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Panasonic KX-TD308 Installation Manual

Digital super hybrid system.
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Digital Super Hybrid System
MODEL
KX-TD308
Please read this manual before connecting the
Digital Super Hybrid System.
POWER

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   Summary of Contents for Panasonic KX-TD308

  • Page 1 Digital Super Hybrid System Please read this manual before connecting the Digital Super Hybrid System. MODEL KX-TD308 POWER...
  • Page 2: System Components

    Thank you for purchasing this Panasonic Model KX-TD308, Digital Super Hybrid System. System Components Model Description Service Unit KX-TD308 Digital Super Hybrid System (Main Unit) Telephone KX-T7420 Digital proprietary telephone KX-T7425 Digital proprietary telephone KX-T7431 Digital proprietary telephone with 1-line display...
  • Page 3 Attention • Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the Digital Super Hybrid System. • This unit should be kept free of dust, moisture, high temperature (more than 40˚C / 104˚F) and vibration, and should not be exposed to direct sunlight.
  • Page 4 NOT equipped to make repairs. Product service Panasonic Servicenters for this product are listed in the servicenter directory. Consult your authorized Panasonic dealer for detailed instructions. The serial number of this product may be found on the label affixed to the bottom of the unit.
  • Page 5: Important Safety Instructions

    Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 6: Save These Instructions

    Important Safety Instructions 10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
  • Page 7: Notification To The Telephone Company

    Telephone Company and F.C.C. Requirements and Responsibilities 1. Notification to the Telephone Company Customers, before connecting terminal equipment to the telephone network, shall upon request of the Telephone Company, inform the Telephone Company of the particular line(s) to which such connection is made, the F.C.C. registration number (see the label on the bottom of the unit) and ringer equivalence number (REN) of the registered terminal equipment.
  • Page 8 Before connecting this equipment to any telephone, call the telephone company and inform them of the following: • Telephone numbers to which the system will be connected • Make ............... Panasonic • Model.............. KX-TD308 • FCC Registration No........found on the bottom of the unit •...
  • Page 9 Telephone Company and F.C.C. Requirements and Responsibilities Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. When programming emergency numbers and/or making test calls to emergency numbers: 1.
  • Page 10 Introduction This Installation Manual provides technical information for the Panasonic Digital Super Hybrid System, KX-TD308. It is designed to serve as an overall technical reference for the system and includes a description of the system, its hardware and software, features and services and environmental requirements.
  • Page 11: Table Of Contents

    Contents Section 1 System Outline System Highlights ................Basic System Construction .............. Proprietary Telephones ..............Options....................1.4.1 4-SLT Extension Expansion Card (KX-TD30870) ....1.4.2 Caller ID / DISA / FAX Detection Card (KX-TD30891) ..Specifications..................1.5.1 General Description..............1.5.2 Characteristics ................. 1.5.3 System Capacity..............
  • Page 12 Contents Section 3 Features Absent Message Capability ..............Account Code Entry ................Alternate Calling – Ring / Voice............Answering, Direct Outside Line............Automatic Callback Busy (Camp-On) ..........Automatic Configuration..............Automatic Hold by CO Button............Automatic Route Selection (ARS) ............. Automatic Station Release..............3-12 Background Music (BGM)..............
  • Page 13 Contents Call Splitting..................3-44 CALL TRANSFER FEATURES – SUMMARY ....... 3-45 Call Transfer, Screened – to Extension ..........3-45 Call Transfer, Screened – to Outside Line.......... 3-46 Call Transfer, Unscreened – to Extension .......... 3-47 Call Waiting ..................3-48 Call Waiting from Central Office ............3-49 Class of Service (COS)...............
  • Page 14 Contents Flexible Numbering................3-79 Floating Station .................. 3-82 Full One-Touch Dialing..............3-83 Group Call Pickup Call Pickup, Group ......... 3-42 Handset / Headset Selection ............... 3-84 Handset Microphone Mute ..............3-84 Handsfree Answerback............... 3-85 Handsfree Operation................3-86 Hold Recall ..................3-87 Host PBX Access ................
  • Page 15 Contents PAGING FEATURES – SUMMARY ..........3-115 Paging – All ..................3-115 Paging – External ................3-116 Paging – Group................... 3-117 Paralleled Telephone................3-118 Pause Insertion, Automatic..............3-119 Phantom Extension ................3-120 Pickup Dialing ..................3-121 Power Failure Restart ................. 3-122 Power Failure Transfer ...............
  • Page 16 Contents System Programming with Personal Computer........3-147 System Programming with Proprietary Telephone......3-148 System Speed Dialing................. 3-149 System Working Report..............3-150 Time-Out, Variable ................3-152 Timed Reminder ................. 3-154 Timed Reminder, Remote (Wake-Up Call) ........3-155 Toll Restriction ................... 3-156 Toll Restriction for Special Carrier Access ........
  • Page 17 Contents System Programming ............... 4-30 [100] Flexible Numbering..............4-30 [101] Day / Night Service Switching Mode ........4-34 [102] Day / Night Service Starting Time .......... 4-35 [103] Automatic Access Outside Line Assignment......4-37 [105] Account Codes ................ 4-38 [106] Station Hunting Type .............. 4-39 [107] System Password..............
  • Page 18 Contents [218] DISA AA Wait Time ............... 4-76 [219] Call Park Recall Time ............. 4-77 TRS / ARS Programming ............... 4-78 [300] TRS Override for System Speed Dialing ........ 4-78 [301]–[305] TRS Denied Code Entry for Levels 2 through 6... 4-79 [306]–[310] TRS Excepted Code Entry for Levels 2 through 6..
  • Page 19 Contents Extension Programming ..............4-120 [600] EXtra Device Port ..............4-120 [601] Class of Service............... 4-121 [602] Extension Group Assignment..........4-122 [603]–[604] DIL 1:N Extension and Delayed Ringing — Day / Night ................. 4-123 [605]–[606] Outgoing Permitted Outside Line Assignment —...
  • Page 21: System Outline

    Section 1 System Outline This section provides general information on the system, including system capacity and specifications.
  • Page 22: System Highlights

    Extension — EXtra Device Port (XDP) Four extension jacks in the KX-TD308 support the connection of a digital proprietary telephone and a single line device. The two devices per jack have different extension numbers and are treated as two completely different extensions.
  • Page 23 System Highlights Caller ID Allows the user to see the name or telephone number of a caller on the telephone display before answering a call. Trunk (Outside Line) Answer From Any Station (TAFAS) Ringing occurs over the external paging system; call can be answered from any station.
  • Page 24: Basic System Construction

    Basic System Construction The KX-TD308 Digital Super Hybrid System has a basic capacity of three outside lines and eight extensions. It is capable of supporting Panasonic digital and analog proprietary telephone, and single line devices such as standard telephones and fax machines.
  • Page 25: Proprietary Telephones

    Proprietary Telephones The following Panasonic proprietary telephones are available with this system. Proprietary Description Telephone KX-T7420 Digital, speakerphone, 12 Flexible CO KX-T7425 Digital, speakerphone, 24 Flexible CO KX-T7431 Digital, 1-line display, speakerphone, 12 Flexible CO KX-T7433 Digital, 3-line display, speakerphone,...
  • Page 26: Options

    Options 1.4.1 4-SLT Extension Expansion Card (KX-TD30870) Adds four eXtra Device Port extensions to jacks 5 through 8, for a maximum of eight digital extensions plus eight single line device extensions. The basic configuration already supports digital proprietary telephones on jacks 5 through 8. 1.4.2 Caller ID / DISA / FAX Detection Card (KX-TD30891) This card supports the following:...
  • Page 27: Specifications

    Specifications 1.5.1 General Description System Capacity Outside lines 3 max. Extensions 8 max. (12 max. with eXtra Device Port, 16 max. with eXtra Device Port and 4-SLT Extension Expansion Card) Control Method CPU: 8 bit CPU Control ROM: 768 KB, Control RAM 128 KB Switching Non Blocking PCM Time Sharing Switch Power Supplies...
  • Page 28: Characteristics

    Specifications 1.5.2 Characteristics Station Loop Limit KX-T7420 / KX-T7425 / KX-T7431 / KX-T7433 / KX-T7436 / KX-T7220 / KX-T7230 / KX-T7235 / KX-T7250 / KX-T7020 / KX-T7030 / KX-T7050 / KX-T7055 / KX-T7130 ..40 ohms Standard Telephone........600 ohms including set Doorphone..........20 ohms Minimum Leakage Resistance 15,000 ohms...
  • Page 29: System Capacity

    Specifications 1.5.3 System Capacity Lines, Cards, Station Equipment Item Max. Quantity Service Units Outside Lines Extension Jacks Station Terminals 4-SLT Extension Expansion Card Caller ID/DISA/FAX Detection Card Doorphone Door Opener External Pager External Music Source System Data Item Max. Quantity Operators System Speed Dialing One-Touch Dialing...
  • Page 30 Section 2 Installation This section contains the basic system installation and wiring instructions, as well as how to install the optional cards and units.
  • Page 31: Before Installation

    7. Install at least 1.8 m (6 feet) away from radios and televisions. (Both the system and Panasonic proprietary telephones) 8. Do not obstruct area around the system (for reasons of maintenance and inspection —...
  • Page 32 4. Please use one pair telephone wire for extension connection of (telephone) equipment such as standard telephones, data terminals, answering machines, computers, voice processing systems, etc., except Panasonic proprietary telephones (e.g. KX-T7433, KX- T7436, KX-T7230, KX-T7235). 5. Unplug the system during wiring. After all of the wiring is completed, plug in the system.
  • Page 33: Installation Of The Main Unit

    Installation of the Main Unit 2.2.1 Unpacking Unpack the box and check the items below: Main Unit AC Cord Template three Screws (Wall Mounting) Screw (Extension Connector) Pager Connector Music Source Connector 2.2.2 Location of Interfaces Outside Line Modular Jack Ground Terminal Side View Door Opener Jack...
  • Page 34: Wall Mounting

    2.2.3 Wall Mounting This set is designed for wall mounting only. The wall where the main unit is to be mounted must be able to support the weight of the main unit. If screws other than the ones supplied are used, use screws with the same diameter as the ones enclosed.
  • Page 35: Opening Front Cover

    2.2.4 Opening Front Cover 1. Loosen the screw. 2. Slide the front cover toward the right while pressing the mark. screw Note The screw cannot be removed from the system. Installation...
  • Page 36: Frame Ground Connection

    2.2.5 Frame Ground Connection IMPORTANT!!! Connect the frame of the main unit to ground. 1. Loosen the screw. 2. Insert the grounding wire. 3. Tighten the screw. 4. Connect the grounding wire to ground. screw To ground In most of the continental United States, the ground provided by the “Third wire ground” at the commercial power outlet will be satisfactory.
  • Page 37: Connection

    Connection 2.3.1 System Connection Diagram (Lightning Protectors) to outside lines 1 through 3 3 Outside Lines POWER External Music Source Doorphone Door KX-T30865 Opener Amplifier Speaker Printer Computer 8 Extensions (two (one (two pair) pair) pair) Standard Telephone KX-T7400 series digital KX-T7200 series digital proprietary telephones proprietary telephones...
  • Page 38: Outside Line Connection

    2.3.2 Outside Line Connection Connection Insert the modular plugs of the telephone line cords (6- conductor wiring) into the modular jacks on the system. 2. Connect the line cord to the outside line jack and the terminal board or the Central Office jack. R: Ring T: Tip Outside Line 1...
  • Page 39: Outside Line Connection

    2.3.2 Outside Line Connection Installing Lightning Protectors A lightning protector is a device to be installed on an outside line to prevent a dangerous surge from entering the building and damaging equipment. A dangerous surge can occur if a telephone line comes in contact with a power line.
  • Page 40 2.3.2 Outside Line Connection Installation of an Earth Rod Lightning Protectors Grounding Wire System (Underground) 1) Installation location of the earth rod .....Near the protector 2) Check obstructions........None 3) Composition of the earth rod ......Metal 4) Depth of the earth rod ........More than 50 cm (20 inches) 5) Size of the grounding wire......Thickness is more than 16 AWG...
  • Page 41: Extension Connection

    2.3.3 Extension Connection Extension jacks 1 through 4 are for all kinds of telephones. Extension jacks 5 through 8 are only for digital proprietary telephones. To make extension jacks 5 through 8 usable for all kinds of telephones, a 4-SLT Extension Expansion Card (KX- TD30870) must be installed.
  • Page 42 2.3.3 Extension Connection Connection 1. Insert the 50-pin connector to the Extension Jack as shown. 2. Connect the wire cords to the appropriate connector pins and the terminal equipment. Refer to the Telephone Wiring and Pin Number Chart (page 2-14). Connector type Connector type 50-pin (Amphenol 57JE...
  • Page 43 2.3.3 Extension Connection Pin Number Chart Pin no. Cable Color EXTN. 1-4 Pin no. Cable Color EXTN. 5-8/Doorphone WHT-BLU BLK-GRN BLU-WHT GRN-BLK Jack Jack WHT-ORN BLK-BRN No.1 No.5 ORN-WHT BRN-BLK WHT-GRN – BLK-SLT – – – GRN-WHT SLT-BLK WHT-BRN YEL-BLU BRN-WHT BLU-YEL WHT-SLT...
  • Page 44: Telephone Connection

    2.3.4 Telephone Connection Proprietary Telephone Connection Connect proprietary telephones as follows: Analog Proprietary Telephone Included telephone line cord Connect to a Digital Super Hybrid System TO EMSS KX-T7200 Series Digital Proprietary Telephone Included telephone Connect to a standard telephone jack, line cord Telephone Answering Machine, or FAX for XDP or parallel connections (...
  • Page 45 2.3.4 Telephone Connection KX-T7400 Series Digital Proprietary Telephone Connect to a Digital Super Hybrid System Included telephone TO MAIN UNIT line cord Connect to a standard telephone jack, Telephone Answering Machine, or FAX for XDP or parallel connections ( TO TEL 2-16 Installation...
  • Page 46 Method 1: Using a Modular T-Adaptor POWER 2-conductor wiring cord Modular T-Adaptor Connect pins “T” and “R”. (Panasonic KX-J66 or USOC RJA2X) 4-conductor wiring cord For a digital proprietary telephone: Connect pins “D ” and “D ” only.
  • Page 47 2.3.4 Telephone Connection Method 2: For Digital Proprietary Telephones only POWER 4-conductor wiring cord Connect pins “T”, “R”, “D1” and “D2”. 2-conductor wiring cord Connect pins “T” and “R”. <Back of the KX-T7400 Series DPTs> To standard telephone To system Standard Telephone Digital Proprietary Telephone...
  • Page 48 2.3.4 Telephone Connection EXtra Device Port (XDP) Connection A digital proprietary telephone and a standard telephone can be connected to the same extension jack yet have different extension numbers (eXtra Device Port feature). System Programming is required for this jack. Method 1 4-conductor wiring cord Connect pins “D...
  • Page 49: Polarity Sensitive Telephone Connection

    2.3.5 Polarity Sensitive Telephone Connection If your telephone is polarity sensitive, follow the procedure below: 1. Complete all the required extension wiring. 2. Confirm that dialing can be done from all the extensions using a touch-tone telephone. If dialing fails, the polarity between the extension and the system must be reversed.
  • Page 50: External Pager (paging Equipment) Connection

    2.3.6 External Pager (Paging Equipment) 2.3.6 External Pager (Paging Equipment) Connection Connection One external pager (user-supplied) can be connected to the KX- TD308 as illustrated below. Use an EIAJ RC-6701 A plug (two-conductor, ø 2.5mm in diameter). • Output impedance: 600 Maximum length of the cable AWG 18 –...
  • Page 51: External Music Source Connection

    2.3.7 External Music Source Connection 2.3.7 External Music Source Connection One music source such as a radio (user-supplied) can be connected to the KX-TD308 as illustrated below. Insert the plug to the earphone / headphone jack on the external music source.
  • Page 52: Printer And Pc Connection

    2.3.8 Printer and PC Connection 2.3.8 Printer and PC Connection A user-supplied printer or personal computer (PC) can be connected to the system. These are used to print out or refer to the SMDR call records and system programming data. Connect the printer cable or the PC cable to the Serial Interface (RS-232C) connector.
  • Page 53 2.3.8 Printer and PC Connection 2.3.8 Printer and PC Connection Connection Chart for Printer / IBM Personal Computer with KX-TD308 If you connect a printer or an IBM-PC with a 9-pin cable, follow the chart below. System 9-pin Cable Printer/IBM-PC...
  • Page 54 2.3.8 Printer and PC Connection 2.3.8 Printer and PC Connection Serial Interface (RS-232C) Signals Frame Ground: FG Connects to the unit frame and the earth ground conductor of the AC power cord. Transmitted Data: SD (TXD) ..........(output) Conveys signals from the unit to the printer. A “Mark” condition is held unless data or BREAK signals are being transmitted.
  • Page 55: Installation Of Optional Cards

    Installation of Optional Cards 2.4.1 Location of Optional Cards The location of the optional cards is shown below. Precaution To protect the printed circuit boards (P-boards) from static electricity, do not touch parts on the P-boards in the main unit and on the optional cards. Caller ID / DISA / FAX Detection Card Connector...
  • Page 56: Slt Extension Expansion Card Caller Id/disa/fax Detection Card Installation

    2.4.2 4-SLT Extension Expansion Card / Caller ID/DISA/FAX Detection Card Installation One 4-SLT Extension Expansion Card (KX-TD30870) and one Caller ID / DISA / FAX Detection Card (KX-TD30891) can be installed to the system. 4-SLT Extension Expansion Card adds four eXtra Device Port extensions to jacks 5 through 8, for a maximum of eight digital extensions plus eight single line device extensions.
  • Page 57 2.4.2 4-SLT Extension Expansion Card / Caller ID/DISA/FAX Detection Card Installation 3. Attach the optional card to the marked connector. KX-TD30891 Do not touch this static sensitive area. KX-TD30870 4. Tighten the screws. Screws 5. Replace the cover. 2-28 Installation...
  • Page 58: Doorphone And Door Opener Connection

    2.4.3 Doorphone and Door Opener Connection One doorphone (KX-T30865) and one door opener (user-supplied) can be installed. The maximum cable length The maximum length of the doorphone and door opener line cord which connects to the system is as follows: Diameter of the line Max.
  • Page 59 2.4.3 Doorphone and Door Opener Connection Connecting Door Openers 1. Loosen the screws on the terminal strip. 2. Insert the wires coming from the door opener into the holes and tighten the screws. DOOR OPENER To the door opener Note •...
  • Page 60: Auxiliary Connection For Power Failure Transfer

    Auxiliary Connection for Power Failure Transfer Power Failure Transfer connects a specific standard telephone to a selected outside line in the event of system power failure, as follows: Outside Line 1 – Extension (T, R) Jack 1 Connection of outside line 1 and the respective extension require no auxiliary connection.
  • Page 61: Closing The Front Cover

    Closing the Front Cover 1. Fasten all the cables and cords with the cord fastener. 2. Replace the cover and tighten the screw. screw 3. Tie together all of the connected cords and attach them to the wall so that the cords cannot be pulled out of the system. 2-32 Installation...
  • Page 62: Starting The System For The First Time

    Starting the System for the First Time Plug the AC cord into the system AC Inlet and an AC outlet. (The power indicator lights.) Avoid using the same AC outlet for office equipment and this system. Use a dedicated AC outlet only. CAUTION: The power supply cord is used as the main disconnect device, ensure that the socket-outlet is located/installed near the equipment and is easily...
  • Page 63: System Restart

    System Restart After starting the system, if the system does not operate properly, restart the system. Before restarting the system, try the system feature again to confirm whether there definitely is a problem or not. System Restart causes the following: 1.
  • Page 64: System Data Clear

    System Data Clear After storing or changing the system programming data, it is possible to clear your programming data stored in the system, if required. The system will restart with the default setting. 1. Restart the system using program [900] “System Data Clear”. Programming References Section 4, System Programming [900] System Data Clear...
  • Page 65 Section 3 Features This section describes every basic, optional, and programmable feature in alphabetical order. It also provides information about the conditions, connection references, programming required, related features, and operation for every feature.
  • Page 66: Absent Message Capability

    Features bsent Message Capability Description Once set, this feature provides a message on the display of the calling extension to show the reason for the called extension’s absence. Nine messages can be programmed as desired which are available for every extension user. There are six pre-programmed default messages.
  • Page 67: Account Code Entry

    Features ccount Code Entry Description An Account Code is used to identify incoming and outgoing outside calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record. For incoming outside calls, account codes are optional. For outgoing outside calls, there are three modes available to enter an account code: Verified-All Calls mode;...
  • Page 68: Alternate Calling - Ring / Voice

    Features Programming References Section 4, System Programming [005] Flexible CO Button Assignment [100] Flexible Numbering, Account code entry [105] Account Codes [508] Account Code Entry Mode [990] System Additional Information, Fields (3), (46) Station Programming............User Manual Flexible Button Assignment – Account Button Feature References Section 3, Features Toll Restriction Override by Account Code Entry...
  • Page 69: Answering, Direct Outside Line

    Features nswering, Direct Outside Line Description Allows the proprietary telephone user to answer an incoming call by simply pressing the appropriate CO button without lifting the handset or pressing the SP-PHONE / MONITOR button. Conditions This feature permits the user to specify the desired line to be answered if multiple incoming lines are ringing.
  • Page 70: Automatic Configuration

    Conditions • The data is transmitted to the VPS via the lowest jack port. • If your VPS is a Panasonic KX-TVS series and KX-TD308 cannot be selected in the PBX type setup menu, select “KX-TD816” and follow the steps for a KX-TD816.
  • Page 71: Automatic Route Selection (ars)

    Features utomatic Route Selection (ARS) Description Automatic Route Selection (ARS) is a system programmable feature that automatically selects the least expensive route available at the time an outgoing outside call is made. Preprogramming eliminates dialing the access code of the least expensive carrier. All the user has to do is dial the feature number for ARS, and the number.
  • Page 72 Features Example: Program Address [314] Leading Digit Table 1 Location Entry 1234567890 • • • Table 1 Step 3. Check all carriers available to call the stored telephone number and their outside lines. Suppose there are three carriers available to call the XYZ Company and each carrier’s line is assigned to an outside line as follows: Carrier E —...
  • Page 73 Features To program the time zones above, use the program [313] “ARS Time”. Four time zones (Time-A, Time-B, Time-C, Time-D) are provided. Enter the starting hour for each zone. Example: Program Address [313] ARS Time Table Sat. / Sun. Mon. – Fri. Time Zones Entry Time Zones...
  • Page 74 Features Step 5. Create a Digit Modification Table. Carriers E, F and G match the outside lines and Modification Tables as follows and have the following Access Codes: Carrier Mod. Table Access Code 1-0-333 1-0-555 1-0-666 Table 6 According to Table 6, enter the Access Codes in the respective Modification Tables using programs [330] “ARS Modify Removed Digit”...
  • Page 75 Features Flow Chart of the ARS procedure A long distance call is initiated. Restricted Toll Restriction Check The call is not made. Not Restricted Is the ARS Access Code (Default: 9) dialed? Are the leading digits found in a The call is routed via the selected line. Leading Digit Table? Obtains an applicable Route Plan Table The call is routed via an idle line.
  • Page 76: Automatic Station Release

    Features utomatic Station Release Description After going off-hook, if an extension user fails to dial any digits within a specified time period, the user will be disconnected from the line after reorder tone is sent. To get a line again, the user must go back on-hook and then off-hook.
  • Page 77: Background Music (bgm)

    Features ackground Music (BGM) Description Allows the proprietary telephone user to listen to background music from the monitor speaker on the telephone. Conditions • It is required to connect a user-supplied external music source, such as a radio. One external music source can be connected to the system. •...
  • Page 78: Background Music (bgm) - External

    Features ackground Music (BGM) – External Description Background music (BGM) can be broadcast in your office through the external pagers. The BGM can be turned on and off by the operator or manager. Conditions • It is required to connect an external pager and an external music source. The pager and the external music source are user-supplied items.
  • Page 79: Bilingual Display

    Features ilingual Display Description Provides the display proprietary telephone user with either an English or French display. Either display can be selected by Station Programming. Conditions None Programming References Station Programming............User Manual Bilingual Display Selection Feature References None Operation References Not applicable.
  • Page 80: Busy Station Signaling (bss)

    Features usy Station Signaling (BSS) Description When attempting to call a busy extension (ringing or having a conversation), Busy Station Signaling allows you to signal the user on the phone to answer your call. The called extension user hears a Call Waiting tone and is able to answer the call.
  • Page 81: Button, Direct Station Selection (dss)

    Features utton, Direct Station Selection (DSS) Description DSS button permits the proprietary telephone user one-touch access to other extension users. Conditions • A flexible CO button on a proprietary telephone can be assigned as a DSS button using either System or Station Programming. •...
  • Page 82: Button, Flexible

    Voice Mail Transfer “ ” indicates that the feature is available. †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100). 3-18 Features...
  • Page 83 Features Conditions • An outside line can only appear on one Single-CO button of any given telephone. A station can only appear on one DSS button of any given telephone. • Incoming and outgoing calls on the line are shown on the button in the following priority.
  • Page 84: Button, Loop-co (l-co)

    Features utton, Loop-CO (L-CO) Description All outside lines can be assigned to a flexible CO button on a proprietary telephone (PT). The assigned button serves as a Loop- CO (L-CO) button. An incoming call on any outside line arrives at the L-CO, unless there is a Single-CO (S-CO) button associated with the line or unless the button is already in use.
  • Page 85: Button, Single-co (s-co)

    Features utton, Single-CO (S-CO) Description A Single-CO (S-CO) button is an outside line access button. This allows the proprietary telephone (PT) user to access a specific line by pressing a S-CO button. An incoming call can be directed to an S-CO button.
  • Page 86: Buttons On Proprietary Telephones

    Features uttons on Proprietary Telephones Description Proprietary telephones are provided with the feature / line access buttons listed below: KX-T Proprietary Telephones: Buttons 7020 7030 7050 7055 7130 7220 7230 7235 7250 7420 7425 7431 7433 7436 AUTO ANSWER / MUTE † AUTO DIAL / STORE †...
  • Page 87 Features CONF (Conference): Used to establish a three-party conference. FLASH or FLASH/RCL: Allows you to disconnect the current call and originate another call without hanging up (Flash). Sends a flash signal to the Central Office or host PBX to access their features (External Feature Access).
  • Page 88: User Manual

    Features Conditions • Certain buttons are equipped with light indicators (LED’s) to show line or feature status. • CO buttons can be classified according to the following two types: Single-CO (S-CO) button / Loop-CO (L- CO) button Programming References Section 4, System Programming [005] Flexible CO Button Assignment Station Programming............User Manual Flexible Button Assignment...
  • Page 89: Caller Id

    Features aller ID Description Provides the display proprietary telephone user with a caller’s information, such as his / her name and telephone number, on the outside line assigned to receive Caller ID service calls. Additionally, a special standard telephone, which has a Caller ID feature, can receive the Caller ID service from the Central Office and display the caller’s information (Internal Caller ID).
  • Page 90 Features [406] Caller ID Assignment [417] Outside Line Name Assignment [990] System Additional Information, Field (30) Station Programming............User Manual Initial Display Selection Feature References Section 3, Features Call Log, Incoming Operation References Special Display Features —User Manual Call Log, Incoming 3-26 Features...
  • Page 91: Call Forwarding Features - Summary

    Features ALL FORWARDING FEATURES – SUMMARY Description Call forwarding features enable you to have your calls forwarded to a specified destination. You may specify the circumstances under which your calls are forwarded. The following Call Forwarding features are available: Call Forwarding – All Calls Call Forwarding –...
  • Page 92: Call Forwarding - Busy

    Features Feature References None Operation References DPT Features, Standard Telephone Features —User Manual Call Forwarding — All Calls all Forwarding – Busy Description A call directed to your extension is forwarded to another extension if your telephone is busy. Conditions •...
  • Page 93: Call Forwarding - Busy / No Answer

    Features all Forwarding – Busy / No Answer Description Your calls are forwarded to another extension if your extension is busy or you do not answer the call within a pre-determined time. Conditions • Types of calls which are forwarded by this function are: Outside calls –...
  • Page 94: Call Forwarding - Follow Me

    Features all Forwarding – Follow Me Description If you forget to set Call Forwarding – All Calls before you leave your desk, this allows you to set the same function from the destination extension. Conditions • Same as the conditions of Call Forwarding – All Calls. •...
  • Page 95: Call Forwarding - To Outside Line

    Features • Both the Call Forwarding and Do Not Disturb (DND) functions can be set at the same time, but cannot work at the same time. • Pressing the FWD/DND button while on-hook allows the user to enable or disable the Call Forwarding or DND function. If the user sets both functions, alternating the mode is also available by pressing the FWD/DND button.
  • Page 96 Features • Class of Service programming determines the extensions that are able to perform this function. • If an extension is limited by the program [502] “Extension-to-Outside Line Call Duration Limit” according to its Class of Service, the extension is unable to forward an outside call to an outside line. •...
  • Page 97: Call Hold - Intercom

    Features all Hold – Intercom Description This is used to place an intercom call on hold. The held call can be retrieved by the user who held it or by any other extension. Conditions • Only one intercom call can be placed on hold at each telephone at one time (up to ten calls in the system –...
  • Page 98: Call Hold - Outside Line

    Features all Hold – Outside Line Description Allows the extension user to put an outside call on hold. The held call can be retrieved by the user who held it or by any other extension. Conditions • With a standard telephone, the user can hold only one call whether it is an extension or outside call.
  • Page 99: Call Hold, Exclusive - Intercom

    Features all Hold, Exclusive – Intercom Description Allows the proprietary telephone user to prevent other extension users from retrieving a held intercom call. Only the user who held the call can retrieve it. Conditions • Only one intercom call can be placed on Call Hold or Exclusive Call Hold at a time.
  • Page 100: Call Hold, Exclusive - Outside Line

    Features all Hold, Exclusive – Outside Line Description Allows the proprietary telephone user to prevent other extension users from retrieving a held outside call. Only the user who held the call can retrieve it. Conditions • If a call on hold is not retrieved in a specific period of time, Hold Recall is emitted.
  • Page 101: Call Hold Retrieve - Outside Line

    Features all Hold Retrieve – Outside Line Description Allows the extension user to retrieve a specified outside call that has been placed on hold by another extension. Conditions A confirmation tone is sent to the user when the hold is retrieved by entering the feature number.
  • Page 102: Calling Party Control (cpc) Signal Detection

    Features alling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) Signal is an on-hook indication (disconnect signal) sent from the outside line when the telephone is hung up at the other end. To maintain efficient utilization of outside lines, the system monitors their state and when CPC Signal is detected from a line, the system disconnects the line and alerts the extension with a reorder tone.
  • Page 103: Call Log, Incoming

    Features all Log, Incoming Description If the display digital proprietary telephone (DPT: KX-T7433, KX- T7436, KX-T7230 or KX-T7235) user cannot answer a call, the telephone automatically records the caller’s information. The user can also record the caller’s information manually, even after answering the call.
  • Page 104 Features • The system automatically modifies the incoming caller’s number in a pre-programmed way for local or long distance calls. The modified number will be recorded for calling back. There are ten locations for area codes (program [125]) which are correspond to that of modified numbers for local call (program [126]).
  • Page 105: Call Park

    Features all Park Description Allows the extension user to place a held call into a system parking area. This releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user. Conditions •...
  • Page 106: Call Pickup, Directed

    Features all Pickup, Directed Description Allows an extension user to answer a call ringing at any other extension. Conditions • Doorphone calls can be picked up from extensions that are not programmed to answer doorphone calls. • A confirmation tone is sent to the user when the call is picked up. Eliminating the tone is programmable.
  • Page 107: Call Pickup, Outside Line

    Features all Pickup, Outside Line Description Allows an extension user to answer an incoming outside call that is ringing at another telephone. Conditions • Call Pickup starts with the lowest CO number. • A confirmation tone is sent to the user when the call is picked up. Eliminating the tone is programmable.
  • Page 108: Call Splitting

    Features all Splitting Description Allows the extension user to alternate between two other parties. Placing the current call on hold allows the user to have a conversation with the other party. Conditions Call Splitting is impossible during Doorphone Call or Paging. Programming References No programming required.
  • Page 109: Call Transfer Features - Summary

    Features ALL TRANSFER FEATURES – SUMMARY Description Call Transfer features allow the user to transfer a call to another party. This operation can be screened or unscreened. Screened call transfer is used when you want to announce the call to the other party before completing the transfer.
  • Page 110: Call Transfer, Screened - To Outside Line

    Features all Transfer, Screened – to Outside Line Description Allows the proprietary telephone user to voice-announce to the external party and transfer the call. Conditions • Class of Service programming determines the extensions that are able to perform this. • If a call between two external parties is established by this feature, the duration of the call period is restricted by a system timer.
  • Page 111: Call Transfer, Unscreened - To Extension

    Features all Transfer, Unscreened – to Extension Description Allows the user to transfer an intercom or outside call directly to an extension party. After dialing the destination extension, the user replaces the handset while listening for the ringback tone. Conditions •...
  • Page 112: Call Waiting

    Features all Waiting Description During a conversation, a call waiting tone informs the user of another incoming call that is waiting. He or she can answer the second call by disconnecting or placing the current call on hold. Call waiting tone can be activated or deactivated by dialing the appropriate feature number.
  • Page 113: Call Waiting From Central Office

    Features all Waiting from Central Office Description During a conversation, a call waiting tone offered by your Central Office informs the user of another incoming call that is waiting. He or she can answer the second call by placing the current call on hold.
  • Page 114: Class Of Service (cos)

    Features lass of Service (COS) Description COS is used to define the features which are allowed for a group of extensions. Each extension is assigned a COS number. Eight Classes of Service are available. Conditions • The programmable items are shown below: (1) Outgoing call restriction level (Day mode / Night mode) –...
  • Page 115: Conference

    Features onference Description The system supports three-party conference calls, including outside or inside parties. During a two-party conversation, the extension user can add a third party to their conversation, thereby establishing a conference. Conditions • Possible conference combinations are:1-inside and 2-outside; 2-inside and 1-outside;...
  • Page 116: Conference, Unattended

    Features onference, Unattended Description When a proprietary telephone user is in a conference with two outside parties, the user can leave the conference to allow the other two parties to continue conversation. This is called an Unattended Conference. The user may return to the conference, if desired. Conditions •...
  • Page 117: Confirmation Tone

    Features onfirmation Tone Description At the end of many different functions the system confirms the success of the operation by sending a confirmation tone to the extension user through the speaker of the telephone. Confirmation tone 1: (a) Indicates that the new setting differs from the previous setting. (b) Set or cancel the Electronic Station Lockout.
  • Page 118 Features Confirmation tone 4: Sent when moving from a two-party call to a three-party call, and vice versa. (These are caused by Executive Busy Override, Conference, or Privacy Release.) It is possible to eliminate this tone by System Programming. Conditions Confirmation Tone 1 and 2 are provided to reconfirm the assigned feature.
  • Page 119: Consultation Hold

    Features onsultation Hold Description Allows the extension user to place a call on hold temporarily to transfer it, make a Conference call, or perform Call Splitting. The held call can be retrieved from other extensions. Conditions • With a proprietary telephone, Consultation Hold is established by pressing TRANSFER or CONF button.
  • Page 120: Data Line Security

    Features ata Line Security Description Data Line Security is a function that can be set on individual extensions. Once set, communication between the extension and the other end is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Data equipment or a facsimile may be connected to an extension jack so that the user can perform data communications.
  • Page 121: Dial Tone, Distinctive

    Features ial Tone, Distinctive Description Four types of dial tone patterns are available to give information about features activated on the telephone set. Dial tone 1: Normal dial tone. None of the features listed below are activated. Dial tone 2: Emitted when any one of the features below are set. Absent Message Capability Background Music (BGM) (for proprietary telephones only) Call Forwarding...
  • Page 122: Dial Type Selection

    Features ial Type Selection Description Allows you to select the desired dialing mode for each outside line regardless of originating call extension (rotary or tone). There are three dialing modes available: DTMF (Dual Tone Multi-Frequency) Mode The dialing signal from an extension, either tone or rotary, is converted to tone dialing.
  • Page 123: Direct In Lines (dil)

    Features irect In Lines (DIL) Description Enables an incoming outside call to go directly to one or more answering points. DIL 1:1 puts an incoming outside call to a single destination. Assignable destinations are: (1) extension; (2) external pager; (3) DISA (Direct Inward System Access) message (4) extension group;...
  • Page 124: Direct Inward System Access (disa)

    Features irect Inward System Access (DISA) Description External callers can call extensions in the system. An outgoing message greets the caller and gives information about how to access an extension. An outgoing message can be recorded by the operator or manager. External callers can also call extensions using a pre-assigned one digit number (DISA built-in auto attendant number).
  • Page 125 Features [815] DISA Built-in Auto Attendant [990] System Additional Information, Field (34) To set DISA timer values [213] DISA Delayed Answer Time [218] DISA AA Wait Time To enable the Intercept Routing feature [203] Intercept Time [409]–[410] Intercept Extension — Day / Night Feature References Section 3, Features Intercept Routing...
  • Page 126: Display, Call Information

    Number or name of the caller These are shown if the Caller ID feature is available. Display examples: CO 3: 1234567890 CO 3: Panasonic Outside Line number and name This is shown when receiving an outside call. A display example: CO 3: AB COMPANY Call duration This is shown during an established outside call.
  • Page 127: Display, In Idle

    Features isplay, in Idle Description Offers the display proprietary telephone user a display of either the present time and date or the self-extension number and name. This is displayed while on-hook. Conditions • There are two display types: Display example 1: Day of the week, Month, Day, Time (AM / PM) TUE MAY16 12:00P Display example 2: self-extension number, name 12: Tony Viola...
  • Page 128: Display Contrast Adjustment

    Features isplay Contrast Adjustment Description Allows the display proprietary telephone user to adjust the display contrast. Conditions The adjusting method depends on the type of proprietary telephone (PT) you have. • With a KX-T7400 series digital PT, the MODE or Soft buttons and the Jog Dial are used to sharpen the contrast to one of three levels.
  • Page 129: Do Not Disturb (dnd)

    Features o Not Disturb (DND) Description Allows an extension user to appear busy to incoming outside or extension calls. This can be set or canceled by the extension user. Conditions • If your proprietary telephone (PT) is not supplied with the FWD/DND button, it can be assigned on a flexible button.
  • Page 130: Do Not Disturb (dnd) Override

    Features o Not Disturb (DND) Override Description Permits the pre-assigned extension user to call another user who has set the Do Not Disturb feature. Dialing “1” enables the caller to override the DND programmed on the called extension’s telephone and causes the telephone to ring. Conditions Class of Service (COS) programming determines the extension users who can perform DND Override.
  • Page 131: Door Opener

    Features oor Opener Description Allows the extension users to unlock the door for a visitor from their telephones. The door can be unlocked by extension users who have been programmed to receive doorphone calls. However, while engaged on a doorphone call, any extension user can open the door from the telephone to let the visitor in.
  • Page 132: Doorphone Call

    Features oorphone Call Description If a visitor presses the doorphone button, pre-assigned extensions are rung. The extension who answers the call can talk to the visitor. It is possible for any extension user to call a doorphone. Conditions • One doorphone can be installed. •...
  • Page 133: Electronic Station Lockout

    Features lectronic Station Lockout Description Allows the extension user to lock their station so that other users cannot make outgoing outside calls. Any 3-digit numeric code can be used to lock the station. The same code is used to unlock it. Conditions •...
  • Page 134: Emergency Call

    Features mergency Call Description Allows the extension user to dial out a pre-assigned emergency number after seizing the outside line. Conditions • Up to ten emergency numbers can be stored. “911” is already stored by the default setting. • Registered emergency numbers can be dialed even under the following cases;...
  • Page 135: End-to-end Dtmf Signaling (tone Through)

    Features nd-to-End DTMF Signaling (Tone Through) Description DTMF (Dual Tone Multi-Frequency) signaling is required for access to special network services offered by some telephone companies. This system allows the proprietary telephone user to send DTMF signals to the line during an established call. Conditions •...
  • Page 136: Executive Busy Override - Extension

    Features xecutive Busy Override – Extension Description Allows the pre-assigned extension user to interrupt an existing extension call, either between two inside parties or between an outside and an inside party, to establish a three-party conference call. It is possible for extension users to prevent this function from being executed by another extension user (Executive Busy Override Deny).
  • Page 137: Executive Busy Override - Outside Line

    Features xecutive Busy Override – Outside Line Description Allows the proprietary telephone user to interrupt an existing outside call, either between two outside parties or between an outside and an inside party, to establish a three-party conference call. It is possible for extension users to prevent this function from being executed by another extension user (Executive Busy Override Deny).
  • Page 138: Extension Group

    Features xtension Group Description The system supports eight extension groups. Any member of an extension group can pick up a call directed to another group member (Group Call Pickup) or can make a voice announcement to another group member (Paging – Group). In addition, the Station Hunting function can be enabled for each extension group.
  • Page 139: External Feature Access

    Features xternal Feature Access Description Allows the extension user to have access to the features of a host PBX, Centrex or Central Office, such as Call Waiting, etc. This is performed by putting the current party on hold and sending a flash signal.
  • Page 140: Extra Device Port (xdp)

    Features Xtra Device Port (XDP) Description expands the number of telephones available EXtra Device Port (XDP) in the system by allowing an extension jack to contain two telephones. A digital proprietary telephone (DPT) and a standard telephone can be connected to the same jack but have different extension numbers so that they can act as completely different extensions.
  • Page 141: Facsimile Detection

    Features acsimile Detection Description When the system receives a facsimile transmission signal by Direct Inward System Access (DISA), it automatically connects the specified facsimile extension. Conditions • It is required to assign the extension which can receive the facsimile data by System Programming. •...
  • Page 142: Flash

    Features lash Description on is used to allow a proprietary The FLASH or FLASH/RCL butt telephone user to disconnect the current call and originate another call without hanging up first. Conditions • If External Feature Access is enabled by System Programming, this function does not work for an outside call.
  • Page 143: Flexible Numbering

    Features lexible Numbering Description The numbers used for the access codes of system features and the numbers used for extension numbers are not fixed. They can be set as required, provided there are no conflicts. Feature numbers can be from one to three digits, utilizing numbers “0 through 9” as well as “...
  • Page 144 In addition to the flexible feature numbers above, fixed feature numbers are provided. 3-80 Features †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 145 Features Fixed Feature Numbers EATURE EFAULT While busy tone is heard Automatic Callback Busy Busy Station Signaling (BSS) Executive Busy Override Off-Hook Call Announcement (OHCA) / Whisper OHCA While Do Not Disturb tone is heard Do Not Disturb Override While calling or talking Account Code Delimiter # / 99 Alternate Calling –...
  • Page 146: Floating Station

    Features loating Station Description You can assign virtual extension numbers for resources to make them appear as extensions. These numbers are defined as floating numbers (FN). The following resources can have floating numbers: (1) External paging instruments: used for Trunk (Outside Line) Answer From Any Station (TAFAS) feature.
  • Page 147: Full One-touch Dialing

    Features ull One-Touch Dialing Description Allows the proprietary telephone user to make a call or have access to a system service with one button. There is no need to turn the SP-PHONE / MONITOR button on before pressing the button, which is required for One-Touch Dialing.
  • Page 148: Handset / Headset Selection

    Features andset / Headset Selection Description The system supports the use of headsets on proprietary telephones. Conditions • The headset is an option. • To set headset mode on a digital proprietary telephone (PT), use Station Programming. To set headset mode on an analog PT, use the handset / headset selector provided on the set and / or on the headset.
  • Page 149: Handsfree Answerback

    Features andsfree Answerback Description Allows the speakerphone telephone user to talk to a caller without lifting the handset, if the user has set handsfree answerback mode. If the user receives an intercom call in this mode, handsfree conversation is established immediately after the user hears a beep tone and the caller hears a confirmation tone.
  • Page 150: Handsfree Operation

    Features andsfree Operation Description Allows the proprietary telephone user to dial and to talk to the other party without lifting the handset. Pressing an appropriate button provides handsfree mode. Conditions • This function can be utilized by pressing a button listed below when the SP-PHONE / MONITOR button indicator is off: SP-PHONE button;...
  • Page 151: Hold Recall

    Features old Recall Description Prevents a call on hold from being kept waiting longer than a pre- determined time. If the timer expires, ringing or an alarm tone is generated as a reminder to the user who held the call. If the user is on-hook and its speaker-phone is off, the phone will ring.
  • Page 152: Host Pbx Access

    Features ost PBX Access Description The system may be installed behind an existing host PBX. This is performed by connecting a line from the host to an outside line in the Digital Super Hybrid System. Conditions • To enable Host PBX Access, put the host PBX line in an outside line. The user accesses the host PBX by selecting that outside line.
  • Page 153: Intercept Routing

    Features ntercept Routing Description Provides automatic redirection of incoming outside calls. There are two types of Intercept Routing. In the first case, a call cannot be sent to the called party. This is called Rerouting. In the second case, the call is not answered within a programmed time period. This is called Intercept Routing –...
  • Page 154: Intercom Calling

    Features ntercom Calling Description Allows the extension user to call another extension user within the system. Conditions • Extension numbers are assigned to all extensions by System Programming. An extension number is programmed to be two, three, or four digits. •...
  • Page 155: Led Indication, Intercom

    Features ED Indication, Intercom Description The LED (Light Emitting Diode) indicator of the INTERCOM button indicates the line condition with a variety of lighting patterns. This allows the user to see the current state of the intercom line. The table below shows the lighting patterns and the intercom line conditions.
  • Page 156: Led Indication, Outside Line

    Features ED Indication, Outside Line Description The LED (Light Emitting Diode) indicators of the buttons associated with outside lines show the line conditions with a variety of lighting patterns. This allows the user to see which lines are idle and which lines are in use. The table below shows the lighting pattern for different line conditions.
  • Page 157: Limited Call Duration

    Features Feature References Section 3, Features Button, Loop-CO (L-CO) Button, Single-CO (S-CO) Operation References Not applicable. imited Call Duration Description Limited Call Duration is a system programmable feature that disconnects an outside call when a specified timer expires. A warning tone is sent to the extension user 15 seconds, 10 seconds, and 5 seconds before the time-limit.
  • Page 158: Line Access, Automatic

    Features ine Access, Automatic Description Allows the extension user to dial the automatic line access number and access an idle line from the outside lines assigned for the extension. The proprietary telephone user can use the Loop-CO button in place of the access number. Conditions •...
  • Page 159: Line Access, Direct

    Features ine Access, Direct Description Allows the proprietary telephone user to select an outside line by pressing an idle CO button, which automatically establishes the handsfree operation mode and allows the user to perform On-Hook Dialing. The user need not press the SP-PHONE button, MONITOR button nor lift the handset.
  • Page 160: Line Access, Individual

    Features ine Access, Individual Description Allows the proprietary telephone user one-button access to an outside line without having to dial a line access code. Conditions • Each extension is subject to System Programming items for outside lines available to access. •...
  • Page 161: Line Preference - Incoming (no Line / Prime Line / Ringing Line)

    Features ine Preference – Incoming (No Line / Prime Line / Ringing Line) Description A proprietary telephone user can select the method used to answer incoming calls from the following three line preferences: (1) No Line Preference No line is selected when you go off-hook. You must select a line to answer an incoming call.
  • Page 162: Line Preference - Outgoing (idle Line / No Line / Prime Line)

    Features ine Preference – Outgoing (Idle Line / No Line / Prime Line) Description A proprietary telephone user can select a desired outgoing line preference to originate calls from the following three line preferences: (1) Idle Line Preference: When you go off-hook, you are connected to an idle line. An idle line is automatically selected from the pre-assigned lines.
  • Page 163: Live Call Screening (lcs)

    • Each extension can be programmed to either close the mailbox or keep recording the conversation after the call is intercepted. †: Features 3-99 Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 164: Lockout

    Features Programming References Section 4, System Programming [005] Flexible CO Button Assignment [610] Live Call Screening Recording Mode Assignment Station Programming............User Manual Flexible Button Assignment — Live Call Screening (LCS) Button Live Call Screening (LCS) Cancel Button Live Call Screening Mode Set Feature References None Operation References...
  • Page 165: Log-in / Log-out

    Features og-In / Log-Out Description Assigns an extension to join (log-in) or leave (log-out) a hunting, ring or Uniform Call Distribution (UCD) group. Extensions in log- out status will not receive calls via Station Hunting but will receive other calls, unlike the Do Not Disturb (DND) feature. Conditions •...
  • Page 166: Manager Extension

    Features anager Extension Description One extension in the system can be assigned as the system manager. This extension can perform System Programming and the following manager services: • Clearing the Call Log Lock • Clearing the Live Call Screening Password •...
  • Page 167: Message Waiting

    Features essage Waiting Description The system supports the ability to inform the called party of a message waiting. The called party, with a MESSAGE button, knows there is a message if the MESSAGE button LED (Light Emitting Diode) lights red. If the button is not provided or assigned, the called party hears a special dial tone, when he / she goes off-hook.
  • Page 168: Microphone Mute

    Features icrophone Mute Description Allows the proprietary telephone user to turn off the microphone, for privacy reasons. Conditions • This is effective for the microphone only; only your voice will be muted during a handsfree conversation. • The user can hear the other party’s voice during Microphone Mute. Programming References No programming required.
  • Page 169: Music On Hold

    Features usic on Hold Description While a party is on hold, music is automatically generated. Conditions • Operations such as Call Hold, Exclusive Call Hold or Consultation Hold generates Music on Hold. In case of Call Transfer, it is possible to assign either Music on Hold or ringback tone is generated.
  • Page 170: Night Service

    Features ight Service Description The system supports both night and day modes of operation. The system operation for originating and receiving calls can be different for day and night modes. The system operation for restricting toll calls can be arranged separately to prevent unauthorized toll calls at night.
  • Page 171: Off-hook Call Announcement (ohca)

    Features ff-Hook Call Announcement (OHCA) Description OHCA allows you to inform a busy extension that another call is waiting by talking through the built-in speaker of the called party’s proprietary telephone. If the existing call is using the handset, the second conversation is made with the speakerphone so that the called party can talk to two parties independently.
  • Page 172: Off-hook Monitor

    Features ff-Hook Monitor Description Allows the KX-T7431, KX-T7433, and KX-T7436 digital proprietary telephone users to let the other users listen to the conversation through the built-in speaker, while continuing the same call using the handset. Conditions This is effective with a handset conversation. Programming References Section 4, System Programming [148] Off-Hook Monitor...
  • Page 173: One-touch Dialing

    Features ne-Touch Dialing Description One-Touch Dialing offers the proprietary telephone (PT) user one- touch access to a desired party or system feature. This is activated by storing an extension number, telephone number or a feature number (up to 16-digits) in an One-Touch Dialing button. The number of buttons available depends on the type of PT.
  • Page 174: One-touch Transfer By Dss Button

    Features ne-Touch Transfer by DSS Button Description This feature, if programmed, allows the proprietary telephone user to hold an outside call and quickly transfer it to an extension. While talking to an outside party, pressing a DSS button provides automatic hold and transfer. There is no need to press the TRANSFER button.
  • Page 175: Operator

    Features perator Description The system supports up to two operators. Any extension can be designated as an operator. The extension assigned as an operator has the ability to perform the following operations: • Clearing the Call Log Lock • Clearing the Live Call Screening Password •...
  • Page 176: Operator Call

    Features perator Call Description Allows the extension user to call an extension operator by dialing the feature number, if at least one operator is assigned. There can be one or two extensions assigned as Operator 1 and 2. Conditions When an operator call (default: 0) is made, the call is connected to Operator 1 first, and then Operator 2 if Operator 1 is busy.
  • Page 177: Outgoing Message (ogm)

    Features utgoing Message (OGM) Description Allows the extension assigned as an operator or manager to record an outgoing voice message. This message is played when a caller accesses the DISA feature. After recording the message, the operator or manager can also play it back for confirmation.
  • Page 178: Outside Line Connection Assignment

    Features utside Line Connection Assignment Description This allows you to specify the outside lines connected to your system which prevents an extension user from originating an outside call by selecting a line which is not connected. An idle line is selected from the connected ones when an extension user makes an Automatic Line Access.
  • Page 179: Paging Features - Summary

    Features AGING FEATURES – SUMMARY Description Paging allows you to make a voice announcement to many people at the same time. Your message is announced over the built-in speakers of proprietary telephones and / or external speakers (external pagers). The paged person can answer your page from a nearby telephone.
  • Page 180: Paging - External

    Features aging – External Description Allows you to make a voice announcement using external paging devices (external pagers). One pager can be connected. Any telephone user can answer your Paging – External. Conditions • An external pager must be connected beforehand. •...
  • Page 181: Paging - Group

    Features aging – Group Description Allows you to select an extension group and make a voice announcement. All the proprietary telephones in the group will receive the page. If a member of the paged group answers your paging, you can talk to the person through the connected line. Conditions To select all groups page all extensions.
  • Page 182: Paralleled Telephone

    Features aralleled Telephone Description Any proprietary telephone can be connected in parallel with a standard telephone. The following two combinations of telephones are available: (1)APT + Standard Telephone (an analog proprietary telephone and a standard telephone/device) (2)DPT + Standard Telephone (a digital proprietary telephone and a standard telephone/device) When a parallel connection is made, an extension user can make and answer a call using either telephone.
  • Page 183: Pause Insertion, Automatic

    Features Programming References Section 4, System Programming [100] Flexible Numbering, Parallel telephone mode Feature References Section 3, Features EXtra Device Port (XDP) Operation References DPT Features, Standard Telephone Features —User Manual Paralleled Telephone Connection ause Insertion, Automatic Description This function is used to insert a pre-assigned pause between the outside line access number, the host PBX, Centrex or carrier access code and dialed digits.
  • Page 184: Phantom Extension

    Features hantom Extension Description Allows the system to route calls to a phantom extension. A call to a phantom extension is sent to extensions that have the corresponding Phantom Extension button. A Phantom Extension button can be assigned by Station Programming. Conditions •...
  • Page 185: Pickup Dialing

    Features ickup Dialing Description Allows an extension user to make an outgoing call by going off- hook, if the user has previously stored the telephone number. This feature is also known as Hot Line. Conditions • A rotary dial telephone without the “#” button cannot program this feature.
  • Page 186: Power Failure Restart

    Features ower Failure Restart Description When turning back on the electricity, the system restarts the stored data automatically. Before restarting, the system records the error log if necessary. Conditions • In the event of a power failure, system memory is protected by a factory-provided lithium battery.
  • Page 187: Power Failure Transfer

    Features ower Failure Transfer Description If a power failure should happen, or during a system-off-line state, a specific extension telephone instrument is automatically connected to a specific outside line. This provides outside line conversation between the following extension and outside line: CO 1 is connected to extension jack number 1 A standard telephone can work in case of a power failure.
  • Page 188: Privacy, Automatic

    Features rivacy, Automatic Description By default all conversations established on outside lines, extension lines and doorphone lines have privacy activated. Conditions Automatic privacy may be temporarily released for a three-party conference, which is established either by Executive Busy Override or Privacy Release.
  • Page 189: Pulse To Tone Conversion

    Features ulse to Tone Conversion Description This feature allows the extension user to change from pulse dial to tone (DTMF) dial so that the user can access special services such as computer-accessed long distance calling or voice mail services. Conditions •...
  • Page 190: Quick Dialing

    Features uick Dialing Description Quick Dialing offers the extension user one-touch access to a desired party. This is enabled by storing an extension number or a telephone number up to 16-digits as a quick dial number. Conditions • Up to eight quick dial numbers can be stored. •...
  • Page 191: Redial, Last Number

    Features edial, Last Number Description Every telephone in the system automatically saves the last telephone number dialed to an outside line and allows the extension user to dial the same number again. Conditions • With a proprietary telephone, REDIAL button is used to carry out Last Number Redial.
  • Page 192: Redial, Saved Number

    Features edial, Saved Number Description Allows the user to save a telephone number proprietary telephone and redial the number afterwards. The user can store it while in conversation on an outside line. The saved number can be redialed until another number is stored. Conditions If the SAVE button is not provided on your PT, it is possible to assign a flexible button to be the SAVE button.
  • Page 193: Remote Station Lock Control

    Features emote Station Lock Control Description The operator and manager are given the privilege of controlling Electronic Station Lockout on any station. Conditions Remote Station Lock Control is superior to Electronic Station Lockout. If Station Lockout has already been set by the extension user and Remote Station Lock is set by the operator or manager, canceling the lock is only possible by the operator or manager.
  • Page 194: Ring Group

    Features ing Group Description All extensions in a ring group ring simultaneously by dialing the floating number of the extension group. A ring group can be a Station Hunting type. Conditions • Types of calls whose destination can be the ring group are: Outside calls –...
  • Page 195: Ringing, Delayed

    Features inging, Delayed Description If Direct In Lines (DIL) 1:N is established, a telephone set is originally set to ring instantly. This setting can be changed to delayed ringing, no ringing or no incoming calls (disable) on an outside line number basis. Conditions •...
  • Page 196: Ringing, Discriminating

    Features inging, Discriminating Description Allows the extension user to identify the incoming call by the ringing pattern. (See Section 5.1 “Tone / Ring Tone”.) Conditions • When there are multiple incoming calls and the extension goes from off-hook to on-hook, the calls are rung according to the following priority: <1>...
  • Page 197 Features inging Tone Selection for CO Buttons Description Allows the digital proprietary telephone user to select the desired ringer frequency for each CO button. This distinguishes different incoming outside calls. Conditions There are eight ringer frequencies available. One of them can be assigned to a CO button that is assigned as each of the following buttons: Single- CO or Loop-CO button.
  • Page 198: Secret Dialing

    Features ecret Dialing Description Allows an extension user to conceal all or part of a registered telephone number that normally appears on the display. The user can hide Station Speed Dialing (KX-T7431, KX-T7433, KX-T7436 and KX-T7235 only), System Speed Dialing or One-Touch Dialing numbers assigned to flexible buttons.
  • Page 199: Special Display Features

    Features pecial Display Features The KX-T7431, KX-T7433, KX-T7436 and KX-T7235 feature a display that allow the user to originate calls or to access system facilities with ease. The display prompts the user with information related to the desired feature. Examples of this special function are shown below: Call Directory (Extension Dialing / Station Speed Dialing / System Speed Dialing) Call Forwarding / Do Not Disturb...
  • Page 200: Call Forwarding / Do Not Disturb

    Features Feature References Section 3, Features One-Touch Dialing System Speed Dialing Operation References Special Display Features —User Manual KX-T7235 Display Features – Call Directory KX-T7431 / KX-T7433 / KX-T7436 Display Features – Call Directory all Forwarding / Do Not Disturb Description Allows the KX-T7436 and KX-T7235 users to set or cancel the Call Forwarding and Do Not Disturb (DND) features using the...
  • Page 201: System Feature Access Menu

    Features ystem Feature Access Menu Description This feature provides a display of the system features available at any time and allows the user to have access to the desired features. Conditions • The features available are: Absent Message Capability Automatic Callback Busy (Camp-On) (cancel) Call Park Call Pickup (access / deny) Call Log, Incoming...
  • Page 202: Station Feature Clear

    Features tation Feature Clear Description Allows the extension user to cancel the functions set on the user’s own telephone. The following functions will be canceled by this feature: Absent Message Capability – The message set on the telephone Automatic Callback Busy (Camp-On) Background Music that has been turned on Call Forwarding Call Log, Incoming –...
  • Page 203: Station Hunting

    Features tation Hunting Description If a called extension is busy, Station Hunting redirects the incoming call to an idle member of the extension group. Idle extensions are automatically searched according to the programmed type. Six hunting types are available as follows: Circular hunting: The extensions are searched until an idle one is found, regardless of the jack number.
  • Page 204: Station Message Detail Recording (smdr)

    Features tation Message Detail Recording (SMDR) Description Station Message Detail Recording (SMDR) automatically records detailed call information for outside calls. A printer connected to the Serial Interface (RS-232C) port can be used to print incoming and outgoing outside calls as well as print a hard copy of System Programming.
  • Page 205 Features (5) Dial Number Outgoing call: shows the other party’s telephone number (maximum 25 digits). Valid digits are 0 through 9, , #, P (if the PAUSE button is pressed), or the mark “=” (if a host PBX access code is entered). Received call: shows <I>.
  • Page 206 Features Connection References Section 2, Installation 2.3.8 Printer and PC Connection Programming References Section 4, System Programming [000] Date and Time Set [212] Call Duration Count Start Time [800] SMDR Incoming / Outgoing Call Log Printout [801] SMDR Format [802] System Data Printout [806]–[807] Serial Interface (RS-232C) Parameters [990] System Additional Information, Fields (41), (42) Feature References...
  • Page 207: Station Programming

    Features tation Programming Description Allows the proprietary telephone (PT) user to customize the extension to their needs. The following programming items are available: For the PT (KX-T7420; KX-T7425; KX-T7431; KX-T7433; KX-T7436; KX-T7220; KX-T7230; KX-T7235; KX-T7250; KX-T7130; KX-T7020; KX-T7030; KX-T7050) Call Waiting Tone Type Assignment Flexible Button Assignment Full One-Touch Dialing Assignment Intercom Alert Assignment...
  • Page 208: Station Programming Data Default Set

    Features Operation References Not applicable. tation Programming Data Default Set Description Allows the proprietary telephone user to return all of the following items programmed on the telephone to the default settings. Programming Items Default Bilingual Display Selection English Display Call Waiting Tone Type Assignment Tone 1 Full One-Touch Dialing Assignment Handset / Headset Selection...
  • Page 209: Station Speed Dialing

    Features tation Speed Dialing Description Allows an extension user to store frequently dialed numbers in order to place a call with abbreviated dialing. It is performed by dialing the feature number and a speed dial number from 0 through 9. Up to 10 numbers can be stored in each telephone. Conditions •...
  • Page 210: System Data Default Set

    Features ystem Data Default Set Description This system permits re-initialization of system-programmed data. If all the programmed data is cleared, the system will restart with the default setting. Conditions The default setting for each programming item is listed in Section 5.2, “Default Values”.
  • Page 211: System Programming With Personal Computer

    Features ystem Programming with Personal Computer Description This system can be programmed and administered using a personal computer. The Serial Interface Manual and its floppy disk are required to perform this feature. On-Site Programming By connecting a personal computer (PC) to your system, system programming and maintenance can be performed locally.
  • Page 212: System Programming With Proprietary Telephone

    Features ystem Programming with Proprietary Telephone Description The system can be programmed with a personal computer or a proprietary telephone (PT). PTs available for System Programming are: KX-T7436; KX-T7433; KX-T7431; KX-T7235; KX-T7230; KX-T7130; and KX-T7030 (Display Proprietary Telephones). Two extensions are allowed to perform System Programming. The available extensions are: (1) An extension that is connected to jack 1.
  • Page 213: System Speed Dialing

    Features ystem Speed Dialing Description This feature supports 100 abbreviated dial numbers that are available to all users. A system speed dial number is dialed out by pressing the AUTO button and a 3-digit code (00 through 99). It is possible to store five hundred 24-digit telephone numbers per system (maximum).
  • Page 214: System Working Report

    Features ystem Working Report Description The Digital Super Hybrid System automatically records the system’s working status condition. A printer connected to the Serial Interface (RS-232C) port can be used to print the recorded data. The recorded data can be printed out by the operator or manager.
  • Page 215 Features Programming References Section 4, System Programming [100] Flexible Numbering, System working report [806]–[807] Serial Interface (RS-232C) Parameters Feature References Section 3, Features Station Message Detail Recording (SMDR) Operation References Operator / Manager Service Features —User Manual System Working Report Features 3-151...
  • Page 216: Time-out, Variable

    Features ime-Out, Variable Description Provides timers to control various features or functions. The following timers are programmable: System Timer Items Range Call Forwarding – No Answer Time-Out 1 – 12 rings Call Park Recall Time 3 – 48 rings DISA AA Wait Time 1 –...
  • Page 217 Features Voice Mail Integration Timer Items DTMF Signal Duration 80 / 160 ms DTMF Signal Waiting Time 0.5 / 1.0 / 1.5 / 2.0 s after VPS Answer DTMF Signal Waiting Time 0.5 / 1.0 / 1.5 / 2.0 s after VPS calls Extension Programming References Section 4, System Programming...
  • Page 218: Timed Reminder

    Features imed Reminder Description Each telephone can be set to generate an alarm tone at a preset time as a wake up tone or reminder. This feature can be programmed to be active once only or daily. Conditions • Be sure that the system clock works. •...
  • Page 219: Timed Reminder, Remote (wake-up Call)

    Features imed Reminder, Remote (Wake-Up Call) Description Allows the operator and manager to remotely set, cancel and confirm the wake-up call for an extension. Conditions When either an operator/manager or the extension sets a new • time, the pre-set time is cleared. •...
  • Page 220: Toll Restriction

    Features oll Restriction Description Toll Restriction is a system programmable feature that, in conjunction with the assigned Class of Service, can prohibit certain extension users from placing unauthorized toll calls. Every extension is programmed to belong to one of eight Classes of Service.
  • Page 221 Features Extra Table 100 extra codes can be entered in one of Denied or Excepted Code Table. There is a maximum of either 120 entries for Denied Code Table or 105 entries for Excepted Code Table. Applicable Denied and Excepted Code Tables depend on the assigned toll restriction level of an extension as follows: Denied Code Tables Excepted Code Tables...
  • Page 222 Features 1. Determining the application Determine the dialing numbers that should be denied for levels 2 through 6. (Levels 1, 7 and 8 are fixed and do not require programming.) [Entry Example] Level Denied Code Excepted Code None None 1xxx976 None 1xxx976 None...
  • Page 223 Features (2) [301]-[305] Denied Code Table Entry Depending on the application, enter the denied codes in the associated tables. You can use numeric characters and the wild card character “ ”. Level-2 Denied Code Table Level-3 Denied Code Table Level-4 Denied Code Table Location Code Location...
  • Page 224 Features Flow Chart of The user makes a toll call. Toll Restriction (TRS) Is the call made by System Speed Dialing ? Is TRS Override for System Speed Dialing enabled? Levels 7, 8 Level 1 What is the extension – toll restriction level? Levels 2, 3, 4, 5, 6 Is the dialed number found in...
  • Page 225 Features Conditions • Toll restriction checks are applied to the following: (1) Automatic Route Selection (ARS) (2) Account Code Entry (3) Dial Access, Automatic (4) Line Access, Individual (5) Special Carrier Code Entry (6) System Speed Dialing • Emergency numbers the Police or Fire Department should be stored in Program [334] “Emergency Dial Number Set”...
  • Page 226: Toll Restriction For Special Carrier Access

    Features oll Restriction for Special Carrier Access Description If your system has access to multiple telephone companies, access to a specific company requires a carrier access code preceding the telephone number. Toll Restriction on these calls is activated by storing the carrier codes (maximum 20). If a stored carrier code is found in the dialed number, a toll restriction check starts for the subsequent telephone number.
  • Page 227 Features Flow Chart of Toll Restriction (TRS) Override by Account Code Entry TRS Override by Account Code Entry is attempted. Verified - All Calls Option What is the account code mode? Verified - Toll Restriction Override Is the entered code identified with the stored codes? Is the entered code identified Is the TRS level Level 1? with the stored code?
  • Page 228: Toll Restriction Override For System Speed Dialing

    Features oll Restriction Override for System Speed Dialing Description Allows you to cancel Toll Restriction in System Speed Dialing. Normally, calls originated by System Speed Dialing are restricted depending on the extension’s toll restriction level. Once this function is activated, it permits all extension users to make System Speed Dialing calls without restrictions.
  • Page 229: Trunk (outside Line) Answer From Any Station (tafas)

    Features runk (Outside Line) Answer From Any Station (TAFAS) Description A tone signal is sent through the external pager when an incoming outside call is received. Any extension user can answer the call. Conditions • Connect a user-supplied external paging device. •...
  • Page 230: Two-way Recording Into Voice Mail

    DPT Features —User Manual Two-Way Recording into Voice Mail 3-166 Features †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 231: Uniform Call Distribution (ucd)

    Features niform Call Distribution (UCD) Description Allows incoming calls to be distributed uniformly to a specific group of extensions called an UCD group. Calls to an UCD group hunt for an idle station in a circular way. This UCD feature is particularly helpful when a certain extension receives a high volume of calls compared with other extensions.
  • Page 232 Features Conditions • UCD can be used in the following cases: a) The floating number of UCD is assigned as the Direct In Lines (DIL) 1:1 destination. b) The floating number of UCD is assigned as the Intercept Routing destination. c) The floating number of UCD is dialed from an extension.
  • Page 233: User Programming (manager Programming)

    Features ser Programming (Manager Programming) Description User Programming (Manager Programming) can be programmed by the end user. Programs [000] through [009] can be changed by the user. Conditions None Programming References User Programming (Manager Programming) ....User Manual Feature References None Operation References Not applicable.
  • Page 234: V Voice Mail Integration

    Features oice Mail Integration Description This system can accommodate Voice Processing System (VPS) equipment, which offers the user Voice Mail (VM) and Automated Attendant (AA) Services. If an extension user has set the Call Forwarding destination to the VPS, the calling party will be forwarded to the VPS and can leave a voice message in the mailbox of the extension.
  • Page 235 Features Outside Call DIL 1:1, DISA System C.FWD Operator Extension VM 1 VM 2 Transfer VM Hunting Chain VM X VM 3 1.2 Intercept Routing to VM If an outside line is set as Intercept Routing – No Answer (IRNA) whose destination is the VPS, an outside call is forwarded to the VPS under the proper conditions.
  • Page 236 Features 1.3 Transferring to VM The extension user can transfer an outside call to the VPS so that calling party can leave his / her message in the mailbox of the desired extension. The extension user should use the Voice Mail (VM) Transfer button, when transferring a call to the VPS.
  • Page 237 If the VPS receives a message, the VPS can turn on the MESSAGE button indicator of the corresponding telephone as notification to the user of the telephone. (Panasonic KX- TVS series can do this.) The VPS notifies the extension user that there is a message waiting in his / her mailbox.
  • Page 238 Features Outside Call DIL 1:1, DIL 1:N, DISA System Transfer Extension AA 1 AA 2 AA Hunting Chain AA X AA 3 Conditions • A VPS can be assigned as the destination of the following features. Call Forwarding – All Calls Call Forwarding –...
  • Page 239: Voice Mail Integration

    Features Connection References Section 2, Installation 2.3.3 Extension Connection Programming References Common Section 4, System Programming [005] Flexible CO Button Assignment [100] Flexible Numbering, Call forwarding / do not disturb, Message waiting [113] VM Status DTMF Set [114] VM Command DTMF Set [407]–[408] DIL 1:1 Extension —...
  • Page 240: Voice Mail Integration For Digital Proprietary Telephones

    Section 3, Features Voice mail Integration Operation References Not applicable. 3-176 Features †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 241: Volume Control - Speaker / Handset Receiver / Headset / Ringer

    Features olume Control – Speaker / Handset Receiver / Headset / Ringer Description Allows the proprietary telephone user to change the following as desired: Handset receiver volume Headset volume Ringer volume Speaker volume Conditions The control method depends on the telephone type: •...
  • Page 242: Walking Cos

    Features alking COS Description Allows a user who is not at their own telephone to use all of the Class of Service (COS) functions of their extension. At another extension, the user dials the walking COS password, and for the duration of the call, the COS of the extension is changed to the COS of their own extension.
  • Page 243: Whisper Ohca

    Features hisper OHCA Description When attempting to call a busy extension, Whisper OHCA allows the extension user to notify the busy party through the handset, which will only be heard by the party. Only KX-T7400 series telephone users can send or receive the Whisper OHCA. Conditions •...
  • Page 244: System Programming

    Section 4 System Programming This section provides step-by-step programming instructions for a proprietary telephone.
  • Page 245: General Programming Instructions

    General Programming Instructions Default Setting This system has a default factory setting. If any of the programming needs to be changed, you will find the necessary information in Section 3, “Features”. This makes the system very simple to install and customize as required by the customer. Any required changes can be written in “Programming Tables”.
  • Page 246: 4.1.1 Using Proprietary Telephones

    4.1.1 Using Proprietary Telephones Soft Buttons and SHIFT Button on the Display DPT Three soft buttons are provided just below the display on the display of Digital Proprietary Telephones (DPT), KX-T7433, KX- T7436, KX-T7230 and KX-T7235. The functions of these soft buttons vary as the programming procedures advance step by step.
  • Page 247: Using The Overlay

    4.1.1 Using Proprietary Telephones Type 5 Press SHIFT to alternate SKP- CLR PREV SKP+ SEL NEXT Soft 3 SHIFT Soft 1 Soft 2 Soft 3 SHIFT Soft 1 Soft 2 You can use either the soft buttons or the overlay buttons. (For overlay buttons, refer to “Using the Overlay”...
  • Page 248 4.1.1 Using Proprietary Telephones Location of Controls with the Overlay The pictures below show the functions of the buttons of the KX- T7433, KX-T7436, KX-T7230 and KX-T7235 while in programming mode. KX-T7431 is the same as KX-T7433 except for the Soft and SHIFT buttons. KX-T7433 KX-T7436 Soft-1...
  • Page 249: Entering The Programming Mode

    4.1.1 Using Proprietary Telephones Viewing the Display The display gives you helpful information, such as what you should do now, what you have done, etc.. The KX-T7433, KX-T7436, KX-T7230 and the KX-T7235 utilize two information lines for programming. The upper line is called the Message Line and the lower one is called the Function Line.
  • Page 250: 4.1.2 Programming Methods

    4.1.2 Programming Methods Advancing to the next stage When “SYS-PGM NO? ” is displayed, you can select one of the following: • To go to program [000], press the NEXT button. • To go to another program, enter the 3-digit program address. Rotation of jack number Each jack of the Digital Super Hybrid System supports the connection of a digital proprietary telephone and a single line...
  • Page 251 4.1.2 Programming Methods Going to another program address After pressing STORE, you can go to another program with either of the following two methods: (1) • To go to the next larger program address: Press Soft 1 (SKP+) or VOLUME (DOWN).
  • Page 252: 4.1.3 Entering Characters

    4.1.3 Entering Characters You can enter characters to store names or messages in the following programs by using the dialing key pad, buttons or the Jog Dial. [002] System Speed Dialing Name Set [111] Caller ID Name Set [004] Extension Name Set [417] Outside Line Name [008] Absent Message Assignment...
  • Page 253 4.1.3 Entering Characters Please see the following example which shows how to select a desired character. For example, to select the letter “M”: Select either of the following three methods: (1) Using the SHIFT and Soft buttons (for KX-T7433 / KX-T7436 / KX-T7230 / KX-T7235 only) * See Combination Table 1.
  • Page 254 4.1.3 Entering Characters Example of entering characters: to enter “Mike”: Using method (1) * See Combination Table 1. The display shows: Enter 6. Press Soft 1 (M). Enter 4. Press SHIFT. Press Soft 3 (i). Enter 5. Press Soft 2 (k). Enter 3.
  • Page 255 4.1.3 Entering Characters Using method (3) * See Combination Table 2. The display shows: 1. Enter 6. 2. Rotate Jog Dial one pulse. 3. Enter 4. 4. Rotate Jog Dial six pulses. 5. Enter 5. 6. Rotate Jog Dial four pulses. 7.
  • Page 256: User Programming

    4.1.4 User Programming Mode Some programming items are accessible by any display proprietary telephone user in the system. The programming items are listed below: [000] Date and Time Set [001] System Speed Dialing Number Set [002] System Speed Dialing Name Set [003] Extension Number Set [004] Extension Name Set [005] Flexible CO Button Assignment...
  • Page 257: 4.1.5 Programming Example

    4.1.5 Programming Example The following programming instructions assume that you have already entered the programming mode and that you will employ method (2) on page 4-8. Example: Program [001] “System Speed Dialing Number Set” Sample of Description Explanation 4.2 Manager Programming (1) Program address: This address is printed at the top of every page to allow you to quickly find the desired program.
  • Page 258 4.1.5 Programming Example Sample of Description Explanation 4.2 Manager Programming and the desired speed dial number, the selected code is displayed. (17) You can continue to program another entry. System Speed Dialing Number Set (contd.) (18) After you have stored all your entries, finish this program by pressing END.
  • Page 259: Manager Programming

    Manager Programming Date and Time Set NOTICE It is assumed that you have read Section 4.1 “General Programming Instructions”. Soft button usage is explained in that section, therefore no references will be made to them in the following instructions. The soft buttons can be used in place of the overlay keys at any time.
  • Page 260 Manager Programming Date and Time Set (contd.) Keep pressing SELECT until the desired day of the week is displayed. Press STORE. Press NEXT. Display example: 12:00 PM 24 Enter the hour. To change the current entry, press CLEAR and enter the new hour. Press Enter the minute.
  • Page 261: System Speed Dialing Number Set

    Manager Programming System Speed Dialing Number Set Description Used to program the System Speed Dial numbers. These numbers are available to all extension users. There are 100 numbers from 00 to 99. Selection • Speed dial number: 00 through 99 •...
  • Page 262 Manager Programming System Speed Dialing Number Set (contd.) – To store a feature number to convert pulse signals to DTMF (Dual Tone Multi-Frequency) signals, press the # keys. (Refer to Section 3, “Pulse to Tone Conversion”.) – To prevent displaying of all or part of the number, press SECRET before and after the secret number, or your entry will not be stored.
  • Page 263: System Speed Dialing Name Set

    Manager Programming System Speed Dialing Name Set Description Assigns names to the system speed dial numbers assigned in program [001] “System Speed Dialing Number Set”. KX-T7235, KX-T7431, KX-T7433, and KX-T7436 telephones can show the stored name during System Speed Dialing. Selection •...
  • Page 264: Extension Number Set

    Manager Programming Extension Number Set Description Assigns an extension number to each extension. Selection • Jack number: 1 through 8 (-1 / -2) (-1 = first part, -2 = second part) • Extension Number: 2 through 4 digits Default Jack 1-1 through 8-1 = 11 through 18; Jack 1-2 through 8-2 = 21 through 28 Programming Enter 003.
  • Page 265 Manager Programming Extension Number Set (contd.) • Two extension numbers can be assigned per jack. If eXtra Device Port (XDP) is disabled for the jack in program [600] “EXtra Device Port”, the extension number of the second part (X-2) is not available. (X=jack number) •...
  • Page 266: Extension Name Set

    Manager Programming Extension Name Set Description Assigns names to the extension numbers programmed in program [003] “Extension Number Set”. Selection • Jack number: 1 through 8 (-1 / -2) (-1 = first part, -2 = second part) • Name: 10 characters (max.) Default All jacks –...
  • Page 267: Flexible Co Button Assignment

    CO (ringer frequency) 1 through 8 (ring tone type number) †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100). Default All jacks –...
  • Page 268 Manager Programming Flexible CO Button Assignment (contd.) Enter a jack number. To enter jack number 1, you can also press NEXT. Display: PT–PGM Mode Press the CO button which is changed to another button. The display shows the contents pre-assigned to the button. Display example: CO-1 Enter a button code (plus parameter, if required).
  • Page 269: Operator / Manager Extension Assignment

    Manager Programming Operator / Manager Extension Assignment Description Assigns the jack number for a manager and/or operators. The manager extension can perform System Programming and manager services. The operators have the ability to perform operator services. Selection • OPE-1 (operator 1) / OPE-2 (operator 2) / MNGER (manager) •...
  • Page 270: Absent Messages

    Manager Programming Absent Messages Description Used to program the absent messages. An absent message, if set by the station user, is displayed on the calling extension’s telephone to show the reason for the user’s absence. Selection • Message number: 1 through 9 •...
  • Page 271 Manager Programming Absent Messages (contd.) Conditions • There is a maximum of nine messages. Messages 1 through 6 are programmed at the factory but can be changed. Each message has a maximum of 16 characters. • You can enter a maximum of seven “%” characters per message which can be programmed at each user’s extension.
  • Page 272: Quick Dial Number Set

    Manager Programming Quick Dial Number Set Description Stores up to eight quick dial numbers. Selection • Location number: 1 through 8 • Desired number: 16 digits (max.) Default All location numbers – Not stored Programming Enter 009. Display: 009 QUICK DIAL Press NEXT.
  • Page 273: System Programming

    System Programming Flexible Numbering Description Assigns the leading digits of extension numbers and feature numbers for system features. Selection • Selection number: 01 through 71 (See “Feature Number List” on pages 4-32 and 4-33 for the corresponding features.) • Feature number: 1 or 2 digits (for selection numbers 01 through 16);...
  • Page 274 System Programming Flexible Numbering (contd.) Press NEXT. Enter 00. Display: All Feature CLR? Press STORE. Press END. Conditions • Each extension block has one or two digits, consisting of 0 through 9. Assign the leading digits for extension numbers of the respective blocks.
  • Page 275 System Programming Flexible Numbering (contd.) Feature Number List Number Feature Default 1st hundred extension block 2nd hundred extension block 03 – 16 3rd through 16th hundred extension block None Operator call Automatic line access / ARS Outside line access System speed dialing Station speed dialing Station speed dialing programming Doorphone call...
  • Page 276 System Programming Flexible Numbering (contd.) Feature Number List (contd) Number Feature Default LCS password Call log, incoming Call log lock, incoming Timed reminder, remote Log-in / log-out Automatic callback busy cancel Walking COS Reserved None System working report 63 – 70 Quick dial location numbers 1-8 None Reserved...
  • Page 277: Day / Night Service Switching Mode

    System Programming Day / Night Service Switching Mode Description This program is used to determine if night mode is set automatically or manually. Selection Manual / Auto (automatic) Default Manual Programming Enter 101. Display: 101 DAY/NT AUTO Press NEXT. Display example: D/N Mode:Manual Keep pressing SELECT until the desired selection is displayed.
  • Page 278: Day / Night Service Starting Time

    System Programming Day / Night Service Starting Time Description Sets the starting time on a day of the week basis, when automatic day / night switching is programmed in program [101] “Day / Night Service Switching Mode”. Selection • Day of the week selection number: 1 (Sunday) / 2 (Monday) / 3 (Tuesday) / 4 (Wednesday) / 5 (Thursday) / 6 (Friday) / 7 (Saturday) / (every day of the...
  • Page 279 System Programming Day / Night Service Starting Time (contd.) Press SELECT for AM or PM. Press STORE. To program another day / night mode or day of the week, press NEXT or PREV, or SELECT and the day of the week selection number.
  • Page 280: Automatic Access Outside Line Assignment

    System Programming Automatic Access Outside Line Assignment Description Assigns the sequence in which outside lines will be accessed when in Automatic Line Access mode. When a user dials the feature number for automatic line access (default=9) or presses the Loop- CO button, an idle line is searched for in the programmed outside line order.
  • Page 281: Account Codes

    System Programming Account Codes Description Assigns the account codes for Account Code Entry, Verified – All Calls and Verified – Toll Restriction Override modes. If Verified – All Calls is assigned in program [508] “Account Code Entry Mode”, an account code is required to make an outside call. If Verified –...
  • Page 282: Station Hunting Type

    System Programming Station Hunting Type Description Used to enable or disable hunting and set the Station Hunting type for each extension group. There are six Station Hunting types available: Circular, Terminating, Voice Mail (VM), Automated Attendant (AA), Ring Group and Uniform Call Distribution (UCD). If circular hunting is assigned for a group, all of the extensions in the group are searched until an idle one is found.
  • Page 283 System Programming Station Hunting Type (contd.) Conditions • Program [602] “Extension Group Assignment” is used to assign the extension group members. • The system supports a maximum of four jacks for connection to a Voice Processing System as VM or AA ports. •...
  • Page 284: System Password

    System Programming System Password Description Assigns the password required for entering System Programming mode and for maintenance from a personal computer. Selection Password: 4 through 7 digits Default 1234 Programming Enter 107. Display: 107 SYS PASSWORD Press NEXT. Display: Password:1234 Enter a password.
  • Page 285: Automatic Hold By Co / Dss Button

    System Programming Automatic Hold by CO / DSS Button Description Enables or disables automatically holding an outside call when a DSS (Direct Station Selection) button or a CO button on a proprietary telephone is pressed. Through this assignment, each button acts as follows: —...
  • Page 286: Caller Id Code Set

    System Programming Caller ID Code Set Description Sets the identification code of the calling party (Caller ID Code) to utilize a Caller ID Service provided by a specific central office (CO). If an ID Code transmitted from the CO is found in the Caller ID Code Table, the caller’s ID Code or name given to the code in program [111] “Caller ID Name Set”...
  • Page 287: Caller Id Name Set

    System Programming Caller ID Name Set Description With Caller ID Service, the calling party is displayed either by its ID Code or by its name. If the name display is required, use this program to give a name to a caller ID Code stored in program [110] “Caller ID Code Set”.
  • Page 288: Vm Status Dtmf Set

    Description Sets the DTMF signals (“inband”) that are transmitted to the Voice Processing System (VPS), by the Panasonic telephone system, under all the dial and connect events which the VPS can occur. The following signals are sent to the VPS with the assigned DTMF...
  • Page 289 System Programming VM Status DTMF Set (contd.) Enter a DTMF signal number. To delete the current entry, press CLEAR. To change the current entry, press CLEAR and enter the new number. Press STORE. To program another selection, keep pressing NEXT or PREV until the desired selection is displayed.
  • Page 290: Vm Command Dtmf Set

    System Programming VM Command DTMF Set Description Sets the DTMF (Dual Tone Multi-Frequency) command signals transmitted to your Voice Processing System (VPS). There are four commands available: Leave Message; Get Message; Automated Attendant Service; Voice Mail Service. These commands are used in the following ways: (A) If your VPS is used for Voice Mail (VM) Service (1) Call Forwarding / Intercept Routing to Voice Mail...
  • Page 291 System Programming VM Command DTMF Set (contd.) Selection • LV-MSG / GETMSG / AA-SVC / VM-SVC • DTMF signal number: 16 digits (max.) Default LV-MSG – H; GETMSG – H; AA-SVC – #8 ; VM-SVC – #6 Programming Enter 114. Display: 114 VM DTMF CMD Press NEXT to program the LV-MSG command.
  • Page 292: Rom Version Display

    System Programming ROM Version Display Description Confirms the version of ROM of the system. Display example: P011A30101A Version Date Programming Enter 116. Display: 116 ROM VERSION Press NEXT. The display shows the ROM version of the system. Press END. Conditions •...
  • Page 293: Voice Mail Number Assignment

    Section 3, Features Voice Mail Integration for Digital Proprietary Telephones 4-50 System Programming †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 294: Voice Mail Extension Number Assignment

    Section 3, Features Voice Mail Integration for Digital Proprietary Telephones †: Available when the Digital Super Hybrid System is connected to a Digital System Programming 4-51 Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 295: Voice Mail Extension Group Assignment

    Section 3, Features Voice Mail Integration for Digital Proprietary Telephones 4-52 System Programming †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 296: User Password

    System Programming User Password Description Assigns the password required for entering the User Programming mode. In the User Programming Mode, any display digital proprietary telephone user in the system can set the following programs: [000] Date and Time Set [001] System Speed Dialing Number Set [002] System Speed Dialing Name Set [003] Extension Number Set [004] Extension Name Set...
  • Page 297: Walking Cos Password

    System Programming Walking COS Password Description Assigns the password required for Walking COS. Selection Password: 4 through 7 digits Default 1234 Programming Enter 121. Display: 121 COS PASSWORD Press NEXT. Display example: Password:1234 Enter a password. To change the current entry, press CLEAR and enter the new password.
  • Page 298: Phantom Extension Number Assignment

    System Programming Phantom Extension Number Assignment Description Assigns the phantom extension numbers. Each number will be assigned to a flexible CO or DSS (Direct Station Selection) button and used as a Phantom Extension button. Selection • Location number: 01 through 16 •...
  • Page 299: Area Code Assignment

    System Programming Area Code Assignment Description Assigns up to ten area codes which are necessary when using the Caller ID feature. By assigning your area code, the system records the caller’s phone number modified by programs [126] “Caller ID Modification for Local Call” and [127] “Caller ID Modification for long distance call”.
  • Page 300: Caller Id Modification For Local Call

    System Programming Caller ID Modification for Local Call Description Assigns removed digits from the received caller’s number of a local call, and adds number to make the final number which serves as the Caller ID number. The system records the modified caller’s number to the incoming call log list so that the extension user can call back the caller.
  • Page 301: Caller Id Modification For Long Distance Call

    System Programming Caller ID Modification for Long Distance Call Description Assigns removed digits from the received caller’s number of a long distance call, and adds number to make the final number which serves as the Caller ID number. The system records the modified caller’s number to the incoming call log list so that the extension user can call back the caller.
  • Page 302: Internal Caller Id Extension Assignment

    System Programming Internal Caller ID Extension Assignment Description Assigns the extension which can receive the Caller ID service from the Central Office. The extension should be a single line telephone which has the Caller ID feature. Selection Extension number: 2 through 4 digits Default Not Stored Programming...
  • Page 303: Facsimile Transmission Extension

    System Programming Facsimile Transmission Extension Description Assigns the extension which can receive the facsimile data when the system receives a facsimile transmission signal by Direct Inward System Access (DISA). Selection Extension number: 2 through 4 digits Default Not Stored Programming Enter 129.
  • Page 304 System Programming Off-Hook Monitor Description Enables or disables to perform the Off-Hook Monitor. Selection Enable / Disable Default Enable Programming Enter 148. Display: 148 HOOK MONITOR Press NEXT. Display example: Monitor:Enable Keep pressing SELECT until the desired selection is displayed. Press STORE.
  • Page 305: Timer Programming

    Timer Programming Hold Recall Time Description Assigns the length of the hold recall timer. This timer is used to alert an extension that a call has been held for an extended period of time. Selection Time (seconds): 0 through 240 (0=Hold Recall disabled) Default 60 s Programming...
  • Page 306: Transfer Recall Time

    Timer Programming Transfer Recall Time Description Sets the number of rings before transfer recall occurs. If a transferred call is not answered after the programmed number of rings, the call returns to the original caller. Selection Number of rings: 0 through 48 (0=Transfer Recall disabled) Default 12 rings Programming...
  • Page 307: Call Forwarding – No Answer Time

    Timer Programming Call Forwarding – No Answer Time Description Sets the number of rings for Call Forwarding – No Answer feature. If a call is not answered after the programmed number of rings, the call is forwarded to the destination. Selection Number of rings: 1 through 12 Default...
  • Page 308: Intercept Time

    Timer Programming Intercept Time Description Sets the number of rings for Intercept Routing – No Answer (IRNA) feature. If a call is not answered after the programmed number of rings, the call is redirected to the programmed station. Selection Number of rings: 3 through 48 Default 12 rings Programming...
  • Page 309: Pickup Dial Waiting Time

    Timer Programming Pickup Dial Waiting Time Description Sets the number of seconds for Pickup Dialing. If the telephone user lifts the handset, the programmed party is called when the time expires. Selection Time (seconds): 1 through 5 Default Programming Enter 204. Display: 204 PICKUP DIAL Press NEXT.
  • Page 310: Extension-to-outside Line Call Duration Time

    Timer Programming Extension-to-Outside Line Call Duration Time Description Sets the maximum time allowed for a conversation with an outside party. If an outside call is originated or answered by a programmed extension user and the timer expires, the call is disconnected. Selection Time (minutes): 1 through 64 Default...
  • Page 311: Outside-to-outside Line Call Duration Time

    Timer Programming Outside-to-Outside Line Call Duration Time Description Sets the maximum time allowed for a conversation between two outside parties. When the timer expires, the Outside-to-Outside Line call is disconnected. Selection Time (minutes): 1 through 64 Default 10 min Programming Enter 206.
  • Page 312: First Digit Time

    Timer Programming First Digit Time Description Sets the maximum time allowed between the start of an outside dial tone and the first digit dialed on an outgoing outside call. If an extension user fails to dial any digits during this time, the DTMF (Dual Tone Multi-Frequency) receiver is released.
  • Page 313: Inter Digit Time

    Timer Programming Inter Digit Time Description Assigns the maximum time allowed between digits on an outgoing toll call. If an extension user fails to dial any digits during this time, the DTMF (Dual Tone Multi-Frequency) receiver is released. This timer applies until the Toll Restriction check is completed. Selection Time (seconds): 5 through 30 Default...
  • Page 314: Dial Start Time

    Timer Programming Dial Start Time Description Sets the number of milliseconds the system waits before dialing after an outside line is seized. Selection Time (milliseconds): 0 through 40 ( 100 is the actual time) Default 500 ms Programming Enter 211. Display: 211 DIAL START Press NEXT.
  • Page 315: Call Duration Count Start Time

    Timer Programming Call Duration Count Start Time Description Sets the number of seconds the system waits between the end of dialing and the start of the Station Message Detail Recording (SMDR) timer for outgoing toll calls. When the system has sent out all the digits to the central office and this timer expires, the system starts counting the call.
  • Page 316: Disa Delayed Answer Time

    Timer Programming DISA Delayed Answer Time Description Assigns the number of rings between a call received and the answer by the Direct Inward System Access (DISA) feature. Selection Number of rings: 0 through 6 Default 1 ring Programming Enter 213. Display: 213 DISA ANSWER Press NEXT.
  • Page 317: Message Waiting Ring Interval Time

    Timer Programming Message Waiting Ring Interval Time Description Sets the Message Waiting ring interval time for a standard telephone. Selection Time (minutes): 0 through 64 Default 0 min (no ring) Programming Enter 216. Display: 216 MW RING TIME Press NEXT. Display example: Interval: 0 min Enter the time.
  • Page 318: Timed Reminder Alarm Ring Time

    Timer Programming Timed Reminder Alarm Ring Time Description Sets the number of seconds the Timed Reminder alarm rings. Selection Time (seconds): 30 through 240 Default 30 s Programming Enter 217. Display: 217 TIMED REMIND Press NEXT. Display example: Reminder: 30sec Enter the time.
  • Page 319: Disa Aa Wait Time

    Timer Programming DISA AA Wait Time Description Sets the number of seconds the system waits for a second digit entry. If the timer expires, the system assumes that the first digit is a DISA (Direct Inward System Access) built-in auto attendant number if assigned in program [815] “DISA Built-in Auto Attendant”.
  • Page 320: Call Park Recall Time

    Timer Programming Call Park Recall Time Description Sets the number of rings before call park recall occurs. Call park recall is used to alert an extension that a call has been parked for an extended period of time. Selection Number of rings: 0 through 48 (0=Call Park Recall disabled) Default 12 rings Programming...
  • Page 321: Trs / Ars Programming

    TRS / ARS Programming TRS Override for System Speed Dialing Description Allows you to enable toll restriction override for System Speed Dial Numbers. If this is enabled, all extension users can make System Speed Dialing calls with no restriction. Selection Enable / Disable Default Disable...
  • Page 322: Trs Denied Code Entry For Levels 2 Through 6

    TRS / ARS Programming 301-305 RS Denied Code Entry for Levels 2 through 6 Description These allow you to specify the numbers which are toll-restricted for each toll restriction level as follows: Program [301]: restricts levels 2 through 6 Program [302]: restricts levels 3 through 6 Program [303]: restricts levels 4 through 6 Program [304]: restricts levels 5 through 6 Program [305]: restricts level 6...
  • Page 323: Trs Excepted Code Entry For Levels 2 Through 6

    306-310 TRS / ARS Programming TRS Excepted Code Entry for Levels 2 through 6 Description These allow you to assign numbers which are exceptions to the toll restriction specified in programs [301] through [305] as follows: Program [306]: applies to level 2 Program [307]: applies to levels 2 through 3 Program [308]: applies to levels 2 through 4 Program [309]: applies to levels 2 through 5...
  • Page 324: Special Carrier Access Codes

    TRS / ARS Programming Special Carrier Access Codes Description Assigns special carrier numbers. This allows the system to recognize the user-dialed special carrier number in order to insert the required pause and apply toll restriction. Selection • Location number: 01 through 20 •...
  • Page 325: Ars Mode

    TRS / ARS Programming ARS Mode Description Allows you to turn on or off the Automatic Route Selection (ARS) mode. ARS, if enabled, selects the least expensive route to be used for an outside call. Selection On / Off Default Programming Enter 312.
  • Page 326: Ars Time

    TRS / ARS Programming ARS Time Description Assigns times for the four Automatic Route Selection (ARS) time schedules. It is possible to split a day into four time zones (maximum) so that the least expensive line is selected for that time. According to the service hours and charges offered by your carriers, enter the starting time of each zone.
  • Page 327 TRS / ARS Programming ARS Time (contd.) Conditions • Enter a starting time for each time schedule. Select “Disable” for idle schedules. • You cannot leave an entry empty. • To assign all days of the week, press the key in step 3. In this case, the display shows the contents programmed for Monday.
  • Page 328: Ars Leading Digit Entry For Plans 1 Through 8

    TRS / ARS Programming 314-321 ARS Leading Digit Entry for Plans 1 through 8 Description By entering numbers into each leading digit plan (programs below) you are starting the process to determine which outside line will be used to route the call. Program: [314] [315] [316] [317] [318] [319] [320] [321] Plan: These eight plans are used to analyze the number which the user...
  • Page 329 314-321 TRS / ARS Programming ARS Leading Digit Entry for Plans 1 through 8 (contd.) Conditions Each number has a maximum of ten digits, consisting of 0 through 9, and . The character “ ” can be used as a wild card character (i.e., “do not care”...
  • Page 330: Ars Routing Plans 1 Through 8

    TRS / ARS Programming 322-329 ARS Routing Plans 1 through 8 Description Assigns the outside line and modification plan to be used for each route plan and time schedule. Program: [322] [323] [324] [325] [326] [327] [328] [329] Plan: Selection •...
  • Page 331 322-329 TRS / ARS Programming ARS Routing Plans 1 through 8 (contd.) Conditions • Up to three outside lines and modification plans can be assigned for each time schedule. The outside line number and modification table number must be entered together. The highest priority outside line number and modification table number is entered first (left to right).
  • Page 332: Ars Modify Removed Digit

    TRS / ARS Programming ARS Modify Removed Digit Description Determines how the dialed number should be modified before transmitting to the central office. You can delete the digits from the beginning of the dialed number. Selection • Modification table number: 1 through 8 •...
  • Page 333: Ars Modify Added Number

    TRS / ARS Programming ARS Modify Added Number Description Determines how the dialed number should be modified before transmitting to the central office. Assigned numbers are added to the beginning of the dialed number. Selection • Modification table number: 1 through 8 •...
  • Page 334: Extra Entry Table Selection

    TRS / ARS Programming Extra Entry Table Selection Description Selects the code table which enables an extra 100 entries within Denied or Except Code Table. Selection • Deny / Except • Level number: 2 through 6 Default Except - 2 Programming Enter 332.
  • Page 335: Trs Entry Code Assignment For Extra Table

    TRS / ARS Programming TRS Entry Code Assignment for Extra Table Description This program allows you to specify the numbers for extra Denied or Excepted Code Table for expansion. Selection • Location number: 001 through 100 • Toll call number: 10 digits (max.) Default All locations –...
  • Page 336: Emergency Dial Number Set

    TRS / ARS Programming Emergency Dial Number Set Description Stores up to ten emergency call numbers. Emergency numbers are not subject to toll restriction, Account Code – Verified mode and Electronic Station Lockout. Selection • Location number: 01 through 10 •...
  • Page 337: Outside Line Programming

    Outside Line Programming Outside Line Connection Assignment Description Used to identify the outside lines which are connected to the system. This prevents users from originating a call to a line which is not connected. Selection • Outside line (CO) number: 1 through 3, ( =all outside lines) •...
  • Page 338: Dial Mode Selection

    Outside Line Programming Dial Mode Selection Description Each outside line can be programmed for DTMF (Dual Tone Multi- Frequency), pulse (rotary) or call blocking. This program assigns your choice to each line. DTMF: The dialing signals from an extension, either tone or pulse, are converted to tone signals and transmitted to the outside line.
  • Page 339 Outside Line Programming Dial Mode Selection (contd.) Conditions • To assign all lines to one selection, press the key in step 3. In this case, the display shows the contents programmed for outside line 1. • If DTMF is assigned, set the DTMF time of the line in program [404] “DTMF Time”.
  • Page 340: Pulse Speed Selection

    Outside Line Programming Pulse Speed Selection Description An outside line set for pulse or call blocking mode in program [402] “Dial Mode Selection” can have two pulse rates, 10 pps (low) and 20 pps (high). This program sets the pulse speed for each outside line set to pulse or call blocking mode.
  • Page 341: Dtmf Time

    Outside Line Programming DTMF Time Description An outside line set to DTMF (Dual Tone Multi-Frequency) mode in program [402] “Dial Mode Selection” can have two settings. This program sets the duration of the DTMF signals sent to an outside line to DTMF mode. Selection •...
  • Page 342: Cpc Signal Detection Incoming Set

    Outside Line Programming CPC Signal Detection Incoming Set Description Assigns the expected minimum duration of the Calling Party Control (CPC) Signal on incoming outside calls. If this is programmed, the system disconnects the line when the CPC Signal is detected. Selection •...
  • Page 343: Caller Id Assignment

    Outside Line Programming Caller ID Assignment Description Enables the Caller ID feature for the outside lines to which a Caller ID Service is offered by a Central Office by contract. Selection • Outside line (CO) number: 1 through 3, ( =all outside lines) •...
  • Page 344: Dil 1:1 Extension — Day / Night

    Outside Line Programming 407-408 DIL 1:1 Extension — Day / Night Description The Direct In Lines (DIL) 1:1 feature allows incoming outside calls to be directed to a specific extension. When an outside line is assigned as DIL 1:1, it is necessary to assign the destination. These programs specify the extension number for day or night mode.
  • Page 345: Intercept Extension — Day / Night

    409-410 Outside Line Programming Intercept Extension — Day / Night Description Intercept Routing provides an automatic re-direction of calls which cannot or have not been answered (IRNA: Intercept Routing – No Answer). These programs set the destination in both day and night modes for each outside line.
  • Page 346: Host Pbx Access Codes

    Outside Line Programming Host PBX Access Codes Description Assigns Host PBX or Centrex access codes. If the system is installed behind a host PBX or a Centrex system, an access code is required to make an outside / Centrex call or to access Centrex features.
  • Page 347 Outside Line Programming Host PBX Access Codes (contd.) Conditions • This program is only required if a host PBX or Centrex line is connected to the system. • There is a maximum of four access codes per outside line. Each code has one or two digits, consisting of 0 through 9, and •...
  • Page 348: Pause Time

    Outside Line Programming Pause Time Description Assigns the length of the pause time. The programmed pause time is automatically inserted after a line access code or a host PBX access code programmed in [411] “Host PBX Access Codes” or manually inserted if the PAUSE button is pressed by the user. Selection •...
  • Page 349: Flash Time

    Outside Line Programming Flash Time Description Assigns the length of the flash time. If your system is installed behind a host PBX or Centrex line, External Feature Access (EFA) is necessary to obtain their services. To enable it, select a required hooking signal sending time for the outside line.
  • Page 350: Disconnect Time

    Outside Line Programming Disconnect Time Description Determines the amount of time between successive accesses to the same outside line. Selection • Outside line (CO) number: 1 through 3, ( =all outside lines) • Time (seconds): 1.5 / 4.0 Default All outside lines – 1.5 s Programming Enter 414.
  • Page 351: Cpc Signal Detection Outgoing Set

    Outside Line Programming CPC Signal Detection Outgoing Set Description Enables or disables Calling Party Control (CPC) Signal Detection during the time between the originated outside call and the established outside call. If this is enabled, the system disconnects the line with the time set in program [405] “CPC Signal Detection Incoming Set”...
  • Page 352: Reverse Circuit Assignment

    Outside Line Programming Reverse Circuit Assignment Description Enables or disables Reverse Circuit detection. Selection • Outside line (CO) number: 1 through 3, ( =all outside lines) • Regular (no detection) / Reverse (detection) Default Regular Programming Enter 416. Display: 416 REV. CURRENT Press NEXT.
  • Page 353: Outside Line Name Assignment

    Outside Line Programming Outside Line Name Assignment Description Assigns names of the company or customer to each outside line so that the operator or extension user can find the destination which the caller is trying to reach before answering. If Caller ID is assigned, each extension can select either the initial display, Caller ID or line name.
  • Page 354: Cos Programming

    COS Programming 500-501 Toll Restriction Level — Day / Night Description Each extension must be assigned a Class of Service (COS). These programs set the toll restriction value for each COS in day or night mode. Selection • COS number: 1 through 8, ( =all COS) •...
  • Page 355: Extension-to-outside Line Call Duration Limit

    COS Programming Extension-to-Outside Line Call Duration Limit Description This program allows you to restrict the duration of outside calls on a Class of Service (COS) basis. Selection • COS number: 1 through 8, ( =all COS) • Disable (no limit) / Enable (limit) Default All COS –...
  • Page 356: Call Transfer To Outside Line

    COS Programming Call Transfer to Outside Line Description This program determines which Classes of Services (COS) are allowed to perform the Call Transfer to Outside Line function. Selection • COS number: 1 through 8, ( =all COS) • Enable / Disable Default All COS –...
  • Page 357: Call Forwarding To Outside Line

    COS Programming Call Forwarding to Outside Line Description This program determines which Classes of Services (COS) are allowed to perform the Call Forwarding to Outside Line function. Selection • COS number: 1 through 8, ( =all COS) • Disable / Enable Default All COS –...
  • Page 358: Executive Busy Override

    COS Programming Executive Busy Override Description Determines which Classes of Services (COS) are allowed to perform Executive Busy Override – Extension / Outside Line. Executive Busy Override allows the user to interrupt an established call. Selection • COS number: 1 through 8, ( =all COS) •...
  • Page 359: Executive Busy Override Deny

    COS Programming Executive Busy Override Deny Description This program is used to determine which Classes of Services (COS) are allowed to deny Executive Busy Override. Executive Busy Override Deny allows the user to prevent Executive Busy Override – Extension / Outside Line from being executed by another extension user.
  • Page 360: Do Not Disturb Override

    COS Programming Do Not Disturb Override Description This program determines which Classes of Services (COS) are allowed to perform Do Not Disturb (DND) Override. Selection • COS number: 1 through 8, ( =all COS) • Disable / Enable Default All COS – Disable Programming Enter 507.
  • Page 361: Account Code Entry Mode

    COS Programming Account Code Entry Mode Description There are three account code modes: Option, Verified-All Calls and Verified-Toll Restriction Override. This program determines the mode to be used by each Class of Service (COS). Option mode: The user can enter any account code, if needed. Verified –...
  • Page 362 COS Programming Off-Hook Call Announcement (OHCA) Description Enables or disables to perform the Off-Hook Call Announcement (OHCA) on a Class of Service (COS) basis. Selection • COS number: 1 through 8, ( =all COS) • Enable / Disable Default All COS – Enable Programming Enter 509.
  • Page 363: Extension Programming

    Extension Programming EXtra Device Port Description EXtra Device Port (XDP) allows a standard telephone to be connected to the same jack as a digital proprietary telephone (DPT). This program assigns which jacks are XDP. The standard telephone and DPT of the programmed jack work as independent extensions.
  • Page 364 Extension Programming Class of Service Description Programs each extension for Class of Service (COS). The COS determines the call handling abilities of each extension. Selection • Jack number: 1 through 8, (-1 / -2), ( =all jacks, -1 = first part, -2 = second part) •...
  • Page 365: Extension Group Assignment

    Extension Programming Extension Group Assignment Description Assigns each extension to an extension group. Extension groups are used for Group Call Pickup, Station Hunting, and Paging – Group. Selection • Jack number: 1 through 8, (-1 / -2), ( =all jacks, -1 = first part, -2 = second part) •...
  • Page 366: Dil 1:n Extension And Delayed Ringing Day / Night

    Extension Programming 603-604 DIL 1:N Extension and Delayed Ringing — Day / Night Description The Direct In Lines (DIL) 1:N feature can be assigned to ring more than one extension. All incoming calls from the programmed outside lines are directed to the specified extensions. These programs assign the extensions and the notification method for each outside line in both day and night modes.
  • Page 367 603-604 Extension Programming DIL 1:N Extension and Delayed Ringing — Day / Night (contd.) Conditions • An extension can be assigned as the destination of as many outside lines as required. • For an explanation of jack numbering, see “Rotation of jack number” on page 4-7.
  • Page 368: Outgoing Permitted Outside Line Assignment Day / Night

    Extension Programming 605-606 Outgoing Permitted Outside Line Assignment — Day / Night Description Determines the outside lines which can be accessed by an extension in both day and night modes. The extension users can make outgoing outside calls using the assigned outside lines. Selection •...
  • Page 369 605-606 Extension Programming Outgoing Permitted Outside Line Assignment — Day / Night (contd.) Conditions • For an explanation of jack numbering, see “Rotation of jack number” on page 4-7. • To assign all jacks or all outside lines to one selection, press the in step 3 or 4.
  • Page 370: Doorphone Ringing Assignment — Day / Night

    Extension Programming 607-608 Doorphone Ringing Assignment — Day / Night Description These programs assign the extensions which will ring when a doorphone call is received during the day and night modes. Programmed extensions are also allowed to open the door. Selection •...
  • Page 371: Voice Mail Access Codes

    Extension Programming Voice Mail Access Codes Description Assigns a mailbox number for each extension, only if program [990] “System Additional Information, Field (18)” is set to “free”. Selection • Jack number: 1 through 8, (-1 / -2), (-1 = first part, -2 = second part) •...
  • Page 372: Live Call Screening Recording Mode Assignment

    Live Call Screening (LCS) Voice Mail Integration for Digital Proprietary Telephones †: Available when the Digital Super Hybrid System is connected to a Digital System Programming 4-129 Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 373: Resource Programming

    Resource Programming SMDR Incoming / Outgoing Call Log Printout Description Used to determine which calls will produce a Station Message Detail Recording (SMDR) printout. Selection • Outgoing calls: All (all calls) / Toll (toll calls only) / Off (no printing) •...
  • Page 374: Smdr Format

    Resource Programming SMDR Format Description Used to match the SMDR output to the paper size being used in the printer. Page length determines the number of lines per page. Skip perforation determines the number of lines to be skipped at the end of every page.
  • Page 375: System Data Printout

    Resource Programming System Data Printout Description Starts or stops printing the system data. All or a specific range of the current system-programmed data is printed out. The ranges are as follows: Manager : Manager Programming [000] through [009] System : System Programming [100] through [148] Timers : Timer Programming [200] through [219] TRS/ARS...
  • Page 376 Resource Programming System Data Printout (contd.) Conditions • It is necessary to connect a printer to the Serial Interface (RS-232C) port provided on the system. • You may stop printing by pressing the END button while records are being printed out. •...
  • Page 377: Music Source Use

    Resource Programming Music Source Use Description Used to determine the music source use for Music on Hold and Background Music (BGM). Selection • Hold / BGM • Enable / Disable Default Hold and BGM – Enable Programming Enter 803. Display: 803 MUSIC SOURCE Press NEXT to program Music on Hold.
  • Page 378: External Pager Bgm

    Resource Programming External Pager BGM Description Used to determine whether external pagers will receive Background Music (BGM). BGM – External is turned on and off by the operator or manager. Selection Disable (sends no BGM) / Enable (sends BGM) Default All external pagers –...
  • Page 379: External Pager Confirmation Tone

    Resource Programming External Pager Confirmation Tone Description Used to remove the confirmation tone for external pagers. The default setting sends confirmation tone 2 to the external pagers before paging is broadcast. This programming applies to all the external pagers. Selection On / Off Default Programming...
  • Page 380: Serial Interface (rs-232c) Parameters

    Resource Programming Serial Interface (RS-232C) Parameters Description Assigns the communication parameters for the Serial Interface (RS- 232C) interface. New line code: Select the code for your printer or personal computer. If your printer or personal computer automatically feeds lines with a carriage return, select “CR”.
  • Page 381 Resource Programming Serial Interface (RS-232C) Parameters (contd.) Press NEXT to program word length. Display example: Word Lengt:8bits Keep pressing SELECT until the desired selection is displayed. Press STORE. Press NEXT to program parity bit. Display example: Parity:Mark Keep pressing SELECT until the desired selection is displayed.
  • Page 382: Floating Number Assignment

    Resource Programming Floating Number Assignment Description Assigns the floating numbers for External Pagers, DISA (Direct Inward System Access) messages and extension groups. These numbers can be used the same way extension numbers are used for station access. Selection • Floating station: Pager / DISA / E-Group 1 through 8 •...
  • Page 383 Resource Programming Floating Number Assignment (contd.) • Floating numbers and extension numbers should be unique. Double entry and incompatible entry for these numbers are invalid. Valid entry example: 10 and 11, 10 and 110. Invalid entry example: 10 and 106, 210 and 21.
  • Page 384: Disa Built-in Auto Attendant

    Resource Programming DISA Built-in Auto Attendant Description Assigns the DISA (Direct Inward System Access) built-in auto attendant number. The extension number and the floating number can be assigned as a one digit number and used as a DISA built-in auto attendant number. Selection •...
  • Page 385: Optional Programming

    4.10 Optional Programming System Data Clear Description Clears the system data which you have programmed. The system will re-start with the default setting. Programming Enter 900. Display: 900 SYS-DATA CLR Press NEXT. Display: Data Clear? Press STORE. Conditions None Feature References None 4-142 System Programming...
  • Page 386: System Additional Information

    4.10 Optional Programming System Additional Information Description Adds the following programming items, if required: Area 01 Display 0010100011000001 example (10) (9) (8) (7) (6) (5) (4) (3) (2) (1) Field number (unused) Area 02 Display 1110011000101100 example Field number (unused)(26)(22) (21) (20)(19)(18) (17)(16) (15)(14)(13)(12)(11) Area 03 Display 0000000001010110...
  • Page 387 4.10 Optional Programming System Additional Information (contd.) Area 05 Display 1111111111111111 example (45)(44)(43)(42)(41)(40)(39)(38)(37)(36)(35)(34)(33)(32)(31)(30) Field number Area 06 Display 1111111111111111 example (46) Field number 4-144 System Programming...
  • Page 388: System Additional Information

    4.10 Optional Programming System Additional Information (contd.) Explanation Area Field Description Selection Default References Sound source during transfer. 0 : ringback tone • CALL 1 : Music on Hold TRANSFER FEATURES • Music on Hold 0 : Consultation Consultation Result of pressing the hookswitch lightly and then placing down the handset (during Hold Hold...
  • Page 389 4.10 Optional Programming System Additional Information (contd.) Area Field Description Selection Default References (12) If Limited Call Duration is enabled in 0 : both calls Limited Call program [502] “Extension-to-Outside Line 1 : outgoing calls Duration Call Duration Limit”, assigns if Limited only Call Duration is done for both outgoing and incoming calls or for outgoing calls only.
  • Page 390 4.10 Optional Programming System Additional Information (contd.) Area Field Description Selection Default References (19) Determines the initial display of a digital 0 : names Special Display display proprietary telephone (KX-T7431/ 1 : numbers Features — Call KX-T7433/KX-T7436/KX-T7235) in Directory Station Speed Dialing. (20) Determines the source of Music Source 1 0 : internal music...
  • Page 391 4.10 Optional Programming System Additional Information (contd.) Area Field Description Selection Default References (35) Selects the result when an outside call is 0 : disable Voice Mail routed by Call Forwarding to a voice mail 1 : enable Integration port which is in Automated Attendant (AA) service mode.
  • Page 392 4.10 Optional Programming System Additional Information (contd.) Area Field Description Selection Default References (42) Enables or disables the SMDR printout for 0 : enable SMDR RC (when an incoming call occurs) and 1 : disable AN (when an incoming call is answered). (43) Selects the result when a call from DISA 0 : IRNA...
  • Page 393 4.10 Optional Programming System Additional Information (contd.) Selection • Area code: 01 (area 1) / 02 (area 2) / 03 (area 3) / 04 (area 4) / 05 (area 5) / 06 (area 6) • Field number : 1 through 46 •...
  • Page 394: Cos Additional Information

    4.10 Optional Programming COS Additional Information Description (1) Sets the number of digits allowed to dial out during an outside call on a Class of Service (COS) basis. If an outside party hangs up and the extension user tries to dial out still on the outside line, the system will disconnect the line at the time the assigned number of digits are dialed.
  • Page 395 4.10 Optional Programming COS Additional Information (contd.) Enter your selection (0 or 1). To change the current entry, press STORE and the new selection. To program another field, repeat steps 4 and 5. Press STORE. To program another COS, press SELECT and the desired COS number.
  • Page 396 Section 5 List This section lists the tone, ring tone and default values of system programming.
  • Page 397 Tone / Ring Tone <TONE> 1 sec Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 Do Not Disturb (DND) Tone Outside-to-Outside Line...
  • Page 398 Tone / Ring Tone <TONE> 15 sec Hold Alarm Call Waiting Tone 1 (outside/intercom) 5 sec Call Waiting Tone 2 (outside) Call Waiting Tone 2 (intercom) <RING TONE> 1 sec Outside Calls / Outside Call Hold Recall Intercom Calls / Intercom Hold Recall Doorphone Calls / Timed Reminder...
  • Page 399 Voice Mail Extension Group All Voice Mail Numbers=EXG 1 † Assignment List †: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 400: Default Values

    Default Values DDRESS ROGRAM EFAULT [120] User Password 1234 [121] Walking COS Password 1234 [124] Phantom Extension Number Not Stored Assignment [125] Area Code Assignment Not Stored [126] Caller ID Modification for Local Deleted Digits=3; Added Number=Blank Call [127] Caller ID Modification for Long Deleted Digits=0;...
  • Page 401 Default Values DDRESS ROGRAM EFAULT [313] ARS Time Every Day of the Week: Time-A=8:00 am; Time-B=5:00 pm; Time-C=9:00 pm; Time-D=Disable [314]–[321] ARS Leading Digit Entry for Not Stored Plans 1 through 8 [322]–[329] ARS Routing Plans 1 through 8 Not Stored [330] ARS Modify Removed Digit All Modification Tables=0 (digits)
  • Page 402 See pages 4-147 through 4-151. [991] COS Additional Information See page 4-153. †: List Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVS100).
  • Page 403: Troubleshooting

    Section 6 Troubleshooting This section provides information for system and telephone troubleshooting.
  • Page 404: Troubleshooting

    Troubleshooting 6.1.1 Installation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate. Bad printed circuit board Exchange printed circuit board for (Extension Card). another printed circuit board. Bad connection between Take the extension and plug it into the system and extension. the same extension port using a short telephone cord.
  • Page 405: Connection

    The T/R is connected to the D1/D2. Use the correct cord (inner 2 an extension? wires are for T/R and the outer 2 wires are for D1/D2). KX-TD308 extension Connection between the system and a standard telephone: CAUSE SOLUTION The T/R is connected to the D1/D2.
  • Page 406: Operation

    Reconnect the outside lines previous page.) to the T1/R1 or T2/R2 of the telephone jack using 2- conductor wiring. Can you dial out on an Outside line KX-TD308 outside line? Outside lines are connected to the T2/R1. Outside line KX-TD308 6.1.3 Operation PROBLEM...
  • Page 407: Using The Reset Button

    Troubleshooting PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION • Disconnect the DPT or APT and During a power failure, • A DPT or APT is extensions connected to connected to the jack. connect a standard telephone. jack numbers 1 do not • The dialing mode (tone •...
  • Page 408 Division of Matsushita Electric of Company, Division of Matsushita Puerto Rico, Inc. Electric Corporation of America Ave. 65 de Infanteria, Km. 9.5, One Panasonic Way, Secaucus, San Gabriel Industrial Park, Carolina, New Jersey 07094 Puerto Rico 00985 Printed in the United Kingdom...

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