YASKAWA DX100 Instructions Manual page 9

158604-1CD
Standard I/O Signal
Assignment Table (PNP)
Customer Support Information
If you need assistance with any aspect of your Standard I/O Signal
Assignment Table (PNP) system, please contact Motoman Customer
Support at the following
24-hour telephone number:
For routine technical inquiries, you can also contact Motoman Customer
Support at the following e-mail address:
techsupport@motoman.com
When using e-mail to contact Motoman Customer Support, please provide
a detailed description of your issue, along with complete contact
information. Please allow approximately 24 to 36 hours for a response to
your inquiry.
Please use e-mail for routine inquiries only. If you have an
urgent or emergency need for service, replacement parts,
NOTE
or information, you must contact Motoman Customer
Support at the telephone number shown above.
Please have the following information ready before you call:
• System
• Robots
• Positioner
• Primary Application
• Controller
• Software Version
• Robot Serial Number
• Robot Sales Order Number
ix
(937) 847-3200
DX100
Access this information on the
Programming Pendant's LCD
display screen by selecting {MAIN
MENU} - {SYSTEM INFO} -
{VERSION}
Located on the robot data plate
Located on the controller data
plate
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