Mailbox User Guide - Synectix VMS Lite User Manual

2.0

Mailbox User Guide

This section describes the options available to the normal end user for his User
Mailbox, who uses the system to retrieve his/her messages, reply or delete the
messages etc.
Call in to the Synectix VMS Lite and press * # while the main greeting is playing. The
system responds with a prompt "Press 1 to leave a message or press 2 for mailbox
options".
2.1 Leave a Message
Enter the mailbox number for which you want to leave a message. Start recording the
message after you hear a tone and press any key to stop recording. After recording the
message, the Synectix VMS Lite prompts you with these choices :
Press 1 to Send the Message and Return to the Previous Menu.
Press 2 to Listen to the Message.
Press 3 to Re-Record the Message.
Press # to Send the message and Hang-up.
Press 9 to Cancel and Return to Previous Menu.
If you press 1 at this stage, the message that you just recorded is sent to the recipient
and you will hear the main greeting being played back. You may now transfer the call
to any extension or repeat this process to leave a message to another user.
If you press #, the message is sent to the recipient and the call is terminated. If you
press 9, the message that you just recorded is discarded and you will be returned to
the main greeting.
If you press 2, the just recorded message is played back and then the above prompt is
replayed so that you may choose the other options as desired. If you press 3, you will
be allowed to record your message again and the previous message is discarded.
2.2 Mailbox Options
If you press 2 for mailbox options, you are asked to enter your mailbox number. Enter
your mailbox number followed by the password. If your password is incorrect, you are
asked to re-enter the password. If you enter an incorrect password 3 times successively,
you will be asked to hang-up and the call is disconnected.
Once you are logged into your mailbox, the Synectix VMS Lite plays the number of
new (unread) and saved (already read) messages that you have in your mailbox. Then
Synectix VMS Lite prompts you with:
Press 1 to Listen to New Messages (2.2.1)
(If there is no New Message, this prompt is not played)
Press 2 to Listen to Saved Messages (2.2.2)
(If there is no Saved Message, this prompt is not played)
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