Ipmobility; Follow Me (Twinning); Making Calls; Visual Voice Mail - Toshiba IP edge General Description Manual

Features

IPMobility

IPMobility
IPMobility is an IPedge Messaging application for the Android and iOS that allows a mobile
device to perform as an extension of the office desk telephone. For devices that support
IPMobility, refer to
following features:
• Support for the IPedge Follow Me (twinning) feature.
• Outbound calling through the host IPedge system.

• Visual Voice Mail.

Follow Me (Twinning)

The IPedge Messaging Follow Me (twinning) feature enables a single phone number to reach a
user's chosen devices, e.g., desk phone, mobile phone, or both (simultaneous ring). Once
answered, IPMobility offers call management providing users with a popup screen within the
application to transfer the call to another extension or transfer the call to voice mail. IPMobility
also gives users the ability to designate how to handle incoming calls if busy or out of the office for
an extended absence.
Important!

Making Calls

For outgoing calls, Toshiba's IPMobility application uses the host IPedge system's phone services
to reach intended destinations. This feature not only takes advantage of the host system's
telephone service rates, but also masks the user's cell phone number with the IPedge system office
phone number.
IPMobility uses either a Call-thru or Callback process to set up the call.
• Call-thru – IPMobility sends a data command to the host IPedge system to notify the system
that a user wishes to make a call. IPMobility then dials a specific DID number into the IPedge
system. The calling party identification of the mobile phone is compared with the previously
received data command, and then calls the destination number and bridges the two calls
together.
• Callback – With Callback, after the same data command is sent, the IPedge system calls the
mobile phone back, then calls the defined destination and then connects the two calls.
IPMobility does not conflict with the mobile device's ability to make a phone call or access the
service provider's voice mail. Users can dial within the IPMobility application by typing in the
phone number or extension directly or use the mobile phone's built-in contacts.
Visual Voice Mail
Users can also easily access key voice messaging functionality and manage administration of their
voice mailbox without dialing into the voice mail system and navigating key presses or voice
commands. Now, users can view, play, forward, and reply to their voice and fax messages mail
from within the IPMobility application. Users can also;
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"Mobile Device Support for IPMobility" on page
The incoming call management described above requires the mobile phone service
to support simultaneous voice and data (characterized by the ability to access the
internet while talking on the phone). Administrators need to check with their spe-
cific service provider to confirm simultaneous voice and data.
129. IPMobility provides the
IPedge General Description 03/16