Call Purpose - Avaya definity Operation Manual

Enterprise communications server
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The display and display buttons

Call purpose

Call-purpose information identifies features that are in use.
call-purpose identifiers.
Table 3. Call purpose identifiers
Identifier
or
B
b
co
cs
ct
d
f
ic
ld
n
na
Description
Busy. Displays when called parties do one of the following:
Do not answer
Send their calls to coverage
Are active on a call that uses temporary bridged appearance
Controlled Outward Restriction call. An internal user who
doesn't have calling privileges for outside lines attempts to make
an outgoing call.
Controlled Station-to-Station Restriction call. An internal user
who doesn't have internal calling privileges attempts to make a
call to another internal phone.
Controlled Termination Restriction call. A caller attempts to call
a user who cannot receive calls.
Don't Answer or Cover. Displays when called parties do one of
the following:
Do not answer
Send their calls to coverage
Are unavailable and have a temporary bridged appearance.
Call Forwarding. System users forward their calls to you.
Intercept Treatment. The system redirects calls to you due to a
problem with the system or because your system manager has
programmed calls made to specified extensions to come to you.
Direct Inward Dialing (DID) Listed Directory Number (LDN)
call. Incoming calls that are listed in the phone book and are
placed directly to a system user's extension.
Night Service Station call. Night service is on and the call goes to
the night service station.
Night Service. Consoles are in night service mode.
Table 3
defines
Continued on next page
Issue 5 July 2001 17

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