Why Is The Touchscreen Slow Or Unresponsive During Normal Use - Huawei Honor 7 Faq

Your phone will be updated and restored to its factory settings.
If your phone can't be updated, contact Huawei technical support or take your phone to an
authorized Huawei service center.
11.19 Why is the touchscreen slow or unresponsive during
normal use?
1.
2.
11.19.2 Why is the touchscreen slow or unresponsive when I use
magnification gestures?
After Magnification gestures is enabled, you can touch the screen for three times
consecutively to zoom in or out. However, this function may not apply to your personal habits,
making you think that the screen is unresponsive.
To disable Magnification gestures, go to Settings > Accessibility > Magnification gestures
and touch the switch to turn it off.
− Power off your phone, and use a USB OTG cable to connect your phone to the USB
flash drive.
− Then, simultaneously press and hold the power, volume up, and volume down buttons
to enter updating mode.
To purchase a USB OTG cable, contact your device vendor.
Check whether there is a screen protective film attached. Some screen protective films
affect the touchscreen function when they are badly scratched.
Opening a large app or lots of background apps may temporarily cause the phone to
freeze, making the touchscreen unresponsive.
Wait patiently or clean up background apps and then check whether the touchscreen has
returned to normal.
Close the background apps that you do not need: go to Settings, touch Manage apps and
select the apps that you wish to close. Then touch Force stop and close the app
according to the onscreen instructions.
The figures are for your reference only. The actual screens may vary.
If your phone features Phone Manager, you can use it to close apps: open Phone
Manager, touch Phone accelerator and close all background apps at the touch of a
button.
If the problem persists, contact Huawei technical support or take your phone to an
authorized Huawei service center.
190