Appendix B: Clearing Persistent Storage Or Resetting The System Password; Clearing The Persistent Storage Or Resetting The Password Using The Boot Loader - Extreme Networks SSA-G8018-0652 Hardware Installation Manual

B
Clearing Persistent Storage or
Resetting the System Password

Clearing the Persistent Storage or Resetting the Password Using the Boot Loader

Clearing the System Storage or Resetting the Password Using the Mode Switches
When troubleshooting the SSA switch it might become necessary to clear the persistent storage in
NVRAM or reset the system password. This can be done in either of two ways:
•
Clearing the Persistent Storage or Resetting the Password Using the Boot Loader
•
Clearing the System Storage or Resetting the Password Using the Mode Switches
Each method is described in the following topics.
Clearing the Persistent Storage or Resetting the Password Using
the Boot Loader
Persistent storage can be cleared or the system password reset to factory default using the boot loader
by connecting a terminal application to the serial (console) port. Serial console access to the boot
loader has been successfully tested with the following applications:
•
HyperTerminal
•
TeraTerm
Other terminal applications might work but are not explicitly supported.
To clear the SSA switch persistent storage or to reset the system password to its factory default value,
follow these steps:
1 With the console port connected, power up the device.
The following message displays:
Boot ROM Initialization, Version 01.00.02
Copyright (c) 2016 Extreme Networks, Inc.
SDRAM size: 1024 MB
Testing SDRAM....
Loading Boot Image: 0x.00.yy...
Uncompressing Boot Image...
2 When the boot image is finished uncompressing, you receive a message indicating you have three
seconds to access the bootloader menu by pressing any key.
Pressing a key displays the system image loader prompt:
###You have 3 seconds to access the bootloader menu###
Press any key to enter System Image Loader menu
PressAnyKey
[System Image Loader]:
S-Series Stand Alone (SSA) Switch Hardware Installation Guide
PASSED.
DONE.
DONE.
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