Transfer Direct To Voice Mail - Toshiba IP edge General Description Manual

Traffic Reports
New traffic reports include outgoing and incoming trunk group usage, "all circuits busy"
reporting and media server resources. The reports are stored on the IPedge server and can
be downloaded through Enterprise Manager or sent to a remote device. Traffic reporting is
set up based on day of week and time of day. Reports are easy to read, time-stamped files
that are generated and sent out hourly. No additional software application is required.
Reports include traffic intensity on incoming/outgoing line groups and system resources
such as Media Server resources. Reports can measure traffic in Centi Call Seconds (CCS)
or Erlangs. All circuits busy and Abandoned calls are also reported. In IPedge, media
resource usage, consumption of media resource channels for conferences and general call
processing, such as paging, service tone generation, MOH will be reported.

Transfer Direct To Voice Mail

Transfer Direct To Voice Mail is the ability to redirect a connected call to new destination.
The IPedge system provides three means of transferring a call and three means of termi-
nating transferred calls, depending on the calling state of the destination. The transferring
features and the terminating features may be used in combination to serve most needs that
arise.
Transfer with Camp On
This feature enables the transfer of a call to a busy destination. The transferred party auto-
matically camps on to the busy destination when the transferring party releases the call.
Transfer Immediate
Call Transfer Immediate simplifies the transfer of calls for users of digital display tele-
phones. With a conversation in progress, the display phone user presses the
Key and dials the transfer destination. The calling party is placed on Consultation Hold,
the call immediately transfers and the transferring phone returns to idle. This feature does
not apply to network calls.
Transfer Privacy
An outside call that has been transferred can only be answered at the station where the call
has been transferred. Another station cannot pick up the transferred call using a common
CO line button unless it is another station using the Directed Call Pickup feature or a sta-
tion that has a DN appearance of the "transferred to" DN. A flashing red LED indicates
the call is transferred. Privacy for transferred calls can be disabled in programming.
Transfer (Screened)
The transferring party can talk privately with the receiving party before connecting the
party to be transferred. While that conversation is going on, the transferred party is on
Consultation Hold listening to Music-on-hold. When the receiving party agrees to accept
the call, the transferring party can use the switch hook or feature button to include the
original party in the conversation. At this point, the transferring party can hang up and the
other two parties remain connected.
IPedge General Description 03/16
Features
Transfer Direct To Voice Mail
Soft
TRNS
93