Xerox Versant 180 Press User Manual page 125

Problem
Text prints incorrectly (text
is corrupted).
Trays do not recognize the
media.
Prints are not on desired
paper size.
Paper is misfed, jams often,
or wrinkles repeatedly.
® ®
Xerox Versant 180 Press
User Guide
Suggested solutions
Other information to remember includes:
• From a cold start (power on or power saver), system takes less
than 5 minutes to start printing.
• From standby mode, system usually takes less than 1 minute
to start printing.
Check the application or print driver settings on whether non-
standard fonts are being used for printing.
• At the UI, check the paper settings for the tray (Machine
Status > Device Information > Paper Tray Status).
• Check the print server settings.
• Check that the paper is loaded correctly as either SEF or LEF
and this matches the paper settings programmed at the print
server.
• Ensure that the correct paper size and type is loaded in the
paper trays.
• Set the paper guides to the correct positions.
• Select the paper size, tray and weight at the print server and
ensure these paper attributes are set correctly at the Tray
Properties window.
• Ensure that "Fit to Paper" or an equivalent selection is not se-
lected in your print driver.
• If a message appears on the press touch screen, follow the in-
structions displayed.
• Make sure the paper and paper tray selected match the paper
size settings. Refer to the Recommended Media List.
• Make sure the trays are loaded properly with acceptable media
and do not exceed the MAX fill line.
• Ensure the paper tray edge guides are in the correct position.
To ensure tray closure, firmly push it in as far as possible.
• Turn the paper stack around and/or over in the selected paper
tray.
• Remove a few sheets from the top and the bottom of the stack
in the paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Replace the paper in the selected paper tray with paper from
a new package.
• Remove any partially fed paper from the trays. Make sure to
remove any torn pieces of paper still remaining inside the press.
• Ensure the paper you are using had been stored properly.
Troubleshooting
6-3