System Locked After Using Wrong Password Five Times - Cisco 340 Series Configuration Manual

Appendix A Troubleshooting
If the problem is not caused by external devices, record the system log and contact a Cisco support
Step 4
representative.

System Locked After Using Wrong Password Five Times

If type the wrong password more than five times when you log in, the system is locked for 15 seconds.
After 15 seconds have lapsed, the screen is unlocked and you can retype the password.
Reset and Upgrade
This section provides troubleshooting information about reset and upgrade issues.
Having Trouble Updating the System
If you have trouble updating the system of a Cisco Edge 340 Series device, perform one of the following
actions:
•
•
•
Restore Factory Settings Action Fails in Web GUI
If you fail to restore the factory settings in the Web GUI, try again by clicking Restart/Reset in the left
pane under the Maintenance tab.
Display Issues
This section provides troubleshooting information about display issues.
No Signal Output
If you do not find signal output after connecting a monitor, and the network status of the Cisco Edge 340
Series device is Disconnected, follow these steps:
Step 1 Check if power is flowing to the monitor.
Check if the VGA or HDMI connector is correctly connected.
Step 2
OL-29491-01
If you can log in to the system, execute the *.bin file to update the system automatically.
If you cannot log in to the system, press F12 when you start the Cisco Edge 340 Series device, and
enter the privileged mode and choose SYSRecovery PMAP as the boot device, as shown in
Figure A-1.
Create a USB recovery disk with the *.bin /dev/sdb1 command. Press F12 when you start the Cisco
Edge 340 Series device, and enter the privileged mode and choose your USB device as the boot
device.
Cisco Edge 340 Series Software Configuration Guide, Release 1.0
Reset and Upgrade
A-3