Other Information; Basic Troubleshooting - Panasonic VL-V900 Installation And Operating Instructions Manual

7. Other Information

7.1 Basic troubleshooting

For advanced troubleshooting, refer the information on the following web site.
http://panasonic.net/pcc/support/intercom/v900
If the system does not operate correctly, particularly after installing or modifying the system, first check the
following points.
R Power is connected to each unit
R All cables are connected correctly and fully inserted into the terminals (see page 26 to 32)
– You can also use the Connection check function (page 41) of the setup tool to check connections.
R The in/out connections between units are correct (see page 26 to 30)
R The switch settings are correct (see page 32 to 36)
Red lit or flashing indicators
Indicators lit or flashing in red indicate there is an error. See 5.10 POWER and ACCESS indicators (Page 57) for
more information.
General issues
Problem
Calls are disconnected.
The lobby station screen
is blank.
Cannot monitor lobby
stations from the main
monitor.
Cannot monitor lobby
stations selected from the
monitor list on the main
monitor.
Setup issues
Problem
Cannot upload data to the
system.
62
R The call with higher priority (such as an emergency call) was made,
causing the current call to be disconnected.
→ Wait and try again later.
R The current call timed out and was disconnected.
→ To conserve system resources, all calls time out and are
disconnected after a programmed amount of time.
R The lobby station has not detected the visitor.
→ Lobby stations feature a motion sensing device that turns on the
screen only when a visitor is detected. Stand in front of the lobby
station when operating it.
R Lobby stations connected to extension boxes may not be able to be
monitored from main monitors.
R If the selected lobby station is connected to an extension box, it may
not be able to be monitored from main monitors.
R The cables are not correctly connected.
→ Check cable connections and make sure that all cables are fully
inserted into the terminals.
– You can also use the Connection check function (page 41) of
the setup tool to check connections.
R Power is not connected to all units.
→ Check the power connection and connect power to all units.
R Switch settings are incorrect.
→ Check the switch settings.
R The in/out connections between units are incorrect.
→ Check the connections.
Cause & Solution
Cause & Solution
Page
60
12
53
53
Page
26 to 36