Event And System Administration Logs; Automatic Fault Recovery; Backup And Restore; Maintenance And Administration - Toshiba IP edge General Description Manual

Features

Tenant Services

Event and System Administration Logs

Events such as station buttons pushed or lines accessed are stored in an Event Log. All
actions made by the System Administration user are logged. Both logs may be called up at
a later time.

Automatic Fault Recovery

The system can automatically correct certain conditions detected during operation. This
enables the system to continue operating normally without requiring correction.

Backup and Restore

The customer database can be backed up and restored automatically or manually sched-
uled. The customer database can be moved to a network drive or can be moved to another
location using FTP. The backup and restore functions can be performed locally or
remotely.

Maintenance and Administration

The Enterprise Manager terminal can be connected directly to the IPedge system or via the
customer's LAN as well as remotely over the Internet over the public network.

Software Upgrade

A regular IPedge system software upgrade can be performed. You can upgrade the Operat-
ing System without affecting your customer database.
Tenant Services
This feature enables the IPedge system to provide separate service to multiple companies
or departments (tenants). PDNs, DIDs and incoming line groups (ILGs) can be assigned to
1~8 tenants. Each tenant may have different attendant or night bell assignments for day-
of-the week schedules using Day 1, Day 2, or Day 3 modes. This feature is enabled
through system programming.

Traffic Measurement

Technicians and System Administrators can monitor the effectiveness of the system
resources for proper traffic balance.These traffic statistics are necessary for the system
administrator to both monitor the effectiveness of the system and determine whether the
system has enough resources or improper traffic balance. No additional hardware is
needed to support Traffic Measurement.
Traffic Measurement setup and reporting is done using Enterprise Manager. Approxi-
mately five days of Traffic Measurement reports can be stored.
92
IPedge General Description 03/16