Huawei Honor 7 Faq page 28

16.8 How do I update my phone? ................................................................................................................................... 285
16.9 What data will be erased if I restore my phone to its factory settings? ................................................................... 286
16.10 How do I acquire the latest software update package? ......................................................................................... 286
16.11 What data will be erased after my phone is updated? ........................................................................................... 286
16.12 How can I back up and restore my phone data?.................................................................................................... 286
16.13 How do I back up data to a microSD card? .......................................................................................................... 286
16.14 How do I back up contacts to a microSD card? .................................................................................................... 287
16.15 Why doesn't my phone receive the OTA update notification? .............................................................................. 288
16.16 How do I set my phone to automatically check and perform updates? ................................................................. 289
17 Fingerprint identification ...................................................................................................... 290
17.1 Does my phone support fingerprint identification? ................................................................................................ 290
17.2 What can fingerprint identification do? .................................................................................................................. 290
17.3 How do I set fingerprint touches? ........................................................................................................................... 290
17.4 Why can't I answer calls using my fingerprint? ...................................................................................................... 290
17.5 Why can't I answer calls, take photos, or stop alarms using my fingerprint? ......................................................... 291
17.6 How do I set fingerprint unlock? ............................................................................................................................ 291
17.6.1 Why do I have to set an unlock password before I enroll my fingerprint? .......................................................... 291
17.7 How do I set to access the safe using my fingerprint? ............................................................................................ 291
17.8 How do I set to access App lock using my fingerprint? .......................................................................................... 291
17.9 How many fingerprints can I record? ..................................................................................................................... 292
17.10 A fingerprint is clearly not in the fingerprint list. When I am recording this fingerprint, why does the system
display a message indicating that the fingerprint already exists? Why does this problem persist even after I clear the
fingerprint list? ............................................................................................................................................................... 292
17.11 My phone vibrates if fingerprint unlock fails. Can I disable this feature? ............................................................ 292
17.12 Are there any restrictions on the times of failed fingerprint unlock? .................................................................... 292
17.12.1 Why does the fingerprint unlock feature frequently fail to work properly? ....................................................... 292
17.12.2 Why does it takes a long time to unlock the screen after my phone has been used for a certain period? .......... 293
17.12.3 Why does my phone fail to read my fingerprint?............................................................................................... 293
17.12.4 What can I do to successfully unlock the screen even if my fingers are dry? .................................................... 294
17.12.5 What can I do to successfully unlock the screen even if my fingers are wet or easy to sweat? ......................... 294
17.12.6 Why do people whose fingerprint patterns are shallow often fail to unlock the screen using the fingerprint? .. 294
17.12.7 Why does the fingerprint sensor often fail to recognize my fingerprint and respond slowly when I'm unlocking
the screen? ...................................................................................................................................................................... 294
17.12.8 Why does my phone read my fingerprint slowly in winter or when the weather is dry? ................................... 295
17.12.9 Why can I unlock the screen using multiple fingerprints? ................................................................................. 295
17.12.10 Why can I unlock the screen using multiple fingerprints? ............................................................................... 295
17.12.11 Why can't I unlock my phone using my fingerprint until I restart my phone? ................................................. 295
17.12.12 Why can't I unlock the screen using my fingerprint? Why can't I find the fingerprint option under Settings? 295
17.12.13 Why can't I unlock the screen using my fingerprint after my phone is connected to a charger of another brand?
........................................................................................................................................................................................ 296
17.12.14 Why can I unlock my screen even if my finger is not perfectly aligned with the fingerprint sensor? ............. 296
17.12.15 Will my fingerprint information be disclosed? ................................................................................................ 296