Attendant Features
Key
5
6
7
8
9
0
*
#
Attendant Groups
(CPC-S and CPC-M)
Description
The DBS 824 can accommodate up to four attendant positions. The first
attendant is fixed at port 1, extension 100. The other Attendants can be set to
any port or extension. When there is more than one attendant in a system, you
can create an Attendant Group with a pilot number of 0.
When all Multi-Line keys on the first attendant phone are busy, calls are
forwarded to the second, third, and fourth attendant phones, in that order.
Related Programming
• FF1 (System): Second Attendant Position
• FF1 (System): Third Attendant Position
• FF1 (System): Fourth Attendant Position
• FF1 (System): Attendant Transfer Extension
Considerations
• If all four phones are busy, calls are transferred to a preset destination,
Revised April 2000
Number of Key Presses
Once
Twice
J
K
M
N
P
R
T
U
W
X
.
:
*
-
#
/
which must be a real extension number. The forwarding destination cannot
be the pilot number of a hunt group.
DBS 824-3.0/3.2-700
Attendant Groups
Three
Four
times
times
L
j
O
m
S
p
V
t
Y
w
.
:
?
*
!
#
Five
Six
times
times
k
l
n
o
r
s
u
v
x
y
.
:
-
?
/
!
2-9