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Chapter 5 - Monitoring an On Going Conference
Participant/Chairperson Operations via DTMF
Codes
5-112
During an On Going conference the chairperson and participants can perform
various operations using the touch-tone signals (DTMF codes).
•
Participants can perform various operations using DTMF codes only if an IVR
Service is assigned to the conference.
•
The DTMF codes and the permission to use them can be modified for
individual IVR Services.
Table 5-16 details is a list of operations that may be performed during an On
Going conference
Table 5-16: Operations performed during a conference using DTMF codes
DTMF Function
Request private assistance - To request private
assistance press: star, zero.
Request assistance for conference - To
request operator's assistance for the conference,
press: zero, zero.
Mute my line - To mute your line press: star, six.
Unmute my line - To unmute your line press:
pound, six.
Lock Conference - To lock the conference to
dial-in participants, press: star, seven, zero.
Unlock Conference - To unlock the conference,
press: pound, seven, zero.
Secure Conference - To switch the conference
to secure mode, press: star, seven, one.
Unsecure Conference - To cancel the secure
mode, press: pound seven one.
Increase my broadcasting volume - To
increase your volume, press: star, nine.
Decrease my broadcasting volume - To
decrease your volume, press: pound, nine.
DTMF
Permission
Code
*0
Everyone
00
Chairperson
*6
Everyone
#6
Everyone
*70
Chairperson
#70
Chairperson
*71
Chairperson
#71
Chairperson
*9
Everyone
#9
Everyone
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