Bluetooth Headset; Recording - Polycom VVX 201 User Manual

Bluetooth Headset

If you encounter any issues using a Bluetooth headset, see the following table for possible solutions to
common problems.
Common Bluetooth Headset Issues and Solutions
Issue
The Bluetooth settings do not display on my phone
My headset doesn't pair automatically.
R :
ELATED INFORMATION
Enable Bluetooth and Connect a Headset

Recording

If you encounter any issues recording calls, see the following table for possible solutions to common
problems.
Common Recording Issues and Solutions
Issue
The message "USB device is full. Recording canceled"
is displayed when I pressed Start.
The recording stopped during a call.
The message "USB device removed
unsafely.Recording canceled" displayed when I
removed my USB flash drive during a call.
The message "Unsupported USB device attached"
displayed.
R :
ELATED INFORMATION
Browse Recorded Calls
Polycom, Inc.
(Adapted by Atlantic Broadband)
Corrective Action
Do one of the following:
● Check with your system administrator to see
if the Bluetooth feature is enabled on your
phone.
● Make sure the Bluetooth Radio setting is on.
If your headset is an older model, you may need to enter
a password before the headset can pair with your
phone. Refer to your headset documentation for more
information.
Corrective Action
Check that there is sufficient space on the USB flash
drive.
If the USB flash drive becomes full during recording,
recording stops and the message "USB device is full.
Recording stopped" is displayed.
Delete previous recordings to make space on the USB
drive.
Do not remove the USB flash drive while recording. If
you want to remove the drive during a call, press Stop,
and then remove the drive.
Refer to Technical Bulletin 38084: Supported USB
Devices for a list of USB devices supported on Polycom
phones.
Troubleshooting
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