Call Coverage Groups - Panasonic DBS 824 Manual

Call Coverage Groups

Related Programming
• FF1 (System): Alert Tone for Busy Override and OHVA
• FF1 (System): Extension Class of Service Setting
• FF3 (Extension): Extension Class of Service Assignment
• FF3 (Extension): Busy Override Send
• FF3 (Extension): Busy Override Receive
• FF3 (Extension): Extension Page Group
• FF3 (Extension): Call Waiting
Considerations
• You cannot break in on three-party conference calls.
• Attendants can be prevented from using busy override.
• The default for the override alert tone is "off." If the override alert tone is
• "Overridden" does not appear on the display of an extension that has been
• Call Waiting must be activated for Busy Override to operate on hunt

Call Coverage Groups

(CPC-S and CPC-M)
Description
Call coverage is designed for office workers who almost always want their
unanswered calls to be routed to the same secretary or secretaries.
Up to two extensions can be designated as covering phones (secretary).
3-8
• An alert tone sounds to both phones (system programming required).
• The EXT LED lights.
enabled, the tone will be sent to both parties when a call is overridden.
broken into.
groups calls.
DBS 824-3.0/3.2-700
Key Telephone Features
Revised April 2000