System Overview; General Features - Synectix VMS Lite User Manual

The Synectix VMS Lite is a 2-port stand-alone Voice Mail System which is designed to
be a complete telephone call management solution for small to medium business
organizations, featuring Plug-and-Play ease of installation and use combined with an
unmatched Value-for-Money.
The Synectix VMS Lite
Handles 2 calls at a time,
Answers incoming calls with a professional custom recorded greeting giving
the various options to reach the desired person or department,
Collects the digits dialed by the caller,
Transfers the call to the desired person or department,
Checks if the called extension answered or is busy or there is no answer,
If the call is answered, transfers the caller to that extension without any delay,
If the called extension is busy or there is no answer, transfers the call to the
mailbox of the called person,
Plays the welcome greeting of the called person and allows the caller to
record a message,
Allows the caller to transfer to another extension or to the operator after
leaving a message,
Enables the message waiting notification feature on the called extension,
Notifies the user of a new message on the user's pager or cell phone.
The users may call the Synectix VMS Lite to retrieve their messages. When calling from
their own extension, they may use the speed dial key to access the mailbox directly, or
when calling from outside their premises or from some one else's extension, they may
retrieve messages by pressing *# at the main greeting and then dialing their mailbox
number.
Once they are logged into their mailbox, they may listen to their messages, save or
delete the messages, forward them or distribute the message to multiple users etc.
The Synectix VMS Lite is fully remote programmable through touch-tone or the
Remote Programming Interface on the Desktop of any PC through its serial port.
Its extensive features may be listed below:
It is an accessory to a PBX that does call handling, call routing, call-monitoring,
message storage and retrieval among other useful features. Synectix VMS Lite
can handle 2 different calls through 2 ports at a time.
Synectix VMS Lite plays a welcome greeting based on the time of the day:
Working time Greeting (Day Greeting), Closed Time Greeting (Night Greeting),
Break Time Greeting and Holiday Greeting.

System Overview

General Features

Synectix VMS Lite
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