Viewing And Playing Voicemail Messages; Sending An Incoming Call Directly To Voicemail - AudioCodes 405HD User Manual

8.16

Viewing and Playing Voicemail Messages

New messages will be in your voicemail box if:
The Ring LED on the front of the phone is permanently lit blue (see

An envelope icon is displayed in the phone's screen.
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A stutter dial tone is heard when you pick up the handset.
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To view a list of your voicemail messages:
1. Press the voicemail key:
2. Press the All softkey and wait for the list to update.
3. Scroll to select from the list which message to Play, Call or Delete.
Note:
For this feature to function:
• Your network administrator must enable private voicemail for you.
You must sign in to the phone with your username and password. If you signed in with
your PIN code, voicemail will be unavailable and you'll see the message Your account is
not configured for Exchange Unified Messaging.
• Features like this, activated from Microsoft's Exchange Server, are only available after
signing in to the phone with username and password.
• By default, the phone skips PIN code authentication and allows users direct access to
voicemail. The network administrators can secure user access to voicemail with PIN code
authentication so that when the user presses the voicemail key, they're prompted to enter
their PIN code. See the Administrator's Manual for details.
When you have at least one new message in your voicemail box, you can listen to it.

8.16.1 Sending an Incoming Call Directly to Voicemail

If a time constraint, for example, prevents you from answering an incoming call, you can sent it
directly to voicemail.
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To send an incoming call directly to voicemail:
Press the To VM softkey displayed when the phone rings.
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User's Manual
405HD IP Phone for Microsoft Skype for Business
100
Figure 2-1, label 1).
Document #: LTRT-12044