Reporting - Toshiba IP edge General Description Manual

System Monitor
Monitors the activity of the channels to display which channel is in use or on stand-by, which
mailbox is in use and which mode the Messaging is using.
Transfer Supervision
Automated Attendant calls can be set to transfer supervision type (none, partial or full). If fully
supervised, the number of rings for no-answer result can be defined.
Variable Password Length
Variable password length is a configurable number of digits that make up a valid password
number. Each department may have a different variable password length.
WebController
All administration can be managed through a web-based interface. Administrators can create
different roles for sub-administrators and mailbox owners to manage subsets of the system. The
WebController can be used on a secure or non-secure http port.

Reporting

Messaging records all activity from calls coming in or out of IPedge Messaging. By collecting this
information, administrators can generate different reports. These reports help the system
administrator manage and maintain the system to ensure optimum performance. Reports are
available for viewing, printing or emailing and can be accessed from the reports menu using
Enterprise Manager.
Full Report
This comprehensive report includes the following information: date, channel, time, department,
mailbox number, duration of call, type of call (external caller or internal user), incoming or
outgoing call, call result (answered or unanswered) and caller ID.
Mailbox List
This report displays a detailed list of all mailboxes and includes mailbox, extension, subscriber
name, department, COS, usage, new messages, saved messages, email messages, deleted messages
and total messages.
Mailbox Usage by Date
This report displays the mailbox usage by date. The usage report records any activity made from
the mailbox extension, which includes any calls received or made, whether they are external or
internal.
Mailbox Usage Daily
This report displays mailbox usage information by date.
Message by Mailbox
This report provides a history of all messages by mailbox.
Message Activity
This report displays message activity by mailbox.
IPedge General Description 03/16
Features
Messaging
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