Displaying Call-Related Information - Avaya definity Operation Manual

The display and display buttons

Displaying call-related information

Call-related information includes:
Incoming-call button associated with the call
One of six buttons, labeled a through f, lights when a call comes to your
console. In the following sample, the lamp that lights is "a."
a=
Caller identification
For internal calls, the display shows the caller's name or the identification
assigned to the phone in use, and the caller's extension. In the following
sample, the caller is Tom Brown who is at extension 3062.
a=
For outside calls, the display shows the kind of outside line used and the
outside line's assigned access code. In the following sample, the access
code for the local outside line is 8.
a=
Called-party identification
For incoming calls, the display shows the called party's name and
extension. In the following sample, the called party is Liz Via who is at
extension 4328.
a=OUTSIDE CALL
For outside calls, the display shows the kind of outside line used and the
outside line's access code. In the following sample, the access code the line
used is a WATS line, with access code 101.
b=
Calling party identification for outbound calls
For an outgoing call, the display shows the called party's name and
extension. In the following sample, the called party is Jeff Morrow who is
at extension 4032.
a=
If only name information is available, the following displays.
a=
If only number information is available, the following displays.
a= 3304
TOM BROWN
TOM BROWN
OUTSIDE CALL
to LIZ VIA at EXT 4328
WATS 101
JEFF MORROW
JEFF MORROW
3304
3062
3062
8
4032
4032
Issue 5 July 2001 15