Caller Identification; Class Of Service - Toshiba IP edge General Description Manual

Features

Caller Identification

Call Waiting works for calls originating from within or outside the system. The length of
the Call Waiting beeps are different for internal and external Call Waiting types.
Caller ID, DNIS, or ANI information appears on LCD telephones for 10 seconds. If Caller
ID information is not available, the device name, such as the SIP trunk or DNIS name or
number is shown.
IP telephones receive a Call Waiting tone twice from the handset receiver. Call Waiting
tones can be turned off on each station by the System Administrator.
When a station is busy with a call and another call is incoming, a tone alerts the caller of a
pending call. On LCD telephones, the Caller ID information displays for 10 seconds. The
combined effect of the Call Waiting alert tone with the displayed information enables
users to identify whether or not they want to interrupt their current call for the waiting call.
To answer the Call Waiting, the current call must be parked, terminated, or transferred.
Multiple calls can be queued to a single station, all waiting for that station to become free;
the call at the head of the queue provides the Call Waiting signal and LCD indication.
The tone (two beeps) signaling Call Waiting tone is provided through the speaker of the
phone. Caller ID display is not available with standard telephones.
Caller Identification
Caller Identification (Caller ID) is the general term for the information provided identify-
ing the originating party of a public network call. The name and telephone number of the
calling party displays on the ringing telephone's LCD. Incoming calls with Caller ID or
Automatic Number Identification (ANI) information may be optionally recorded into a
rolling list for individual stations. Station users with LCD displays can access this list to
select and redial these calls (Call History).
Caller ID lists can include the number, name (if provided), time and date of the call, and
status of the call (answered, abandoned, or redirected). Digital stations are assigned mem-
ory for creating Call History.
ISDN Calling ID Name and Number
Both Caller ID name and number are supported from the service provider (if available.)

Class of Service

The Class Of Service allows or denies a user to access the particular feature or determines
to what degree the user is serviced. A station (IPT/ SIP terminal/ SLT) and an attendant
console have their own Class Of Service. Regarding an incoming call, the Class Of Ser-
vice is either assigned to a line on programming base or assigned to a call on call by call
basis.
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IPedge General Description 03/16