Cutter Error; Label End; Head Open Error; Thermal Head Excessive Temperature - Toshiba B-EV4 Series Manual

(2) Cutter Error

• Cutter
When the cutter does not move from the cutter home position 50 msec or more after the cutter
solenoid is driven, an error will result.
The cutter moves from the home position, however, it does not return to the home position after
500 msec.

(3) Label End

When the transmissive sensor and reflective sensor detect the label end state in 10 mm
continuously, an error will result.
If the transmissive sensor and reflective sensor detect the label end state when an issue, feed
and ejection is attempted in a printer stop state, an error will result.
The following cases are effective only when the issue speed is set to A or B by an Issue
Command.
When the transmissive or reflective sensor detects a no-paper level at the time an issue, a
feed, or an ejection of labels is attempted while the printer is stopped, an error results. (This is
not applicable to an automatic label set function at a power on time.)
When the trasmissive or reflective sensor has detected consecutive 3-mm long no-paper level
at the completion of printing (or feeding) of the last label in a batch, an error results. (In this
case, a status "23", which is different from a normal label end status "13", will be sent to the
host.)
Printer status
No label
When printing of the last label in a
batch is completed normally, the
printer has run out of the label roll.

(4) Head Open Error

If the head open sensor detects the open state when an issue, feed and ejection is attempted
in a printer stop state, an error will result.

(5) Thermal Head Excessive Temperature

When the thermal head temperature detection thermistor detects an excessively high
temperature, an error will result.
(6) Ribbon Error
When the ribbon rotational speed, detected by the ribbon sensor, deviates from specification,
and error will result.
• A ribbon jam occurred
• The ribbon has been broken/torn.
• A ribbon is not installed.
Detailed status
Automatic status
transmission
13
23
- 188 -
Status request
command
13
23