Problems Machine And Feeder - Neopost IJ 70 User Manual

1.2 Problems machine and feeder

108
4127389N/C
02/28/2007
PROBLEM
The machine cannot get
started.
The printer does not
operate (optional with I/O
board).
The feeder does not
operate.
The machine displays the
message "COVER
OPEN" at start-up.
The machine does not print
and displays no message.
Trouble shooting
SOLUTION
Check the power cord and the
connection.
- Is it switched on? Is it connected?
- Is the printer mode selected in
the SETUP menu?
Make sure that it is properly
connected (see page 21).
- Make sure that the feeder and
machine covers are closed.
- Is the feeder connected?
- If you have no feeder, make sure
that the terminator is fitted (see
page 21).
- Make sure in menu IMPRNT/
MODE that the machine is not in
the PASS THR or the MESSAGE
mode (with no message
selected). Return to NORMAL
mode.
- Did you remove the protections
from the ink cartridge before
inserting it into the machine?
- Clean the ink cartridge (menu
SETUP/CLEAN).
ORIG0002-108/A