What Can I Do If The Sound From The Headset Is Abnormal - Huawei Honor 7 Faq

3.23 What can I do if the sound from the headset is
abnormal?
1. After you have connected the headset to your phone, rotate the headset to remove the oxide
layer on the headset jack.
2. Use the headset provided with your phone for the optimal sound experience. Non-standard
headsets may cause abnormal sounds.
3.24 What can I do if the other party can't hear my voice
when I am making a phone call using my headset?
1. Check whether you are using the headset produced by Huawei (with the insulation design).
Headsets that are not produced by Huawei may cause microphone short circuit, so the
microphone is muted, or the microphone may be mistakenly detected as a three-pole headset,
resulting in microphone failure. In this case, you may have to reinsert the headset. It is
recommended that you use the headset produced by Huawei.
2. If you are using a headset produced by Huawei, make sure you have properly inserted the
headset.
3. If the problem persists, take your headset to a maintenance outlet for check.
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