Performing A Semi-Consultative Transfer - AudioCodes 405HD User Manual

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Enter Hilary's number and then press the now-available Trans softkey; Hilary's phone rings

and Hilary answers.

Press the Trans. Softkey; Hilary is connected to Steve and your screen returns to idle mode.

8.6.3

Performing a Semi-Consultative Transfer

Instead of consulting extensively with the destination party after they answer, you can transfer the

call when they say hello. Semi-consultative transfer allows you to identify the voice of the

destination party before transferring the call to them, without asking them whether they agree to

take the call or not.

Note:

The feature is by default disabled. For the feature to be available, your enterprise

network administrator must enable it on the phone. See the Administrator's Manual for details.



To perform a semi-consultative transfer:

Steve asks you - Hilary - to transfer him to Donald. Press the

and select the Consultation transfer option.

Enter Donald's number and press the now-enabled Dial softkey.

Before Donald answers, press the Trans softkey; Donald is connected with Steve.

Note:

If your network administrator has not enabled the feature, the Trans softkey will not be

displayed.

Version 3.0.1

8. Performing Advanced Operations

405HD IP Phone for Microsoft Skype for Business

softkey, as shown above,

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