HP Integrity BL860C i4 User's & Service Manual page 88

Step Condition
3a Blade health LED is off and iLO 3 LED is
flashing amber or off.
3b Blade health LED is flashing amber or red
and iLO 3 MP is running.
4a Cannot see iLO 3 MP prompt on system
console -- blade server power is on. iLO 3
MP heartbeat LED is flashing green.
4b Cannot see UEFI menu on system
console. iLO 3 MP is running.
88 Troubleshooting
Action
A fatal fault has been detected and logged while
booting or running system firmware (SFW or iLO
3 firmware).
1. Cannot access the iLO 3 MP at this time.
2. Must reseat or replace the server blade. This
issue is fixed when the iLO 3 MP logs can be
read and both front panel health LED and server
power LED states show: Flashing green or steady
green, and steady green, respectively.
A fatal error has been detected and logged while
booting or running system firmware. Examine the
iLO 3 MP logs for events related to switched DC
power or cooling fans or configuration. This issue
is fixed when both front panel health LED and
server power LED states show: Flashing green or
steady green, and steady green, respectively.
Nothing can be logged for this condition. The
blade health LED state indicates that the server
blade is either booting or running system FW, or
booting or running OS.
1. Check the MP LAN connection. If the
connection is functioning, check the serial
console connection.
2. Look for loose, damaged, or disconnected
signal cables between the system console
device, and serial port connector on the front
panel.
3. Be sure that the RS232C configuration
matches between the server blade and the local
console (see Troubleshooting the server
interface (system console) on page 107 for
more details).
4. As a last resort, replace the server blade. This
issue is fixed when the iLO 3 MP menu appears
on the system console.
1. Examine the iLO 3 MP logs for entries related
to processors, processor power modules, and
shared memory, and core I/O devices (see
Errors and error logs on page 103 for more
details).
2. Check the console POST message to use if
any unusual messages are reported.
3. As a last resort, replace the server blade. This
issue is fixed when the UEFI menu appears on
the system console.
Table Continued