Remote Control By Telephone; Telephoneremote; Callingthe System; Controlling The System Remotely - 2gig Technologies GO!CONTROL User Manual

REMOTE CONTROL BY TELEPHONE

TELEPHONE REMOTE
You can control your system remotely using a
standard telephone if your system was
installed with a POTS module. Remote
control is performed by calling the system
and responding to spoken questions from
the system. By pressing certain telephone
keys, you can do the following:
• Arm the system
• Disarm the system
• Bypass sensors
• Query system status
NOTE: At the time your system was
installed, your installer needed to enable
the optional remote control by
telephone feature. Otherwise you will be
unable to use the remote control by
telephone feature.
Calling the System
During installation, your installer selects
whether your system supports the remote
telephone option or not. If this feature is
enabled, the system requires you to call
twice within 30 seconds before it answers
your call.
Call the telephone number that the
1
Control Panel is connected to. Wait for
one or two rings, then hang up.
Within 10‐45 seconds, call the Control
2
Panel again. The Control Panel answers
the call.
Controlling the System
Remotely
Talk to your dealer to see if your system was
installed with the POTS module. Once you
are connected with the system via the
telephone, you can check on system status
and remotely control the major functions.
TIP: The announcements that the system
plays over the telephone do not sound
out of the Control Panel's speaker.
After the Control Panel answers, it s asks
1
for your User Code. You have 15 seconds
to enter your User Code using the
telephone keys. If you don't enter a valid
User Code in 15 seconds, the system
disconnects the call.
26 ©2013 2GIG Technologies Inc. All Rights Reserved.
For security purposes, if 2 attempts using
2 telephone calls to enter a User Code
within a 5 minute time frame fail to
enter a valid code, the system
disconnects and does not respond to
telephone commands for 30 minutes.
After the system has accepted your User
2
Code, it announces the system status,
then announces the remote command
options.
The system waits up to 60 seconds for
each remote command before
automatically disconnecting. If you
already know the remote command
telephone key number, you can enter it
before the command announcement
finishes. Use the following telephone
keys to control your system.:
Press 1 For System Status Report
Press 2 To Arm the System in Away Mode
Press 3 To Arm the System in Stay Mode
Press 4 To Disarm the system
Press 5 To turn on Auxiliary Output (if used)
Press 6 To turn off Auxiliary Output (if used)
Press 7 To stop System Status Report
Press 8 To Hang Up
Press 9 To Repeat the Command Menu
Press # To Bypass All Open Sensors and Arm the
System
NOTE: Remember to press 8 to hang up
when you are finished remotely
controlling the system.
TIP: There is no Exit Delay when you
remotely arm the system.
TIP: The Auto Stay feature (if enabled) does
not function when you remotely arm the
system.
Bypassing Sensors Remotely
If there are open sensors when you try to
arm the system remotely, the system
announces the current status and asks: "To
bypass sensors and arm, press pound."
To bypass all open sensors and arm the
1
system, press #.
After the open sensors are bypassed, the
system arms in the mode you selected and
announces the system status to you.