Why Does My Phone Fail To Install An App - Huawei Honor 7 Faq

15.2.8 Why does my phone fail to install an app?

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15.2.9 How do I install or move applications to the microSD card?
By default, third-party applications are installed to your phone's internal storage. The default
installation location can't be changed. However, you can move some third-party applications
to the microSD card on certain phone models.
After you move an application to the microSD card, if you uninstall, remove, or format the
microSD card, the application will be unavailable.
Go to the Settings screen, touch Manage apps, touch the application you want to move, and
touch Move to SD card.
15.2.10 What can I do if an application close unexpectedly?
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15.2.11 How do I close background apps?
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15.2.12 Can I use Google applications in China?
Google applications are not available in China Mainland.
15.2.13 Can I use an online bank client on my phone?
You can only install the online bank client that is developed on Android platform.
Check the help document that comes with the client or contact the bank service center for
supported Android versions.
To check your phone's Android version, go to the Settings screen and touch About phone.
Your phone supports third-party apps in APK format only. Make sure the app you are
trying to download is in this format.
If the app is not from the app center, you need to set the phone to trust the app source
and then install the app. Go to Settings > Security. Touch Unknown sources. Then,
install the app again.
The third-party app may not be compatible with your phone. Try using similar apps.
You phone memory may be insufficient. To free up your phone memory: Go to Phone
Manager, touch Phone accelerator or Storage cleaner, and follow the onscreen
instructions to clean your phone.
Some third-party applications may not be compatible with your phone. You can try
replacing them with similar applications.
If the problem persists, restart your phone or back up important data and restore your
phone to its factory settings.
Huawei releases updates at its official website from time to time. For better user
experience, go to Huawei's official website to download and install updates for your
phone model or use the online update feature to update your phone.
On the Settings screen, touch Manage apps. Select the apps and touch Force stop to
close the apps according to the onscreen instructions.
If your phone is installed with Phone Manager, close the apps using Phone Manager.
On Phone Manager screen, touch Phone accelerator, and close the background apps at
the touch of a button.
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