Why Do Bluetooth Calls Have The Intermittent, Noise, And Echo Problems - Huawei Honor 7 Faq

1.54 Why do Bluetooth calls have the intermittent, noise,
and echo problems?
1.
2.
3.
4.
5.
1.55 Why does interruption or noise occur during calls or
music playback over Bluetooth?
Check whether this problem occurs in all scenarios. If so, this problem may be caused by
Bluetooth incompatibility. Check whether this problem occurs in other phones.
If this problem only occurs in certain scenarios, such as when your phone is placed in your
pocket, in your bag, on a table, or in your hand, it is because your phone's antenna is blocked.
Your phone's Bluetooth antenna is installed in the upper part of your phone. If it's blocked or
interfered, the communication signal will become weak. Therefore, make sure your hand does
not touch the antenna spot on your phone.
Please try not to block the antenna on the back of your phone. Avoid placing your phone with
its back attached to your body or a metallic table top.
If your Bluetooth headset is far away from the mobile phone or there is a wall between the
headset and the phone, the signal will become weak.
Make sure your phone's protective cover is made of plastics or leather instead of metal,
because the metallic protective cover blocks your phone's antenna signals.
Check whether you are using a Wi-Fi network for downloads at the same time.
1.56 Does my phone support displaying the remaining battery
level on the Bluetooth headset?
Yes. However, to ensure correct remaining battery level display, the Bluetooth headset must
support this function too. For example, the honor whistle supports remaining battery level
display.
If the Bluetooth headset can't properly display the remaining battery level, check whether it
supports such a function.
The Bluetooth may have a compatibility problem. You can connect the Bluetooth device
to another phone to check whether such a problem occurs.
Check whether the Wi-Fi of the phone is enabled. Check whether the voice conditions
can be improved after you disable the Wi-Fi.
Upgrade your phone to the latest firmware version.
Search the reference solution on the Internet.
If the problem persists, provide the information such as headset model, application
scenario, and software version to Huawei after-sales service hotline.
15