Xerox Versant 180 Press User Manual page 134

Troubleshooting
Suggested Solutions
• The tray heater may partially dry paper and affect print quality. If print quality is affected
by dry paper, Disable the tray heater.
Note
Disabling the tray heater may result in an increase of multifeeds.
• This feature can be found in Machine Status > Tools > Setup & Adjustment > Custom
Paper Settings. Select the desired Custom Paper > Change Settings > Tray Heater >
Change Settings.
• To Disable (unchecked) the tray heater:
a. Remove any paper loaded in the tray.
b. In Adjust Air Assist Values select any option except Forced Off .
c. Disable (unchecked ) the tray heater and register the stock.
The printer performs a forced exhaust action for approximately one minute. During
the forced exhaust action, do not change any settings or open a tray.
Important
A forced exhaust with paper loaded in tray can lead to image quality problems.
d. After the forced exhaust is complete, load paper in tray.
3. Change the Multifeed Detection setting.
• Use this feature to Enable (checked) or Disable (unchecked) multifeed notifications;
this feature does not make any other adjustments.
• The Multifeed Detection feature is accessed from Machine Status > Tools > Setup &
Adjustment > Custom Paper Settings. Select the desired Custom Paper > Change
Settings > Multifeed Detection > Change Settings.
• The settings available for the Multifeed Detection option include:
- Enabled (checked): Multifeed notifications are switched On.
- Disabled (unchecked): Multifeed notifications are switched Off.
Note
To prevent the system from reporting faults due to multifeeds, temporarily disable
notifications. This allows the user to continue their workflow until the cause of the
problem is resolved. Be aware that disabling this feature has no impact on the oc-
currence rate of actual multifeeds, and if disabled, multifed sheets may cause jams
elsewhere in the system and/or result in additional blank sheets in the final output.
Problem
Paper Curl
Suggested Solutions
1. If your press configuration includes the Interface Decurler Module (IDM)s, confirm that
the IDM Curl Correction option on the IDM control panel is set to Auto.
Note
For more information, refer to the Optional Devices Guide for Xerox
the Interface Decurler Module (IDM) chapter.
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Versant 180 Press,
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Xerox Versant 180 Press
User Guide