Dascom DST-85 User Manual
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Dascom DST-85 User Manual

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DST-85 Card Printer

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Summary of Contents for Dascom DST-85

  • Page 1 User Manual DST-85 Card Printer...
  • Page 2 The device and power supply must all times be easily accessible. • Never carry out maintenance or repair work yourself. Always contact a Dascom qualified service technician. Keep this user guide in a place which is easily accessible at all times.
  • Page 3 Dascom DST-85 User Guide V1.0 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen. • Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein. • Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker.
  • Page 4 Dascom DST-85 User Guide V1.0 Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service. • Le dispositif et la prise principale doivent toujours être accessibles facilement. • Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié.
  • Page 5 Dascom DST-85 User Guide V1.0 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni. • Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili. • Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato.
  • Page 6 Dascom DST-85 User Guide V1.0 Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio. El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil • acceder a ellos.
  • Page 7 Dascom DST-85 User Guide V1.0 Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера. • Устройство и розетка должны быть всегда легко доступна. • Не выполняйте технические работы и ремонт техники самостоятельно, но...
  • Page 8 Dascom DST-85 User Guide V1.0 Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora. A impressora e a tomada devem ser facilmente em todos os momentos acessíveis. • • Consulte sempre um técnico qualificado para executar uma reparação .
  • Page 9 Dascom DST-85 User Guide V1.0 Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun. Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir. • Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her •...
  • Page 10 Dascom DST-85 User Guide V1.0 TRADEMARK ACKNOWLEDGEMENTS “Windows”, “Windows 7”, ”Windows 8”, “Windows 10”, “Windows XP” and “Windows Vista” are trademarks of Microsoft Corporation. All other product names and company names appearing in this manual are the registered trademarks or trademarks of their respective holders.
  • Page 11 Dascom DST-85 User Guide V1.0 About This Manual This manual provides information that describes the basic operation, enabling safe and correct procedures to the operators of DST-85 Card Printer.
  • Page 12 Dascom DST-85 User Guide V1.0 Symbol Description The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. CAUTION: Provides information that must be observed to prevent damage to the equipment or loss of data.

  • Page 13: Table Of Contents

    Dascom DST-85 User Guide V1.0 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ..........................1 1.1 Unpacking ................1 1.2 Operating the Printer Safely ..............4 1.3 Printer Components ............... 7 1.3.1 Component and function ..........................7 1.3.2 Control Panel..............................9 1.4 Attaching Power ................. 10 1.5 Connecting to an Ethernet Switch or Router via Ethernet port ........
  • Page 14 5.3.2 Clear Jammed Card ............................72 5.3.3 Change the Print Head ........................... 72 5.4 Technical support ................ 73 5.4.1 DASCOM partner network ..........................73 5.4.2 More information ............................73 CHAPTER 6 SPECIFICATION ..........................75 APPENDIX I DASCOM REPRESENTATIVES ......................77...

  • Page 15: Chapter 1 Introduction

    User Guide V1.0 CHAPTER 1 INTRODUCTION Thank you for choosing Dascom DST-85 card printer. This printer support real-time card making for bank cards, instant access, and query functions. You can print high-quality cards of different colors and styles with this printer. The printer should use the consumables and accessories provided by Dascom. For more details, please visit our website WWW.DASCOM.COM.
  • Page 16 Dascom DST-85 User Guide V1.0 The package contents vary with different customized order requirements.
  • Page 17 Dascom DST-85 User Guide V1.0 Package Contents: Printer 1 unit Power cord 1 piece AC adapter 1 piece Standard 2 piece Graphic Installation Guide 1 piece Card 25 piece...

  • Page 18: Operating The Printer Safely

    Dascom DST-85 User Guide V1.0 1.2 Operating the Printer Safely The following precautions must be observed to assure safe operation of your printer. Do not do anything that is not described in this manual. Doing so could cause an unexpected failure. The manufacturer is not responsible for any problems caused by incorrect operation of the printer.
  • Page 19 Dascom DST-85 User Guide V1.0 connection of a ground wire is permitted.) Telephone line ground wires or lightning conductors (danger of high current flow in the event of a lightning strike.) Be sure to turn off power and unplug the plug from electrical outlet before moving the printer.
  • Page 20 Dascom DST-85 User Guide V1.0 Under the following conditions images on cards may deteriorate or cards may warp after printing: • The surface of the card is in contact for an extended period with a vinyl card holder or synthetic leather or other material that contains a plasticizer.

  • Page 21: Printer Components

    Dascom DST-85 User Guide V1.0 1.3 Printer Components 1.3.1 Component and function...
  • Page 22 Dascom DST-85 User Guide V1.0 Component Name Function Camera Portrait collection Scanner Quickly and accurately read barcode information, convert it into a computer-recognized format for processing and storage Touch Screen System display, business operations Keyboard Entering password ID card reader...

  • Page 23: Control Panel

    Dascom DST-85 User Guide V1.0 1.3.2 Control Panel Buttons There are four buttons. Logo Name Function Enter or exit current setup 【Menu/Exit】 key Confirm current setting 【Set】 key ▲/▼ Choose between or navigate settings 【Up/Down】 key Buzzer The following combinations of buzzer show different statuses of the printer.

  • Page 24: Attaching Power

    Dascom DST-85 User Guide V1.0 Printer Buzzer Status Initiating Heating Ready Menu setup Printing Warning Buzz constantly Error Buzz constantly OLED Display User can view the status of printer and/or modify the parameters of printer via the OLED Display. 1.4 Attaching Power （1）Make sure the printer and the computer are powered off.
  • Page 25 Dascom DST-85 User Guide V1.0  Power on and power off Press the power switch: “I”, provides power to the printer. Press the power switch: “O”, turns the Printers power off.

  • Page 26: Connecting To An Ethernet Switch Or Router Via Ethernet Port

    Dascom DST-85 User Guide V1.0 1.5 Connecting to an Ethernet Switch or Router via Ethernet port The standard On-board ports of this printer is a Ethernet port.

  • Page 27: Chapter 2 Installation

    Dascom DST-85 User Guide V1.0 CHAPTER 2 INSTALLATION 2.1 Installing Cards Cards can be loaded automatically from the card cassette, which can hold a large quantity of cards making it convenient for mass or large-scale printing. 2.1.1 Card Specifications This printer supports CR-80 cards.

  • Page 28: Loading The Cards

    Dascom DST-85 User Guide V1.0 2.1.2 Loading the cards Insert the key, turn the door （1） lock clockwise to the designated position, and open the upper cover. Open the card cassette. （2） the cards neatly to the Card Load cassette.
  • Page 29 Dascom DST-85 User Guide V1.0 wrong direction, the code selection may not work properly.

  • Page 30: Adjusting The Card Inlet According To The Thickness Of The Cards

    Dascom DST-85 User Guide V1.0 2.1.3 Adjusting the card inlet according to the thickness of the cards The factory default supports 0.76mm (30mil) card thickness. Confirm the correct thickness setting before installing new cards to the card cassette. The printer configures with 0.25mm(10mil)~ 0.76mm(30mil) and 0.76mm(30mil)~ 1.25mm (50mil) , 5 levels.

  • Page 31: Replacing The Ribbon

    Dascom DST-85 User Guide V1.0  Press the ▼/▲ Key until [ Std card exit]/[Error card exit] is displayed. Press the SET Key.  Press the ▼/▲ Key to change settings. Press the SET Key. By factory defaults, the Printer outputs correctly printed cards and rejected ones to the front and rear slots, respectively.
  • Page 32 Dascom DST-85 User Guide V1.0 be viewed if it is sufficient for your current print job. The OLED displays the [RIBBON END] warning when ribbon is close to running out. Consume the Ribbon as soon as possible after purchase...
  • Page 33 Dascom DST-85 User Guide V1.0 Press the cover opening button to open the flip up cover. Flatten the ribbon film and put the Ribbon into the Ribbon Cartridge slot (①). Pay attention to the direction of the handle (②). And close the top cover.
  • Page 34 Dascom DST-85 User Guide V1.0...

  • Page 35: Replacing The Cleaning Roller

    Dascom DST-85 User Guide V1.0 2.3 Replacing the Cleaning Roller One Cleaning Roller is shipped with each Ribbon in a package. IMPORTANT: Replace the cleaning roller each time you change the ribbon to guarantee the print quality and protection of the Print Head.

  • Page 36: Printing Card

    - CardEditor). 2.4.1 Using CardEditor CardEditor is an editing software for Dascom smart card Printers. You can quickly create and edit the content that needs to be printed with this software. (1) Double click the“CardEditor” logo to open the software, choose “Create Card” ,then click...
  • Page 37 Dascom DST-85 User Guide V1.0 (2) Double click “Templates” to enter the design interface：...
  • Page 38 Dascom DST-85 User Guide V1.0 (3) On the right menu, you can see the items “Attribute”, “Background” and “Card Format”: 1) Choose “Attribute”, you can set the database. 2) Choose “Background”, you can change the background of the print content.
  • Page 39 Dascom DST-85 User Guide V1.0 (5) Double click the template, you can edit the content, then click the “print” logo to print: You can set the amount of cards and number of copies before printing: （Note: If "print black element" is selected, black objects will be printed with priority. This means all the black objects on the card will be placed on top.

  • Page 40: Using Settings

    Dascom DST-85 User Guide V1.0 2.4.2 Using settings The main selections of the Printer Driver are “General”, ”Card front”, ”Card back” , ”Advance” and “Maintenance”. “Gerneral” Tab Card Size • Copies (Print Quantity) • Ribbon Option (Automatic Ribbon Detection) •...
  • Page 41 Dascom DST-85 User Guide V1.0...
  • Page 42 Dascom DST-85 User Guide V1.0 “Card front” Tab Printing Capability (selects printing in Color or Black only) • Black data print method (User can print black via print K color or YMC secondary colors and K color or • YMC colors. As well as, user can choose monochrome printing, color printing) Image setting (The default sharpen contrast is 3, the adjustable range is 0-10.)
  • Page 43 Dascom DST-85 User Guide V1.0 Black Options • Black level Set up the limits on RGB value defined as Black. The valid area of black printing • Set up the valid area of K color printing, the area is from the top left corner (0Pixel,0Pixel)to the lower right corner(1016Pixel,656Pixel) on the card.
  • Page 44 Dascom DST-85 User Guide V1.0 Watermarks Setting O Layer Area: Printing area and content of layer O,"None" , "Full Page" and "From Bitmap". • Coverage mode: Normal and reverse. O layer do not print when choosing” Full Page” in the O Layer •...
  • Page 45 Dascom DST-85 User Guide V1.0 “Card Back” Tab You need to first select "Duplex (D)" in the "Print Side" area of the "General" tab, and then click on the "Card Back" tab to set it. Note: The settings and parameter options for “Card Back” Tab and “Card front” Tab are consistent.
  • Page 46 Dascom DST-85 User Guide V1.0 “Advance” Tab Output Resolution-Standard ,Best and Custom • Input Resolution • Enable Status Monitor (Enable or Disables Printer Status Monitor utility) • Color Management (“Build-In” selects the System for color rendering or “Disable” to leave it to the •...
  • Page 47 Dascom DST-85 User Guide V1.0 “Encoding” Tab Encoding Page Start Character(s): Magnetic encode data must start with this character(s). Type -> Hico: Magnetic card whose type is high resistance. Type -> Loco: Magnetic card whose type is low resistance. Track 1: To define track 1 data in magnetic card.
  • Page 48 Dascom DST-85 User Guide V1.0 End sentinel: Data of track 2 must end with this character. Example: ~;1234567890? 1234567890 is the data of track 2. Track 3: To define track 3 data in magnetic card. Start sentinel: Data of track 3 must start with this character.
  • Page 49 Dascom DST-85 User Guide V1.0 “Maintenance” Tab  Test Data (Print a Test Card with Serial #,Model #,Firmware level, MAC Address)  Printer (User can check the Printers DPI, the maximum printing area and minimum printing area.)  Printer setting (Details of Printer parameters in User Mode or Service Mode.)

  • Page 50: Create A Bank Card

    Dascom DST-85 User Guide V1.0 2.5 Create a bank card 2.5.1 Log in and make a card (1) Click on the "Function1" button on the homepage to perform ID verification. (2) Place the M1 card in the ID reading area of the self-service terminal.
  • Page 51 Dascom DST-85 User Guide V1.0 (3) Waiting for the completion of reading ID card information. (4) Adjust the position, face to face camera, with the face in the green box, waiting for facial biometric authentication.
  • Page 52 Dascom DST-85 User Guide V1.0 (5) Taking portraits. (6) Enter your phone number.
  • Page 53 Dascom DST-85 User Guide V1.0 (7) Select card making type. (8) Choose career type.
  • Page 54 Dascom DST-85 User Guide V1.0 (9) Enter fingerprint. (10) Set the card password.
  • Page 55 Dascom DST-85 User Guide V1.0 (11) Confirm card making information. (12) Wait for the card making to be completed, and the card will be automatically issued.

  • Page 56: Scan Code Login For Card Making

    Dascom DST-85 User Guide V1.0 2.5.2 Scan code login for card making (1) Click on the button of "Function2" on the homepage. (2) Scan QR code.
  • Page 57 Dascom DST-85 User Guide V1.0 (3) Confirmation Information. (4) Wait for the card making to be completed, and the card will be automatically issued.

  • Page 58: Device Self Check

    Dascom DST-85 User Guide V1.0 2.5.3 Device self check (1) Double click on the upper left corner of the main interface to enter the background. (2) Open the backend management interface, enter the default original password "123456", and click confirm...
  • Page 59 Dascom DST-85 User Guide V1.0...
  • Page 60 Dascom DST-85 User Guide V1.0 (3) Patiently wait for the self inspection to complete, and the status of each component is visible. Normal components are displayed in green, and the consumables are displayed as normal.

  • Page 61: Shutdown The Device

    Dascom DST-85 User Guide V1.0 2.5.4 Shutdown the device (1) Double click on the upper left corner of the main interface to enter the background. (2) Enter password: （Default 123456）...
  • Page 62 Dascom DST-85 User Guide V1.0...
  • Page 63 Dascom DST-85 User Guide V1.0 (3) After waiting for the component self check to complete, click on "shutdown the system" in the bottom left corner. (4) Closing all the running programs (including background programs), as shown in the following.
  • Page 64 Dascom DST-85 User Guide V1.0 (5) Click on the menu bar in the bottom left corner and select Turn Off. (6) Wait for shut down completely (the CPU fan stops rotating), about 30 to 60 seconds. (7) Turn off the power switch and unplug the power cord.

  • Page 65: Updating Firmware

    It’s very easy to update the firmware, but if the installation of firmware is incorrect, the printer will be damaged. Before updating, please contact DASCOM dealer for advice on the implementation of the upgrade. In general, updates are required only when a problem or failure is explicitly identified in DASCOM.
  • Page 66 Do not interrupt the transmission between the computer to the Printer during the download. (Such as switch off the printer or computer power, unplug the cable, etc.). Otherwise, Printer might not restart. In case of such a failure, please contact your DASCOM dealer.

  • Page 67: Chapter 3 Normal Mode And User Mode

    Dascom DST-85 User Guide V1.0 CHAPTER 3 NORMAL MODE AND USER MODE You can change between Normal and User Modes when the Printer is operating. This section outlines the differences between these two modes and how to switch from one to the other.

  • Page 68: User Mode

    Dascom DST-85 User Guide V1.0 3.2 User Mode User Mode allows changing the parameters and checking the status.  Steps to change from Normal Mode to User Mode: 1) After OLED displays [READY], press Menu/Exit Key for 1 second then release it. The OLED changes its display to [Printer Info.], which is the entry menu in User Mode:...
  • Page 69 Dascom DST-85 User Guide V1.0 Choose mode Service Mode Even when the printer is in an error state, you can change modes.  Steps to return to Normal Mode from User Mode: In User Mode, press Menu/Exit Key to return. If you press the Menu/Exit Key when you are in the first level menu, the OLED shows [Quit the Menu].
  • Page 70 Dascom DST-85 User Guide V1.0 displayed, press the SET key. For example: Printer Info SET: >> Head Info SET: >> Printer Setup SET: >>  Entering a sub-menu (go down one level in the menu hierarchy) Sections 3.3.1~3.3.11 are the sub-menus associated with the corresponding parent menus listed in Section 3.3.
  • Page 71 Dascom DST-85 User Guide V1.0 Printer Info SET: >> SET button Printing times Head Info Menu/Exit button 1.0.10.0 SET: >>  Consecutively press Menu/Exit Key until the OLED shows [Quit the Menu]. Then press SET button to return to Normal Mode:...

  • Page 72: The Major Menus

    Dascom DST-85 User Guide V1.0 3.3 The major menus  Printer Info  Head Info  Version Info  Printer Setup  Card Setup  Ribbon Setup  Image Setup  Interface Setup  Option  Cleaning  Reset User Default 3.3.1...

  • Page 73: Sub-Menus For Version Info

    Dascom DST-85 User Guide V1.0 Record the new print head serial number after replacement; otherwise, failure to do so affects print quality and voids the warranty for this print head. 3.3.3 Sub-menus for Version Info View the latest version(s) in this printer: ...

  • Page 74: Sub-Menus For Ribbon Setup

    Dascom DST-85 User Guide V1.0  Eject card clip card: ON/OFF  Front cassette full detection: ON/OFF  Manual card fetching adjustment:(+20mm--20mm) If the printer is not configured with duplex option, the error cards are ejected from rear slot by default.

  • Page 75: Sub-Menus For Interface Setup

    Dascom DST-85 User Guide V1.0 3.3.8 Sub-menus for Interface Setup View and change the interface settings:  Printer ID: 0 - 15  IP Type: Static / DHCP  IP Address: 192.168.0.12  Sub net Mask: 255.255.255.0  Default Gateway: 192.168.0.1 ...

  • Page 76: Sub-Menus For Reset Default

    Dascom DST-85 User Guide V1.0 3.3.11 Sub-menus for Reset Default Reset Factory Default.

  • Page 77: Chapter 4 Cleaning

    Dascom DST-85 User Guide V1.0 CHAPTER 4 CLEANING 4.1 Cleaning with a Cleaning Card Use the Cleaning Card provided to clean the Card Transport Roller if cards do not feed smoothly. We recommend cleaning the rollers after printing 250 cards.

  • Page 78: Chapter 5 Troubleshooting

    Dascom DST-85 User Guide V1.0 CHAPTER 5 TROUBLESHOOTING 5.1 Warning Messages and Troubleshooting This printer is designed for minimal user intervention. Occasionally, the OLED displays messages to advise users to take corrective actions. After clearing an error, press SET Key to initialize the printer and [Ready] will be displayed.
  • Page 79 Dascom DST-85 User Guide V1.0 Action: Do not turn off power. Refer to Section 2.2 to reload the Ribbon. Press SET button to clear this warning and the Printer will resume previous printing after initialization. Pressing SET button as OLED display shown may eject jammed card after initialization.

  • Page 80: Valuable Help From You For Troubleshooting

    Dascom DST-85 User Guide V1.0 Contact your Reseller’s service support team if you find errors not listed above. Please inform Error Code displayed on the lower right of the Display. 5.2 Valuable Help from You For Troubleshooting Help us identify the following for us to resolve your problem(s): The version number of the software installed.

  • Page 81: Troubleshooting

    Dascom DST-85 User Guide V1.0 5.3 Troubleshooting Do not attempt to use any tool to fix any problem. This may cause serious damage to the printer. 5.3.1 Faults Related to Printing No print out? Check the printer driver ① Check compatible printer driver for Microsoft Windows.
  • Page 82 Dascom DST-85 User Guide V1.0 ② Check if Print Head is damaged. Print test pattern. If failed to print the test pattern, contact local reseller for support, or visit website http://www.dascom.com.
  • Page 83 Vague or Light Image Check if your cards meet specifications. Recommend that you purchase cards from Dascom authorized reseller. Non-genuine cards If the problem persists, please contact your Dascom reseller. Improper ribbon Check that print ribbon is installed installation properly. Blank Cards...
  • Page 84 Dascom DST-85 User Guide V1.0...
  • Page 85 Check if ribbon is installed properly. Check that the ribbon is running smoothly. ⑥ Check Print Head If a straight white line(s) travels across the length of your card, the Print Head may be dirty or defective. If the problem persists after cleaning, please contact your Dascom Reseller.

  • Page 86: Clear Jammed Card

    Print Head. Consult your Dascom Reseller if print head replacement is necessary. To meet DASCOM’s warranty policy for print head replacement, you must: Use Dascom approved consumables, including cards, ribbons and service parts.

  • Page 87: Technical Support

    User Guide V1.0 5.4 Technical support If you have trouble configuring and using a printer, read this manual carefully. If you still can't solve the problem, you can get detailed information and help via the DASCOM partner network. 5.4.1 DASCOM partner network If you have any problem can’t be solved, please contact the DASCOM dealer.
  • Page 88 Dascom DST-85 User Guide V1.0 section. You can download the latest version of firmware, print driver and use manual, DASCOM printer usage and maintenance related video, and FAQ (FAQ) section.

  • Page 89: Chapter 6 Specification

    Dascom DST-85 User Guide V1.0 CHAPTER 6 SPECIFICATION CPU: Intel i5-6200U Main frequency: 2.3GHz 2-core quad threaded Memory: 4G motherboard Hard disk: 128G Tablets Network card: Integrated 10/100/1000M adaptive network port Wireless network card: 802.11a/b/g/n Size: 8 inches Touch display...
  • Page 90 Dascom DST-85 User Guide V1.0 10 number keys, 6 function keys, surface waterproof, dustproof, explosion-proof, encryption algorithm including DES and Triple Keyboard DES (128 bits and 192 bits) RSA and SM2/SM3/SM4 national security algorithm Fingerprint Supports fingerprint recognition Used for storing and mobile printer, it has the advantages of...

  • Page 91: Appendix I Dascom Representatives

    Appendix I DASCOM REPRESENTATIVES GERMANY SINGAPORE (ASIA PACIFIC) DASCOM Europe GmbH DASCOM AP Pte Ltd Heuweg 3 2 Jurong East Street 21 D-89079 Ulm # 05-42, IMM Building Deutschland Singapore 609601 Phone: +49 (0) 731 2075 0 Phone: +65 6760 8833...
  • Page 92 All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein.” 2024 © DASCOM...

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