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5. VidyoPanorama 600
Troubleshooting
Problem
Unable to determine the display ID
Display doesn't come out of
standby mode
"Disconnecting UEFI drives. Please
wait..." message appears during
system initialization
Self-view freezes when connecting
the VISCA cable / Unable to control
the camera remotely
Resolution
When the VidyoPanorama 600 server is placed on the
rack in the standard position, the display IDs for the six
ports are 1 through 6 from left to right on the back of the
VidyoPanorama 600 server.
To identify the display IDs on-screen, click Identify on the
Display Layout
Admin UI
Check for a loose cable connection to the display.
In addition, check the Power setting option on the display.
The Power setting should ensure that the display will go
into standby/sleep mode based on the inactivity timer, but
it should prevent the power from going off completely.
Wait for one minute and then power cycle the
VidyoPanorama 600 again. It should recover on the next
restart.
The USB VISCA cable is not supported. Use the serial port
VISCA cable instead.
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