Xerox Versant 180 Press User Manual page 126

Troubleshooting
Problem
Multiple sheets feed from
the paper trays.
Paper jams in the optional
Trays 6-9
Paper jams when exiting
the Paper Trays.
Output jams when exiting
the press to the Offset
Catch Tray.
Excessive paper curl
6-4
Suggested solutions
• If the problem is from trays 6-9 only, refer to Custom Paper
Settings Troubleshooting table,
Jams in Trays 6-9.
• Do not fill the paper trays above the MAX fill line indicator.
• Remove the paper from the tray and fan the sheets to separate
the joined sheets.
• Predrilled sheets may stick together at the holes. Remove the
paper from the tray and fan the sheets to separate the joined
sheets.
• Paper and transparencies may stick together if environmental
conditions are too dry and cause excessive static. Increase the
humidity level in the room to minimize static.
• Gently fan transparencies to separate the sheets before you
load them.
• If the problem is from trays 6-9 only, refer to the Custom Paper
Settings Troubleshooting table,
Jams in Trays 6-9.
• Visually check to see if the Feed, Retard, and/or Nudger Rolls
are worn or damaged.
• Check the HFSI interval status for the rolls. Replace if needed.
• Ensure that the edge guides of the paper tray fit snugly against
the paper stack.
• Do not fill the paper trays above the MAX fill line indicator.
• Close the tray slowly to avoid shifting the paper stack.
• When no other output device is present, the Offset Catch Tray
can hold up to 500 sheets of 24 lb (90 gsm) paper. Empty the
catch tray when output approaches this limit to ensure continu-
ous production.
• Ensure the first sheet is not blocking the paper exit, particularly
for 11 x 17 inch (A3) output.
Potential impacts:
• Ensure that the correct paper weight and paper type are selec-
ted.
• The mass of dry ink (toner) coverage on the print output – the
greater the dry ink/toner mass, the greater the paper curl.
• The paper weight and whether or not it is coated or uncoated.
• The humidity conditions at the press.
Multifeeds, Misfeeds and Paper
Multifeeds, Misfeeds and Paper
® ®
Xerox Versant 180 Press
User Guide