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Summary of Contents for EFI Fiery Central Solo
- Page 1 Fiery Central Solo for KM Service Guide A guide for service technicians Replacement parts and specifications are subject to change. For a current parts list, contact your authorized service/support center.
- Page 2 Imaging, Inc. (“EFI”), except as expressly permitted herein. Information in this documentation is subject to change without notice and does not represent a commitment on the part of EFI. The documentation is further covered by Legal Notices distributed with this product. The documentation may be provided in conjunction with EFI Software (“Software”) and any other EFI product described in the documentation.
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Page 3: Table Of Contents
Contents List of Figures ....................5 Introduction . - Page 4 Service Guide: Fiery Central Solo for KM Contents Installing FC Solo Software ................51 Server software installation .
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Page 5: List Of Figures
List of Figures Figure 1: FC Solo control panel ................12 Figure 2: Front and connector panels . -
Page 6: Introduction
Introduction The Installation and Service Guide is intended for authorized Fiery Central Solo for KM service technicians. If you are not an authorized service technician, do not attempt to service the Fiery Central Solo for KM. Electronics For Imaging does not warrant the performance of the Fiery Central Solo for KM if it is serviced by non-authorized personnel. -
Page 7: Precautions
Service Guide: Fiery Central Solo for KM Introduction Document conventions Note: The Note: format highlights important messages and additional information. The DANGER icon indicates a warning concerning operations which, if not performed correctly, may DANGER lead to death or injury. To use the FC Solo safely, always pay attention to WARNING icons and messages. - Page 8 • Use a soft cloth moistened with Lens and Mirror Cleaner to clean the surface of the FC Solo display window. Other solvents, such as water, may damage the polarizer on the display window. • When connecting or disconnecting the power cord: •...
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Page 9: Creating An Esd Safe Environment
Service Guide: Fiery Central Solo for KM Introduction • Never alter an existing network without permission. The FC Solo will probably be connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the link between the customer’s computer, existing laser printers, and other prepress equipment. - Page 10 • #0, #1, and #2 Phillips-head screwdrivers • FC Solo documentation, including the customer media pack and any related service bulletins Avoid touching magnetic tools to storage media such as hard disk drives. Contact between magnetic CAUTION tools and magnetic storage media may result in data corruption. Note: The FC Solo Service Guide is not intended for customer use.
- Page 11 Service Guide: Fiery Central Solo for KM Introduction...
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Page 12: Using The Fc Solo
Using the FC Solo This chapter includes the following information: • Using the FC Solo control panel • Checking Network status LEDs • Shutting down and restarting the FC Solo Using the FC Solo control panel During normal FC Solo operation, the control panel displays a static logo screen and the buttons are not functional. However, during installation of FC Solo server software, the control panel displays screens that allow you to proceed through the steps of the installation. -
Page 13: Buttons
Service Guide: Fiery Central Solo for KM Using the FC Solo Buttons Line selection buttons Use the four line selection buttons on the right side of the control panel to select the command displayed on the corresponding line of the LCD display. - Page 14 Service Guide: Fiery Central Solo for KM Using the FC Solo 3 Check the Activity light on the control panel. The power supply automatically senses the correct voltage. Allow startup to proceed without interruption. 4 At the Admin login, enter the password, and then press Enter. Wait for Command WorkStation to start and for Fiery Central Bar to indicate that the FC Solo is Idle.
- Page 15 Service Guide: Fiery Central Solo for KM Using the FC Solo...
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Page 16: Service Procedures
Service Procedures Generally, the FC Solo requires no regular service or maintenance. Use the procedures in this chapter to inspect, remove, reseat, and replace major hardware components if needed. Overview This chapter includes information about servicing the following components: • Boards and cables •... -
Page 17: Fc Solo Overview Diagrams
Service Guide: Fiery Central Solo for KM Service Procedures FC Solo overview diagrams The following figures provide an overview of FC Solo components. Figure 2: Front and connector panels Front panel Connector panel control panel DVI port (covered) DVD drive... -
Page 18: Figure 3: Internal Side View
Service Guide: Fiery Central Solo for KM Service Procedures Figure 3: Internal side view Power supply DVD drive DIMM slots Hard disk drive CPU cooling assembly Motherboard Chassis fan Note: Cables, UIB, or front panel USB port are not shown. -
Page 19: Figure 4: Exploded View Of Fc Solo Components
Service Guide: Fiery Central Solo for KM Service Procedures Figure 4: Exploded view of FC Solo components Front panel Top panel DVD drive power/data combo cable Hard disk drive bracket Battery Hard disk drive Motherboard UIB buttons UIB cable Side panel... -
Page 20: Figure 5: Data Cable Connections In The Fc Solo
Service Guide: Fiery Central Solo for KM Service Procedures Figure 5: Data cable connections in the FC Solo Cable key From Front panel USB port cable Front panel USB port Motherboard USB_A2 connector UIB cable User Interface Board Motherboard USB_A1 connector... -
Page 21: Accessing Internal Components
Service Guide: Fiery Central Solo for KM Service Procedures Figure 6: Power cable connections in the FC Solo 10 9 Cable Key From Power supply cable Power supply a. CPU power connector, 4-pin (J18) b. Motherboard power connector, 24-pin (ATX24P_1) c. -
Page 22: Shutting Down The System
Service Guide: Fiery Central Solo for KM Service Procedures Shutting down the system If the FC Solo is powered on, you must shut down the system and remove the power cable from the connector panel before removing or connecting interface cables or accessing the internal components. -
Page 23: Figure 7: Removing/Replacing The Side Panel
Service Guide: Fiery Central Solo for KM Service Procedures 4 Place the FC Solo on a flat surface. Attach an ESD wrist strap before handling internal parts (see “Precautions” page 7). 5 Carefully position the FC Solo so that it is resting on its side and the internal components are facing up. -
Page 24: Figure 8: Removing/Replacing The Top Panel
Service Guide: Fiery Central Solo for KM Service Procedures To remove and replace the top panel Note: To remove the top panel, you must first remove the side panel. 1 Shut down the FC Solo (see page 22). 2 From inside the chassis, bend the four tabs that secure the top panel to the chassis until they disengage the slots in the chassis, and then lift the top panel away from the chassis. -
Page 25: Removing And Replacing Fc Solo Components
Service Guide: Fiery Central Solo for KM Service Procedures To remove and replace the front panel Note: To remove the front panel, you must first remove the side and top panels. 1 Shut down the FC Solo (see page 22). -
Page 26: User Interface Board
Service Guide: Fiery Central Solo for KM Service Procedures The following sections describe how to remove and install replaceable parts on the FC Solo: • User Interface board • Motherboard • Battery • DIMM(s) • CPU and CPU cooling assembly •... -
Page 27: Figure 10: Diagram Of The User Interface Board (Front And Back)
Service Guide: Fiery Central Solo for KM Service Procedures The UIB cable is routed from a connector on the User Interface Board to a USB connector on the motherboard (see Figure 14 on page 32). Figure 10: Diagram of the User Interface Board (front and back) -
Page 28: Figure 11: Removing/Replacing The User Interface Board
Service Guide: Fiery Central Solo for KM Service Procedures 3 Remove the four screws that secure the UIB to the mount on the top panel. 4 Lift the UIB off the mount. Figure 11: Removing/replacing the User Interface Board Screw (1 of 4) -
Page 29: Motherboard
Service Guide: Fiery Central Solo for KM Service Procedures Motherboard This section describes the battery and default jumper settings on the FC Solo motherboard, as well as procedures for removing and replacing the motherboard. Note: Do not move or change any of the default jumper configurations on the motherboard. -
Page 30: Figure 12: Motherboard Battery
Service Guide: Fiery Central Solo for KM Service Procedures 3 Carefully push the clip away from the battery until the socket ejects the battery. Figure 12: Motherboard battery Clip Battery Socket 4 Slide the battery out of its socket. 5 To insert a new battery, slide it into the socket so that the positive (+) side of the battery faces up. -
Page 31: Figure 13: Cable Connections For Power Button
Service Guide: Fiery Central Solo for KM Service Procedures Motherboard jumpers Jumper configuration should not be changed. The following table describes the jumper pin locations on the motherboard. Do not move or change CAUTION any of the default jumper configurations. -
Page 32: Figure 14: Diagram Of The Fc Solo Motherboard
Service Guide: Fiery Central Solo for KM Service Procedures Figure 14: Diagram of the FC Solo motherboard 4-pin power connector (J18) CPU FAN (J16) Battery DVI/VGA ports 24-pin power connector (ATX24P-1) Front panel USB 2.0 port (USB_A2) USB 2.0 ports... - Page 33 Service Guide: Fiery Central Solo for KM Service Procedures Removing the motherboard Follow standard ESD precautions while handling the motherboard and all components. For details, see WARNING “Precautions” on page 7. To remove motherboard components from the motherboard 1 Access and open the FC Solo, as described on...
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Page 34: Figure 15: Removing The Motherboard From The Chassis
Service Guide: Fiery Central Solo for KM Service Procedures 4 Lift the edge of the motherboard opposite the connector panel to release the motherboard from the chassis. Then gently slide the motherboard out of the chassis. Make sure that the connectors on the motherboard clear the cutouts in the chassis as you remove the board. Avoid handling contacts or using excessive force. -
Page 35: Replacing Parts On The Motherboard
Service Guide: Fiery Central Solo for KM Service Procedures 2 Angle the motherboard so that the connectors on the motherboard fit into the cutouts in the connector panel of the chassis, and gently slide the motherboard into the chassis (see Figure 15 on page 34). -
Page 36: Dimm
Service Guide: Fiery Central Solo for KM Service Procedures DIMM A DIMM (dual in-line memory module) is held in place by levers at the end of the DIMM socket. The standard memory configuration is 4GB of memory. To remove or replace a DIMM... -
Page 37: Cpu And Cpu Cooling Assembly
Service Guide: Fiery Central Solo for KM Service Procedures CPU and CPU cooling assembly The CPU is installed in a Zero Insertion Force (ZIF) socket on the motherboard. Before removing the CPU from its socket, remove the motherboard from the chassis (see... -
Page 38: Figure 18: Removing The Cpu Cooling Assembly
Service Guide: Fiery Central Solo for KM Service Procedures To remove a CPU 1 Access and open the FC Solo, as described on page 2 Remove the motherboard components (see page 33). 3 Remove the power supply (see page 43). -
Page 39: Figure 19: Removing/Replacing The Cpu
Service Guide: Fiery Central Solo for KM Service Procedures 9 Open the load plate (see Figure 19). Figure 19: Removing/replacing the CPU Socket lever in the locked position Socket lever in the open position Flat corner of socket border Yellow triangle Load plate open 10 Grasp the CPU by its edges, lift it out of the socket, and then place the CPU in a safe place. -
Page 40: Figure 20: Locating The Flat Corner Of The Cpu Socket
Service Guide: Fiery Central Solo for KM Service Procedures 3 Place the CPU in the socket (see Figure 19 on page 39). The CPU and the socket are keyed to ensure correct installation. The notches on the edges of the CPU correspond with the two small posts inside the socket. -
Page 41: Chassis Fan
Service Guide: Fiery Central Solo for KM Service Procedures 9 Install the motherboard in the chassis (see page 34). 10 Replace the power supply (see page 44). 11 Replace the motherboard components (see page 35). 12 If you installed a new CPU, configure the time and date in Setup (see page 30). -
Page 42: Power Supply
Service Guide: Fiery Central Solo for KM Service Procedures Figure 21: Removing/replacing the chassis fan Airflow direction Chassis fan Screw (1 of 4) 4 To replace the chassis fan, reverse the removal steps. An arrow on the side of the chassis fan indicates the airflow direction. Make sure that the chassis fan is positioned with the label against the chassis.The chassis fan should blow air out of the vents in the connector panel when the... - Page 43 Service Guide: Fiery Central Solo for KM Service Procedures To remove the power supply 1 Shut down and open the FC Solo (see page 22). To access the power supply, you must remove the side panel. 2 Remove the following cables and components from the motherboard to provide room for removing the power supply: •...
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Page 44: Figure 22: Removing/Replacing The Power Supply
Service Guide: Fiery Central Solo for KM Service Procedures Figure 22: Removing/replacing the power supply Power supply cables Power supply Screw (1 of 4) To replace the power supply 1 Attach the power switch leads to the terminals on the power switch. -
Page 45: Hard Disk Drive
Service Guide: Fiery Central Solo for KM Service Procedures 7 Connect the power cable to the hard disk drive. Connect the thin, black SATA power cable connector to the hard disk drive. Do not connect the white, WARNING 4-pin power cable connector. Connecting both types of power cables will damage the hard disk drive. -
Page 46: Figure 23: Removing/Replacing The Hard Disk Drive Bracket
Service Guide: Fiery Central Solo for KM Service Procedures The hard disk drive is mounted inside a bracket. If you are replacing the hard disk drive with a new one, you will need the appropriate system software and documentation for the FC Solo. -
Page 47: Figure 24: Removing/Replacing The Hard Disk Drive From The Hard Disk Drive Bracket
Service Guide: Fiery Central Solo for KM Service Procedures 7 Remove the four screws that attach the hard disk drive to the hard disk drive bracket (see Figure 24 on page 47). Figure 24: Removing/replacing the hard disk drive from the hard disk drive bracket... -
Page 48: Dvd Drive
Service Guide: Fiery Central Solo for KM Service Procedures 3 Attach the hard disk drive to the bracket using the four screws that you removed earlier. 4 Place the bracket inside the chassis and secure it using the four screws that you removed earlier. -
Page 49: Figure 25: Removing/Replacing The Dvd Drive Bracket
Service Guide: Fiery Central Solo for KM Service Procedures 5 Slide the DVD drive bracket out the front of the chassis. Figure 25: Removing/replacing the DVD drive bracket Screw (1 of 3) DVD drive attached to the bracket 6 Remove the four screws that attach the DVD drive to the bracket. -
Page 50: Restoring And Verifying Functionality After Service
Service Guide: Fiery Central Solo for KM Service Procedures 2 Place the bracket inside the chassis and secure it using the three screws that you removed earlier. 3 Attach the power and data combination cable to the back of the DVD drive. -
Page 51: Installing Fc Solo Software
Installing FC Solo Software This chapter explains how to install the FC Solo system software. This chapter also describes how to create a backup and restore on the FC Solo. Server software installation FC Solo is shipped with the following DVDs: •... -
Page 52: Installing The Hardware Security Key
Service Guide: Fiery Central Solo for KM Installing FC Solo Software 8 Wait while the files are installed and set up on the FC Solo. It may take more than 10 minutes to complete this step. The progress bar will be displayed both on the monitor and the FC Solo control panel. -
Page 53: Fiery Central License Manager
Service Guide: Fiery Central Solo for KM Installing FC Solo Software 2 Connect the hardware security key to one of the USB port on the FC Solo. USB-style hardware security key USB port 3 Turn on the FC Solo. Fiery Central License Manager You can view the Fiery Central License by accessing the License Manager. -
Page 54: Configuring Fc Solo
Service Guide: Fiery Central Solo for KM Installing FC Solo Software • Printers per Group - indicates the number of print devices that may be in a Printer Group, which can include any combination of black-and-white and color printers. A maximum of 16 print devices may be in a Printer Group. -
Page 55: Fiery Central Configure
Service Guide: Fiery Central Solo for KM Installing FC Solo Software To access Fiery Central Manager 1 Right-click the Fiery Central tray icon and select Fiery Central Manager. Click Start > All apps > Fiery Central > Fiery Central Manager from the Windows taskbar. - Page 56 Service Guide: Fiery Central Solo for KM Installing FC Solo Software...
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Page 57: Troubleshooting
Troubleshooting This chapter identifies the source of common problems that may occur with the FC Solo and suggests ways of correcting the problems. Troubleshooting process Problems with the FC Solo configuration may occur in one of three areas: • Inside the FC Solo •... -
Page 58: Checking External Connections
Service Guide: Fiery Central Solo for KM Troubleshooting This section includes the following: • “Checking external connections” on page 58 Describes the quick checks you can do to make sure that the problem is not caused by a loose connection at the back of the FC Solo. -
Page 59: Inspecting The System
Service Guide: Fiery Central Solo for KM Troubleshooting 2 Inspect the inside of the FC Solo. For more information, see Figure 5 on page 20 and Figure 6 on page 21. Make sure that no foreign materials have been dropped into the chassis. - Page 60 Service Guide: Fiery Central Solo for KM Troubleshooting Verifying the system Table 2: Conditions to verify Part and additional page references When problem occurs, verify that: External ports and cable connections, page 58 • Power cable is connected properly into the power outlet.
- Page 61 Service Guide: Fiery Central Solo for KM Troubleshooting Verifying the system (Continued) Table 2: Conditions to verify Part and additional page references • Each DIMM is well-seated. DIMM(s) for FC Solo, page 36 • DIMM edge connectors are not oxidized.
- Page 62 Service Guide: Fiery Central Solo for KM Troubleshooting Verifying the system (Continued) Table 2: Conditions to verify Part and additional page references The hard disk drive required is: Hard disk drive, page 45 • Present • Correctly installed • Appears undamaged •...
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Page 63: Normal Startup Sequence
Service Guide: Fiery Central Solo for KM Troubleshooting Normal startup sequence When you turn on or reboot the FC Solo, the system runs a startup routine. The following table lists the normal startup sequence as it appears on the FC Solo control panel and on the monitor. - Page 64 Service Guide: Fiery Central Solo for KM Troubleshooting Table 4: FC Solo error messages and conditions (Continued) Symptom Possible cause Suggested action Startup FC Solo does not start Possibly one of the following: 1 Recheck all cables and connections. and the control panel •...
- Page 65 Service Guide: Fiery Central Solo for KM Troubleshooting Table 4: FC Solo error messages and conditions (Continued) Symptom Possible cause Suggested action Startup (cont.) Startup (cont.) Control panel screen Possibly one of the following: 1 Recheck all cables and connections.
- Page 66 Service Guide: Fiery Central Solo for KM Troubleshooting Table 4: FC Solo error messages and conditions (Continued) Symptom Possible cause Suggested action Startup (cont.) Startup (cont.) Activity light status Possibly one of the following: 1 If you suspect that the problem may be caused by a print progresses from solid job, try printing a different job.
- Page 67 Service Guide: Fiery Central Solo for KM Troubleshooting Table 4: FC Solo error messages and conditions (Continued) Symptom Possible cause Suggested action System performance System performs slowly Possibly one of the following: 1 Recheck all cables and connections. and/or hangs •...
- Page 68 Service Guide: Fiery Central Solo for KM Troubleshooting Table 4: FC Solo error messages and conditions (Continued) Symptom Possible cause Suggested action Network Network If you suspect a network problem, keep in mind the following: • If the FC Solo does not appear on the network, there may be another device on the network with the same Ethernet hardware address.
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Page 69: Specifications
Specifications This section provides an overview of FC Solo features, specifications, and safety certifications. Note: Replacement parts and specifications are subject to change. When ordering replacement parts, refer to the current parts list maintained by your authorized service/support center. Install the correct parts as directed by your service/support center. - Page 70 Service Guide: Fiery Central Solo for KM Specifications • GS Mark by TUV, EN60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013 EMI/EMC approvals • FCC Title 47, Part 15 Subpart B, Class B • ICES-003, Issue 5, August 2012, (Class B) • EN55022:2010 (EU) Class B •...
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Page 71: Index
50 replacing 49 CMOS 31 components EFI Fiery Central Bar checking 58 EFI Fiery Central Setup 54, 55 exploded view of 19 EFI Fiery Central License Manager 53 configuration, see setup EFI Fiery Central configuring Fiery Central 55... - Page 72 Service Guide: Fiery Central Solo for KM Index CPU 38 AC cable 58 front panel 17 AC connector 58 removing 25 chassis fan 41 CPU fan 38, 40 DVD drive 50 hard disk drive (HDD) 45, 47 HDD 48 bracket 46, 47...
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