Problems With Utilities; Problems With Fiery Downloader - EFI RIP STATION 5000 User Manual

C
C-9 Problems with utilities
General problem with:
Fiery utilities
(Windows 95 or NT)
If this happens:
You can't print an EPS file
using Fiery Downloader
You have problems
downloading a font with
Fiery Downloader
Extra blank page prints after a
Fiery Downloader job

Problems with utilities

• Make sure that either the NET_WIPX.DLL(Windows 95) or NET_WSCK.DLL (Windows NT)
file is in the SYSTEM directory.
Make sure that only one file is installed in this directory and that it is the correct file for
your system.

Problems with Fiery Downloader

• Print using the "Showpage" option in the Download PostScript File dialog box.
The Showpage (after EPS file) option adds a "showpage" PostScript language command
at the end of the print job. Certain applications omit this necessary PostScript language
command when they generate EPS files. You'll need to select the Append Showpage
option when printing EPS files generated by these applications.
If you continue having difficulties printing an EPS file with Fiery Downloader, print the
file from the application in which it was created.
• Print the EPS file on the media in the manual feed tray.
Because EPS files contain no paper size information, the default paper size, Letter, is
normally used. By printing from the manual feed tray, you force the job to use the
media available on the manual feed tray.
• Make sure that the job does not contain a PostScript error.
In Setup, turn on the Print to PS Error option to search for PostScript errors in the file.
In Fiery Spooler or WebSpooler, check to see if the job has an error icon next to it.
• Make sure the Direct connection is enabled on the Control Panel.
You can print the Configuration page from the Control Panel to see which connections
are enabled.
• Reprint the job, and turn off the "Showpage" option.
This option adds a special PostScript command that will cause an extra blank page to
print if it is not needed.
Try this:
Try this: