Toshiba IP edge General Description Manual page 112

Features
Messaging
Directory Assistance
Messaging allows for incoming calls to the auto attendant to dial the first letters of the called
party's first or last name.
Do Not Disturb
A mailbox owner can set "Do not disturb" to have calls sent directly to voicemail.
Follow-Me
A mailbox can be set up to forward a call to an external phone number before the call is transferred
to voicemail. When using supervised follow-me, the mailbox owner can perform functions such as
record the call, conference in another subscriber, or send the caller back to the mailbox owner's
voicemail box.
Follow-Me Connect Verification
The mailbox owner can positively accept the follow-me calls by pressing a key to prevent calls
from ending up in cell phone voicemail or other telephone answering devices.
Follow-Me Record to Mailbox
Allows the mailbox owner to record a conversation that has been answered at the follow-me
number. The conversation is saved and sent to the mailbox owner's voicemail box as a new
message.
Follow-Me Transfer Back
After the mailbox owner receives the call to the external device he can redirect the caller to another
internal extension.
Holiday/Date-Based Greeting
Holiday messages and their dates can be pre-programmed into the system. When the internal
calendar matches one of these dates, the appropriate holiday greeting will replace the main
greeting.
No Response Destination
A destination that incoming callers will be transferred to if they do not respond when prompted by
the auto attendant. The system will validate if a caller is still connected to the system before a call
is transferred to the no response mailbox. This enables the filtering of calls that were dropped by
the caller, but were not disconnected by the central office or the telephone system.
Operation Mode
Operation modes allow a department to operate under different modes such as day, night,
emergency, lunch, or holiday. Each mode can have different conditions to handle calls (e.g.,
different greetings, operators, scripting routings). Operation modes can be set to change
automatically or manually.
Simple Single-Digit Dialing
The Messaging departmental conversion tables allow the incoming caller to easily navigate by
using single-digit DTMF keystrokes to reach specific company departments, services or
extensions.
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IPedge General Description 03/16