Keysight 9000 Series Service Manual page 78

Chapter 4: Troubleshooting
Before You Contact Keysight
Before You Contact Keysight
If you have read this Troubleshooting chapter and have unresolved questions about troubleshooting the
oscilloscope, be ready to provide system information such as the current software version and installed
options. This information will be useful when you contact Keysight Technologies.
To find and save system information, follow these steps:
Select Help > About Infiniium.
1
A dialog box similar to the one in figure 7 appears.
Figure 7
Click Copy to Clipboard.
2
Bring up a text editor, such as Notepad, and paste the copied information into the editor.
3
Save the text editor file.
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