Image Quality
IQ 2 Vertical white line
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
White vertical voids in the image.
3-4
WARNING
Checks and Causes
1. Foreign matter on the edge of the
toner cartridge window, PL 1.
2. Contamination of the LSU mir-
rors, PL 1.
3. Check for sharp edges in the
paper path that may correspond to
the position of the voids.
4. Check the life of the toner car-
tridge, GP 4.
5. Foreign matter or toner particles
present between the developer
roller and blade in the toner car-
tridge, PL 1.
6. If the fuser, PL 3 is defective,
voids occur periodically at the top of
a black image.
09/06
Solutions
1. Clean the exposure window on the
toner cartridge, PL 1.
2. Clean the LSU window with rec-
ommended cleaner (IPA) and a
clean cotton swab. If necessary,
install a new LSU, PL 1.
3. Open the front cover, PL 1 and
clean inside the frame assembly, PL
2
4. If the toner cartridge has expired,
install a new one, PL 1.
5. Install a new toner cartridge, PL 1.
6. Check and install a new fuser if
necessary, PL 3.
PHASER 3124 / PHASER 3125