: Restrictions
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connect via wireless router •...
Page 50 • In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...
Page 51: Network Connection Tips
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi-Fi Connection...
Page 52: Default Network Settings
Enable Enable/disable WSD Enable Timeout setting 15 minutes Enab./disab. Bonjour Enable Service name Canon TR4500 series LPR setting Active RAW protocol Active LLMNR Active ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 53 *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time.
Page 54: Detect Same Printer Name
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.
Page 55: Connects To Another Computer Via Lan/Changes From Usb To Lan Connection
Connects to Another Computer via LAN/Changes from USB to LAN Connection For Windows: For macOS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from the web page.
Page 56: Printing Network Settings
Network Diagnostics Network diagnostics ― Diagnostic Result Diagnostic result XXXXXXXX Result Codes Result codes XXXXXXXX Result Code Details Result code details http://canon.com/ijnwt Wireless LAN Wireless LAN Enable/Disable Infrastructure Infrastructure Enable/Disable 3-2-1 Signal Strength Signal strength 0 to 100 [%] 3-2-2...
Page 57 3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN network name (SSID) 3-2-7 Channel Channel XX (1 to 13) 3-2-8 Encryption Encryption method None/WEP/TKIP/AES 3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64 3-2-10...
Page 58 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-33 IPsec IPsec setting Active 3-2-34 Security Protocol Security method ESP/ESP &...
Page 59 Printer Name Printer name Printer name (Up to 15 alphanumeric characters) Wireless Direct Dev- Device name for wire- Device name for wireless direct (Up to 32 alphanumeric Name less direct characters) WSD Printing WSD printing setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPD Printing LPD printing setting...
Page 60: Reconfiguration Method Of Wi-Fi Connection
Reconfiguration Method of Wi-Fi Connection Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: ◦ Redo setup using the Setup CD-ROM or from the web page. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility. Important •...
Page 61: Ij Network Device Setup Utility (Windows)
IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function...
Page 62: Ij Network Device Setup Utility
IJ Network Device Setup Utility IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printer settings on network. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers •...
Page 63: Starting Up Ij Network Device Setup Utility
Start up IJ Network Device Setup Utility as shown below. • In Windows 10, select Start > (All apps > ) > Canon Utilities > IJ Network Device Setup Utility. • In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility.
Page 64: Diagnosing And Repairing Network Settings
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Follow the procedure below.
Page 65: Performing/Changing Network Settings
Performing/Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings...
Page 66: Canon Ij Network Device Setup Utility Screen
Items on Canon IJ Network Device Setup Utility Screen Menus on Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Toolbar Items on Canon IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup.
Page 67 Appears after performing network setup and clicking Set to close the window. • Requires Setup Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
Page 68 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon IJ Network Device Setup Utility Screen This section describes menus on Canon IJ Network Device Setup Utility screen. A: Printer Settings menu...
Page 69 D: Help menu Help Menu Items on Canon IJ Network Device Setup Utility Screen Toolbar This section describes items on Canon IJ Network Device Setup Utility Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.
Page 70: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information...
Page 71: Performing/Changing Wired Lan Connection (Ethernet Cable) Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup.
Page 72 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router.
Page 73 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.
Page 74: Performing/Changing Wi-Fi Settings
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
Page 75 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings A: Network Type: Select the Wi-Fi mode.
Page 76 C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status. If you select a wireless router with Not Connected on Communication Status from the list, clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.
Page 77 • IPv6 settings Note • If USB is selected from the pulldown menu on the toolbar, you cannot perform IPv6 settings. • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.
Page 78 Note • This setting item is not available depending on the printer you are using. 8. Click Set.
Page 79: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
Page 80: List Of Models Which Does Not Support Diagnosis And Repair Function
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
Page 81: Handling Paper, Originals, Fine Cartridges, Etc
Handling Paper, Originals, FINE Cartridges, etc. Loading Paper Loading Originals Replacing a FINE Cartridge...
Page 82: Loading Paper
Loading Paper Loading Plain Paper Loading Photo Paper Loading Envelopes...
Page 83: Loading Plain Paper
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types.
Page 84 3. Grab handle part of front cover and pull out cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette.
Page 85 6. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. * The above figure shows the printer with the paper output tray raised. Note •...
Page 86 8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The (asterisk) on the LCD indicates the current setting. 10. Use the button to select Plain paper and press the OK button. Follow the instructions of any messages displayed to register the paper information.
Page 87 Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Page 88: Loading Photo Paper
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types.
Page 89 3. Grab handle part of front cover and pull out cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette.
Page 90 * The above figure shows the printer with the paper output tray raised. Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can cause paper jams. 6. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
Page 91 * The above figure shows the printer with the paper output tray raised. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the cassette. * The above figure shows the printer with the paper output tray raised.
Page 92 8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The (asterisk) on the LCD indicates the current setting. 10. Use the button to select the type of the loaded paper in the cassette, then press the OK button.
Page 93 Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Page 94: Loading Envelopes
Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with your computer properly. Important • Printing of envelopes from the operation panel is not supported. • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
Page 95 3. Grab handle part of front cover and pull out cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load the envelopes in the center of the cassette WITH THE PRINT SIDE FACING DOWN. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing down.
Page 96 * The above figure shows the printer with the paper output tray raised. 6. Slide the right paper guide (C) to align both paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. * The above figure shows the printer with the paper output tray raised.
Page 97 8. Press the OK button. 9. Use button to select size of loaded envelopes in cassette and press OK button. Note • The (asterisk) on the LCD indicates the current setting. 10. Use button to select Envelope and press OK button. Follow the instructions of any messages displayed to register the paper information.
Page 98 Note • To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded matches the paper settings. Before printing, make paper settings in accordance with the paper information. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing.
Page 99: Loading Originals
Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals...
Page 100: Where To Load Originals
Where to Load Originals The printer has two positions to load originals: platen and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. Supported Originals Loading Documents, Photos, or Book on Platen Loading Two or More Sheets of Document of the Same Size and...
Page 101: Loading Originals On Platen
Loading Originals on Platen 1. Open the document cover. 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
Page 102 Important • After loading the original on the platen, be sure to close the document cover before starting to copy, fax, or scan.
Page 103: Loading Documents In The Adf (Auto Document Feeder)
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen. 1. Make sure any original has been removed from platen. 2. Open document tray (A). 3. Slide the paper guides (B) all the way out. 4.
Page 105: Loading Based On Use
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, and Copying or Faxing Loading the Original to Be Documents Aligned with the alignment mark...
Page 106 Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned. Important •...
Page 107 Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned.
Page 108: Supported Originals
Supported Originals Platen Item Details Types of originals • Text document, magazine, or newspaper • Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) • Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity One or more sheets* Thickness...
Page 109 • Documents on carbon paper • Documents on coated paper • Documents on onion skin or other thin paper • Photos or excessively thick documents...
Page 110: Replacing A Fine Cartridge
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the LCD Ink Tips...
Page 111: Replacing A Fine Cartridge
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the error message will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error message and take appropriate action. An Error Occurs While using the printer, the periphery of the paper output slot may become dirty with ink.
Page 112 Setting the FINE Cartridge to be Used • Color ink may be consumed even when printing a black-and-white document or when black-and- white printing is specified. Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer.
Page 113 Important • The inside of the printer may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the printer with tissue paper or the like. •...
Page 114 Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.
Page 115 2. Push the FINE cartridge in and up firmly until it snaps into place. Important • Check if the FINE cartridge is installed correctly.
Page 116 • The printer cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 7. Close the paper output cover. Note • If the error message appears on the LCD after the paper output cover is closed, take appropriate action.
Page 117: Checking Ink Status On The Lcd
Checking Ink Status on the LCD Check that printer is turned on. 2. Press Setup button, use button to select Ink information, and then press OK button. LCD and Operation Panel 3. Make sure Remaining ink appears and press OK button. A in the figure below shows remaining ink level.
Page 118: Ink Tips
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzles to prevent clogging.
Page 119: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 120: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note •...
Page 121 If the problem is still not resolved: Replace the FINE cartridge. Step5 Replacing a FINE Cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.
Page 122 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head. Step From the printer Aligning the Print Head From the computer • For Windows: Adjusting Print Head Position Automatically • For macOS: Adjusting Print Head Position...
Page 123: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.
Page 124: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. If there are missing lines in the pattern A: C: Good D: Bad (lines are missing) If there are horizontal white streaks in the pattern B:...
Page 125: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Check that printer is turned on.
Page 126: Deep Print Head Cleaning
If the problem is still not resolved, replace the FINE cartridge with a new one. If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.
Page 127: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
Page 128 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, and redo this procedure from the beginning.
Page 129 Note • The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto Document Feeder). 7. Close the document cover gently, then press the Black button or the Color button. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.
Page 130: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)
Page 131: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 132 If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.
Page 133: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 134 3. Press the Setup button, use the button to select Maintenance, and press the OK button. LCD and Operation Panel 4. Use the button to select Bottom cleaning and then press the OK button. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper.
Page 135: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning/Copying Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel...
Page 136: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 137: Safety Precautions
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
Page 138 • In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Moving the printer •...
Page 139 General Notices • Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak. • Do not place anything on top of the printer. Be especially careful to avoid metal objects such as paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
Page 140: Regulatory Information
Regulatory Information IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 141 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 142 Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 143: Weee (Eu&Eea)
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 144 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
Page 145 RAEE autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein)
Page 146 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
Page 147 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Page 148 Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex.
Page 149 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Page 150 EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje...
Page 151 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne...
Page 152 DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi...
Page 153 će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
Page 154: Handling Precautions
Handling Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning/Copying Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...
Page 155: Legal Restrictions On Scanning/Copying
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...
Page 156: Transporting Your Printer
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
Page 157 Important • We recommend to hold and carry out this printer as shown in the figure below. If you hold the front cover or the cassette, it may fall out of the printer.
Page 158: When Repairing, Lending, Or Disposing Of The Printer
For printers with fax capabilities, user information and speed dial numbers can be backed up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data. Backed up data can be restored to the repaired printer or another Canon printer. Registering Recipients Using Speed Dial Utility2 (Windows)
Page 159: Keeping Print Quality High
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.
Page 160: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols...
Page 161: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 162: Front View
Front View A: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel B: Platen Load an original here. C: Document Cover Open to load an original on the platen. D: Paper Guides Align with both sides of the paper stack. E: Cassette Load paper here.
Page 163 I: Paper Output Cover Open to replace the FINE cartridge or remove jammed paper inside the printer. J: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off K: ON lamp Lights after flashing when the power is turned on.
Page 164: Rear View
Rear View A: Power Cord Connector Plug in the supplied power cord. B: Rear Cover Open when removing jammed paper. C: Telephone Line Jack Connect the telephone line. D: External Device Jack Connect an external device such as telephone or answering device. E: USB Port Plug in the USB cable to connect the printer with a computer.
Page 165: Inside View
Inside View A: FINE Cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. B: FINE Cartridge Holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
Page 166: Operation Panel
Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. B: Back button Returns the LCD to the previous screen. C: FAX button Switches the printer to the fax mode. D: COPY button Switches the printer to the copy mode. E: SCAN button Switches the printer to the scan mode.
Page 167 J: OK button Finalizes the selection of a menu or setting item. This button is also used to resolve an error or ejects documents in the ADF (Auto Document Feeder). K: Menu/Wireless connect button Displays the Copy menu, Scan menu, or FAX menu screen. To set wireless router information in the printer directly from a smartphone or other such device (without having to do any procedures at the router), hold down this button.
Page 168: Power Supply
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 169: Checking That Power Is On
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 170: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 171 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval.
Page 172: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. •...
Page 173: Unplugging The Printer
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 174: Lcd And Operation Panel
LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, and setup menu screen. Pressing the Menu/Wireless connect button (B) in the respective modes shows the menu screen to select various functions or settings.
Page 175 4. Select Scan contrast, press the OK button (D). 5. Use the button (C) to change the contrast, then press the OK button (D). Network Status Indication Wi-Fi setting and the network status indicate by the icon. If the icon appears on the LCD when the SCAN button or Setup button is pressed, it indicates that Wi-Fi is enabled and the printer is connected to the wireless router.
Page 176: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols Use the Numeric buttons to enter or edit such information as unit name, a recipient's name for the directory, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched. The current input mode appears at the upper right corner of the LCD.
Page 177 List of Characters Assigned to Each Numeric Button For Fax/Telephone Number, Name, Number of Copies Lowercase mode Uppercase mode Numeric mode Fax/Tele- Button (:a) (:A) (:1) phone no. abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ defëéèê DEFËÉÈÊ gh i ï í ì î GH I Ï Í Ì Î mnoñøöóòõô...
Page 178 pqrs PQRS wxyz WXYZ . @ - _ SP*2 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ Switch the input mode. *2 "SP" indicates a space.
Page 179: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel...
Page 180: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Setting the FINE Cartridge to be Used Managing the Printer Power Changing the Printer Operation Mode...
Page 181: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1.
Page 182: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 183 Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
Page 184: Setting The Fine Cartridge To Be Used
Setting the FINE Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears.
Page 185: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
Page 186 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline"...
Page 187: Changing The Printer Operation Mode
Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Page 188 Prevent paper double-feed Select this check box only if the printer is feeding multiple sheets of plain paper at the same time. Important • Using this function slows down the print speed. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time.
Page 189: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Other dev. settings Language selection Firmware update Reset setting Feed settings Web service setup ECO settings Quiet setting System information...
Page 190: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The (asterisk) on the LCD indicates the current setting. Check that printer is turned on.
Page 191: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Printer FAX settings Other dev. settings Language selection Web service setup ECO settings Quiet setting Items for Paper/Printing Print settings Feed settings Items for Maintenance/Management LAN settings Firmware update Reset setting System information...
Page 192: Fax Settings
FAX settings Select this menu from Setup menu. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The printer must be set up depending on your telephone line and use of the faxing function.
Page 193 Note • This setting may not be available depending on the country or region of purchase. • TEL line auto select (China only) If you select ON, the telephone line type is selected automatically. If you select OFF, you can select the telephone line type manually. Setting Telephone Line Type Adv.
Page 194 • Color transmission When faxing color documents using the ADF (Auto Document Feeder), selects whether to convert them into black & white data if the recipient's fax device does not support color faxing. If you select If incompatible, end, the printer does not send color documents when the recipient's fax device does not support color faxing.
Page 195 33600 bps/14400 bps/9600 bps/4800 bps The fax reception start speed will be faster as the value is bigger. Note • The (asterisk) on the LCD indicates the current setting. • Some of settings are not available depending on the country or region of purchase. •...
Page 196 Security control • FAX no. re-entry If you select ON, you can set the printer to send faxes after using the Numeric buttons to enter the number twice. By using this setting, you can avoid the mistransmission of faxes. Preventing Mistransmission of Faxes •...
Page 197: Print Settings
Print settings Select this menu from Device settings in Setup menu. • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 198: Lan Settings
LAN settings Select this menu from Device settings in Setup menu. Wi-Fi Wireless Direct Print LAN details Wi-Fi • Enable/disab. Wi-Fi Enables or disables Wi-Fi. • Wi-Fi setup Selects the setup method for Wi-Fi connection. Note • You can also enter this setting menu by selecting Wi-Fi setup from the Setup menu screen. ◦...
Page 199 • Change name (SSID) Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for Wireless Direct. • Change password Changes the password for Wireless Direct. • Confirm request Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer.
Page 200 Optimize WSD-In Selecting Active allows you to receive the WSD printing data faster. WSD scan from dev. Selecting Active allows you to transfer the scanned data to the computer using WSD. Timeout setting Specifies the timeout length. • Bonjour settings Setting items for LAN using Bonjour for macOS.
Page 201: Other Dev. Settings
Other dev. settings Select this menu from Device settings in Setup menu. • Date/time setting Sets the current date and time. Setting Sender Information Important • If a power failure occurs or you unplug the power cord, the date/time settings will be reset. •...
Page 202 • Key repeat Enables/Disables continuous input by pressing and holding down the button when setting the number of copies, the zoom ratio, etc. • Doc. remov. reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning.
Page 203: Language Selection
Language selection Changes the language for LCD messages and menus. Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / Norwegian / Swedish / Danish / Finnish / Russian / Ukrainian / Polish / Czech / Slovak / Hungarian / Slovene / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Traditional Chinese / Korean / Indonesian / Vietnamese...
Page 204: Firmware Update
Firmware update Select this menu from Device settings in Setup menu. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Important • When you use this function, make sure the printer is connected to the internet. Note •...
Page 205: Reset Setting
Reset setting Select this menu from Device settings in Setup menu. Returns all settings you made to the printer back to the default. However, some data may not be changed, depending on the current usage state of your printer. Important •...
Page 206 3. Press the OK button after deleting all the numbers and the letters.
Page 207: Feed Settings
Feed settings Select this menu from Setup menu. By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 208: Web Service Setup
Web service setup Select this menu from Setup menu. • Connection setup The following setting items are available. ◦ GoogleCloudPrint Registers/Deletes the printer to/from Google Cloud Print. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform settings.
Page 209: Eco Settings
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Turning off Printer Automatically Turning on Printer Automatically Using Two-sided Printing Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of time.
Page 210 Using Two-sided Printing Follow the procedure below to use duplex printing. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select ECO settings and then press the OK button. 4. Select 2-sidedPrintSetting and then press the OK button. 5.
Page 211: Quiet Setting
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting Sender Information Follow the procedure below to perform setting.
Page 212: System Information
System information Select this menu from Setup menu. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number.
Page 213: Specifications
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * LAN Port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 214 * With the Cassette and trays retracted. Weight Approx. 13.0 lb (Approx. 5.9 kg) * With the FINE Cartridges installed. Canon FINE Cartridge Total 1280 nozzles (BK 320 nozzles, C/M/Y each 320 nozzles) ADF capacity A4 or Letter size: max. 20 sheets (20 lb/75 g /m paper), up to 0.08 inch/2 mm...
Page 215 (Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
Page 216 • Recipient (max. 20 destinations) • Group dial (max. 19 destinations) Regular dialing (with Numeric buttons) Automatic redialing Manual redialing (max. 10 destinations) Others Activity report (after every 20 transactions) Sequential broadcasting (max. 21 destinations) Rejected numbers (max. 10 destinations) Err reduction (VoIP) * * For details, see "Err reduction (VoIP)"...
Page 217 XGA 1024 x 768 Other Supported OS iOS, Android, Windows 10 Mobile Some functions may not be available with the supported OS. Refer to the Canon web site for details. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link...
Page 218: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...
Page 219: Supported Media Types
• For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
Page 220 • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
Page 221: Paper Load Limit
Media Name <Model No.> Cassette Paper Output Tray Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 50 sheets Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 40 sheets High Resolution Paper <HR-101N>*1 Approx. 80 sheets Approx. 40 sheets Paper for printing photos: Media Name <Model No.>...
Page 222 *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time.
Page 223: Unsupported Media Types
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 224: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 225: Printing
Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Paper Settings...
Page 226: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing Using a Web Service...
Page 227: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
Page 228: Basic Printing Setup
Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Basic Printing Setup Check that printer is turned on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
Page 229 Important • The print quality selections will differ depending on which print setting you select. 6. Click OK The printer will now print using these settings. Important • When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings.
Page 230 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." To check the current printer settings or to apply the printer settings to the printer driver, display the Quick Setup tab, click Printer Media Information..., and specify the settings in the dialog box that appears.
Page 231: Paper Settings On The Printer Driver And The Printer (Media Type)
Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Paper information registered Media name <Model No.> Media Type in the printer driver on the printer Photo Paper Plus Glossy II <PP-201/PP-301>...
Page 232 Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others...
Page 233: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8.5"x11"...
Page 234: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards...
Page 235: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 236: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
Page 237 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 238: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 239 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider.
Page 240 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
Page 241: Scaled Printing
Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
Page 242 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you execute print, the document will be printed with the specified scale. Important •...
Page 243 Note • Selecting Scaled changes the printable area of the document.
Page 244: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 245 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 246: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. Setting Tiling/Poster Printing 1.
Page 247 4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases.
Page 248 In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. •...
Page 249: Duplex Printing
Duplex Printing You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 2.
Page 250 Use normal-size printing Print without reducing the page. Use reduced printing Reduce the page slightly during printing. 5. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 6.
Page 251 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 5.
Page 252 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assistant Tool. Related Topic...
Page 253: Setting Up Envelope Printing
• If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is selected for Printer Paper Size, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting for Custom Settings in the Canon IJ Printer Assistant Tool.
Page 254 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Page 255: Printing On Postcards
Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki.
Page 256 • If you want to display a guide message when performing postcard printing, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
Page 257: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver)
Page 258: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 259: Opening Printer Driver's Setup Screen
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 260: Canon Ij Status Monitor
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
Page 261 In such cases, take the appropriate action as described.
Page 262: Checking Ink Status From Your Computer
On the Maintenance tab, click View Printer Status. 3. Display Estimated ink levels Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Page 263: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
Page 264 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.
Page 265: Printer Driver Description
Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description...
Page 266: Quick Setup Tab Description
Quick Setup Tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 267 Photo Printing If you select this setting when printing a photo, the photo paper and photo size generally used are set. The Borderless Printing check box is checked automatically. If Orientation and Copies were set from the application software, those settings have priority. Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope.
Page 268 2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
Page 269 Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
Page 270 • If a setting was specified on the application software, it has priority. Printer Media Information... Displays Printer Media Information dialog box. You can check the printer settings and apply the checked settings to the printer driver. Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings).
Page 271 Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings. To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected.
Page 272 Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Registering a Frequently Used Printing Profile...
Page 273: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 274 Draft This setting is appropriate for test printing. Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method.
Page 275 Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.
Page 276 Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values. Select this function when printing a pattern for color adjustment. Pattern Print preferences...
Page 277 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing. Important •...
Page 278: Page Setup Tab Description
Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
Page 279 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page 280 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
Page 281 Print from Last Page Check this check box when you want to print from the last page in order. If you do this, you do not need to sort the pages into their correct order after printing. Uncheck this check box to print your document in normal order, starting from the first page. Collate Check this check box to group together the pages of each copy when you want to print multiple copies.
Page 282 Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
Page 283 Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.
Page 284 or the printing speed may decrease. If these problems occur, checking this check box may resolve the problems. Important • Uncheck this check box under normal circumstances. • This function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box.
Page 285 Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer. Select Recommended under normal circumstances. Important • A large amount of memory may be used for certain settings. Do not change the setting if your computer has a small amount of memory. Print With Specify the FINE cartridge to be used from the installed FINE cartridges.
Page 286 Background Background printing is a function that allows you to print an illustration or a similar object (bitmap) behind the document. Check this check box to print a background and select a title from the list. Select Background... Opens the Background Settings dialog box.
Page 287 Color/Select Color... Shows the current color for the stamp. To select a different color, click Select Color... to open the Color dialog box, and select or create a color you wish to use as a stamp. When Stamp Type is Bitmap File Specifies the name of the bitmap file to be used as the stamp.
Page 288 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Stamps Shows a list of saved stamp titles.
Page 289 Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background. Title Enter the title to save the background image you specified. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Backgrounds Shows a list of registered background titles.
Page 290: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer.
Page 291 Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.
Page 292: Canon Ij Status Monitor Description
Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress.
Page 293 Ink Model Number You can look up the correct FINE cartridge for your printer. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
Page 294 Message in the Option menu and enable this setting. Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window automatically and displays it in front of the other windows when a low ink warning occurs. Start when Windows is Started Automatically starts the Canon IJ Status Monitor when Windows is started.
Page 295: Installing The Mp Drivers
Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers for your model. 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important •...
Page 296: Printing Using Canon Application Software
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...
Page 297: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 298: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Printing from Windows 10 Mobile Device Printing/Scanning with Wireless Direct...
Page 299: Printing/Scanning With Wireless Direct
Printing/Scanning with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the printer directly.
Page 300 The Wireless Direct is enabled and a device can be connected to the printer wirelessly. Note • You can check the following on the Wireless router info screen. Use the button to select an item you want to check and then press the OK button. •...
Page 301 • For more on printing or scanning from a device via Wi-Fi, refer to the device's or application's instruction manual. • You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 302 Change password • Manual setup 1. Select Manual setup and then press the OK button. 2. Enter new password and then press the OK button. • Auto update 1. Select Auto update and then press the OK button. 2. Select Yes and then press the OK button. 3.
Page 303: Paper Settings
Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings for printing. Note •...
Page 304 When you start printing/copying, The size/type of loaded paper is different from the print settings appears on the LCD. When you press the OK button, the screen for selecting the processing method is displayed. Please choose one of the following. Note •...
Page 305 Default Setting for Displaying the Message which Prevents Misprinting • When you print/copy using the operation panel of the printer or when you print from smartphone/tablet: The message which prevents misprinting is enabled by default. To change the setting: Feed settings •...
Page 306: Copying
Copying Reducing/Enlarging Copies Making Copies Basics Two-Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet...
Page 307: Making Copies
Making Copies This section describes the basic procedure to perform standard copying. Check that printer is turned on. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Load original document on platen or in ADF (Auto Document Feeder). 5.
Page 308 Adding the Copying Job (Reserve copy) If you load the original on the platen, you can add the copying job while printing (Reserve copy). The screen like shown below is displayed when you can reserve copy. Load the original on the platen and press the same button (the Color button or the Black button) as the one which you previously pressed.
Page 309: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. In the copy mode, press the Menu/Wireless connect button, use the button to select a setting item, then press the OK button. Use the button to adjust each setting item, then press the OK button.
Page 310 Note • Some of setting items are not available depending on the country or region of purchase. • Media type Select the media type of the loaded paper. • Print quality Select the print quality according to the original. Note •...
Page 311 Note • This setting item is displayed when standard copying is selected. • 2-sided Select whether to perform two-sided copying. Note • This setting item is displayed only when 2-sided copy is selected for Special copy. Two-Sided Copying • Stapling side Select the orientation and the stapling side of the printed paper.
Page 312: Scanning
Scanning Scanning from Computer (macOS) Scanning from Computer (Windows) Scanning from Operation Panel Scanning Using Smartphone/Tablet...
Page 313: Scanning From Computer (Windows)
Scanning from Computer (Windows) Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...
Page 314: Scanning According To Item Type Or Purpose (Ij Scan Utility)
Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files...
Page 315: Ij Scan Utility Features
IJ Scan Utility Features Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos.
Page 316 Note • To set the applications to integrate with, see Settings Dialog Box.
Page 317: Scanning Easily (Auto Scan)
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again.
Page 318: Scanning Documents And Photos
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the Item on the Platen Positioning Originals (Scanning from Computer) 2.
Page 319: Creating/Editing Pdf Files
Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add, delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time. •...
Page 320 5. Click (Scan) on Toolbar. Scanning starts. Note • To open a file saved on the computer, click Open... from the File menu, and then select the file you want to edit. • You can switch the view with the Toolbar buttons. For details, see PDF Edit Screen. 6.
Page 321 When deleting pages: Click the page you want to delete, and then click (Delete Page) on the Toolbar. Note • These buttons appear when two or more pages have been created. 8. Select Save As... in File menu. The Save dialog box appears. 9.
Page 322: Scanning Using Application Software (Scangear)
Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer.
Page 323: What Is Scangear (Scanner Driver)
What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface.
Page 324 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.
Page 325: Starting Scangear (Scanner Driver)
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.
Page 326: Scanning In Basic Mode
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
Page 327 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
Page 328 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
Page 329: Scangear (Scanner Driver) Screens
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab...
Page 330: Basic Mode Tab
Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
Page 331 Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important •...
Page 332 "OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs. Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely.
Page 333 Deleting: Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List. Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note •...
Page 334 Reduce gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes.
Page 335 • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
Page 336 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
Page 337 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...
Page 338: Advanced Mode Tab
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Important...
Page 339 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
Page 340 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
Page 341 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
Page 342 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
Page 343 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
Page 344: General Notes (Scanner Driver)
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
Page 345 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.
Page 346: Scanning Tips
Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen...
Page 347: Positioning Originals (Scanning From Computer)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
Page 348 Important Important • Large items (such as A4 size photos) that cannot be • For the portions in which items cannot be scan- placed away from the edges/arrow (alignment mark) of ned, see Loading Originals. the platen may be saved as PDF files. To save in a for- mat other than PDF, scan by specifying the data format.
Page 349 2. Open document tray (A). 3. Slide the paper guides (B) all the way out. 4. Load document with side to scan facing up in document tray. Insert the document until it stops. 5. Adjust document guide (B) to match width of document. Do not slide the document guide too hard against the document.
Page 350: Network Scan Settings
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. • Windows 10: From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector EX2. • Windows 8.1:...
Page 351 Search charm, then search for "IJ Network Scanner Selector EX2". • Windows 7: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX2 > IJ Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
Page 352 • If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. • Windows 10: From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector EX2. • Windows 8.1: Click IJ Network Scanner Selector EX2 on the Start screen.
Page 353 4. Select your scanner or printer from Scanners and click OK. Select the MAC address of your scanner or printer. Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note •...
Page 354: Scanning Using Smartphone/Tablet
Scanning Using Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link Printing/Scanning with Wireless Direct...
Page 355: Faxing
Faxing Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Sending Faxes from Computer (Windows) Printer Sending Faxes from Computer (Mac OS) Receiving Faxes Other Useful Fax Functions...
Page 356: Preparing For Faxing
Preparing for Faxing Connect the printer to the telephone line and set up the printer before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset.
Page 357: Connecting Telephone Line
Connecting Telephone Line The connection method differs depending on your telephone line. • If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter: Basic Connection (Connecting with General Telephone line) • If you connect the printer to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the printer cannot send/receive faxes.
Page 358 Important • Be sure to connect the telephone line before the printer is turned on. If you connect the telephone line when the printer is turned on, turn the printer off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note •...
Page 359 • Connecting to an Internet Telephone A: Digital Subscriber Line B: xDSL modem (splitter may not be built-in to the modem) C: Broadband router compatible with Internet Telephone D: Computer E: Telephone or answering machine F: WAN (Wide Area Network) port G: LAN (Local Area Network) port H: TEL port I: LINE port...
Page 360 Setting Telephone Line Type • Connecting to an ISDN Line For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.
Page 361: Setting Telephone Line Type
Setting Telephone Line Type Before using your printer, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Important •...
Page 362 7. Press the FAX button to return to the Fax standby screen. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. Check that printer is turned on. 2.
Page 363: Setting Receive Mode
Setting Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note •...
Page 364 About Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode.
Page 365 • Fax only mode Select when not receiving voice calls. Receiving operation: 1. When a fax incomes, the printer will receive the fax automatically. Advanced Settings of Receive Mode You can specify the advanced settings of each receive mode. Note •...
Page 366 Use the button or the Numeric buttons to specify the number of times the external device rings when incoming. • Advanced setting in DRPD You can specify the following setting items. ◦ DRPD: FAX ring pat. Sets the distinctive ring pattern of a call that the printer assumes is a fax call. If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your telephone company.
Page 367 The confirmation screen asking whether to make advanced settings is displayed. 6. Select Yes, then press the OK button. 7. Select DRPD: FAX ring pat., then press the OK button. The DRPD: FAX ring pat. screen is displayed. 8. Select the ring pattern that your telephone company assigned to your fax number, then press the OK button.
Page 368: Setting Sender Information
Setting Sender Information You can set the sender information such as user information and date/time. About Sender Information Setting Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
Page 369 Setting Date and Time This section describes the procedure to set the date and time. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings, then press the OK button. 4.
Page 370 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings, then press the OK button. 4. Select Other dev. settings, then press the OK button. 5. Select DST setting, then press the OK button. 6. Select ON, then press the OK button. To disable summer time, select OFF.
Page 371 9. Use the button to move the cursor under the desired position, use the Numeric buttons to enter the time (in 24-hour format) when summer time ends, then press the OK button. Precede single digits with a zero. 9. Press the FAX button to return to the Fax standby screen. Registering User Information This section describes the procedure to register the user information.
Page 372 3. Press the OK button. Note • You can enter the name up to 24 characters, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 7. Press the FAX button to return to the Fax standby screen.
Page 373: Registering Recipients
Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 (macOS)
Page 374: Registering Recipients Using Operation Panel Of Printer
Registering Recipients Using Operation Panel of Printer Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the printer directory.
Page 375: Registering Fax/Telephone Number Of Recipients
Registering Fax/Telephone Number of Recipients Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed.
Page 376 The fax/telephone number selected from the outgoing call logs is displayed. 2. Check the fax/telephone number, then press the OK button. The fax/telephone number is registered to the printer and the screen to enter the recipient's name is displayed. • From call log (IN) is selected as the registration method: The screen to select the fax/telephone number or the name from the incoming call logs is displayed.
Page 377 If you select a name on From call log (IN) in step 9, the name may be already entered. If you do not change the name, go to step 11. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 11.
Page 378: Registering Recipients In Group Dial
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed.
Page 379 You can choose a recipient with the two methods. The method can be switched by pressing the button. • When Add to group is displayed on the LCD: Use the button to select a recipient's ID number to register to the group dial. •...
Page 380 11. Press the OK button to finalize registration. Note • To register another group, select an unregistered ID number and operate in the same procedure. • To return to the Fax standby screen, press the FAX button. • You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO.
Page 381: Changing Registered Information
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 4.
Page 382 Note • This registration method may not be available depending on the country or region of purchase. ◦ Direct entry is selected as the registration method: The editing screen is displayed. Change the recipient's fax/telephone number, then press the OK button. Note •...
Page 383: Deleting Registered Information
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 4.
Page 384: Printing List Of Registered Destinations
Printing List of Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing. Check that printer is turned on. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4.
Page 385: Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (Windows) About Speed Dial Utility2 Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer.
Page 386: Starting Up Speed Dial Utility2
1. Make sure printer is turned on. 2. Start up Speed Dial Utility2. • For Windows 10, click Start button and select All apps, Canon Utilities, and then Speed Dial Utility2. • For Windows 8.1 or Windows 8, select Speed Dial Utility2 on the Start screen to start Speed Dial Utility2.
Page 387: Speed Dial Utility2 Dialog Box
Speed Dial Utility2 Dialog box The following items are on the Speed Dial Utility2 dialog box. 1. Printer Name: Selects the printer for editing the telephone directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note •...
Page 388 Displays the registered information selected for Setting Item List:. Note • By clicking on the item name, you can sort the display order. 5. Edit.../Select All/Delete Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items. When multiple items on the registered information list are selected, you cannot use the Edit...
Page 389: Saving Registered Telephone Directory On Printer To Your Computer
Saving Registered Telephone Directory on Printer to Your Computer Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/ telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. Start up Speed Dial Utility2.
Page 390: Registering A Fax/Telephone Number Using Speed Dial Utility2
Registering a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to register fax/telephone numbers. Note Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 391 1. Enter group name. 2. Select a code you want to add to group dial, and then click Add >>. Note • You can only add the numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. •...
Page 392: Changing A Fax/Telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 393 2. Add or delete a member to/from group dial. To add a member: Select a code to add to group dial, and then click Add >>. To delete a member: Select a code to delete from group dial, and then click << Delete. 5.
Page 394: Deleting A Fax/Telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 395: Changing Sender Information Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2 Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
Page 396: Registering/Changing Rejected Number Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2 Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
Page 397: Registering Telephone Directory Has Been Saved On Your Computer To Printer
Registering Telephone Directory Has been Saved on Your Computer to Printer You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer. The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and registered to your printer.
Page 398: Sending Faxes Using Operation Panel Of Printer
Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing Busy Number) Setting Items for Sending Faxes...
Page 399: Sending Faxes By Entering Fax/Telephone Number
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.
Page 400 button: By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered. 6. Press the Color button for color transmission, or the Black button for black & white transmission. The printer starts scanning the document. Important •...
Page 401 • Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent documents stored in the printer's memory are lost.
Page 402: Resending Faxes (Redialing Busy Number)
Resending Faxes (Redialing Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the printer will redial the number after a specified interval. Automatic Redialing •...
Page 403 Manual Redialing Follow the procedure below for manual redialing. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. Load documents on platen or in ADF (Auto Document Feeder). 4. Adjust the scan contrast and resolution as necessary. Setting Items for Sending Faxes 5.
Page 404: Setting Items For Sending Faxes
Setting Items for Sending Faxes If you select FAX TX settings after pressing the Menu/Wireless connect button on the Fax standby screen, you can specify the settings of the scan contrast and the scan resolution. Adjust the scan contrast and resolution following the procedure below. 1.
Page 405 Note • When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi). The image quality (compression rate) is determined by which scan resolution is selected, except that Extra fine and Photo provide the same image quality. 7.
Page 406: Sending Faxes From Computer (Windows)
Sending Faxes from Computer (Windows) Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes (Fax Driver)
Page 407: Sending A Fax (Fax Driver)
2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
Page 408 6. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient. The selected recipient is reflected in Recipient in the Send FAX dialog box. Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book.
Page 409 Note • You can also specify Recipient by entering the Recipient Name and Fax Number in Direct Entry in the Send FAX dialog box and then clicking Set as Recipient. • For details on valid characters, see "General Notes (Fax Driver)."...
Page 410: Creating An Address Book (Fax Driver)
Creating an Address Book (Fax Driver) By using the address book, you can send a fax by simply specifying a recipient from it. You can register the recipient's name, fax number and other information in the address book. Registering a recipient (WAB contact) in the address book You can register an individual recipient (Contact) in the address book.
Page 411 4. Select Contact in the New Entry dialog box, then click OK. Note • For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution List. 5. On Name and E-mail tab of Properties dialog box, enter First and Last. The recipient's name will be printed at the top of the fax received by the recipient.
Page 412 6. Enter the fax number on the Home or Work tab, then click OK. An individual recipient (Contact) is registered in the address book. Note • You can also register a recipient by clicking the Add to Address Book... button on the Send FAX dialog box after entering the recipient.
Page 413 Advanced settings, then click OK. 3. From the Start menu, select XXXX (user name), then double-click AppData > Roaming > Canon > MP5 to open the folder. 4. Double-click the ".wab" file. The address book will be reflected in Windows Vista automatically.
Page 414: Edit Or Remove A Recipient From An Address Book (Fax Driver)
Edit or Remove a Recipient from an Address Book (Fax Driver) You can change the recipients' names, fax numbers and other information, or delete recipients registered in the address book. Editing Recipients in an address book Open the print settings dialog box of the fax driver. 2.
Page 415 Removing Recipients from an address book Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. 3. Select the recipient you want to delete from the Address Book dialog box, then click Delete.
Page 416 4. When a confirmation message is displayed, click Yes.
Page 417: Search For A Recipient In An Address Book (Fax Driver)
1. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 2. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
Page 418 5. Enter the name of the recipient you want to search for in Search by Recipient in the Select Recipient from Address Book dialog box. If the entered name is found, the recipient will be displayed in the contact list with its name selected. While the name is selected, click Set as Recipient to enter it as the recipient.
Page 419: Cannot Send Faxes From Computer
Cannot Send Faxes from Computer Is the power turned on? Check 1 You cannot send faxes if the power is turned off. Press the ON button to turn the power on. If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit), reconnecting it turns on the power.
Page 420 Note • For details on how to change the recipients registered in the address book, see "Edit or Remove a Recipient from an Address Book (Fax Driver)." Does an error occur during transmission? Check 6 Check if a message is displayed in the computer screen. If displayed, check the message, then resolve the error.
Page 421: How To Open The Setting Screen Of The Fax Driver
1. Click the Settings charm > Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model name.)
Page 422 1. Click the Settings charm > Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties, then Canon XXX series FAX. (Where "XXX" is the model name.)
Page 423: General Notes (Fax Driver)
• The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that the option is checked.
Page 424: Receiving Faxes
Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception...
Page 425: Receiving Faxes
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed.
Page 426 • If the printer was not able to print a received fax, the printer stores the unprinted fax in its memory (Substitute Reception). Memory Reception When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset.
Page 427 • If the answering mode is turned off on the answering machine, pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset. • If Manual/auto switch of the advanced setting is set to ON, set RX start time to longer than the time before the answering machine starts playing the answering message.
Page 428 • You can change the number of times to ring the telephone with Incoming ring of the advanced setting. When DRPD or Network switch is selected: • When the call is a fax: The telephone will ring when a call incomes. The printer will receive the fax automatically when the fax ring pattern is detected.
Page 429 • For Network switch The name of this service varies depending on the country or region of purchase. This setting may not be also available depending on the country or region of purchase.
Page 430: Changing Paper Settings
Changing Paper Settings This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
Page 431 Note • The (asterisk) on the LCD indicates the current setting. Page size Select the page size from A4, Letter, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. Media type The paper type is set to Plain paper.
Page 432: Memory Reception
Memory Reception If the printer was not able to print the received fax, the received fax is stored in the printer's memory. The FAX Memory lamp is lit and Received in memory is displayed at the Fax standby screen. Important •...
Page 433 Auto print settings ◦ Paper has run out: Load the paper and press the OK button. ◦ A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size in FAX paper settings, and then press the OK button.
Page 434: Other Useful Fax Functions
Other Useful Fax Functions Document Stored in Printer's Memory...
Page 435: Document Stored In Printer's Memory
Document Stored in Printer's Memory If the sending faxes is not complete or the printer was not able to print the received faxes, these faxes are stored in the printer's memory. If an error occurred during a fax transmission, the document is not stored in the printer's memory. In the following cases, the printer is not able to print the received fax and will automatically store the fax in its memory.
Page 436: Printing Document In Printer's Memory
Printing Document in Printer's Memory You can print a specified document in the printer's memory or print all the received documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 437 : Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting. • By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. Specify the document and print it following the procedure below.
Page 438: Deleting Document In Printer's Memory
Deleting Document in Printer's Memory You can delete a specified document in the printer's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number (TX/RX no.). If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 439 • By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. Specify the document and delete it following the procedure below. 1. Select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button.
Page 440: Frequently Asked Questions
Frequently Asked Questions Cannot Find Printer on Network Cannot Find Printer while Using Wi-Fi Network Key (Password) Unknown Network Cannot Print or Connect For other questions about network, click here. Printer Does Not Print Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines Printout Results Are Unsatisfactory Print List of Support Code for Error (Paper Jams)
Page 441 List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Printout Results Are Unsatisfactory Scanning Problems (Windows) Scanning Problems (macOS) Scan Results Are Unsatisfactory (Windows) Scan Results Are Unsatisfactory (macOS) Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly (Network) Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Find Printer while Using Wi-Fi...
Page 442: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wi-Fi Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen Printer Is Not Found by Printer Find Screen of Setup Searching Printer by IP Address or Host Name During Setup...
Page 443 Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows)
Page 444: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems...
Page 445: Cannot Find Printer On Network
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen While using printer: Cannot Find Printer while Using Wi-Fi...
Page 446: Cannot Find Printer On Check Printer Settings Screen During Setup (Windows)
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 447: Power Status
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Checking that Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device.
Page 448: Pc Network Connection
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network.
Page 449 Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings Is printer set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on the printer. If icon is displayed: Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment...
Page 450: Wi-Fi Environment
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment Is the printer connected to the wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. is displayed: •...
Page 451 For details, see the instruction manual supplied with the wireless router or contact the manufacturer. After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If the printer cannot be detected, the printer is not connected to the wireless router.
Page 452 Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information.
Page 453: Security Software Settings
• If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM After setting the security software, redo the network communication setup from the beginning.
Page 454: Wireless Router Settings
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the printer and the wireless router. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Page 455: Cannot Proceed Beyond Printer Connection Screen
Cannot Proceed beyond Printer Connection Screen If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 456 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Perform setup on web page. Note • You can use the Setup CD-ROM to redo setup. • For macOS: 1. Click Next. The screen telling you that installation has not been completed appears. 2.
Page 457: Cannot Find Printer While Using Wi-Fi
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the icon on LCD .
Page 458 Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility.
Page 459 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 460: Network Connection Problems
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings...
Page 461: Printer Suddenly Stopped Working For Some Reason
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Print/Scan/Fax through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 462 Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note •...
Page 463 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 464 If MP Drivers are not installed, install them. (Windows) Check2 Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. Make sure wireless router does not restrict which computers can access it. Check3...
Page 465 For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address.
Page 466: Network Key (Password) Unknown
Network Key (Password) Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
Page 467 Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA. • Using WPA/WPA2 (Windows) The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer.
Page 468: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. • For Windows: Perform setup using the Setup CD-ROM or from the web page. •...
Page 469 If filtering MAC addresses or IP addresses at wireless router, check that MAC Check2 addresses or IP addresses for computer, network device, and printer are registered. If using WPA/WPA2 key or a password, make sure encryption key for Check3 computer, network device, and printer matches key set for wireless router. The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.
Page 470: Other Network Problems
Other Network Problems Checking Network Information Restoring to Factory Defaults...
Page 471: Checking Network Information
Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
Page 472 Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. In Windows 10, right-click Start and select Command Prompt. In Windows 8.1, select Command Prompt from the Start screen.
Page 473 --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information. Printing Network Settings...
Page 474: Restoring To Factory Defaults
Restoring to Factory Defaults Important • For Windows: Initialization erases all network settings on the printer, making printing, scanning, or faxing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, redo setup using the Setup CD-ROM or from the web page.
Page 475: Problems While Printing/Scanning From Smartphone/Tablet
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet...
Page 476: Cannot Print/Scan From Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Wireless Direct Note •...
Page 477 To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility.
Page 478 Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility •...
Page 479 Make sure the printer is not placed too far away from the device. Check6 If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other. Make sure 5 devices are already connected. Check7 Wireless Direct does not allow more than 5 devices to be connected.
Page 480: Printing Problems
Printing Problems Printer Does Not Print Ink Does Not Come Out Paper Does Not Feed Properly/"No Paper" Error Printout Results Are Unsatisfactory...
Page 481: Printer Does Not Print
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
Page 482 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, select Set as Default Printer for a printer to make the one selected by default.
Page 483: Ink Does Not Come Out
Ink Does Not Come Out Make sure of the estimated ink levels in the FINE cartridges. Check1 Replace empty FINE cartridges with new ones. Replacing a FINE Cartridge Is the FINE cartridge installed properly? Check2 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover and remove the FINE cartridges.
Page 484 If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply. •...
Page 485: Paper Does Not Feed Properly/"No Paper" Error
Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, flip through the paper before loading it. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 486 ON. Changing Settings from Operation Panel • To set by using your computer (Windows) 1. Open Canon IJ Printer Assistant Tool. Maintenance Tab Description 2. Select Select Printer... and select printer you are using from pulldown menu and select 3.
Page 487 If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 488: Printout Results Are Unsatisfactory
Basic Printing Setup • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY Check the settings on Canon PRINT Inkjet/SELPHY. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Make sure appropriate print quality is selected (see list above). Check2 Select a print quality suited to the paper and to what you are printing.
Page 489 Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors If Printed Paper Has Been Discolored Colors may fade with time if the printed paper is left for a long period of time. After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and store or display indoors at room temperature and normal humidity.
Page 490: Printouts Are Blank/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks Or Lines
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong...
Page 491 White Streaks Appear Check paper and print quality settings. Check1 Printout Results Are Unsatisfactory Make sure of the estimated ink levels in the FINE cartridges. Check2 Replace empty FINE cartridges with new ones. Replacing a FINE Cartridge Are the print head nozzles clogged? Check3 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
Page 492 Is the FINE cartridge installed properly? Check5 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover and remove the FINE cartridges. Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place. After confirming that the FINE cartridge is installed properly, close the paper output cover.
Page 493 Is copy source a printed paper by printer? Check8 If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original. Print from the printer directly, or reprint from the computer if you can reprint from it.
Page 494: Colors Are Unclear
Colors Are Unclear Are the print head nozzles clogged? Check1 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
Page 495 After confirming that the FINE cartridge is installed properly, close the paper output cover. Note • Printed colors may not match screen colors due to basic differences in the methods used to produce colors. Color control settings and environmental differences can also affect how colors appear on the screen.
Page 496: Lines Are Misaligned/Distorted
Lines Are Misaligned/Distorted Perform print head alignment. Check1 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer.
Page 497: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Printout Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
Page 498 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
Page 499 2. Open Canon IJ Printer Assistant Tool. Maintenance Tab Description 3. Select Select Printer... and select printer you are using from pulldown menu and select 4. Select Custom Settings. 5. Select Prevent paper abrasion check box and click OK. ◦ For macOS: Adjust the setting to prevent paper abrasion from Remote UI.
Page 500 This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Maintenance Tab Description 3. Select Select Printer... and select printer you are using from pulldown menu and select 4.
Page 501: Vertical Line Next To Image
Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note •...
Page 502: Scanning Problems (Windows)
Scanning Problems (Windows) Scanning Problems...
Page 503: Scanning Problems
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...
Page 504: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 505: Scangear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...
Page 506: Faxing Problems
Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received...
Page 507: Problems Sending Faxes
Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax...
Page 508: Cannot Send A Fax
Cannot Send a Fax Is power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on the power automatically.
Page 509 Fax settings Is Dial tone detect set to ON? Check6 Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings. Fax settings Is fax number registered correctly in printer's directory? Check7 Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory, and then send the document again.
Page 510 If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter.
Page 511: Errors Often Occur When Send A Fax
Errors Often Occur When Send a Fax Check telephone line condition or connection. Check If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting Reduce for Err reduction (VoIP) on Adv. FAX settings under Fax settings. For details, see Err reduction (VoIP).
Page 512: Problems Receiving Faxes
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax...
Page 513: Cannot Receive A Fax, Cannot Print A Fax
Cannot Receive a Fax, Cannot Print a Fax Is power turned on? Check1 • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on the power automatically.
Page 514 Reconnect it to the telephone line jack. Connecting Telephone Line Is paper loaded? Check5 If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory Reception). Load paper, and then press the OK button. Is a different size of paper from that specified by Page size in FAX paper Check6 settings loaded?
Page 515 Are there setting items set Reject in Caller rejection? Check10 If you select Reject for any setting items in Caller rejection in Security control under Fax settings, the printer rejects calls for setting item selected Reject. For details, refer to Using Caller ID Service to Reject Calls.
Page 516: Telephone Problems
Telephone Problems Cannot Dial Telephone Disconnects During a Call...
Page 517: Cannot Dial
Cannot Dial Is telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Connecting Telephone Line Is telephone line type of printer or external device set correctly? Check2 Check the telephone line type setting and change it as necessary. Setting Telephone Line Type...
Page 518: Telephone Disconnects During A Call
Telephone Disconnects During a Call Is telephone line cable or telephone (or a peripheral device such as an external Check telephone, an answering device, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering device, or a computer modem) are connected correctly.
Page 519: Poor Quality Fax Received
Poor Quality Fax Received Check scan settings of sender's fax device. Check1 Ask the sender to adjust the scan settings of the fax device. Is ECM RX set to OFF? Check2 Select ON for ECM RX in Adv. communication in Adv. FAX settings under Fax settings. If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Page 520: Mechanical Problems
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD...
Page 521: Printer Does Not Turn On
Make sure power plug is securely connected to printer, and then turn on again. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 522: Printer Turns Off Unexpectedly Or Repeatedly
The setting to shut off the power automatically is disabled. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
Page 523 The setting to shut off the power automatically is disabled. Note • Refer to below to disable the setting from ScanGear (scanner driver). Scanner Tab...
Page 524: Usb Connection Problems
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed.
Page 525: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Important • Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable.
Page 526: Wrong Language Appears In Lcd
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press Setup button and wait a little. 2. Press button twice and press OK button. 3. Press button 3 times and press OK button. 4. Use button to select language for LCD and press OK button.
Page 527: Installation And Download Problems
Installation and Download Problems Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows)
Page 528: Failed To Mp Drivers Installation (Windows)
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 529 MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you...
Page 530: Updating Mp Drivers In Network Environment (Windows)
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. Download the latest MP Drivers for your model on the download page of the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded.
Page 531: Errors And Messages
Errors and Messages An Error Occurs Message (Support Code) Appears...
Page 532: An Error Occurs
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message appears on the computer, or an error code appears on the printer. For some errors, a support code (error number) appears on the computer screen.
Page 533: Message (Support Code) Appears
Message (Support Code) Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error.
Page 534 If you use the printer over a LAN, make sure the printer is correctly set up for network use. Make sure MP Drivers are installed correctly. Check3 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website.
Page 535 • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name"...
Page 536: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and on the computer screen and take the appropriate action in response.
Page 537 • 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • 9000 to 9ZZZ 9500 For paper jam support codes, see also List of Support Code for Error (Paper...
Page 538: List Of Support Code For Error (Paper Jams)
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: ◦...
Page 539 1300 Cause Paper is jammed in the paper output slot. What to Do If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory.
Page 540 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 541 1303 Cause Paper is jammed in the transport unit. What to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer •...
Page 542 1304 Cause Paper is jammed when performing automatic duplex printing. What to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer •...
Page 543: Paper Is Jammed Inside Printer
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the printer, remove the paper following the procedure below.
Page 544 If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the far right or left, whichever makes it easier to remove the paper. When moving the FINE cartridge holder, hold the top of the FINE cartridge holder and slide it slowly to the far right or left.
Page 545 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 546: Removing Jammed Paper From Rear Side
Removing Jammed Paper from Rear Side Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer.
Page 547 6. Slowly pull out paper. When you pull the jammed paper, support the printer with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.
Page 548 • After you close the transport unit cover, take back the printer in original position at once. 8. Plug printer back in and turn printer back on. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 549 1003 Cause Printer is out of paper, or paper does not feed. What to Do Close the paper output tray, pull the cassette out, and then load the paper. Loading Paper When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
Page 550 1200 Cause Paper output cover is open. What to Do Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
Page 551 1203 Cause Paper output cover is opened during printing. What to Do If paper remains inside the printer, slowly pull out the paper with both hands and close the paper output cover. Press the printer's OK button to resolve the error. The printer ejects one blank sheet of paper and resumes printing from the next paper.
Page 552 1250 Cause Paper output tray is closed. What to Do Open the paper output tray to resume printing.
Page 553 FINE cartridge is not installed. What to Do Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 554 If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new one. If this still does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 555 1485 Cause Appropriate ink cartridge is not installed. What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button.
Page 556 FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 557 If you want to continue printing without this function, press the printer's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 558 1688 Cause The ink has run out. What to Do Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the printer's Stop button for at least 5 seconds with the ink cartridge installed.
Page 559: 559
168A Cause FINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed. What to Do Retract the output tray extension and the paper output support, open the paper output cover, and then remove the FINE cartridges. Make sure the FINE cartridge compatible with the printer is installed.
Page 560 FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 561 2110 Cause Paper settings for printing or copying do not match cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Page 562 For example, if the print or copy paper setting is A5, and cassette paper information is set to A4, change the paper in the cassette to A5 paper and proceed with printing or copying. Once you have inserted the cassette after changing the paper, the screen for setting cassette paper information appears.
Page 563 2900 Cause Scanning print head alignment sheet failed. What to Do Press the printer's OK button and check the following. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen. • Make sure the platen and the print head alignment sheet are not dirty. •...
Page 564 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
Page 565 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 566 Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 567 Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 568 Push up the FINE cartridge until it clicks into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to FINE cartridge holder motion, be careful not to touch clear film (A).
Page 569 Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 570: 5B02
5B02 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
Page 571 Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.

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