Why Does My Phone Fail To Access The Internet After It Is Connected To The Public Wi-Fi Network - Huawei P8 Faq

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1.33 Why does my phone fail to access the Internet after it
is connected to the public Wi-Fi network?
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1.34 Why does my phone fail to access the Internet after it
is connected to a private Wi-Fi hotspot?
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1.35 Why does the network speed become slow after my
phone is connected to a Wi-Fi hotspot?
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1.36 Why does the Wi-Fi speed become slow after I
connect my phone to a Bluetooth headset or a speaker?
Both Bluetooth and the Wi-Fi modules work at the 2.4 GHz frequency band. Therefore,
interference is generated between them. You can remain one connection at a time. If you need
to use Wi-Fi to transmit heavy traffic, for example, watching an online video, you can disable
Bluetooth.
Check whether multiple routers in your home are cascaded. If yes, correctly configure
the cascading network.
If the problem is not caused by the above reasons, restart your phone or the router.
In the public areas such as KFC, Starbucks, railway station, or airport, you can find a
place with fewer users to try again.
In the public areas such as hotels and restaurants, check whether the hotspots are
available with the hotel and restaurant staff. If yes, restart your phone.
When another device serves as a hotspot and your phone fails to access to the Internet,
you can check whether the device serving as the hotspot can successfully access the
Internet or whether other phones can successfully access the Internet.
Set the Wi-Fi channel to channel 11 to avoid interference from other devices.
If the problem persists, restart your phone or the device serving as the hotspot.
Check whether other devices are using the network at the same time, for example, using
Huawei MediaQ to watch TV or using the laptop to download movies. If yes, properly
arrange the network resources.
Test the Wi-Fi rate using the SpeedTest software.
Use your phone near the router. Otherwise, the retransmission of lost packets decreases
the network speed.
Don't touch the top part of the phone, especially the Wi-Fi antenna part near the volume
buttons.
Make sure your phone's protective cover is made of plastics or leather instead of metal,
because the metallic protective cover blocks your phone's antenna signals.