What Can I Do If I Can't Send Or Receive Multimedia Messages - Huawei Honor 7 Faq

9.31 What can I do if I can't send or receive multimedia
messages?
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9.32 Is there any restriction on the size, format, or
resolution of the file to be attached to a multimedia
message?
If an audio or video file exceeds the maximum size (generally 300 KB) allowed by your
service provider, it can't be attached to a multimedia message. If a picture is too large, it will
be automatically compressed before being attached to a message. As a result, the resolution of
the picture attached to the message decreases.
9.33 Where are the multimedia message attachments
saved?
By default, after you receive a multimedia message, the attachment is automatically saved to
the data folder, which is invisible to you.
You can save the attachment to the Download folder in the phone's internal storage or
microSD card.
9.34 How do I configure email settings?
Adding an email account
Log in to the email account. An email account can be configured automatically or manually.
To manually set an email account:
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The figures are for your reference only. The actual screens may vary.
The network condition or signal reception is poor. Try later.
The network is busy to process the sent multimedia messages. Try later.
The number of the recipient is incorrect. Correct the number and try again.
The size of the multimedia message exceeds 300 KB. Delete certain content and try
again.
Your phone does not have sufficient balance. Top up your phone and try again.
The phone memory is insufficient. Delete some files from your phone to free up at least
300 KB memory.
On the Account setup screen, enter your email account name and password.
Touch Manual setup.
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