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Error Code
(Cutting
Error Messages (DesignNCut Manager)
Machine)
Failed to load the captured image.
E549
Use an image that is captured a whole mat
without zooming in.
Failed to load the captured image.
E550
Use an image that captured a whole mat
without zooming in.
Failed to load the captured image.
E551
Use an image that is captured on a flat mat.
E552
Failed to load the captured image.
E553
Failed to save the captured image.
62
Causes / Solutions
The photo is too small.
Take the photo without zooming and so the entire mat
completely fills the camera screen.
Possible Cause 1: There is a reflection on the mat
scanning marks (dots) in the part of the mat that is inserted,
causing the marks not to appear in the photo.
Solution 1: Take the photo so there is no reflection.
Possible Cause 2: An object outside of the mat appears in
the photo.
Solution 2: Take the photo so no objects appear outside of
the mat.
Possible Cause 3: The dotted marks on the part of the mat
that is inserted are dirty.
Solution 3: Clean the mat scanning marks (dots) and their
surrounding areas. If the mat is still not recognized, replace
it with a new one.
The mat is at an angle.
Hold the camera level when taking the photo.
The selected photo cannot be used.
Select an image photographed under the specified
conditions.
The camera may be set so that photographed images are
not saved. Check the camera's settings.
If the camera settings are correct, delete some
unnecessary files since there may be no space available.
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